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Guidehouse Ambulatory RCM Services Commentary
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Subject Expert
Brittani Oliver
Engagement Partner
KLAS Engagement Partner - Brittani Oliver
 

Commentary Summary

Performance details

Comment Type Breakout

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Neutral
Negative
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User Commentary

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Director

In terms of Guidehouse retaining qualified talent, the attrition tends to be very high. I would...

Comment Tone Neutral
Pillars Relationship, Services
Evaluation Unrated

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Director

Guidehouse scores pretty well, but they don't really step up. We have talked to Guidehouse about AI...

Comment Tone Neutral
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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Director

I view offshoring our extended business office services as a highly positive thing because...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Guidehouse could improve their account management by becoming a little more flexible and having...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Guidehouse is a true partner. They are very engaging and solution driven. We are completely...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Guidehouse is really engaged. We have a true collaboration and partnership. Guidehouse is not just...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Things with Guidehouse have been very positive this year and the last few years. The firm is very...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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VP/Other Executive

We have direct access to the individual from Guidehouse who oversees the program. We are extremely...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

All in all, Guidehouse has done a very good job. Sometimes there are some timeliness issues with...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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COO

There have been some glitches with Guidehouse. The firm has been very responsive when we have had...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

Our organization was not looking for anyone to take over our revenue cycle. Guidehouse was initially...

Comment Tone Positive
Pillars Loyalty, Relationship, Services
Evaluation Unrated

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Director

Guidehouse provides behind-the-scenes leadership support at no additional cost. While we pay a...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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