Intergy EHR
Filtered view: All

Subject Expert
Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
View Advanced Filters
Advanced Filters
Size Filters
Ownership Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Service and Support

We are locked in a contract. I inherited the product, or else we would have switched already. The...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Intergy EHR’s clinical side is where it lacks the most fit and finish. And then on the...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

On Intergy EHR’s administration side, a setting or feature in the audit logs was changed, so there...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Greenway Health came on-site and broke down what we were doing, and then they were supposed to...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Intergy EHR’s strengths are on the practice management side and the front office and billing pieces....

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Ever since a certain upgrade, the system has had routine instances of downtime. It has also become...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

My recommendation of Intergy EHR to a peer would depend on the size of that peer’s organization. If...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

What Greenway Health charges us is probably appropriate. I wouldn’t say Greenway Health...

Jan 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

Our Greenway Health implementation went poorly. There are a lot of redundancies in the system,...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Other Observations & Comments

The product is user friendly and straightforward. We are probably not using the product to its...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

One of the things that people should know is how good the system's analytics are. That part of the...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

My one gripe with Intergy EHR is the check-in screen. When patients are checking in, there is no...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations & Comments

We like almost everything in Intergy EHR.

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Our satisfaction with the vendor's training has gone down. Greenway Health used to be very good...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Getting an integration done through Greenway Health is like an act of Congress, and the vendor is...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Greenway Health is not doing any support around electronic billing and electronic tasking for...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

The quality and effectiveness of implementation services from Greenway Health were horrible....

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Greenway Health does not deliver us any new technology. We cannot even get answers from them. We...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our assigned representative from Greenway Health is really responsive but can never get anything...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

There were times when we were so frustrated with Greenway Health. We did an integration with our...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Lessons Learned

Greenway Health's service is so poor, and we have never seen anything quite like it. When we try to...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

One of the things I really love about Greenway Health is that the vendor has created a committee. In...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

When the vendor does a fix for the product, they make that fix for everybody across the board; the...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Technology

Something I don’t love about Intergy EHR is that the product's interfaces are through a third party....

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Service and Support

Our experience with Greenway Health has been less than desirable. At one point, we reported an issue...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We had a high-level contact at Greenway Health who ended up leaving. That person had worked with us...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

One problem that we have had with Greenway Health has been with data migration. We weren't really...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Future Outlook

We liked another product better than Intergy EHR. We didn't have a problem with Intergy EHR, but for...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

Intergy EHR has great imaging functionality, so we can scan our documents and things. The vendor is...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI / Cost

With Intergy EHR, there is no user-end process that we can learn without having to pay for...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Implementation and Training

Greenway Health tries to jam everything we might need to know into us. It is not feasible for us to...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Whenever Greenway Health makes changes and rolls them out to us, we find broken functionalities. The...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Intergy EHR is one of the Cadillacs of EMRs that are not associated with the hospital environment.

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The only thing I find challenging with Greenway Health is their billing practices. We are...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

We use the portal to attach documents and results or publish patient labs, and the portal is working...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Functionality and Upgrades

Greenway Health did an upgrade for Intergy EHR, and the update locked us out of our software for a...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Service and Support

We would like Greenway Health to automate as much as can be automated with the system. The vendor is...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Other Observations & Comments

We would like to have video clips of Greenway Health’s training sessions. I think the vendor...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Interfacing and Integration

Intergy EHR has many integration features that the vendor is required to provide. Intergy EHR...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Lessons Learned

I would recommend Intergy EHR. It is a viable system. My only caveat is that organizations will get...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Lessons Learned

Intergy EHR 100% runs our business for us. If the system is set up properly, it can be easy to use.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

With internet Explorer going away, it has killed every vendor in a couple of ways. With Greenway...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

In general, Intergy EHR is great. It is user friendly, and it takes care of all our needs....

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

The webinars from Greenway Health are a little too frequent. Although I learn new things and get...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Intergy EHR used to be really slow. The speed of the system has improved, but slowness is still an issue....

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

Customization within Intergy EHR is limited. Our doctors and nurses want more automated features...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

We are still working on interoperability and on how to use the product. A lot of the education is in...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

From my perspective, everything has a problem even though Intergy EHR is easy to use. Generally, our...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Service and Support

Greenway Health holds webinars to demonstrate new updates, MIPS, macros, and future regulations. The...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Functionality and Upgrades

The billing side of the product is a good strength for Greenway Health. On the EHR side, there are...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Technology

There were some flaws in the last upgrade. The upgrade itself went fine, but the quality of the...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

ROI / Cost

We get our money's worth and have done well with our return on investment.

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

Greenway Health has been super good to us. We work with their executives and people who are...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Functionality and Upgrades

We may or may not continue services with Greenway Health. We have not had many issues with the base...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Functionality and Upgrades

The base Intergy system is user friendly, and it gives us what we need no matter what we are doing,...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Service and Support

The Intergy EHR support people that we have access to tend to be a bit aloof and standoffish. They...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

If Greenway Health does not fix their problems with support, then adopting their software will not...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

There have been times when Greenway Health has made an upgrade and broken things. Or they have done...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

When onboarding a new provider, I got bounced around with the vendor, and people didn't know who to...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

The stability of the interoperability features is not bad right now, but I would like to see it be a...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Intergy EHR is a stable product. It seems to us like the vendor is trying to really make things...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Greenway Health has a training portal. They put everything in the portal, and we can sign up and do...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There have been some changes made to Greenway Health’s system, and they were things we wanted like...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We get all of our alerts through a dashboard. But when Greenway Health posts all of those alerts on...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The Greenway Health executives do town halls and send emails. They have been working on their...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

I am hopeful that my satisfaction in 12 months will be higher because of all of the changes that...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

I probably wouldn’t buy Intergy EHR again if given the chance. I would go with a better system. Our...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I would advocate for buying the system again, but some of our frontline staff aren't happy with the...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have zero issues with upgrades. Greenway Health pushes upgrades out for us, and we have no...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

Greenway Health created a website called Greeenway Champions, and we can go on the website and learn...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Interfacing and Integration

Integration hasn't worked for us because the system was built for smaller, independent practices....

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Service and Support

The service people from Greenway Health are never proactive. We have to call and log tickets, and...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

I don't know that I would definitely buy the system again, but I would consider it. The system is...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

The system is not very intuitive. There are other products on the market that can anticipate...

Jul 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

Intergy EHR is a good system. It is easy for our providers to use. The system isn't overly...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Functionality and Upgrades

One of the complaints that we get about the system is that it takes a lot of clicks to navigate it....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Service and Support

The support that we receive for Intergy EHR is good. However, the vendor has moved their tier-one...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Greenway Health has made some workflows available in Intergy EHR, but the progress and procedure...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Greenway Health doesn’t have people on their team that actually understand what it is like to be in...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

There are certain clinical aids that are used daily for point of care that do integrate with Intergy...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

In terms of a single encounter where the patient is only receiving services at our location, the...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Technology

I feel like any new technology we have gotten has been from an outside vendor that we have used to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The support team is responsive, but my issue is with their knowledge. There have been multiple times...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I have never worked with the executive team at Greenway Health in any way. Some of the upper...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI / Cost

Any EHR is expensive, but the return on investment could be improved with Intergy EHR. Time is...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

Greenway Health is making strides this year, so I am anxious to see what that yields. But since they...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We are not able to consume any information in a meaningful way. For example, when Intergy EHR...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

There is some effort required to have interfaces with data, and there are definitely limitations on...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

We have been working with another hospital system to get their data to come into Intergy EHR. It has...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Interfacing and Integration

When our care managers are looking at disparate sources, they are doing the human work of looking at...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

Our ER notification system works well, but it requires humans to look into other systems to find out...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations & Comments

We are always looking at different options on the market. Obviously, it is quite cost prohibitive to...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

Greenway Health gives us some things in terms of training, but the notes don't feel very...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I don't know how the product is being promoted. I feel like Greenway Health is having an identity...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The ability to aggregate data with Greenway Health is limited because they use a different...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

We have practices flocking away from Greenway Health big-time as soon as their contracts are up....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Our organization has some specialists that use Intergy EHR, and they have been trying to switch...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost

There is an extra cost with Intergy EHR because we have to get another module for quality reporting....

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Service and Support

The vendor is always coming out with improvements for training. The support team communicates very...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

The system is very powerful. It provides more resources than people realize. I like that users can...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Implementation and Training

If we had gotten more time with the trainers and if each department had gotten more one-on-one...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There are certain things that don’t make sense about the EHR. The visit notes and encounter notes...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

There will be an upgrade soon that will change the whole layout of things, and I am concerned about...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Future Outlook

Greenway Health is undergoing a huge modernization project. They are working on improving a lot of...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Functionality and Upgrades

Overall, Intergy EHR covers the basics very well. We have what we need for everyday patient...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Functionality and Upgrades

With some of the reporting aspects, there are too many clicks to get from one place to another. We...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

What I really love about Intergy EHR is that it is highly customizable. If a practice likes to...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Service and Support

There are restrictions on some of the customization aspects of the EHR. Unfortunately, I only have a...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

ROI / Cost

When we have to make changes, the price is reasonable, but sometimes Greenway Health...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Sales and Contracting

Greenway Health has promised a new platform for several years, but they haven't gotten there yet.

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

The vendor’s communication has been good around upgrades, and we have typically gotten to the right...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Interfacing and Integration

We have one external platform that integrates with Intergy EHR, and that integration has gone pretty...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

The account executives I have right now are the best that I have worked with. They try to help me...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Functionality and Upgrades

There is room for improvement with the vendor’s upgrades. I understand that Greenway Health can only...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Functionality and Upgrades

The product's tangible outcomes are related to patients and quality metrics. All the information is...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

The vendor lacks a focus and an overall direction because of the turnover they have had in their...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Our experience with Greenway Health has been mostly positive. The vendor is taking steps to make the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We struggle with the lack of reporting options for providers who aren't under a Greenway Health...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The support from the vendor is a pain point for us. The support team used to be amazing. We would...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Documentation is easy for providers because the encounter note piece is extremely robust and...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost

The vendor offers a great base package, but if we want to add anything, we have to go to one of the...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor is trying hard to keep all their promises, and the executives are very involved. The...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The vendor is very effective with upgrades. The upgrades are seamless; we don’t have to do anything...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

The vendor's training leaves a lot to be desired. They need to update their training platform. The...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The system has been very problematic ever since we put it into place. The vendor hasn't been able to...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost

No EMR can do everything that the vendor promises, but I would not recommend this product to a peer....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

The EHR doesn't integrate with other systems or anything else. It doesn't work with peripherals. We...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We would like the system to have fewer required logins. The EHR requires users to sign in to every...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

When I try to start a live chat with the support staff, 80% of the time, the tech I chat with will...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

The vendor is actually not bad at being proactive. They shoot out emails to us, and I get the...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

Greenway Health has a couple of good trainers, but in general, their trainers have not been trained....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

I would like to see greater integration with other system metrics. The vendor used to have a feature...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We make the system work for our specialty, but it is just not built for that. There are a lot of...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Interfacing and Integration

Interoperability is our biggest challenge with Intergy EHR. We must do a lot of heavy lifting. That...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Greenway Health is responsive when we have an issue. However, they are also very up front that they...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

We have to go out to all these other vendors for different functionalities. We would love to put up...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Functionality and Upgrades

The vendor recently redid their whole upgrade structure to have more frequent, smaller upgrades....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

The most important thing that I want Greenway Health to focus on is adding things that are valuable....

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

Greenway Health continues to come out with new things in their updates, and those are things that I...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost

Intergy EHR is so expensive, and Greenway Health does nickel-and-dime us to death. But at the end of...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI / Cost

Greenway Health could take another look at their pricing, but other than that, they are pretty much...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The vendor is always a step ahead of us, and they always let us know when they have new technology.

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

I can always get ahold of the vendor. If we give them a problem, they are back in touch with us in...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Implementation and Training

When an organization is teaching a new employee how to use the system, there isn't a manual to go...

Apr 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

Greenway Health's system doesn't have Hierarchical Condition Categories, and that is a big deal for...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Functionality and Upgrades

We have outgrown the solution. I wouldn't buy it again but not because it is a bad product. We are...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We use Greenway Health's product because it gives us the most things for the most users. We are...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We have worked through a lot of issues we have had with the EHR. We have had to deal with some...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Functionality and Upgrades

We like that Intergy EHR actually allows us to capture data that wasn’t easily captured with our...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Service and Support

We have a team that is assigned to us, and that really helps because we have a direct line of...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Interfacing and Integration

The difficulty is with third-party add-ons. The integrations aren’t always as perfect as we want.

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles