Guidehouse Healthcare Management Consulting Commentary
Filtered view: All
Subject Expert
Warren Whitford
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Relationship
I wish I had brought Guidehouse on earlier. Every person I have talked to has taken ownership in...
Login or Create an Account to see details.
Relationship
One of our partners from Guidehouse is always at the meetings. I talk to them regularly. They are...
Login or Create an Account to see details.
Services, Value
Guidehouse is always available and looking for ways to improve what is happening in the contract. A...
Login or Create an Account to see details.
Relationship
One outcome we have seen from working with Guidehouse is improved infrastructure at or near our...
Login or Create an Account to see details.
Value
Guidehouse is really good at not charging for every little thing. They actually undercharge us, and...
Login or Create an Account to see details.
Relationship
Guidehouse is experienced and fantastic. Guidehouse didn’t just send us lower-level consultants;...
Login or Create an Account to see details.
Relationship, Relationship
Using Guidehouse's service improves our managed care strategies and improves organic growth. The...
Login or Create an Account to see details.
Relationship, Relationship
Guidehouse has been a good partner for us. They are responsive, supportive, and available, and the...
Login or Create an Account to see details.
Relationship, Relationship
Sometimes we have to guard against project scope creep. There has been a bit of wandering around...
Login or Create an Account to see details.
Relationship, Relationship
Guidehouse went above and beyond to create a database to really help us visualize some of the...
Login or Create an Account to see details.
Relationship, Relationship
Guidehouse’s key strengths are their communication and their flexibility. They were immediately...
Login or Create an Account to see details.
Services, Value
An area of opportunity for Guidehouse is a post-project follow-up. There were some projections...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
Because we have known Guidehouse for a while and have done a few different things with them, they...
Login or Create an Account to see details.
Loyalty, Relationship, Relationship
Guidehouse has been great. They really try to personalize things for us, and we get to know the...
Login or Create an Account to see details.
Value, Value
Guidehouse does avoid charging for every little thing. I have been with other consulting firms where...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
Guidehouse has been helpful to us. We don't have this expertise in-house, so we have 1000% received...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
Behind the scenes, Guidehouse had a lot of folks involved. They had a specific leader for each...
Login or Create an Account to see details.
Relationship, Relationship, Value, Value
We are winding down the firm’s involvement because it is expensive, but the return on investment is...
Login or Create an Account to see details.
Value, Value
We were in such a state that I don't know whether we scrutinized every invoice from the firm. They...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
We had several people from the firm that we could reach out to. We knew who to reach out to and had...
Login or Create an Account to see details.
Operations, Operations
The Guidehouse consultants were incredibly efficient. We got a large amount of work done in a short...
Login or Create an Account to see details.
Value, Value
If I were recommending Guidehouse to somebody, the only caveat is that customers really pay for what...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
We were trying to put a clinically integrated network together on a very aggressive timetable, and...
Login or Create an Account to see details.
Operations, Operations, Services, Services, Value, Value, Value
Guidehouse was awesome. We didn't get charged for every little thing with Guidehouse. We only paid...
Login or Create an Account to see details.
Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship, Services, Services, Services
I would tell others looking at Guidehouse that they are excellent with data and analysis. But we...
Login or Create an Account to see details.
Loyalty, Loyalty, Operations, Operations
The firm's strategy just didn't seem very quick. We had several workstreams in areas like pharmacy,...
Login or Create an Account to see details.
Relationship, Services
One key strength of Guidehouse is the quality of their team. That was outstanding at every level....
Login or Create an Account to see details.
Value, Value
I don't feel like the firm's consultants had to travel as much as they did. I don't think they were...
Login or Create an Account to see details.
Value, Value
I always have a problem with consulting fees. We were able to negotiate the original fee down, so...
Login or Create an Account to see details.
Relationship, Relationship
Guidehouse’s strength of partnership is probably as good as it gets. They definitely gave us what we...
Login or Create an Account to see details.
Relationship, Relationship
Guidehouse is at the top of the class. They are one of the heavyweights in the industry, and they...
Login or Create an Account to see details.
Relationship, Relationship
How well Guidehouse executes things is different for different subjects. The firm was here when we...
Login or Create an Account to see details.
Relationship, Relationship
I recommend that someone looking into Guidehouse be clear about exactly what the deliverables are...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
Some of the information presented by the firm was inaccurate and required adjustments that were...
Login or Create an Account to see details.
Relationship, Relationship
Guidehouse listens really well, and they don't tell us what they think we want to hear; they tell us...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Operations, Operations, Operations
One benefit of going with Guidehouse was that we had an outside expert to help guide us through a...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Value, Value, Value
If I were recommending Guidehouse to a peer, I would say that they are a firm with national and...
Login or Create an Account to see details.
Relationship, Relationship, Operations
Guidehouse exceeded my expectations by putting together professional materials and making those...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
Guidehouse took a good approach to planning. I had separate meetings and check-ins along the way to...
Login or Create an Account to see details.
Relationship, Relationship
There was a point in the process where I had to give some feedback and I was able to escalate it to...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Services, Services, Services, Value, Value, Value
We didn’t find a lot of opportunity or low-hanging fruit with Guidehouse. There was a little, but it...
Login or Create an Account to see details.
Operations
The firm’s greatest strength is their expertise in CIN development. They are also professional and...
Login or Create an Account to see details.
Relationship, Relationship, Services, Services
Guidehouse brings a data-driven approach. They are sensitive to understanding our specific...
Login or Create an Account to see details.
Loyalty, Loyalty
We haven’t achieved outcomes with Guidehouse yet. The benefit so far is that they have guided us to...
Login or Create an Account to see details.
Loyalty, Loyalty
The most obvious outcome we wanted from Guidehouse was a detailed plan that had enough tangible...
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship
During the interview process, we were looking for a true partnership to get us to where we needed to...
Login or Create an Account to see details.
Loyalty, Loyalty
Our executives drove the selection process. We narrowed the search to three firms, but we went with...
Login or Create an Account to see details.
Services
Guidehouse fell short a bit on the strategy side. I want to respect the people I work with, but I...
Login or Create an Account to see details.
Value
One of the things Guidehouse did early on was estimate. They said they were going to be expensive...
Login or Create an Account to see details.
Relationship, Relationship
Guidehouse was our partner, and they genuinely wanted to help us succeed. They were very...
Login or Create an Account to see details.
Relationship, Relationship
We were very happy with our engagement with Guidehouse. We had a senior consultant with us as well...
Login or Create an Account to see details.
Relationship, Operations
Guidehouse was really well organized and communicated effectively. Their tasks were pretty well...
Login or Create an Account to see details.
Operations, Value
I felt like a lot of the recommendations were really generalized and not specific to our workflows...
Login or Create an Account to see details.
Operations, Operations
What Guidehouse did well was help us identify the specific problems we needed to address. They...
Login or Create an Account to see details.
Operations, Operations
One thing that was a problem was the volume of material being emailed to us by Guidehouse. It was...
Login or Create an Account to see details.
Value
We have engaged the specific tactic that we were working on with Guidehouse, and it has been quite...
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship
Guidehouse helped us from beginning to end in going through the vendor selection process and...
Login or Create an Account to see details.
Relationship, Value
We were able to talk to other organizations who had worked with Guidehouse recently, and what they...
Login or Create an Account to see details.
Loyalty, Loyalty, Operations, Operations
We considered a number of firms for our project, and we felt like Guidehouse had the best handle on...
Login or Create an Account to see details.
Loyalty, Loyalty, Relationship, Relationship, Operations, Operations
For our project, we did not consider another firm. Knowing Guidehouse’s organization and the people...
Login or Create an Account to see details.
Operations, Operations
Our project went excellently. Guidehouse exceeded our expectations with their strategic perspective,...
Login or Create an Account to see details.
Relationship, Relationship
A lot of the work Guidehouse did for us was tied under the umbrella of value-based care work. The...
Login or Create an Account to see details.
Value, Value
Guidehouse does avoid charging for every little thing, but they very often try to upsell. We think...
Login or Create an Account to see details.
Relationship, Relationship
What went well with Guidehouse was their ability to quickly establish a governance and...
Login or Create an Account to see details.
Loyalty, Loyalty
The one thing that didn't go well with Guidehouse was their style concerning provider engagement....
Login or Create an Account to see details.
Operations, Operations
The consultants we worked with from Guidehouse were from all over the country, so there were...
Login or Create an Account to see details.
Relationship, Relationship
The staff from Guidehouse was exceptional. Throughout the process, Guidehouse frequently checked in...
Login or Create an Account to see details.
Operations, Operations
The only thing that didn’t go quite as expected with Guidehouse was that they underestimated the...
Login or Create an Account to see details.
Relationship
Guidehouse is not just a consulting firm out there to sell a bunch of services. They bring deep...
Login or Create an Account to see details.
Relationship, Relationship
Guidehouse did a really good job of ramping up our organization and our markets. They hadn't really...
Login or Create an Account to see details.
Value, Value
We engaged Guidehouse in projects to capture cost savings in various areas where we thought we had...
Login or Create an Account to see details.
Relationship, Relationship, Services
Guidehouse sort of met our expectations. They were able to identify low-hanging fruit and execute a...
Login or Create an Account to see details.
Relationship, Relationship
There was a fair amount of executive involvement from Guidehouse. Guidehouse’s reputation outside...
Login or Create an Account to see details.
Operations, Operations
There were some areas in the revenue cycle where some of my peers felt that Guidehouse was not very...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
Guidehouse was brought in to do an evaluation and identify areas where we could reduce expenses and...
Login or Create an Account to see details.
Value, Value
The most valuable benefits we gained from Guidehouse were practice organization, optimization, and...
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
We reorganized things, but that was based on a preexisting plan. Guidehouse was very useful in...
Login or Create an Account to see details.
Operations, Operations
Guidehouse was not particularly helpful in the telehealth project or the structural reorganization project....
Login or Create an Account to see details.
Relationship, Relationship, Operations, Operations
The team from Guidehouse was very good. But there was turnover in the team that impacted a bit of...
Login or Create an Account to see details.
Relationship, Relationship
We wouldn’t ask Guidehouse to improve much, but the continuity in their teams and project leadership...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Value, Value, Value
Guidehouse has helped us improve our efficiency and performance. The firm has always gone above and...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Operations, Operations, Operations
We had a great person last time that I asked Guidehouse to bring back, and they did. With our last...
Login or Create an Account to see details.
Operations, Operations, Operations, Value
We were very successful with the project we did with Guidehouse. We exceeded our financial goal....
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Operations
Guidehouse came to the table, and we shared what they were going to work on. They jumped right in...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Guidehouse has some very junior staff, and they have had some turnover, which has been a little...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
Guidehouse doesn't have many strategy people. They have revenue cycle people and operational people....
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Services, Services, Services
One of the things I would like Guidehouse to do is just tell me when something is not really in...
Login or Create an Account to see details.
Relationship, Relationship, Relationship, Operations, Operations, Operations
When I worked in another organization and we used a different firm to do something similar, that...
Login or Create an Account to see details.
Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
We brought Guidehouse in because we had a relationship with them from prior engagements.
Login or Create an Account to see details.
Operations, Operations, Operations
The Guidehouse engagement was really poorly done, and we got very little out of it. The firm knew...
Login or Create an Account to see details.
Relationship, Relationship, Relationship
One part of the Guidehouse engagement was more of a cooperative back-and-forth, which was positive....
Login or Create an Account to see details.
​
Preferences