Commentary Summary
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User Commentary
Loyalty
We are on Prime Suite in one of our offices. We decided to adopt a third-party solution to try to...
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Product
Prime Suite is like an iPhone. It may not be as customizable or flashy as other solutions, but it...
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Relationship
Greenway Health talks about getting ambient listening for Prime Suite all the time, but they always...
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Value
I would say that Prime Suite is great at delivering outcomes. We feel like we get our money’s worth...
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Loyalty
With Greenway Health, we have transitioned from a paper-based environment. We were using just a very...
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Relationship
The product experts that Greenway Health had were excellent and very attentive, and they took their...
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Loyalty
Prime Suite has its errors, mainly with the technology. Greenway Health is migrating from Citrix...
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Product
I like Greenway Health. Prime Suite is something that I practically learned on, and it is helpful...
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Product
Some of the things that could be frustrating in the product are caused by user error. People say...
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Product
We have a tool that we use for charting, and that is where our pictures go. We have to make a...
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Relationship
When Prime Suite is down, the vendor usually fixes it pretty quickly. They try hard.
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Product
The advice I would give another customer is that there is going to be a learning curve in anything....
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Relationship
My likelihood to recommend Greenway Health rates in the middle of the road because of the lack of...
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Relationship
If I could, I would improve Prime Suite's performance, the user interface, the service, and the...
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Culture
We may buy Prime Suite again if there is no other solution. We have had some challenges with how...
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Loyalty
We have needed our EHR to work in ways that most EHRs don't. We have had some unique situations that...
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