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Guidehouse Ambulatory RCM Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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Director

Relationship, Services

In terms of Guidehouse retaining qualified talent, the attrition tends to be very high. I would...

Unrated
Apr 2026

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Director

Loyalty, Relationship, Services

Guidehouse scores pretty well, but they don't really step up. We have talked to Guidehouse about AI...

Unrated
Apr 2026

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Director

Relationship

I view offshoring our extended business office services as a highly positive thing because...

Unrated
Apr 2026

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Director

Relationship

Guidehouse could improve their account management by becoming a little more flexible and having...

Unrated
Apr 2026

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VP/Other Executive

Relationship, Operations

Guidehouse is a true partner. They are very engaging and solution driven. We are completely...

Unrated
Nov 2025

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VP/Other Executive

Relationship, Operations

Guidehouse is really engaged. We have a true collaboration and partnership. Guidehouse is not just...

Unrated
Nov 2025

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Director

Operations, Value

Things with Guidehouse have been very positive this year and the last few years. The firm is very...

Unrated
Oct 2025

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VP/Other Executive

Relationship

We have direct access to the individual from Guidehouse who oversees the program. We are extremely...

Unrated
Oct 2025

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VP/Other Executive

Relationship, Services

All in all, Guidehouse has done a very good job. Sometimes there are some timeliness issues with...

Unrated
Oct 2025

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COO

Relationship, Services

There have been some glitches with Guidehouse. The firm has been very responsive when we have had...

Unrated
Oct 2025

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Director

Loyalty, Relationship, Services

Our organization was not looking for anyone to take over our revenue cycle. Guidehouse was initially...

Unrated
Oct 2025

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Director

Relationship, Value

Guidehouse provides behind-the-scenes leadership support at no additional cost. While we pay a...

Unrated
Oct 2025

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Director

Relationship

The partnership we had with Guidehouse at the executive level and even just a step down from that...

Unrated
Aug 2025

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Director

Relationship

Guidehouse did some things well, but they struggled with some other things. The coding was not...

Unrated
Aug 2025

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Director

Operations

The biggest problem with our project with Guidehouse was that my subset of work was a very small...

Unrated
Aug 2025

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Manager

Relationship, Operations

Guidehouse pretty much does what we tell them. If we provide policies and procedures, they come back...

Unrated
Aug 2025

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Manager

Relationship

Communication is fantastic with Guidehouse. Anytime we have issues or something comes up that needs...

Unrated
Aug 2025

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Manager

Relationship, Operations

Guidehouse has been performing several functions throughout the years, but their work on benefit...

Unrated
Aug 2025

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