Affinity Decision Support
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Niel Oscarson
Customer Insights Director
KLAS Customer Insights Director - Niel Oscarson
 
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Analyst/Coordinator

Our experience with the product has been fine. We can get the data we want. The vendor’s...

Mar 2022
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Analyst/Coordinator

Harris Healthcare has very much improved their customer service. A few years ago, when the company...

Mar 2022
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Analyst/Coordinator

Some of our people have difficulty using the product. New users have trouble knowing what the fields...

Mar 2022
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Analyst/Coordinator

It would be nice if Harris Healthcare were more proactive in letting us know whether there are...

Mar 2022
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Analyst/Coordinator

Affinity Decision Support is in our medium-term plans at this point. We merged with another health...

Feb 2022
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Analyst/Coordinator

Harris Healthcare is willing to help us with technical issues. They are open to making changes or...

Feb 2022
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Manager

Harris Healthcare is meeting our needs adequately. We are using the system in its simplest form. I...

Jan 2022
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Manager

For our purposes, the system is working fine. What we do is take our GL and patient data and ship it...

Jan 2022
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Manager

We are not looking for innovation from Harris Healthcare. We went for an inexpensive solution. The...

Jan 2022
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Manager

I am hard on Harris Healthcare. I demand a lot and don’t ever take their first offer. We actually...

Jan 2022
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Manager

Harris Healthcare listens to us. They try to bend the system and make things work for us. The system...

Jan 2022
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Manager

We have used Affinity Decision Support to build all the business cases as well as our trauma...

Jan 2022
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Manager

The scheduler in Affinity Decision Support is a bit clunky. We are a multifaceted system, and Harris...

Jan 2022
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Manager

Affinity Decision Support is robust. It is my world, and I can push it and mold it as needed. I...

Jan 2022
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Analyst/Coordinator

Our upgrades for Affinity Decision Support have gone pretty smoothly. I would like to have more...

Sep 2021
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Analyst/Coordinator

Affinity Decision Support isn't perfect, but I don't think that any other company has a package that...

Sep 2021
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Analyst/Coordinator

Harris Healthcare doesn't really focus on training people, even when they are doing implementations....

Sep 2021
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