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Health Catalyst Analytics Platform Commentary
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Benjamin Cassity
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KLAS Research Director - Benjamin Cassity
 
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VP/Other Executive

Product

There is an organizational interest in AI. We have another vendor partner whose sole focus is AI....

Jan 2026
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VP/Other Executive

Product

Health Catalyst has a lot of off-the-shelf products that we don't use. Everything that they have...

Jan 2026
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VP/Other Executive

Relationship

It is easy to work with the current folks. The vendor changed the team, and it made a difference....

Jan 2026
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VP/Other Executive

Loyalty, Value

We need to see that the system has a measurable return on investment. Whether we keep it in the...

Jan 2026
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CIO

Loyalty

When we went through our evaluation, we looked at several vendors, and we almost unanimously liked...

Dec 2025
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CIO

Relationship

Health Catalyst's support is great. Health Catalyst is very responsive. They are one of my favorite...

Dec 2025
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CIO

Culture, Operations

In the beginning, we had a particular need, and Health Catalyst told us they could do that. However,...

Dec 2025
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CIO

Operations, Product

The way the system is structured isn't necessarily intuitive. The challenge is figuring out how to...

Dec 2025
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CIO

Relationship

Health Catalyst has been very helpful, but things are taking a very long time. We appreciate the...

Dec 2025
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CIO

Relationship

Sometimes, Health Catalyst is proactive, but other times, they are not. It depends on the issue. The...

Dec 2025
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Director

Loyalty, Product

Health Catalyst Analytics Platform has a lot of out-of-the-box, proprietary tools that are very...

Nov 2025
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Director

Relationship

I really liked the Health Catalyst representatives who were assigned to us and basically worked as...

Nov 2025
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Director

Culture, Loyalty, Value

We have been with Health Catalyst for a long time, and we originally chose them because they had...

Nov 2025
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Director

Relationship

Health Catalyst is challenged by timelines and functionalities.

Oct 2025
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Director

Operations

We haven’t required training for Health Catalyst Analytics Platform for a number of years. Health...

Oct 2025
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Director

Loyalty, Product

The product quality and results of Health Catalyst Analytics Platform, particularly their analytical...

Oct 2025
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Director

Relationship

Health Catalyst's support team has been pretty good at resolving the issues that we have had.

Oct 2025
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Director

Loyalty, Value

What we are striving for, from a strategy perspective, is an increase in our overall data literacy...

Oct 2025
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COO

Loyalty, Product

One of Health Catalyst's limitations was that we couldn't benchmark ourselves against other...

Oct 2025
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COO

Relationship

From a customer perspective, we should be able to present our business problems and what we are...

Oct 2025
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COO

Culture, Value

Health Catalyst needs to do some work on their pricing model. It isn't really affordable right now....

Oct 2025
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COO

Operations

Health Catalyst relied on us to train our internal teams. They didn't really participate in that...

Oct 2025
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CMIO

Loyalty, Relationship, Value

Health Catalyst is a great company. In terms of whether I would buy the system again, if we were...

Oct 2025
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VP/Other Executive

Loyalty

Due to the nature of Health Catalyst's product as an integrated data warehouse, we are taking data...

Sep 2025
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VP/Other Executive

Operations

We haven't had a major upgrade recently, but in the past, the challenges with our implementations...

Sep 2025
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VP/Other Executive

Relationship, Product

We don't get a lot of proactive alerts or things like that from the system.

Sep 2025
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VP/Other Executive

Product, Value

We tend to do a lot of custom data developments using the data in the platform over the modules that...

Sep 2025
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VP/Other Executive

Relationship

We have very direct access to Health Catalyst's senior leaders.

Sep 2025
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VP/Other Executive

Loyalty, Product

The upgrades and quality for Health Catalyst Analytics Platform are okay, and I hope they will get better....

Aug 2025
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VP/Other Executive

Product

Our organization’s main barrier to achieving our desired outcomes with our current data analytics...

Aug 2025
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CEO/President

Loyalty, Operations

Our team finds Health Catalyst Analytics Platform easy to use, but we spent a lot of money trying to...

Jul 2025
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CEO/President

Culture, Loyalty

When we first bought the solution, it was good, but things have changed, and now there are...

Jul 2025
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Director

Loyalty

The largest barrier we have to achieving our desired outcomes with our analytics priorities is data...

Jun 2025
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Director

Loyalty, Value

I would buy Health Catalyst Analytics Platform again because, in our early years before we developed...

Jun 2025
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Director

Product

There are some design components that we are challenged with, and some of the ETL loads in Health...

Jun 2025
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Director

Loyalty

Health Catalyst is doing some work to migrate to the cloud, and they have a vision for a new...

Jun 2025
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Director

Relationship

Health Catalyst’s support people aren't great at answering our questions. A lot of times, our team...

Jun 2025
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Director

Loyalty, Value

Health Catalyst really hasn't delivered when it comes to providing insights. They used to provide...

Jun 2025
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Director

Product

A major technical issue with Health Catalyst Analytics Platform is ingesting HL7 data and other...

Jun 2025
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Director

Loyalty, Value

Health Catalyst is not providing any advanced capabilities. That is kind of why we are leaving them....

May 2025
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Director

Relationship, Product

For Health Catalyst, we are often bringing in the same data sources repeatedly, and that needs to be...

May 2025
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VP/Other Executive

Loyalty, Product

Because we don't want to be an IT company, I would give the product quality a top score. However,...

May 2025
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VP/Other Executive

Value

Health Catalyst does not charge us or nickel-and-dime us for things, but the product is awfully...

May 2025
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VP/Other Executive

Relationship

Health Catalyst is pretty good at resolutions and getting other people involved if they need to....

May 2025
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VP/Other Executive

Relationship

As far as the vendor being proactive goes, I would say that we find problems before Health Catalyst....

May 2025
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VP/Other Executive

Relationship, Product

It would be nice if we didn't find issues with some of the logic in Health Catalyst Analytics...

May 2025
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VP/Other Executive

Operations

With Health Catalyst Analytics Platform, the training varies from person to person. We can get...

May 2025
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CEO/President

Loyalty, Relationship, Value

We are seeing the migration of a lot of intellectual minds leaving Health Catalyst, and there is...

Apr 2025
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CEO/President

Operations

The implementation of Health Catalyst's platform caused one of our significant issues because Health...

Apr 2025
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CEO/President

Loyalty

We use the core infrastructure of Health Catalyst's solution, which is called DOS, but we are...

Apr 2025
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VP/Other Executive

Product

Sometimes when we do custom applications in Health Catalyst's system, we have to use third-party...

Apr 2025
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VP/Other Executive

Product

With Health Catalyst Analytics Platform, I like the ease of access to data at our fingertips at any...

Apr 2025
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Manager

Relationship

Health Catalyst is right there; whatever we need, they are ready. We have a really solid team, and...

Apr 2025
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Manager

Product, Value

I love that Health Catalyst Analytics Platform is visually appealing, and our clinical teams can...

Apr 2025
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Manager

Operations

I really wish that Health Catalyst had more training. Some of our team members have data analytics...

Apr 2025
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Manager

Product

Health Catalyst's platform has been very helpful; any issues with that are just a matter of how much...

Jan 2025
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Manager

Culture, Value

Health Catalyst has a menu of options, but they have always been willing to be flexible and...

Jan 2025
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Manager

Operations

We don't quite push Health Catalyst for ongoing training. Ever since the solution was implemented,...

Jan 2025
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Manager

Product

Health Catalyst's system is stable, and I am extremely satisfied with the insights it provides. It...

Jan 2025
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Manager

Relationship

Health Catalyst is exceptional with upgrades. They work hand in hand with us, and they are very...

Jan 2025
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Manager

Relationship

There are spots where Health Catalyst is really good at being proactive, and there are valid spots...

Jan 2025
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