Prime Suite (EHR)
Filtered view: All

Subject Expert
Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

Greenway Health’s customer service has gone downhill. They used to be really good, but now their...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Greenway Health is in the process of doing what they are calling a facelift, which we are excited...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

A couple of years ago, we looked at switching EMR systems altogether. We did some demos, and we...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Greenway Health does avoid charging us for every little thing. That has not been a problem in our relationship....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

We have been dissatisfied with the Greenway Health system for years now, so we are looking at...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

From a reporting standpoint, Prime Suite is excellent, but it could use some work on the clinical...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

The integration is being challenged by the number of projects and inadequate resources needed to...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

The problem with Prime Suite and most things within the Greenway Health applications is that there...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Logging a case with Greenway Health’s support is usually fairly successful. However, we never get...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Greenway Health has reengaged with their account teams and has redesigned them, and they are...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

I have seen improvements throughout COVID-19 in the investment in the product. We were seeing a lot...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Developing templates, orders, and integration is a lot easier to do in another Greenway Health...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

COO

We launched multiple Greenway Health products, and each time, I was given a trainer who was Intergy...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles