Centricity Clinical Archive Solution Comments

 

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Current Time Inside Cache Tag Helper: 9/26/2020 8:41:57 PM and Model.EvProductId = 71712

Commentary Summary

Positive
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Negative
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User Commentary

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Director

Other Observations & Comments

Overall, the solution is stable, and we don't have a lot of issues. But at the same time, GE isn't...

Sep 2020
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Director

Relationship

Overall, we do have a good relationship with GE, but we have to lead them and push them to get...

Sep 2020
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Director

Functionality and Upgrades

We have been able to store a large number of images for both radiology and cardiology, so in terms...

Sep 2020
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Physician

Functionality and Upgrades

The system seems to be able to store a very wide range of file formats, and that is good. Centricity...

Sep 2020
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Physician

Functionality and Upgrades

The universal viewer that sits on top of the product needs to be much better. There are many bug...

Sep 2020
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Physician

Functionality and Upgrades

Our engagement with the vendor has been equally tactical and strategic. There is a large adoption of...

Sep 2020
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Physician

ROI / Cost (care and feeding)

From a radiology perspective, we haven't seen an ROI yet. We pay for the system out of radiology,...

Sep 2020
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Physician

Functionality and Upgrades

I don't read the vendor's promotional materials, but the system works as it is supposed to work.

Sep 2020
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Manager

ROI / Cost (care and feeding)

When we have a problem that exceeds certain things, the vendor wants us to pay some money outside of...

Aug 2020
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Manager

Functionality and Upgrades

It is easy to get images in and out of the system. The system marries with a zero-footprint viewer...

Aug 2020
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Manager

Functionality and Upgrades

I would like to see an easier way to do life cycle management. There is a configuration for life...

Aug 2020
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Director

Functionality and Upgrades

The space is difficult because there isn't a lot of history. The solution scales very well. It has...

Jul 2020
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Director

Functionality and Upgrades

The system has a lot of complexities. When we put in a patient number, the solution searches both...

Jul 2020
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Analyst/Coordinator

Sales and Contracting

Anything is better than GE. There were pretty promises made when GE sold the system to us. They sell...

Jan 2020
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Analyst/Coordinator

Lessons Learned

I would tell an organization to talk to another organization that is using the GE product before...

Jan 2020
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Analyst/Coordinator

Relationship

We do not have a good relationship with GE. Things have been that way for years. We have heard a few...

Jan 2020
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VP/Other Executive

Relationship

GE has been a really good partner to us, but to be fair, we are a large healthcare organization....

Dec 2019
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VP/Other Executive

Interfacing and Integration

We have been using GE's VNA with another vendor's system, and that has been a pretty good fit. We...

Dec 2019
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Manager

Relationship

We have had GE's system as our archive for some time, but we have had a hard time moving it across...

Dec 2019
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Manager

Functionality and Upgrades

Before we implemented the solution, we had to wait for things to be retrieved online for the...

Dec 2019
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Manager

Functionality and Upgrades

We retrieve such large files, and instead of having to pull them locally into our hard drive or into...

Dec 2019
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Manager

Functionality and Upgrades

The system is really simple and easy. We get the majority of different DICOM images into the system....

Nov 2019
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Manager

Technology

GE is always really far behind on security patches. It is bad that we are so far back on security....

Nov 2019
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Manager

Service and Support

GE is just not very responsive and proactive with the enterprise archive specifically; different...

Nov 2019
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Director

Service and Support

This product is fine. There are never any issues. The product is stable, and the support is fine.

Nov 2019
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Director

Future Outlook

Replacing Centricity Clinical Archive is on my to-do list. We were with GE's PACS for a long time,...

Oct 2019
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Manager

Future Outlook

GE’s zero-point viewer is supposed to be vendor agnostic; it hangs off the VNA. The HTML5 viewer...

Oct 2019
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Manager

Technology

Based on my experience with GE over the last several years, I would not select them again. I don’t...

Oct 2019
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Manager

Service and Support

GE’s support is awful. I wouldn’t wish it on anyone. It seems that we are getting worse and worse...

Oct 2019
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Manager

Functionality and Upgrades

While we are not really happy with GE Healthcare, with their product, we are able to see all of the...

Oct 2019
 Helpful

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Manager

Functionality and Upgrades

We are using Centricity Clinical Archive to archive radiology and cardiology images. At one time, we...

Oct 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Centricity Clinical Archive is very basic. It does not have a lot of bells and whistles, but it does...

Jul 2019
 Helpful

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Manager

Functionality and Upgrades

Centricity Clinical Archive works really well for us, and we have had very few problems with it....

Jul 2019
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Analyst/Coordinator

Other Observations & Comments

The vendor doesn’t charge us for every little thing, but sometimes they charge us for things that...

Jul 2019
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Analyst/Coordinator

Functionality and Upgrades

The system has been great. We have been able to add additional libraries or archives to the tool,...

Jul 2019
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Analyst/Coordinator

Relationship

The vendor used to be better in terms of executive involvement. I work with all of the vendor’s...

Jul 2019
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Analyst/Coordinator

Relationship

I would say that the vendor keeps their promises, but sometimes the vendor takes a while to do that....

Jul 2019
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Manager

Functionality and Upgrades

We have expanded the system outside of radiology, and we also store cardiology studies. We can...

May 2019
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Manager

Service and Support

The support we get from GE Healthcare is good, and their team is really knowledgeable. GE Healthcare...

May 2019
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Manager

Relationship

GE Healthcare does not keep promises. They have come out here after we have demanded that they come...

May 2019
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Manager

Future Outlook

The service cost from GE Healthcare is very high, and service ends up costing more than it would be...

May 2019
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Manager

Service and Support

GE Healthcare actually has good support. Once we pay for the project management, it is top notch.

May 2019
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Manager

Functionality and Upgrades

GE Healthcare will provide additional functionality at a cost. We really haven't used anything new...

May 2019
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Manager

Implementation and Training

We haven't had any need for training from GE Healthcare. However, whenever we have needed training...

May 2019
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CEO/President

Service and Support

Centricity Clinical Archive works okay, and GE is trying to meet our integration needs. Working with...

Jan 2019
 Helpful

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Manager

Functionality and Upgrades

The system works, and it is easy to configure.

Jan 2019
 Helpful

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Manager

Service and Support

The last upgrade that we did with GE was pretty poor. The field engineer that they sent us was a...

Jan 2019
 Helpful

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Manager

Future Outlook

We are pulling the plug on all GE software solutions at last. When we look at other enterprise...

Jan 2019
 Helpful

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Manager

Interfacing and Integration

GE supports our integration and interoperability goals. We get things to work, but getting there is...

Jan 2019
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Manager

Relationship

GE came in with their high-end people because we were complaining about some issues. An executive...

Jan 2019
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Manager

Functionality and Upgrades

GE said there would be a lot of options with Centricity Clinical Archive, but we haven’t been able...

Jan 2019
 Helpful

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Manager

ROI / Cost (care and feeding)

I could buy a new BMW every month for what we are paying GE for support. We pay them a lot of money...

Jan 2019
 Helpful

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Analyst/Coordinator

Service and Support

The support from GE is never consistent. It feels like GE is always trying to cut costs and take...

Nov 2018
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

GE has a habit of rolling things out before they are ready. Centricity Clinical Archive was no...

Nov 2018
 Helpful

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Manager

Functionality and Upgrades

Centricity Clinical Archive has had some issues with supporting some of our more complex images. We...

Jun 2018
 Helpful

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Manager

Interfacing and Integration

For customers who plan on using Centricity Clinical Archive across the enterprise or as part of an...

Jun 2018
 Helpful

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VP/Other Executive

Relationship

Our partnership with GE has been great. Instead of us being the customer and them being the vendor,...

Mar 2018
 Helpful

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Manager

Technology

I like that Centricity Clinical Archive requires very little maintenance and support. It is...

Mar 2018
 Helpful

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Manager

Functionality and Upgrades

The GE product in the environment that we have has been stable. It allows us to function and...

Mar 2018
 Helpful

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Manager

Relationship

It is partly both the institution’s and the vendor’s fault that they don’t incorporate a great deal...

Mar 2018
 Helpful

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Director

Functionality and Upgrades

Centricity Clinical Archive has greatly enhanced our ability to send things in a DICOM format. Our...

Feb 2018
 Helpful

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Director

Other Observations & Comments

We implemented a dual enterprise archive. We have our main archive and a shadow archive, so we get...

Feb 2018
 Helpful

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Director

Other Observations & Comments

One of the things we wanted out of a VNA was disaster recovery. Centricity Clinical Archive is just...

Jan 2018
 Helpful

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Director

Functionality and Upgrades

In the cardiology department, we are not very happy with GE’s support. We did a migration to get...

Jan 2018
 Helpful

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Director

Technology

Google, AWS, or any other cloud services have private fiber that goes to all the major cities...

Jan 2018
 Helpful

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Director

ROI / Cost (care and feeding)

GE is notorious for nickel-and-diming.

Jan 2018
 Helpful

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Director

Future Outlook

Centricity Clinical Archive has been an okay product. This year, we will begin replacing all our GE...

Jan 2018
 Helpful

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Other Observations & Comments

Centricity Clinical Archive is currently being used as a PACS at this point. We have not made the...

Jan 2018
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Director

Functionality and Upgrades

We realize that there are some limitations of Centricity Clinical Archive, which is not quite the...

Jan 2018
 Helpful

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Manager

Other Observations & Comments

At this point, we aren't sure whether we want to purchase a VNA from GE. We are still going to look...

Dec 2017
 Helpful

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Manager

Other Observations & Comments

We would like GE to help us improve our enterprise imaging strategy. We are ready to take it to the...

Dec 2017
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Manager

Other Observations & Comments

GE just doesn’t develop a lot of new technology. Their PACS has pretty much stayed the same. Also,...

Dec 2017
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Manager

Functionality and Upgrades

Centricity Clinical Archive has been an excellent product. We have many disparate systems that feed...

Dec 2017
 Helpful

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VP/Other Executive

Relationship

GE Healthcare didn’t have a product for VNA when we started years ago, and they took our...

Nov 2017
 Helpful

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VP/Other Executive

Interfacing and Integration

GE Healthcare has very different approaches and partnerships between the VNA and PACS. We had dozens...

Nov 2017
 Helpful

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VP/Other Executive

Win/Loss - Why they were not selected (by non-clients)

We looked at GE's VNA, and they tried to sell us their enterprise viewer. However, we didn’t like...

Oct 2017
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