Health Catalyst Analytics Platform
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Ryan Pretnik
Senior Research Director
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User Commentary

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VP/Other Executive

We intend to leverage the system's capabilities to advance our ability to transform our healthcare...

May 2022
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VP/Other Executive

The vendor could improve their response time. We usually reach out because my team has identified...

May 2022
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VP/Other Executive

I would tell others that the system's functionality in and of itself is very attractive. And if the...

May 2022
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VP/Other Executive

Health Catalyst is a good company with good vision and good leadership. Certainly, their intent to...

May 2022
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VP/Other Executive

We would not buy this product again at the same price point. When we were able to start to turn on...

May 2022
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VP/Other Executive

We have had specific training sessions, both for my technical team and for some of the business...

May 2022
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VP/Other Executive

The user interfaces are very well designed. The design is logical. There is definitely no need to be...

May 2022
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CMIO

In tandem with another system we are using, this system is measurably improving our patient...

May 2022
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CMIO

We use this system to get through another system. I wish the connections between the systems were...

May 2022
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Director

The most important outcome from the product is that we did really well in terms of government...

Apr 2022
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Director

The value of DOS is that it is a platform that provides tools that we can build on top of. The...

Apr 2022
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Director

The integration is fine. We haven't had any barriers, but the integration is not something that...

Apr 2022
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Director

Health Catalyst hasn’t gotten to the point where the product works in real time. That timing is the...

Apr 2022
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Director

The vendor developed some nice visualization tools for the BI product we use. The tools have pretty...

Apr 2022
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Director

The vendor is building out a text data mart. So a lot of our text is now available for analytics....

Apr 2022
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Director

The vendor is very careful about what they promise. They are pretty clear about what is a prototype,...

Apr 2022
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VP/Other Executive

Health Catalyst does a very good job of being on the cutting edge of developing products that answer...

Mar 2022
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CEO/President

The system couldn't do what we needed it to do, and Health Catalyst admitted that. We think another...

Mar 2022
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VP/Other Executive

Health Catalyst is both a vendor and a partner to us. They are certainly a partner in the...

Mar 2022
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Manager

Working with Health Catalyst has been a good experience. We upload our claims data and any medical...

Feb 2022
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Manager

We met the July 1 mandate and were compliant with the CMS rules. With Health Catalyst, the process...

Feb 2022
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Manager

If I had any suggestion for improvement, it would be to have more structure to Health Catalyst’s...

Feb 2022
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Manager

Accessing the claims information and getting it converted to FHIR is a seamless process with Health...

Feb 2022
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CEO/President

The principles of how the system works are good. We haven't updated the system though because our...

Jan 2022
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CEO/President

The vendor has continued to evolve the product and themselves. They have done a nice job of making...

Jan 2022
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CEO/President

The vendor involves physicians and providers in their processes early on so that they can develop...

Jan 2022
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CEO/President

We still use the product, but we don't use it as much as we used to. We are looking to replace it....

Jan 2022
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CEO/President

The vendor has a vision. We go to meetings where the vendor says nice things, but we never see the...

Jan 2022
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CEO/President

The vendor has a pretty good customer service and support process. Their people are responsive when...

Jan 2022
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CEO/President

The vendor's executives have always been really fair and easy to work with. It was great when we had...

Jan 2022
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CEO/President

Health Catalyst has kept their promises, but they are a little overpriced. As we have gotten further...

Jan 2022
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CEO/President

The vendor doesn't miss a charge. When we first started with them, they didn't know what they were...

Jan 2022
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CEO/President

Health Catalyst's system is good. It works great when it is plugged in. We don't have a lot of...

Jan 2022
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CEO/President

We have been trying to understand the actual cost of healthcare. The vendor's sales pitch talked...

Jan 2022
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Director

We are in the process of contracting with a new vendor that is going to replace the DOS platform...

Jan 2022
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Director

We are contracted with a lot of major payers. They give us a member file, and we throw it into the...

Jan 2022
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Director

The vendor is constantly coming out with new things. The vendor probably pushes more to the system...

Jan 2022
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Director

We were not nickel-and-dimed by Health Catalyst, but they tell us that a lot of the new tools they...

Jan 2022
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Director

The vendor's support people are stellar. They get ahead of the groove in terms of what we should be...

Jan 2022
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CIO

Our experience with the product has been very good. It requires a bit more partnership than another...

Dec 2021
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CIO

Health Catalyst has had some staff transitions, and they haven't done a very good job of ensuring...

Dec 2021
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CIO

It is expensive to implement the product, and the product isn't as intuitive as I would like it to...

Dec 2021
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CIO

We have had to make some adjustments to the product. Sometimes the upgrades have impacted our...

Dec 2021
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CIO

There are multiple processes in the product that are supposed to run on a regular basis. In the...

Dec 2021
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VP/Other Executive

We are trying to reduce our relationship with Health Catalyst. We don't feel like they are...

Nov 2021
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VP/Other Executive

We use the vendor's tools, but the tools break, and we don't know they are broken until someone...

Nov 2021
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VP/Other Executive

The system is good, and the vendor keeps their promises. They make it easy to have use cases. The...

Nov 2021
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VP/Other Executive

I am enthusiastic about the product. I always prefer a platform because once we have a good, strong...

Nov 2021
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VP/Other Executive

I like the simplicity of the model because that makes the system easy to integrate with multiple...

Nov 2021
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VP/Other Executive

Our biggest headache wasn't the lack of commitment or energy or attempt. We struggled with the load...

Nov 2021
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VP/Other Executive

As an organization, Health Catalyst talks a lot about the importance of understanding data literacy...

Nov 2021
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VP/Other Executive

One of the product's strengths is definitely its ability to support our integration goals. I...

Nov 2021
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VP/Other Executive

The full-service subscription package was Health Catalyst's chosen customer-facing program until...

Nov 2021
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VP/Other Executive

Things from Health Catalyst don't meet all our needs off the shelf. We had to build our own...

Nov 2021
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VP/Other Executive

Health Catalyst does have a very clear idea of where they are headed. From their perspective, the...

Nov 2021
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VP/Other Executive

We have never felt like we are paying too much for the services or that the negotiation process...

Nov 2021
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Director

It is not effective to try to do any sort of population intervention when we are dealing with old...

Oct 2021
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Director

Health Catalyst Data Operating System allows us to have as close as possible to real-time data...

Oct 2021
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Director

I would buy Health Catalyst Data Operating System again. It has been very helpful to have on many...

Oct 2021
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Director

For the people who use Health Catalyst Data Operating System routinely, the ease of use is high. But...

Oct 2021
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Director

We have had awesome customer service in terms of ongoing support and maintenance. Health Catalyst is...

Oct 2021
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Director

The product's biggest strength is that the architecture is open. Everything is transparent, so I can...

Oct 2021
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Director

Health Catalyst's support and documentation are really good and well thought out. We can ask...

Oct 2021
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Director

The area that Health Catalyst is most challenged with right now is data interoperability and the...

Oct 2021
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CMIO

Health Catalyst needs to improve their payer solutions. They do a phenomenal job with their provider...

Oct 2021
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CMIO

Health Catalyst did a good job of helping us prepare for our implementation, and they did a good job...

Oct 2021
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CMO

Every single Health Catalyst person I have interacted with has a passion for healthcare improvement...

Oct 2021
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CMO

Health Catalyst’s products are excellent, particularly their dashboards.

Oct 2021
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VP/Other Executive

Health Catalyst's services have been good. They have combined the technology with consulting...

Oct 2021
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CEO/President

Health Catalyst doesn't have the expertise to proactively solve problems. They are not going to be...

Oct 2021
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CEO/President

Health Catalyst has great people, and their core values are right. I appreciate the vendor's work...

Oct 2021
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CEO/President

The DOS system is good at its core. For large customers, the performance scalability and data volume...

Oct 2021
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CEO/President

Health Catalyst does not have a clear direction and has veered away from their vision with the...

Oct 2021
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Analyst/Coordinator

We have all the support we need from Health Catalyst, and the system has been flawless. We have been...

Sep 2021
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COO

The adoption of Health Catalyst's data operating system was to mobilize and deploy another system....

Aug 2021
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COO

Beyond our initial intent with the solution, Health Catalyst Data Operating System has offered us...

Aug 2021
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COO

Health Catalyst Data Operating System is great in serving us as a repository; however, it isn't a...

Aug 2021
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COO

The vendor has been a great client partner in working through our contractual terms and obligations....

Aug 2021
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Director

The system does a great job when we look at aggregate data and overall risk scores. It works great...

Jul 2021
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Director

We are excited about Health Catalyst working with John Hopkins and their Adjusted Clinical Group...

Jul 2021
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Director

Health Catalyst has acquired several companies to enhance their product offerings. We haven't taken...

Jul 2021
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Director

Health Catalyst's team seems to be pretty split up. Whenever something happens that isn't an...

Jul 2021
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Director

I think that Health Catalyst is very good clinically. They know that world well. We haven't had any...

Jul 2021
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Manager

Our relationship with Health Catalyst has benefitted us in a few ways. One is they have their own...

Jul 2021
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Manager

We have an independent team that is capable from a technology perspective. We aren’t using Health...

Jul 2021
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Manager

We use the data operating system to store our integrated patient data, and then we build the...

Jul 2021
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Director

Health Catalyst is very good at what they do. Their staff members have the expertise to help us with...

Jul 2021
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Director

Health Catalyst Data Operating System is not perfect, but it does meet our needs. It has some...

Jul 2021
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Director

I have never had an issue with Health Catalyst Data Operating System doing what Health Catalyst says...

Jul 2021
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Director

Our IT staff and data engineers are pretty technical, yet there are certain things that Health...

Jul 2021
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Director

If we are willing to pay, Health Catalyst is really good at delivering new technology. Every six to...

Jul 2021
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Director

We have a lead project manager from Health Catalyst, but I usually talk to their account manager,...

Jul 2021
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Director

One of the reasons that we chose Health Catalyst is that they drive our operational processes and...

Jul 2021
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Director

When we did an assessment of the cloud offering, it was too much for the organization to take up...

Jul 2021
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Director

Health Catalyst is in a very good place right now. They have an offering called a population...

Jul 2021
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Director

One big issue that we have is the way the data refresh happens. Every time we refresh the data, we...

Jul 2021
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Director

I really want to have the rest of the FHIR services enabled for our on-premises clients. That is...

Jul 2021
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Director

Pretty much everybody is happy utilizing the data. If we look at the HIMSS Adoption Model for...

Jul 2021
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CIO

We are happy with the organizational and governance adjustments that Health Catalyst has made...

Jul 2021
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CIO

If Health Catalyst had more prebuilt, machine-learning algorithms that could sit on top of our...

Jul 2021
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VP/Other Executive

We tried a couple of other things, then we came back to the table and knew that we needed Health...

Jul 2021
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VP/Other Executive

During the implementation, we had multiple different project managers throughout a very short period...

Jul 2021
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VP/Other Executive

The system is really easy to use for trained developers. I would give Health Catalyst a lower score...

Jul 2021
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VP/Other Executive

The reason we wanted the relationship with Health Catalyst was for the data operating system. That...

Jul 2021
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VP/Other Executive

When the vendor was designing another version of the product, we realized very quickly that they...

Jul 2021
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VP/Other Executive

I do not think there is a product that meets all of our needs, and if there is, then we have to make...

Jul 2021
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VP/Other Executive

We have recommended the product, but when comparing options, organizations that are looking for a...

Jul 2021
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VP/Other Executive

Health Catalyst does charge us for FTEs. We have had to remove dependencies on FTEs because of how...

Jul 2021
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