Navigant IT Advisory Services Comments

 

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User Commentary

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CEO/President

Tools and Methodology

We were working to transition our EHR, and we were looking at a couple of different models on how we...

Nov 2020
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CEO/President

Tools and Methodology

The project is high complexity. The vendor wouldn't be here if the complexity were low. We work with...

Nov 2020
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CEO/President

Project Results

We have seen some relative outcomes, but the project has really been about having an understanding...

Nov 2020
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CEO/President

People and Knowledge

The vendor is exceptional with their strategic ability. Their bench strength is so strong. If I have...

Nov 2020
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Director

Tools and Methodology

Even though the system is a coding system, it is still largely a clinical system. In my...

Nov 2020
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Director

Relationship

My local client services manager from Navigant takes care of everything that I need. I don't get the...

Nov 2020
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VP/Other Executive

ROI and Cost

We brought in Navigant to identify where we could increase revenue and reduce expenses. We have been...

Oct 2020
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VP/Other Executive

People and Knowledge

I have worked with a core group from Navigant since day one. Throughout the whole engagement, there...

Oct 2020
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

I don't think we did an RFP to look at other firms. One of our executives had used Navigant before...

Oct 2020
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VP/Other Executive

People and Knowledge

Navigant has a strategic focus and a ton of folks that they can bring to the table. I am not...

Oct 2020
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VP/Other Executive

Project Results

Navigant isn't necessarily the one who executes everything. From a project management standpoint,...

Oct 2020
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VP/Other Executive

Tools and Methodology

Navigant worked with our enterprise analytics and IS teams to do the dashboarding and reporting. The...

Oct 2020
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VP/Other Executive

People and Knowledge

Navigant is very knowledgeable, and they bring a lot to the table at the executive level. They...

Oct 2020
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VP/Other Executive

Relationship

The team members from Navigant have been great to work with. Whenever I have reached out with a text...

Oct 2020
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VP/Other Executive

Relationship

Navigant does a good job of following up and being persistent with requests and looking up...

Oct 2020
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VP/Other Executive

Project Results

My expectations for vendors are very high. The value of Navigant's services is extremely strong. The...

Oct 2020
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VP/Other Executive

ROI and Cost

I would definitely recommend Navigant to a peer. I am confident that Navigant could make any...

Oct 2020
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VP/Other Executive

Relationship

Navigant made us comfortable from day one. They showed that we were in a partnership, and that made...

Oct 2020
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CFO

Project Results

The outcomes that we received as a result of working with Navigant were increased revenues, reduced...

Jun 2020
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CFO

Tools and Methodology

We thought Navigant would work more on the details of the implementation plan than they did. We had...

Jun 2020
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CFO

Other Observations

Navigant assumed that there were a lot of things that we weren't doing at all, and we were doing...

Jun 2020
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CFO

ROI and Cost

Navigant didn't charge us for every little thing. We paid for a monthly portion of fees that covered...

Jun 2020
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CFO

People and Knowledge

Navigant's project executive was very good. We worked with the same person in multiple phases, and...

Jun 2020
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CFO

Tools and Methodology

If I were talking to Navigant's executives, I would highlight their estimations and do a little more...

Jun 2020
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Director

People and Knowledge

Navigant made recommendations based on how we used our EMR for different things, how we were...

Apr 2020
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Director

Relationship

There are multiple levels of staff within Navigant. If I were just rating Navigant's managers and...

Apr 2020
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Director

Other Observations

Navigant is going through a ton of change with the merger, but I think that Navigant's integrity is...

Apr 2020
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Director

Tools and Methodology

It would have been helpful if Navigant had come back and done a quick scope check to make sure that...

Apr 2020
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Director

People and Knowledge

Navigant’s staff members were professional, knowledgeable, and organized. The work they did was very...

Mar 2020
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Director

People and Knowledge

Navigant hit the ground running and really got us up to speed very quickly. The vendor has probably...

Mar 2020
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VP/Other Executive

Project Results

What went well with Navigant was that they were very organized. They provided valuable status...

Mar 2020
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VP/Other Executive

Relationship

What didn't go well with Navigant was that they frustrated some team members. When the resources...

Mar 2020
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VP/Other Executive

Relationship

Navigant's executives aren't involved in the day-to-day work, but they poke their head in every...

Mar 2020
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VP/Other Executive

Tools and Methodology

I have been so pleased with the work Navigant has done. We have been meeting goals like crazy. We...

Jan 2020
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VP/Other Executive

Tools and Methodology

We will consider Navigant for upcoming projects. Navigant has done so much work for us, so they are...

Jan 2020
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VP/Other Executive

People and Knowledge

The people I worked with from Navigant were all very knowledgeable about our system vendor. We have...

Jan 2020
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VP/Other Executive

Relationship

With the first project we did with Navigant, they consistently exceeded my expectations, and that is...

Jan 2020
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VP/Other Executive

Project Results

Navigant assisted us in ensuring that we were able to maximize our system in a couple of areas. By...

Dec 2019
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VP/Other Executive

Relationship

We had engaged with Navigant in the past for revenue cycle engagements. Given the success that we...

Dec 2019
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VP/Other Executive

People and Knowledge

Part of the value that Navigant brought was their familiarity with the revenue cycle work that we...

Dec 2019
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VP/Other Executive

Tools and Methodology

I can’t think of anything that I would say Navigant needs to continue to improve upon. They made...

Dec 2019
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