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Centricity Clinical Archive Solution
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Subject Expert
Monique Rasband
VP, Imaging, Cardiology & Oncology
KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
 
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User Commentary

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Manager

GE Healthcare's emphasis is strongly on the application. They do offer some guidance. We have lots...

Oct 2021
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Manager

I don't want to say that GE Healthcare is on their way to eliminating the PACS, but they want people...

Oct 2021
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Manager

The quality of GE Healthcare’s support depends on who answers the phone. The support is sometimes...

Sep 2021
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Manager

I like that I have access to Centricity Clinical Archive Solution. We sometimes don’t get admin...

Sep 2021
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Manager

Most of what GE Healthcare has shown us has been things that we have been able to do. They have...

Sep 2021
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Manager

With the proper training, we are able to do a lot more of the database cleanup. We don't have to...

Sep 2021
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Manager

I don’t know whether I would buy the system again because I haven’t really looked to see what is out...

Sep 2021
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Manager

The system integrates well and is easy to maintain. We have an on-site GE engineer, so the system is...

Sep 2021
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Manager

We are on an old version, so the system doesn’t accept the JPEG format.

Sep 2021
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Analyst/Coordinator

GE Healthcare is very helpful and is not around just to put money in their pockets. They want to...

Jul 2021
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Analyst/Coordinator

GE Healthcare is extremely helpful with any integration we have ever done with a new RIS or with...

Jul 2021
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Analyst/Coordinator

The ease of use is based on my familiarity with the product. The support for anything from GE...

Jul 2021
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Analyst/Coordinator

I can’t believe the speed of pulling old things across from long-term storage, and it is phenomenal....

Jul 2021
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Manager

Everything costs money with GE, and that is common knowledge in the industry. With everything GE...

May 2021
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Manager

We are really struggling with our relationship with GE, and that has given us such a bad taste in...

May 2021
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Manager

We were contracted to have on-site support during the go-live, and GE did not offer that support.

May 2021
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Manager

GE needs to improve their archive-retrieval tool. We have images that the system says are archived,...

May 2021
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Manager

We were acquired by another organization, and that organization used a different solution for their...

May 2021
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Director

GE’s program hasn’t been upgraded for a long time. It is old, and we just keep loading it up. I...

Mar 2021
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VP/Other Executive

We are a large organization and have really pushed the envelope in terms of volume and what feeds...

Jan 2021
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Manager

GE doesn't charge for every little thing. The ROI would probably be fully realized regarding some of...

Jan 2021
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Manager

I can't think of any promise that GE hasn't delivered related to imaging. We are very satisfied with...

Jan 2021
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(0)
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Manager

With the version that the system is currently on, it is really just functioning as an enterprise...

Jan 2021
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Manager

We haven't had an upgrade recently, but the upgrades have gone very smoothly when we have had them....

Jan 2021
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(0)
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Manager

We haven't looked at any other VNAs out there in quite a while. I have no complaints about the...

Jan 2021
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Analyst/Coordinator

We are a large organization that gets many patient referrals from other sites, so we pump a lot of...

Dec 2020
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Analyst/Coordinator

We have added other PACS solutions into our archive, including a cardiology PACS and a specialty...

Dec 2020
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Manager

Centricity Clinical Archive Solution is nothing fancy. It works because our PACS needs it, but we...

Dec 2020
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(0)
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Manager

GE is working hard to drive outcomes. GE isn't that proactive, so it is hard to give them a really...

Dec 2020
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VP/Other Executive

GE is tactical. They have been learning from us and implementing new functions. One of the most...

Dec 2020
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VP/Other Executive

GE has been very responsive when we have reported issues in the system. They have come up with fixes...

Dec 2020
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VP/Other Executive

Before we even selected Centricity Clinical Archive Solution, we had to build the overall workflow...

Dec 2020
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VP/Other Executive

There are some things, like the HL7 implementations and the tools for fixing exams, that GE could do...

Dec 2020
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CEO/President

GE has really tried to step in and resolve things. We still aren't there, but we are seeing...

Dec 2020
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Analyst/Coordinator

The product is getting better, but for a while, it was very basic, and we felt like the product was...

Dec 2020
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Director

We feel like there are a lot of instances where GE tries to nickel-and-dime, but we have a really...

Dec 2020
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Director

The vendor has had turnover of project managers a few times. We did some implementations, and GE...

Dec 2020
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Director

We have more outages than I would like to have. I can't get into the details of why the outages are...

Dec 2020
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Director

From an account management perspective, GE is very proactive with what is coming down when we need...

Dec 2020
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Manager

GE has mostly provided us with technical guidance. We aren't really using all of the VNA's...

Dec 2020
||
(0)
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Manager

I don't think that the system is part of our long-term plans. We have plans to expand the VNA's...

Dec 2020
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(0)
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Manager

GE's training isn't too bad. The system is intuitive and doesn't take a lot of training.

Dec 2020
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(0)
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Manager

During an upgrade implementation, our project manager left, so we got another project manager. That...

Dec 2020
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Manager

GE nickel-and-dimes us for every interface that we want. Paying for GE's service is like paying for...

Dec 2020
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Manager

Once everything is installed correctly, Centricity Clinical Archive Solution is fairly robust and...

Dec 2020
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Manager

We have a lot of outside studies that we want to bring in. We own a number of facilities, and we...

Dec 2020
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Manager

GE could have renegotiated our contract to be less expensive. We aren't getting the support that we...

Dec 2020
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Manager

We will often put in a ticket instead of calling GE's support people. When we put in a ticket, we...

Dec 2020
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Manager

We tried to engage GE's executive branch. We had our executive meet with one of GE's executives, but...

Dec 2020
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Manager

I would advise others who are dealing with GE to get all promises in writing. They should also...

Dec 2020
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Director

The vendor worked very well with us on a project during the COVID-19 crisis. They very quickly...

Dec 2020
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Director

We have not gotten a return on investment for our enterprise imaging. If we moved to a different...

Dec 2020
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(0)
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Manager

I would buy Centricity Clinical Archive Solution again. The system hasn't given us problems. It has...

Dec 2020
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(0)
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Manager

GE's support people are still working on an issue. There is no communication. We just don't get any...

Dec 2020
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(0)
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Manager

There was no training from GE. We had some problems in the implementation with GE breaking their...

Dec 2020
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(0)
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Manager

The product is really good. There is probably room for improvement with the ease of use, but it is...

Nov 2020
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Manager

The quality of GE Healthcare’s support has fallen a little. I don’t always get the response time...

Nov 2020
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Manager

GE Healthcare is a touch slow on the implementation. Customers should stay on top of the...

Nov 2020
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Manager

GE Healthcare has been nickel-and-diming us around the point of care ultrasound functionality. I...

Nov 2020
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(0)
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Manager

When GE Healthcare sold the product, the capabilities that were described didn’t take into account...

Nov 2020
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(0)
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Analyst/Coordinator

I am very satisfied with the product we have from GE Healthcare. The product does support...

Nov 2020
||
(0)
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Analyst/Coordinator

GE Healthcare does sometimes charge for every little thing. We made purchases for our core system...

Nov 2020
||
(0)
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Analyst/Coordinator

We get really good responses from the support people. As far as proactive service goes, we do get...

Nov 2020
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(0)
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Manager

The archive is very good for organizations that are using GE products, but it isn't really vendor...

Nov 2020
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(0)
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Manager

The GE system has been stable, but when we have issues with it, we struggle to get support from GE....

Nov 2020
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(0)
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Manager

Since the solution was new to the hospital system, we used GE Healthcare's guidance to set...

Nov 2020
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Manager

If there is a Microsoft patch, we have go to GE Healthcare to see whether the patch is compatible...

Nov 2020
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Manager

Sometimes we have to go through 30 or 40 pages' worth of GE Healthcare's contract to find out what...

Nov 2020
||
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