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Guidehouse Ambulatory RCM Services Commentary
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Mollie Hunt
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KLAS Research Director - Mollie Hunt
 
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User Commentary

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VP/Other Executive

Relationship, Operations

Guidehouse is a true partner. They are very engaging and solution driven. We are completely...

Nov 2025
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VP/Other Executive

Relationship, Operations

Guidehouse is really engaged. We have a true collaboration and partnership. Guidehouse is not just...

Nov 2025
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Director

Operations, Value

Things with Guidehouse have been very positive this year and the last few years. The firm is very...

Oct 2025
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VP/Other Executive

Relationship

We have direct access to the individual from Guidehouse who oversees the program. We are extremely...

Oct 2025
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VP/Other Executive

Relationship, Services

All in all, Guidehouse has done a very good job. Sometimes there are some timeliness issues with...

Oct 2025
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COO

Relationship, Services

There have been some glitches with Guidehouse. The firm has been very responsive when we have had...

Oct 2025
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Director

Loyalty, Relationship, Services

Our organization was not looking for anyone to take over our revenue cycle. Guidehouse was initially...

Oct 2025
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Director

Relationship, Value

Guidehouse provides behind-the-scenes leadership support at no additional cost. While we pay a...

Oct 2025
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Director

Relationship

The partnership we had with Guidehouse at the executive level and even just a step down from that...

Aug 2025
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Director

Relationship

Guidehouse did some things well, but they struggled with some other things. The coding was not...

Aug 2025
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Director

Operations

The biggest problem with our project with Guidehouse was that my subset of work was a very small...

Aug 2025
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Manager

Relationship, Operations

Guidehouse pretty much does what we tell them. If we provide policies and procedures, they come back...

Aug 2025
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Manager

Relationship

Communication is fantastic with Guidehouse. Anytime we have issues or something comes up that needs...

Aug 2025
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(0)
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Manager

Relationship, Operations

Guidehouse has been performing several functions throughout the years, but their work on benefit...

Aug 2025
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Manager

Relationship, Services

The resource Guidehouse gave us was wonderful. I have always had a good relationship with our...

Feb 2025
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(0)
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VP/Other Executive

Relationship

Guidehouse has been a good partner to work with. This is our first experience offshoring, and it has...

Jan 2025
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VP/Other Executive

Relationship

The executive involvement from Guidehouse has greatly improved. Previously, we did not have an...

Jan 2025
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VP/Other Executive

Loyalty, Relationship, Services, Value

Guidehouse exceeds our expectations in that they have very good customer relations, they have great...

Jan 2025
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Manager

Loyalty

We are going to be shifting some work from Guidehouse to another company.

Dec 2024
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Manager

Relationship, Services

Guidehouse is performing very well, and they are incredibly timely. The volume of late or missed...

Dec 2024
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VP/Other Executive

Relationship

Guidehouse has great people, but the turnover in executive leadership has not been easy. I don't...

Dec 2024
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VP/Other Executive

Loyalty, Relationship

Guidehouse transitioned me to a new account manager, and I called the person over and over, but it...

Dec 2024
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VP/Other Executive

Loyalty, Relationship

Guidehouse’s services started going downhill a few years ago. Guidehouse had done a good job, and...

Dec 2024
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VP/Other Executive

Loyalty, Value

Some parts of our organization started using another firm, and they started to find money that...

Dec 2024
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