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Navigant Healthcare Management Consulting Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
Guidehouse does a really good job of listening to our problem and creating a program that will help...
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VP/Other Executive
Guidehouse does a very thorough job of making sure that everyone at all levels of the organization...
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VP/Other Executive
I would tell a peer that their organization drives a lot of what they are willing or not willing to...
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VP/Other Executive
The main benefit that we have seen from Guidehouse is advisory information that helps us quantify...
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VP/Other Executive
Most of the Guidehouse staff members have been very good, but consultants could always do things a...
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VP/Other Executive
I have found that there are few groups that do the work as well as Guidehouse does. That is mainly...
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VP/Other Executive
We had had some good experiences working with Guidehouse previously, and that was essentially what...
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VP/Other Executive
I don't think that Guidehouse nickel-and-dimes us. I do think that they get a little bit aggressive...
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VP/Other Executive
In terms of expertise, some of the non-full-time Guidehouse employees had some deficiencies in their...
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VP/Other Executive
Guidehouse's executive involvement was exceptional during the early phases of our engagement. The...
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VP/Other Executive
The consultants that the firm provided were significantly above average. The consultants executed...
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VP/Other Executive
The firm was able to quickly process a lot of data and provide feedback and industry insights that...
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VP/Other Executive
For our project, we asked the firm to create specific data. There was a one-off price. In the past,...
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VP/Other Executive
We had an executive from the firm on most calls. We had great visibility with that person. We have...
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VP/Other Executive
The firm did really well with driving tangible outcomes. They gave us good national data. They are...
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CEO/President
There is definitely some upselling, but that is the case with most consulting firms. We have come to...
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CEO/President
Guidehouse had done a lot of work in other areas and came highly recommended. As we interviewed...
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CEO/President
The team we are using from Guidehouse has real, in-the-trenches experience in the areas where we...
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CEO/President
We found Guidehouse to be very helpful in the cost-of-care area. They are moving toward more...
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VP/Other Executive
Guidehouse did a good job of getting to know us as a client. They had a lot of knowledge and did a...
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CEO/President
Guidehouse avoids charging; that has been my experience with them. The consultants were expensive,...
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CEO/President
The lead person was present at every meeting and was integral to the entire process. We had a...
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CEO/President
At the very beginning, I had an idea of how I was going to proceed. But the person from Guidehouse...
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CEO/President
There were a handful of other organizations that we looked at and considered. All the firms had...
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CEO/President
Historically, the meetings would be in person, but when COVID-19 hit, we had to go virtual for a...
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CEO/President
Guidehouse actually exceeded our expectations. They were very instrumental in the process. We ended...
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CEO/President
The vendor has helped us reduce our expenses, and they have improved our revenue cycle through their...
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CEO/President
I would tell others that I highly recommend the vendor, but I would also tell others to push the...
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CEO/President
The vendor is up to date and aware of what is happening on a nationwide scale but not a local scale....
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CEO/President
We have been very pleased with the vendor, and they have served us well. The first year of our...
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VP/Other Executive
I haven't seen Guidehouse charge for every little thing. They have been very flexible and have...
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VP/Other Executive
Guidehouse does exceed our expectations. They have some amazing technicians and are doing incredible...
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VP/Other Executive
The strength of partnership varies by senior project leader. For the most part, we have been very...
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VP/Other Executive
Guidehouse has significantly driven tangible outcomes for us. Coming from the area that I came from,...
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VP/Other Executive
There are a couple of things that Guidehouse could do to improve their support teams. There were...
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VP/Other Executive
Guidehouse has been very thoughtful and has done a great job. They have really tried to pick...
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VP/Other Executive
Guidehouse has been masterful at keeping an incredibly complex project going. They have been able to...
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VP/Other Executive
We are still waiting for the final deliverable, but there has been a massive number of deliverables....
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VP/Other Executive
There have been some draft recommendations that have gone to local leadership and been vetted...
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VP/Other Executive
Guidehouse isn't directly involved in helping the front line solve COVID-19. We have asked them to...
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CMO
Two benefits we have achieved are probably improved quality and provider engagement. It is hard to...
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CMO
If I were at the point where I needed value-based care consulting again, I would buy services from...
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CMO
There may be some differences in the organization in terms of overall satisfaction. Some individuals...
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VP/Other Executive
The Guidehouse people’s skills and abilities are top notch. When challenges arise, they seek to...
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VP/Other Executive
Guidehouse did a deep analysis into value-based care. They showed us the trends and initiatives that...
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VP/Other Executive
We were looking for Guidehouse to help us understand how unique the contracting market was and...
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VP/Other Executive
The Guidehouse team has been great about letting us come back and ask a few questions about the...
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VP/Other Executive
We had only one piece of information from Guidehouse that we had to dig into further. They were able...
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VP/Other Executive
Guidehouse really understood that they weren't just there to rubber-stamp what we were doing. They...
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VP/Other Executive
We have used Guidehouse for many projects and currently are extremely happy with their ability to...
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VP/Other Executive
We brought Guidehouse in for an overall assessment so that we could gain insights about the latest...
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VP/Other Executive
Everything is on track with our Guidehouse engagement. The project is performing well, and the...
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VP/Other Executive
Guidehouse has helped us with our risk-adjustment program. We are hoping for significant...
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VP/Other Executive
We had no interruptions during COVID-19. The project was seamless. Guidehouse's staff members have...
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VP/Other Executive
Guidehouse has avoided nickel-and-diming us. We got a package, and Guidehouse gives us a little...
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VP/Other Executive
Guidehouse could improve how they share information across their different silos. I have a...
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CMO
If I had a complaint, it would be that it was a challenge for the vendor to get us to the frontline....
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CMO
We were clear with our Guidehouse agreement. The expectations were successfully met. Our workstreams...
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CMO
Guidehouse gave me the way to go, but they didn’t get me to as granular of a level as I wanted to...
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CMO
Guidehouse came on board with several workstreams for us, and they wrapped things up quite...
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CMO
Everything Guidehouse did was favorable. They were very helpful in helping us restructure our...
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CMO
Guidehouse had a soup-to-nuts program for us, and a lot of their help was around the merger piece....
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CMO
We are now a smarter, better health system than we were when we started working with Guidehouse. We...
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CMO
Guidehouse needs more understanding of vertical alignment. What takes place at the frontlines needs...
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CMO
The vendor’s work aligned well with our goals as a health system and the way in which we are...
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CFO
Navigant's advice, data, and product are always very relevant, creative, and positive. The vendor...
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CFO
Navigant has demonstrated their capabilities more clearly and impressively than other vendors. For...
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CFO
There is a mix of talent from junior to senior consultants, and eventually, all of us would like to...
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CEO/President
We wanted to be more efficient, reduce the length of stay, and improve our billing process. We had...
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CEO/President
I looked at other vendors, but I chose Navigant. I had worked with some of their key people in the...
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CEO/President
When we wrapped up the project, we had exceeded all of the goals we had set. From a financial...
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CEO/President
The vendor’s design work has been exceptional. The things that the vendor has helped us structurally...
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CEO/President
The vendor avoids charging for every little thing. If we need to figure something out, we just call...
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CEO/President
I would absolutely buy the vendor’s services again. We just keep going back to the vendor. I don’t...
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CEO/President
The vendor’s executives are highly involved. I get texts at least every other week from the...
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CEO/President
The vendor provides a great value, and I don’t know a lot of other firms that stack up when it comes...
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CEO/President
If I were to give the vendor advice, it would be to never lose sight of the importance of the...
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Manager
There was one senior-level individual who came to meetings but who never really added much. We paid...
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Manager
The head person of our engagement was awesome. The contact was the knowledgeable one and the one who...
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Manager
Navigant gave good recommendations, some of which we already knew of. It is hard sometimes to take...
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CFO
The vendor does a good job. We would not be as far along without them. I think Navigant would...
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CFO
I was very adamant at the beginning; we set up some guardrails. I told Navigant I did not want to be...
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CFO
I am very blunt and open with Navigant. They could identify barriers more quickly. They have a lot...
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CFO
We have turned over several leaders. There were times I felt the engagement could have gone better,...
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CFO
We were very clear that we did not want Navigant to come in if we would have to call them back in to...
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CFO
The PMO is just such a terrific thing to leave behind. We will talk about Navigant for years to come...
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CFO
I give Navigant a really hard time about their average hourly rate. They could have used some...
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CFO
The vendor’s strategy was really wrapped up in one person. That person is phenomenal and was a...
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CFO
We didn’t ask the vendor for support during the COVID-19 crisis. I have found no helpful consultants...
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CFO
Navigant could improve their self-awareness of who is a good fit and who is not a good fit in an...
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CEO/President
The Navigant engagement was incredibly successful. We achieved the cost savings that we were looking...
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CEO/President
Navigant delivered what they said they were going to deliver, but a challenge is to not fall back...
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CEO/President
Navigant’s resources are taskmasters. They keep us very focused. With some other consulting firms,...
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CEO/President
Most of the schedule delays were caused by us because of something we were working on internally. I...
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CEO/President
Navigant met our expectations. They said that they could get X amount out, and they got X amount...
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CNO
A recommendation that I would give to Navigant’s CEO is that the vendor should put their people on a...
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CNO
I asked the vendor to create an annual summary for us, and they did that. It was really well done;...
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CNO
We had a project management group that we met with frequently. The group consisted of a few people...
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CNO
Navigant helped us with more than just our financials. They focused on performance, safety quality,...
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CNO
Navigant was a true partner. They were collaborative both on-site and remotely. Nothing that they...
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CNO
The vendor avoided charging us for every little thing, and they exceeded our expectations. We met...
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CNO
A few of the vendor’s people didn’t have the right expertise, and we replaced those people. Overall,...
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CNO
The execution of things could have been improved. There were times when the vendor wanted to move...
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