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ADS Costing Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Director

Product, Value

I would like it if ADS Costing could be more seamless. It requires a lot of clicking into and...

Apr 2025
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Director

Relationship, Product

With ADS Costing, there could be a little more speed in the processes. I would like the vendor to be...

Apr 2025
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Director

Relationship

We have had times when ADS Costing has gone down and the vendor hasn't told us. I would prefer more...

Apr 2025
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Director

Operations

We updated our cost methodology for a subset of our charges. Our implementation was a little delayed...

Apr 2025
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Director

Relationship

I appreciate Harris Affinity's customer service department and how responsive and supportive the...

Apr 2025
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Director

Operations

Harris Affinity could offer more in the way of training for new hires or classes on best practices....

Apr 2025
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Director

Product, Value

ADS Costing is a pretty stable and reliable platform, so when they do upgrades and things like that,...

Apr 2025
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Manager

Product

Harris Affinity needs to find a way to do physician contracting costs and allocate those down by...

Apr 2025
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Manager

Value

Harris Affinity offers a good product at an affordable price compared to their competitors. I like...

Apr 2025
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Manager

Loyalty

The ADS Costing product is not integrated at all with our systems, so we are waiting for our EHR...

Apr 2025
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Manager

Operations

Harris Affinity needs to offer training. They don't really do anything ongoing once we are live with...

Apr 2025
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Director

Loyalty

We are not replacing ADS Costing. We might change the platform that it is on, but we are still going...

Apr 2025
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Director

Relationship

When I first started using ADS Costing, Harris Affinity’s customer service was not as good as I...

Apr 2025
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Director

Culture, Value

We have a contract with Harris Affinity. They don't charge us for anything unless we ask them for...

Apr 2025
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Director

Culture, Loyalty, Value

ADS Costing works as promoted. Otherwise, we wouldn’t stay with Harris Affinity. There are some...

Apr 2025
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Director

Culture, Relationship

I have never talked to an executive at Harris Affinity. I have never talked with anyone other than...

Apr 2025
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Director

Relationship, Operations

ADS Costing does what it is supposed to. I don't know what other enhancements might be out there. We...

Apr 2025
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Manager

Product

ADS Costing is fairly easy to use once we get familiar with it. It is laid out pretty well. It is...

Apr 2025
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Manager

Operations, Product

The reporting in ADS Costing could be improved. The web analytics piece is difficult, but ADS...

Apr 2025
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Manager

Relationship

So far, Harris Affinity has kept their promises. I don't really deal with the executives much, but...

Apr 2025
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Manager

Loyalty

We are doing a system integration, so we will be moving away from ADS Costing. It seems there are...

Mar 2025
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Manager

Value

ADS Costing has been kind of stagnant for a while. It just seems to take us a long time to update...

Mar 2025
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Manager

Product

ADS Costing is pretty user friendly, It does have a pretty good standard reporting section, and we...

Mar 2025
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Director

Culture

One of the major strengths of ADS Costing is that, unlike other vendors, Harris Affinity has a known...

Jan 2025
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Director

Product

Some of the functionality with how we load the data into ADS Costing gives us huge flexibility to...

Jan 2025
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Director

Culture, Relationship

If I submit a support issue, and it takes more than a day to be dealt with, I can usually pick up...

Oct 2024
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Director

Loyalty, Relationship

Harris Affinity has lost their consulting base, so it really isn't there any longer. Harris Affinity...

Oct 2024
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Director

Product

One of ADS Costing’s biggest strengths is its longevity. It is an old architecture, but it is a...

Oct 2024
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Director

Culture, Product

Harris Affinity needs to expand into more revenue cycle functionality, like claims data. A patient...

Oct 2024
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Analyst/Coordinator

Loyalty, Value

We are in the process of looking at other solutions to meet our current organizational needs. One of...

Sep 2024
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Analyst/Coordinator

Relationship, Product

I definitely think the product currently meets our needs, but it is not a market leader. The vendor...

Sep 2024
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