Affinity Decision Support
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Subject Expert
Niel Oscarson
Customer Insights Director
Commentary Summary
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User Commentary
Our experience with the product has been fine. We can get the data we want. The vendor’s...
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Harris Healthcare has very much improved their customer service. A few years ago, when the company...
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Some of our people have difficulty using the product. New users have trouble knowing what the fields...
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It would be nice if Harris Healthcare were more proactive in letting us know whether there are...
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Affinity Decision Support is in our medium-term plans at this point. We merged with another health...
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Harris Healthcare is willing to help us with technical issues. They are open to making changes or...
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Harris Healthcare is meeting our needs adequately. We are using the system in its simplest form. I...
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For our purposes, the system is working fine. What we do is take our GL and patient data and ship it...
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We are not looking for innovation from Harris Healthcare. We went for an inexpensive solution. The...
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I am hard on Harris Healthcare. I demand a lot and don’t ever take their first offer. We actually...
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Harris Healthcare listens to us. They try to bend the system and make things work for us. The system...
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We have used Affinity Decision Support to build all the business cases as well as our trauma...
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The scheduler in Affinity Decision Support is a bit clunky. We are a multifaceted system, and Harris...
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Affinity Decision Support is robust. It is my world, and I can push it and mold it as needed. I...
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Our upgrades for Affinity Decision Support have gone pretty smoothly. I would like to have more...
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Affinity Decision Support isn't perfect, but I don't think that any other company has a package that...
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Harris Healthcare doesn't really focus on training people, even when they are doing implementations....
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