Centricity PACS Commentary

Filtered view: All

Centricity PACS is the workhorse, the PACS that probably defined what a PACS is today more than...

Because of our size and scope, we have some dedicated support resources from GE HealthCare, and they...

We're in the midst of a rollout to replace a lot of our legacy radiology PACS products, including...

We experienced a lot of issues with Centricity PACS, including downtime and functionality that...

GE HealthCare wasn’t really a vendor that nickel-and-dimed us initially. The issue was that every...

Currently, GE HealthCare is effectively trying to do better. We have regular meetings, and the...

We've had some barriers with the original install and the transition of project managers. There's...

We've had multiple issues, and when we reach out to GE HealthCare, their support is 50/50. There are...

At RSNA, I looked at GE HealthCare's new platform, and with the AI integration that I see, I could...

I would love to see the server being partitioned into an actual single PACS where we don't have a...

For Centricity PACS, GE HealthCare trained my PACS administrator and then a couple of other people...

Centricity PACS is not in the cloud. That's one of the limitations of the solution. We are looking...

We are grappling with everything. We have a ton of requests asking for images to be stored so that...

The training from GE HealthCare was almost nonexistent.

Centricity PACS is outdated. It is not even maintained. Our radiologists want to see systems from...

We have trouble getting equipment from other vendors to work well with Centricity PACS, even if the...

We find Centricity PACS to be lagging behind industry standards in features and new technology. GE...

We had hoped to move to the cloud on a hybrid model. GE HealthCare is not there yet, so we are still...

GE HealthCare has done a much better job of being a partner, and the leaders are more involved. They...

The support team and structure are more stable and consistent than they have been in the past. There...

GE HealthCare has been fair, and we feel like pricing is more consistent and transparent. We used to...

Regarding development and innovation, the only thing I would comment on is that when customers do an...

Centricity PACS is what I started with, so it is what I know best. It is user-friendly and works...

Centricity PACS meets our needs, but everything else we do is cloud based, and Centricity PACS is...

We have been with GE HealthCare for a long time, and it seems like we have permanent people that we...

Centricity PACS is a very in-depth product and has a million and one ways to do things. From the...

With GE HealthCare, like many large vendors, there is significant sprawl and a lot of legacy...

Centricity PACS is not part of our long-term plans because it is a very old platform. We do have...

GE HealthCare has moved to another support model, and it is horrible. It is very tough to get past...

The current version of Centricity PACS we have is being sunsetted, so there is nothing happening...

We have had GE HealthCare's support people sit on tickets or close tickets without actually doing...

We chose to leave Centricity PACS because GE HealthCare didn’t offer a cloud solution, and they have...

GE HealthCare told us that they were going to just train the trainer for Centricity PACS, and then...

Centricity PACS has not been developed. It has been left stagnant.

GE HealthCare's tech center is actually fairly good. There are a few people from GE HealthCare who...

GE HealthCare is not keeping up with what is happening with other vendors. They are just falling...

GE HealthCare makes promises every time they get a new CEO of the PACS IT department, and they never...

The only reason we have dragged along with GE HealthCare is that they are actually one of the...

GE HealthCare hit us with a huge bill because they have tiers based on how many procedures we do....

We haven't had any training in a long time. But what little we have had has rated just above the...

Centricity PACS is built on some older platforms, but to be fair, a lot of that will change as we...

Anytime we have an issue with Centricity PACS, there is a lot of back-and-forth with the initial...

Centricity PACS is pretty easy from an admin standpoint. It is very logical. The layout makes sense...

We decided to replace the system because it was no longer scalable or expandable to the level we...

GE HealthCare has been a strong partner in many ways. We established regular meetings with them, and...

Shortly before a go-live, the vendor informed us of performance issues at other sites that had...

The main reason we don't like Centricity PACS is that the retrieval time is lacking. We wait 3...

Centricity PACS is stable and functional, and it does everything it is supposed to do. It isn't a...

When we get the right person from GE HealthCare, they are on top of things with support. We just...

GE HealthCare is forcing our hand to move to True PACS, even though it is basically what we are on...

Centricity PACS' data flow was something that we were used to, and we managed it very well. The...

GE HealthCare is usually reactive rather than proactive. I don't think that GE HealthCare delivers...

We paid for an on-site technician who came to us, so I would give GE HealthCare's support a high...

GE HealthCare doesn't charge for every little thing. They stick to their contracts, and we haven't...

It was not my decision to move away from GE HealthCare. That choice came from our clinical...

GE HealthCare has tons of people to tell us about the product and tons of people to make it look...

There are definitely pain points, but we have been very successful with the product. Having...

The biggest issue is probably that we currently don't have the reading integrated for radiology. If...

I know there are a lot of things that need to be tweaked with Centricity PACS. We are getting a...

If I had the choice, I would not go with Centricity PACS again. I would probably pick Synapse...

It would be helpful to be able to delete exams. I don’t know if that is a workflow issue on our...

I like how there are different ways of doing things in Centricity PACS. If one method doesn’t work,...

Centricity PACS has been very stable, so that is good. For the most part, we haven't had any...

There is a bill for any little add-ons. It is a new item that the vendor charges for.

The support team has been a lot better lately, but typically, GE HealthCare's response to requests...

PACS admins need training on all of the tools Centricity PACS has available and on how they can...

I think GE HealthCare is open to improvement. They know about the issues we have, and they are very...

Overall, I think the PACS is very user-friendly. We did get extensive training with the solution....

We struggle with templates. We want a little more customization than what we currently have. Also, I...

I like GE HealthCare's AI approach. They are trying to do things with an AI orchestrator where...

We are considering leaving Centricity PACS because we want to move everything to one vendor. We are...

Centricity PACS is solid. It is like a brick wall that doesn’t go down. GE HealthCare also has...

Centricity PACS is very expensive. It is a critical thing, and GE HealthCare does deliver on their...

There was a point in time when GE HealthCare abandoned their products and pulled a lot of people...

If I put in a ticket with GE HealthCare customer support and say that it is an emergency, I won’t...

It is very hard to implement things for Centricity PACS. There are difficult back doorways to fix...

GE HealthCare charges for every upgrade and enhancement. We can't even get training without paying...

Centricity PACS works. It doesn't have any new enhancements or anything new, but it works. It...

We have actually been pretty unhappy with GE HealthCare recently. Over the last couple of years,...

As a vendor, there are times when GE HealthCare could do a better job of setting their customers up...

GE HealthCare's support is great. Our ability to implement products typically works pretty well, and...

Thankfully, we have our customer success manager and another GE HealthCare representative on our...

I would like to see more follow-up training from the vendor in general, both from an administrative...

Our physicians are pretty happy with Centricity PACS. A lot of my complaints are really...

The ease of use in Centricity PACS could use some improvement because it is an old system, but GE...

I would predominantly say that I would buy Centricity PACS again, but technology is evolving so...

One strength of Centricity PACS is that the system is rock-solid. There are situations where we go...