Intergy EHR Commentary

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We did an EHR evaluation and weighed the pros and cons, and the organization sent some people to a...

Greenway Health is as fair as any vendor today with their charges. We have to be on our toes and...

Greenway Health moved their support overseas, so I tend to try to do everything by email because I...

We recently invested in Greenway Health’s integrated voice technology solution for our providers,...

I’m not a provider, but I train providers, and I don't see much need for change or improvement in...

I don't have words descriptive enough to describe the atrociousness of this EHR. I despise using it....

If I were an organization considering going down this path with Greenway Health, I would have more...

I think there's a fairly good chance that Greenway Health gets to a full agentic workflow in a year...

Hypothetically, if I were in the market for a new core EHR solution, my number-one consideration...

The system is very rarely down. It's 99.9% operational. For my money's worth to rate higher, I think...

Our biggest concern with Greenway Health overall is the support and customer service representative...

Greenway Health's charges are too high. Something they could do to make me say they are fair and...

Having all the functionality consolidated within an EHR-centric product is really important,...

Greenway Health is transparent with their charges, but not fair. Greenway Health has pushed for new...

Greenway Health has struggled with support, and the reason is the AI-centric products that they're...

Development and innovation have been the focus for the past year. Greenway Health’s vision is...

With Intergy EHR, Greenway Health has come out with an AI tool to help with dictation. They've also...

I've given Greenway Health advice for years that they need to communicate better, listen to their...

When we went live with Intergy EHR, Greenway Health didn't send very many people to train across our...

Greenway Intergy EHR is basic, and I had to make a lot of modifications to it. Personally, I had to...

Greenway Health changed our host, and that was a nightmare. We understand the old server was old,...

We have to go to another system to find and run reports. Intergy EHR has very limited reporting...

Part of the reason we are still with Greenway Health is that they have certainly done quite well in...

It appears as though Greenway Health is moving a lot of products to other third parties, and that...

We just don’t have the support relationship with Greenway Health that we need to have. We don’t get...

Greenway Health has supported our organization’s core EHR and PM needs within an FQHC environment...

Greenway Health misses their dates; they give us a target, but they miss it. They don't miss the...

The partnership with Greenway Health has been wonderful from an EHR standpoint. Greenway Health is...

Intergy EHR is excellent. Greenway Health is revising it now, and it looks very good. They are close...

Intergy EHR is user friendly. I like its layout. Some EHR systems are a little busy, but Intergy EHR...

It would be nice if Greenway Health could look at partnering with other e-scribing platforms given...

My biggest complaint would be that when we started, Greenway Health was great. Then, they started to...

I am having trouble identifying a clear benefit to using multiple solutions from Greenway Health....

Intergy EHR feels like an outdated system that isn't user friendly. Intergy EHR seems to have been...

Most of the time, Greenway Health's upgrades go smoothly without any noticeable issues. However,...

We use third-party vendors for certain functions because Intergy EHR doesn't work well in some...

The main benefit of using multiple solutions from Greenway Health is that everything is under one...

We use third-party solutions because Greenway Health doesn't offer everything that we need, like...

We have been using Intergy EHR for so long that it is simply what we know and rely on. Greenway...

We are finding that we have to use third-party vendors for certain things. However, something good...

Greenway Health is less expensive than many other vendors, so I do believe we get our money's worth....

Because we are using multiple offerings from Greenway Health, interfacing is generally easier....

Things are going well with Intergy EHR. We are doing a lot with the AI features, and we are fully up...

Greenway Health spent an entire year designing a whole new EHR and then scrapped it completely. They...

The EHR is definitely not a high performer. It is missing many features that other standard EHRs...

The EHR is easy to navigate, and training new users isn’t difficult, but the system is neither...

If we had a choice, Intergy EHR would not be part of our long-term plans. We are constantly in an...

We have had to involve so many third parties because the product doesn’t provide essential...

There are a lot of third-party plugins, and when they go down, we are dead in the water. We had to...

We host our own software. The vendor has moved to a cloud environment, so we don't always get the...

Greenway Health’s upgrades are more stable now than they were several years ago. The vendor...

Greenway Health is very willing to talk to us about integrations; they are just very expensive.

I don’t think we ever get charged for anything extra unless it is a major report. For example, we...

We have had huge problems with Greenway Health regarding confidentiality. When the 21st Century...

We do get promised a lot, but things sometimes don't ever actually happen. When we started with...

I would not buy the product again. The biggest reason is the vendor's support. Greenway Health’s...

If we spend the money to go to one of the vendor's conferences, we can get in front of the...

I think Greenway Health charges for some interfaces that they really shouldn't, but they are not too...

We use the hell out of Intergy EHR. We get a good return on our investment by using multiple...

There are some features that Greenway Health claims they have, but when we dig into them, we find...

There are some defects in Intergy EHR that Greenway Health is working on. And though they have done...

We were with Greenway Health for a long time, but we are being asked to switch, so we don't have a...

There was a lack of urgency from Greenway Health when there was a system-wide outage. The reporting...

There are things that we want to be able to do with this solution, but we don’t have the...

Regarding Intergy EHR’s functionality, one of the biggest issues is screen resolution. If we move...

Greenway Health could improve care coordination. Everything is very siloed.

With Intergy EHR, we haven't been able to look at the patient portal experience because that is paid...

With Intergy EHR, it is not easy to have external things imported, like labs or images. At least for...

In terms of heuristics, providers have to go to many different places to accomplish certain tasks in...

Intergy EHR’s note documentation is very clunky. With the free text, we have to click through many...

We have run into issues with dictation with Intergy EHR. None of the software seems to work well...

Contact with Greenway Health’s support is very difficult for anything beyond the straightforward. We...

From what I understand, upgrades for Intergy EHR happen once a year. I had one scheduled, but...

My team was out for a couple of weeks, and someone on the Greenway Health team took it upon themself...

Greenway Health’s turnover rate is high. We had one individual who was here for a while, but then...

Intergy EHR is fine. We don't use it to its full extent because of the type of facility we are....

If Intergy EHR stays at the current price, I probably won't ever leave because it gives me what I...

I have had some issues with the practice analytics in Intergy EHR. They are minor issues. I will use...

We have been able to take some stuff off because Greenway Health was charging us for stuff we...

I like Intergy EHR. I like the customization of the chart and the ability to convert it into a...

We have not been able to get Intergy EHR to integrate with our state's immunization registry. That...

I haven't had Greenway Health make a promise to me and not keep it. However, if Greenway Health...