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Guidehouse (formerly Navigant) Healthcare Management Consulting
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Subject Expert
Warren Whitford
VP, Services & Value-based Care
KLAS VP, Services & Value-based Care - Warren Whitford
 
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User Commentary

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CEO/President

Guidehouse is easy to work with, somewhat flexible, and an excellent advocate. Strategically, they...

Nov 2021
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VP/Other Executive

We chose Guidehouse because of the breadth of their expertise and industry experience. They had done...

Oct 2021
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VP/Other Executive

Guidehouse takes a very practical view of the future. When we are doing strategic planning with the...

Oct 2021
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VP/Other Executive

Guidehouse has a lot of expertise in helping health systems. The typical outcome of working with the...

Oct 2021
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VP/Other Executive

Guidehouse is great about having a core team for project leadership and management that is guiding...

Oct 2021
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VP/Other Executive

Guidehouse does a really good job of listening to our problem and creating a program that will help...

May 2021
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VP/Other Executive

Guidehouse does a very thorough job of making sure that everyone at all levels of the organization...

May 2021
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VP/Other Executive

I would tell a peer that their organization drives a lot of what they are willing or not willing to...

May 2021
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VP/Other Executive

The main benefit that we have seen from Guidehouse is advisory information that helps us quantify...

May 2021
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VP/Other Executive

Most of the Guidehouse staff members have been very good, but consultants could always do things a...

May 2021
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VP/Other Executive

I have found that there are few groups that do the work as well as Guidehouse does. That is mainly...

May 2021
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VP/Other Executive

We had had some good experiences working with Guidehouse previously, and that was essentially what...

Apr 2021
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VP/Other Executive

I don't think that Guidehouse nickel-and-dimes us. I do think that they get a little bit aggressive...

Apr 2021
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VP/Other Executive

In terms of expertise, some of the non-full-time Guidehouse employees had some deficiencies in their...

Apr 2021
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VP/Other Executive

Guidehouse's executive involvement was exceptional during the early phases of our engagement. The...

Apr 2021
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VP/Other Executive

The consultants that the firm provided were significantly above average. The consultants executed...

Apr 2021
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VP/Other Executive

The firm was able to quickly process a lot of data and provide feedback and industry insights that...

Mar 2021
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VP/Other Executive

For our project, we asked the firm to create specific data. There was a one-off price. In the past,...

Mar 2021
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VP/Other Executive

We had an executive from the firm on most calls. We had great visibility with that person. We have...

Mar 2021
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VP/Other Executive

The firm did really well with driving tangible outcomes. They gave us good national data. They are...

Mar 2021
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CEO/President

There is definitely some upselling, but that is the case with most consulting firms. We have come to...

Jan 2021
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CEO/President

Guidehouse had done a lot of work in other areas and came highly recommended. As we interviewed...

Jan 2021
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CEO/President

The team we are using from Guidehouse has real, in-the-trenches experience in the areas where we...

Jan 2021
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CEO/President

We found Guidehouse to be very helpful in the cost-of-care area. They are moving toward more...

Jan 2021
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VP/Other Executive

Guidehouse did a good job of getting to know us as a client. They had a lot of knowledge and did a...

Jan 2021
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CEO/President

Guidehouse avoids charging; that has been my experience with them. The consultants were expensive,...

Dec 2020
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CEO/President

The lead person was present at every meeting and was integral to the entire process. We had a...

Dec 2020
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CEO/President

At the very beginning, I had an idea of how I was going to proceed. But the person from Guidehouse...

Dec 2020
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CEO/President

There were a handful of other organizations that we looked at and considered. All the firms had...

Dec 2020
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CEO/President

Historically, the meetings would be in person, but when COVID-19 hit, we had to go virtual for a...

Dec 2020
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CEO/President

Guidehouse actually exceeded our expectations. They were very instrumental in the process. We ended...

Dec 2020
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(0)
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CEO/President

The vendor has helped us reduce our expenses, and they have improved our revenue cycle through their...

Dec 2020
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CEO/President

I would tell others that I highly recommend the vendor, but I would also tell others to push the...

Dec 2020
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CEO/President

The vendor is up to date and aware of what is happening on a nationwide scale but not a local scale....

Dec 2020
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CEO/President

We have been very pleased with the vendor, and they have served us well. The first year of our...

Dec 2020
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