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Centricity Clinical Archive Solution Commentary
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Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
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User Commentary

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Manager

Relationship

GE HealthCare’s service is proactive, and they do initiate communication and alert about potential...

Jul 2024
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Manager

Relationship

GE HealthCare’s support is excellent. And their executives come to visit our executives. We are...

Jul 2024
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Director

Relationship

The service depends on what online field engineer we get. The involvement is driven by the...

Jul 2024
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Manager

Relationship

GE HealthCare's executive involvement is high. We have to escalate everything in order to get things...

Mar 2024
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Manager

Value

GE HealthCare typically reduces services. Historically, we have had field engineers who were...

Mar 2024
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Manager

Loyalty, Product

I probably wouldn't purchase GE HealthCare's system again. There are systems out there that are...

Mar 2024
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Analyst/Coordinator

Relationship

GE HealthCare has not made a lot of progress on innovation around the VNA, but we are having better...

Dec 2023
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(0)
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Analyst/Coordinator

Relationship

Support from GE HealthCare has been getting better. It can still be slow, and it is not always...

Dec 2023
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Manager

Loyalty, Product

We utilize Centricity Clinical Archive Solution for our radiology and cardiology images, but we hope...

Dec 2023
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Manager

Loyalty, Relationship

The support has been better, and we see more of the team being able to help. We would like to see...

Dec 2023
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Manager

Product

Since everything in the system is automatic, there isn't a chance for us to set up filters in our...

Dec 2023
||
(0)
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Manager

Loyalty, Product

We are really struggling with the archive and patient image combination possibilities because we...

Dec 2023
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Manager

Product

The product works, but it is on old software. I refuse to let my IT folks reboot the server for fear...

Dec 2023
||
(0)
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Manager

Relationship

The vendor's support people are always very knowledgeable, and they know exactly what needs to be...

Dec 2023
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Director

Value

We have had to refute a lot of charges with the solution, but other than that, I would say that the...

Nov 2023
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(0)
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VP/Other Executive

Operations

The vendor is really good in the training space. They have great trainers and a great team. I have...

Oct 2023
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(0)
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VP/Other Executive

Product

I am pained by the product’s upgrades. We had serious issues with an upgrade a while back.

Oct 2023
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(0)
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VP/Other Executive

Relationship, Product

GE HealthCare is too slow to develop things. They don't get their product to market fast enough. I...

Oct 2023
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VP/Other Executive

Loyalty, Product

The vendor’s current architecture platform is not stable and has never been stable for us. The...

Oct 2023
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Manager

Operations

Centricity Clinical Archive Solution is a very complex product. I wish GE HealthCare would have more...

Sep 2023
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Manager

Relationship

If I call someone from GE HealthCare directly, they usually take the call. I think the VNA team is a...

Aug 2023
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Manager

Culture, Product

We ended up not having some of the features that GE HealthCare said we had. The features were minor...

Aug 2023
||
(0)
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Manager

Product

Things with the VNA are not going very well. And our most recent upgrade is going poorly. It is...

Aug 2023
||
(0)
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Manager

Operations

GE HealthCare does well with training. And the quality of Centricity Clinical Archive Solution is okay....

Aug 2023
||
(0)
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