Centricity Clinical Archive Solution Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
Commentary Summary
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User Commentary
Value
GE HealthCare is good about not charging for every little thing. They still charge us for certain...
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Loyalty, Product
There are better archive solutions than Centricity Clinical Archive Solution. The biggest problem we...
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Loyalty, Relationship
Things are pretty stable with GE HealthCare, and from a support standpoint, we don't have a lot of...
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Relationship, Operations
We had a couple of issues with Centricity Clinical Archive Solution during the go-live of our EHR....
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Operations, Product, Value
Centricity Clinical Archive Solution is great. There are not a lot of ongoing training opportunities...
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Relationship
GE HealthCare is responsive, and some issues are just more historic, but I would like GE HealthCare...
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Product, Value
GE HealthCare's product is a more affordable option, but their infrastructure and everything is...
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Value
I would say GE HealthCare doesn't avoid charging for everything because of the way that we have...
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Loyalty
We are looking to expand the number of service lines we have connected to Centricity Clinical...
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Loyalty, Relationship
Some of the things that I have asked GE HealthCare for aren't fully baked yet, but they are getting...
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Relationship, Product
I have very few problems with Centricity Clinical Archive Solution. The functionality that GE...
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Relationship
The ongoing quality of GE HealthCare’s phone and web support is low. I have cases that are weeks old...
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Relationship, Product
Nobody really uses Centricity Clinical Archive Solution. We don't need any new technology for...
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Value
We haven't had any additional charges from GE HealthCare. We have good access. I don't think we paid...
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Product
Centricity Clinical Archive Solution is a very stable system. It doesn't have to be touched, and it...
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Operations
We recently did a migration with Centricity Clinical Archive Solution, and the work and team were...
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Loyalty
There are some other things out there that could do a better job than Centricity Clinical Archive...
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Relationship
The support for Centricity Clinical Archive Solution might be a bit better than GE HealthCare’s...
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Product
The system isn't the most user-friendly application in the world. It is better than it used to be...
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Relationship
We have asked GE HealthCare for customers who are further down the road with enterprise imaging to...
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Relationship, Product
We have not seen a lot of new technology with Centricity Clinical Archive Solution. It is possible...
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Loyalty, Relationship
I don't work much with Centricity Clinical Archive Solution, but I am involved enough to know and...
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Product
GE HealthCare has been working on strengthening the overall enterprise imaging offering, and that is...
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Operations, Product
Centricity Clinical Archive Solution is just old technology. Much of the solution is based on really...
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Relationship
When GE HealthCare has a problem, they are pretty good at saying that they have a problem.
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Product
I would tell someone asking about Centricity Clinical Archive Solution to do a broader search of the...
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Product
When I think of the elements that make an archive work, I can see that Centricity Clinical Archive...
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Loyalty, Product
GE HealthCare has proprietary elements that, especially with their archive, make it so they are not...
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Relationship
GE HealthCare does not adhere to their timelines related to fixing security problems. We wanted...
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Culture, Relationship
I have been dealing with GE HealthCare products for many years. They tell us about different things...
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Operations
The archive solution has overall been a pretty solid solution. The vendor's support through the...
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Relationship
GE HealthCare’s service is proactive, and they do initiate communication and alerts about potential...
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Relationship
GE HealthCare’s support is excellent. And their executives come to visit our executives. We are...
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Relationship
The service depends on what online field engineer we get. The involvement is driven by the...
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