Guidehouse Ambulatory RCM Services Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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Director

Relationship, Value

Guidehouse is a great business partner, and it is pretty easy for them to pick up anything that we...

Feb 2024
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Director

Relationship, Value

There have been a couple of times when we have asked Guidehouse whether they had knowledge or a...

Feb 2024
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Director

Relationship, Relationship, Operations, Operations

In terms of the firm's ability to retain qualified talent, we have come a long way. We had some...

Dec 2023
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Director

Relationship, Relationship

In terms of the firm's flexibility, there are areas where the firm is really great. We can change...

Dec 2023
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Director

Relationship

When we give the firm a piece of work, they are very flexible and willing to figure out how to make...

Dec 2023
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Director

Relationship, Relationship

For the most part, we have had a really strong staff in terms of our offshore consultants. There...

Dec 2023
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Director

Relationship, Relationship

I feel like everyone on the team at Guidehouse is very invested in the overall success of the...

Dec 2023
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Director

Relationship, Relationship

Because Guidehouse has government contracts and is very involved with some other businesses, things...

Dec 2023
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Director

Relationship, Relationship

We meet with Guidehouse consistently to go over high-level information and review different areas,...

Dec 2023
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Director

Relationship, Relationship, Services, Services, Value, Value

Guidehouse has identified areas we could improve on, and they have suggested ways to improve our...

Dec 2023
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Director

Services, Services

We get quality reports from Guidehouse, but we also audit what they provide so that we can make sure...

Dec 2023
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COO

Relationship

We recently started communicating with the firm’s executive team, so the executive involvement and...

Nov 2023
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COO

Relationship

The thing Guidehouse does to exceed our expectations is think outside the box. They help get...

Nov 2023
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VP/Other Executive

Relationship, Relationship, Operations

The firm’s denials rate could be better, but they really took on a mess for us. I am hoping now that...

Sep 2023
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VP/Other Executive

Loyalty, Loyalty, Relationship, Relationship

When we asked Guidehouse to do some cleanup of some A/R, they did well. When we have a plan,...

Sep 2023
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VP/Other Executive

Relationship, Relationship

Anytime we run into an issue, we have access to various levels within the organization on our...

Sep 2023
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Director

Relationship, Operations

When it comes to payment posting, it feels like we are always chasing the firm from behind. Whether...

Aug 2023
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