
Commentary Summary
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User Commentary
Functionality and Upgrades
I really like GE's products in some aspects, but my overall satisfaction has to have some points...
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Lessons Learned
I would tell a colleague to pay very close attention to the different teams that are responsible for...
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Other Observations & Comments
Part of the product is extremely great, and part of it is not, so there is room for improvement....
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Service and Support
GE tries very hard to keep all their promises, and 80%–90% of the time, they do. GE's engineering...
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ROI / Cost
Unfortunately, when we have issues on the virtual side, GE Healthcare will usually say that things...
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Functionality and Upgrades
When we get a person into the product, we usually get a conflict about whether we or the vendor are...
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ROI / Cost
We have been using GE Healthcare's product for some time and have had ups and downs. We have had...
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Service and Support
Support is hit and miss with GE Healthcare. That is pretty consistent across all of the imaging...
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Functionality and Upgrades
The system works the way that it is intended to work, and it is very intuitive. Every time the...
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Lessons Learned
People who are interested in buying GE Healthcare's system should make sure that they are clear...
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Service and Support
Security patching is very difficult, so if GE Healthcare could streamline that, it would be...
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Functionality and Upgrades
In general, how Centricity Clinical Archive Solution functions is fine. It works pretty well. I...
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Technology
I do like the product. I see it is evolving so that one day we will have a single controller as...
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ROI / Cost
We have worked with GE Healthcare closely on some unique initiatives, and I am sure they have...
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Implementation and Training
It has been a little while, but the implementation and upgrades were pretty good. GE Healthcare...
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ROI / Cost
When GE Healthcare sold me this VNA, I felt like it would give me more than it did. It was quite...
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Implementation and Training
GE Healthcare was really good about our implementation. The ease of working with their project...
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Service and Support
GE Healthcare’s turnaround time could be a little better. There are times when I call them and open...
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Service and Support
We use Centricity Clinical Archive Solution for our VNA for multiple departments. Some of our...
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Interfacing and Integration
The solution has been stable for us, and it is a solid neutral archive. It works well with our other...
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Other Observations & Comments
There is better functionality in a newer version of the product. We don't have that version because...
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Relationship
GE Healthcare has traps set up so that they know whether there is something wrong with the system...
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Future Outlook
We are going to switch to another product and replace Centricity Clinical Archive Solution. We were...
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Implementation and Training
We don't really do ongoing training with GE. We got our initial training and have been on our own...
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Future Outlook
For what we use the product for, it is fine. But we are not able to use it to do everything we need...
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Relationship
We are a fairly large account for GE, so in terms of getting things resolved, GE does a decent job...
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Relationship
GE has a decent archive, and they are okay with support, but the support is not consistent. Nothing...
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Relationship
GE seems to have a hard time getting stable software out. They always say that the next version will...
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Functionality and Upgrades
GE talks about their rigorous QA process and almost uses the process as an excuse for why upgrades...
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Future Outlook
We only have a few enterprise archives from GE Healthcare that are still in our health system. We...
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Functionality and Upgrades
The product is very simple and straightforward to use and support.
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Relationship
We work with a different team from the vendor depending on what product we are working with....
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Functionality and Upgrades
The archive still uses Microsoft Silverlight, and I hope that will change once we upgrade our...
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Functionality and Upgrades
We don't use Centricity Clinical Archive Solution to its full extent yet, but we are gearing up to...
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ROI / Cost
GE's solutions are expensive enough already that the vendor does not nickel-and-dime.
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Functionality and Upgrades
I would like to see faster implementations for projects. It would help if GE could get more...
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Functionality and Upgrades
Getting our different systems to feed into GE’s VNA has been a mess. This system has gotten much...
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