Commentary Summary
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User Commentary
Service and Support
The product is bad. Greenway Health is going through so many upgrades at this point that we are...
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Future Outlook
We have been working on moving away from Greenway Health. Our experience with them has been the...
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Lessons Learned
If someone is a very large client, maybe they can make the product work, but if someone is a...
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Relationship
Executive involvement is poor. But we have taken extreme measures to get Greenway Health to respond...
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Service and Support
The vendor's interoperability team is overwhelmed with the number of projects that they have because...
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Service and Support
I have a good account management team, inside sales representative, and account support team. I have...
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Future Outlook
There was a lot of misunderstandings with regard to what was going to occur with the system's...
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Service and Support
Greenway Health’s customer service has gone downhill. They used to be really good, but now their...
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Future Outlook
Greenway Health is in the process of doing what they are calling a facelift, which we are excited...
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Future Outlook
A couple of years ago, we looked at switching EMR systems altogether. We did some demos, and we...
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ROI / Cost
Greenway Health does avoid charging us for every little thing. That has not been a problem in our relationship....
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Future Outlook
We have been dissatisfied with the Greenway Health system for years now, so we are looking at...
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