Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Navigant Healthcare Management Consulting Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
CEO/President
There is definitely some upselling, but that is the case with most consulting firms. We have come to...
Login or Create an Account to see details.
CEO/President
Guidehouse had done a lot of work in other areas and came highly recommended. As we interviewed...
Login or Create an Account to see details.
CEO/President
The team we are using from Guidehouse has real, in-the-trenches experience in the areas where we...
Login or Create an Account to see details.
CEO/President
We found Guidehouse to be very helpful in the cost-of-care area. They are moving toward more...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse did a good job of getting to know us as a client. They had a lot of knowledge and did a...
Login or Create an Account to see details.
CEO/President
Guidehouse avoids charging; that has been my experience with them. The consultants were expensive,...
Login or Create an Account to see details.
CEO/President
The lead person was present at every meeting and was integral to the entire process. We had a...
Login or Create an Account to see details.
CEO/President
At the very beginning, I had an idea of how I was going to proceed. But the person from Guidehouse...
Login or Create an Account to see details.
CEO/President
There were a handful of other organizations that we looked at and considered. All the firms had...
Login or Create an Account to see details.
CEO/President
Historically, the meetings would be in person, but when COVID-19 hit, we had to go virtual for a...
Login or Create an Account to see details.
CEO/President
Guidehouse actually exceeded our expectations. They were very instrumental in the process. We ended...
Login or Create an Account to see details.
CEO/President
The vendor has helped us reduce our expenses, and they have improved our revenue cycle through their...
Login or Create an Account to see details.
CEO/President
I would tell others that I highly recommend the vendor, but I would also tell others to push the...
Login or Create an Account to see details.
CEO/President
The vendor is up to date and aware of what is happening on a nationwide scale but not a local scale....
Login or Create an Account to see details.
CEO/President
We have been very pleased with the vendor, and they have served us well. The first year of our...
Login or Create an Account to see details.
VP/Other Executive
I haven't seen Guidehouse charge for every little thing. They have been very flexible and have...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse does exceed our expectations. They have some amazing technicians and are doing incredible...
Login or Create an Account to see details.
VP/Other Executive
The strength of partnership varies by senior project leader. For the most part, we have been very...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse has significantly driven tangible outcomes for us. Coming from the area that I came from,...
Login or Create an Account to see details.
VP/Other Executive
There are a couple of things that Guidehouse could do to improve their support teams. There were...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse has been very thoughtful and has done a great job. They have really tried to pick...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse has been masterful at keeping an incredibly complex project going. They have been able to...
Login or Create an Account to see details.
VP/Other Executive
We are still waiting for the final deliverable, but there has been a massive number of deliverables....
Login or Create an Account to see details.
VP/Other Executive
There have been some draft recommendations that have gone to local leadership and been vetted...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse isn't directly involved in helping the front line solve COVID-19. We have asked them to...
Login or Create an Account to see details.
CMO
Two benefits we have achieved are probably improved quality and provider engagement. It is hard to...
Login or Create an Account to see details.
CMO
If I were at the point where I needed value-based care consulting again, I would buy services from...
Login or Create an Account to see details.
CMO
There may be some differences in the organization in terms of overall satisfaction. Some individuals...
Login or Create an Account to see details.
VP/Other Executive
The Guidehouse people’s skills and abilities are top notch. When challenges arise, they seek to...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse did a deep analysis into value-based care. They showed us the trends and initiatives that...
Login or Create an Account to see details.
VP/Other Executive
We were looking for Guidehouse to help us understand how unique the contracting market was and...
Login or Create an Account to see details.
VP/Other Executive
The Guidehouse team has been great about letting us come back and ask a few questions about the...
Login or Create an Account to see details.
VP/Other Executive
We had only one piece of information from Guidehouse that we had to dig into further. They were able...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse really understood that they weren't just there to rubber-stamp what we were doing. They...
Login or Create an Account to see details.
VP/Other Executive
We have used Guidehouse for many projects and currently are extremely happy with their ability to...
Login or Create an Account to see details.
VP/Other Executive
We brought Guidehouse in for an overall assessment so that we could gain insights about the latest...
Login or Create an Account to see details.
VP/Other Executive
Everything is on track with our Guidehouse engagement. The project is performing well, and the...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse has helped us with our risk-adjustment program. We are hoping for significant...
Login or Create an Account to see details.
VP/Other Executive
We had no interruptions during COVID-19. The project was seamless. Guidehouse's staff members have...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse has avoided nickel-and-diming us. We got a package, and Guidehouse gives us a little...
Login or Create an Account to see details.
VP/Other Executive
Guidehouse could improve how they share information across their different silos. I have a...
Login or Create an Account to see details.
CMO
If I had a complaint, it would be that it was a challenge for the vendor to get us to the frontline....
Login or Create an Account to see details.
CMO
We were clear with our Guidehouse agreement. The expectations were successfully met. Our workstreams...
Login or Create an Account to see details.
CMO
Guidehouse gave me the way to go, but they didn’t get me to as granular of a level as I wanted to...
Login or Create an Account to see details.
CMO
Guidehouse came on board with several workstreams for us, and they wrapped things up quite...
Login or Create an Account to see details.
CMO
Everything Guidehouse did was favorable. They were very helpful in helping us restructure our...
Login or Create an Account to see details.
CMO
Guidehouse had a soup-to-nuts program for us, and a lot of their help was around the merger piece....
Login or Create an Account to see details.
CMO
We are now a smarter, better health system than we were when we started working with Guidehouse. We...
Login or Create an Account to see details.
CMO
Guidehouse needs more understanding of vertical alignment. What takes place at the frontlines needs...
Login or Create an Account to see details.
CMO
The vendor’s work aligned well with our goals as a health system and the way in which we are...
Login or Create an Account to see details.
CFO
Navigant's advice, data, and product are always very relevant, creative, and positive. The vendor...
Login or Create an Account to see details.
CFO
Navigant has demonstrated their capabilities more clearly and impressively than other vendors. For...
Login or Create an Account to see details.
CFO
There is a mix of talent from junior to senior consultants, and eventually, all of us would like to...
Login or Create an Account to see details.
CEO/President
We wanted to be more efficient, reduce the length of stay, and improve our billing process. We had...
Login or Create an Account to see details.
CEO/President
I looked at other vendors, but I chose Navigant. I had worked with some of their key people in the...
Login or Create an Account to see details.
CEO/President
When we wrapped up the project, we had exceeded all of the goals we had set. From a financial...
Login or Create an Account to see details.
CEO/President
The vendor’s design work has been exceptional. The things that the vendor has helped us structurally...
Login or Create an Account to see details.
CEO/President
The vendor avoids charging for every little thing. If we need to figure something out, we just call...
Login or Create an Account to see details.
CEO/President
I would absolutely buy the vendor’s services again. We just keep going back to the vendor. I don’t...
Login or Create an Account to see details.
CEO/President
The vendor’s executives are highly involved. I get texts at least every other week from the...
Login or Create an Account to see details.
CEO/President
The vendor provides a great value, and I don’t know a lot of other firms that stack up when it comes...
Login or Create an Account to see details.
CEO/President
If I were to give the vendor advice, it would be to never lose sight of the importance of the...
Login or Create an Account to see details.
Manager
There was one senior-level individual who came to meetings but who never really added much. We paid...
Login or Create an Account to see details.
Manager
The head person of our engagement was awesome. The contact was the knowledgeable one and the one who...
Login or Create an Account to see details.
Manager
Navigant gave good recommendations, some of which we already knew of. It is hard sometimes to take...
Login or Create an Account to see details.
CFO
The vendor does a good job. We would not be as far along without them. I think Navigant would...
Login or Create an Account to see details.
CFO
I was very adamant at the beginning; we set up some guardrails. I told Navigant I did not want to be...
Login or Create an Account to see details.
CFO
I am very blunt and open with Navigant. They could identify barriers more quickly. They have a lot...
Login or Create an Account to see details.
CFO
We have turned over several leaders. There were times I felt the engagement could have gone better,...
Login or Create an Account to see details.
CFO
We were very clear that we did not want Navigant to come in if we would have to call them back in to...
Login or Create an Account to see details.
CFO
The PMO is just such a terrific thing to leave behind. We will talk about Navigant for years to come...
Login or Create an Account to see details.
CFO
I give Navigant a really hard time about their average hourly rate. They could have used some...
Login or Create an Account to see details.
CFO
The vendor’s strategy was really wrapped up in one person. That person is phenomenal and was a...
Login or Create an Account to see details.
CFO
We didn’t ask the vendor for support during the COVID-19 crisis. I have found no helpful consultants...
Login or Create an Account to see details.
CFO
Navigant could improve their self-awareness of who is a good fit and who is not a good fit in an...
Login or Create an Account to see details.
CEO/President
The Navigant engagement was incredibly successful. We achieved the cost savings that we were looking...
Login or Create an Account to see details.
CEO/President
Navigant delivered what they said they were going to deliver, but a challenge is to not fall back...
Login or Create an Account to see details.
CEO/President
Navigant’s resources are taskmasters. They keep us very focused. With some other consulting firms,...
Login or Create an Account to see details.
CEO/President
Most of the schedule delays were caused by us because of something we were working on internally. I...
Login or Create an Account to see details.
CEO/President
Navigant met our expectations. They said that they could get X amount out, and they got X amount...
Login or Create an Account to see details.
CNO
A recommendation that I would give to Navigant’s CEO is that the vendor should put their people on a...
Login or Create an Account to see details.
CNO
I asked the vendor to create an annual summary for us, and they did that. It was really well done;...
Login or Create an Account to see details.
CNO
We had a project management group that we met with frequently. The group consisted of a few people...
Login or Create an Account to see details.
CNO
Navigant helped us with more than just our financials. They focused on performance, safety quality,...
Login or Create an Account to see details.
CNO
Navigant was a true partner. They were collaborative both on-site and remotely. Nothing that they...
Login or Create an Account to see details.
CNO
The vendor avoided charging us for every little thing, and they exceeded our expectations. We met...
Login or Create an Account to see details.
CNO
A few of the vendor’s people didn’t have the right expertise, and we replaced those people. Overall,...
Login or Create an Account to see details.
CNO
The execution of things could have been improved. There were times when the vendor wanted to move...
Login or Create an Account to see details.
CFO
We had the understanding that we had some significant issues that we needed to address and actually...
Login or Create an Account to see details.
CFO
Some of Navigant’s resources were really good, but some were kind of weak. Navigant had the standard...
Login or Create an Account to see details.
VP/Other Executive
Navigant has had a few webinars during this COVID-19 crisis, but they aren’t offering the same scale...
Login or Create an Account to see details.
VP/Other Executive
Navigant is doing an excellent job of meeting our needs. We were happy enough to use them on other...
Login or Create an Account to see details.
VP/Other Executive
We work with lots of consultants, and I would say that my experience with Navigant has been pretty...
Login or Create an Account to see details.
VP/Other Executive
I have been very pleased. I have asked Navigant to do things that have not explicitly been within...
Login or Create an Account to see details.
Preferences