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Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
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User Commentary

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Director

Service and Support

The product is bad. Greenway Health is going through so many upgrades at this point that we are...

Jan 2023
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(0)
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Director

Future Outlook

We have been working on moving away from Greenway Health. Our experience with them has been the...

Jan 2023
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Director

Lessons Learned

If someone is a very large client, maybe they can make the product work, but if someone is a...

Jan 2023
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(0)
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Director

Relationship

Executive involvement is poor. But we have taken extreme measures to get Greenway Health to respond...

Jan 2023
||
(0)
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COO

Service and Support

The vendor's interoperability team is overwhelmed with the number of projects that they have because...

Jul 2022
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(0)
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COO

Service and Support

I have a good account management team, inside sales representative, and account support team. I have...

Jul 2022
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CEO/President

Future Outlook

There was a lot of misunderstandings with regard to what was going to occur with the system's...

Jul 2022
||
(0)
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Manager

Service and Support

Greenway Health’s customer service has gone downhill. They used to be really good, but now their...

May 2022
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Manager

Future Outlook

Greenway Health is in the process of doing what they are calling a facelift, which we are excited...

May 2022
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(0)
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Manager

Future Outlook

A couple of years ago, we looked at switching EMR systems altogether. We did some demos, and we...

May 2022
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CTO

ROI / Cost

Greenway Health does avoid charging us for every little thing. That has not been a problem in our relationship....

Mar 2022
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(0)
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CTO

Future Outlook

We have been dissatisfied with the Greenway Health system for years now, so we are looking at...

Mar 2022
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