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Health Catalyst Analytics Platform
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User Commentary

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Director

Interfacing and Integration

We have been working with the vendor to meet our gaps. After a long time of trying to fill those...

Jan 2023
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Director

Other Observations & Comments

When it comes to the vendor’s people, we get a mixed bag. The vendor's executives are not very...

Jan 2023
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Director

Service and Support

Sometimes the outcomes aren't what we want, but the support team is very timely in responding.

Jan 2023
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Director

Interfacing and Integration

The product is unable to receive HL7 integration. If we try to transform our HL7 data before we...

Jan 2023
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Manager

Functionality and Upgrades

We have been able to demonstrate the great work Health Catalyst's platform has been doing for us....

Jan 2023
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Manager

Functionality and Upgrades

Health Catalyst’s platform is designed in such a way that our clinical teams are able to have easy...

Jan 2023
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COO

Lessons Learned

People need to know where their organization lies on the data maturity curve and ensure that they...

Jan 2023
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COO

Functionality and Upgrades

We are all in on the prefaces of predictive modeling. Health Catalyst is introducing that into some...

Jan 2023
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COO

Functionality and Upgrades

Predictive analytics is a major area we would like to see improvement in. When looking out the...

Jan 2023
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VP/Other Executive

Relationship

We have been very happy with our partnership with Health Catalyst. The vendor's ability to help...

Jan 2023
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CEO/President

Functionality and Upgrades

Health Catalyst doesn't seem to have a robust enough data engine for the volume of data that we are...

Nov 2022
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Director

Functionality and Upgrades

One of the biggest things that we use the platform for is to correctly assign our members to our...

Oct 2022
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Director

Functionality and Upgrades

The system doesn't have any true functionality built for HIPAA.

Oct 2022
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Director

Relationship

Health Catalyst is one of the only software vendors that we work with who we consider to be a...

Oct 2022
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VP/Other Executive

Lessons Learned

If we were to start all over with our purchasing decisions, we would choose not to have a vendor...

Oct 2022
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Director

Relationship

Despite the fact that Health Catalyst is a technology company, they do a really good job of building...

Oct 2022
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VP/Other Executive

Implementation and Training

Health Catalyst’s implementation services, including the recent upgrades, have been really good.

Oct 2022
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VP/Other Executive

Relationship

Health Catalyst has integrity, purpose, and trust. We can trust the vendor, and they are transparent...

Oct 2022
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VP/Other Executive

Relationship

We do not know about some of the product’s capabilities. We are very dependent on our client...

Oct 2022
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Director

Functionality and Upgrades

We are seeing gaps in our reporting functionality with Health Catalyst's product. Some of the...

Oct 2022
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Director

ROI / Cost

Health Catalyst's system has brought utilization outcomes for our organization. We are also getting...

Oct 2022
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Director

ROI / Cost

We have used the solution as part of our performance improvement initiatives. That has resulted in...

Oct 2022
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Director

Functionality and Upgrades

The quality and functionality of the solution are very good for what we need. Right now, we are very...

Oct 2022
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Director

Future Outlook

Our EMR vendor is offering a product that may provide us with more functionality than Health...

Oct 2022
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Director

Functionality and Upgrades

Health Catalyst's system requires a lot of customization. We have maximized the developments that...

Oct 2022
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Director

Relationship

Our partnership with the vendor could be better. We ultimately get the support that we need from the...

Oct 2022
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COO

Implementation and Training

Health Catalyst's bread and butter is their data organization. They spent a tremendous amount of...

Oct 2022
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COO

ROI / Cost

The product doesn't give us a good national benchmark. We are going to continue with Health...

Oct 2022
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VP/Other Executive

ROI / Cost

We pay a fairly healthy annual fee for the product, but I have noticed that some of our additional...

Sep 2022
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VP/Other Executive

Relationship

Getting the vendor's executives involved has been very effective for us. The vendor's service...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

I wish that Health Catalyst had some better products. We need something that could help us calculate...

Sep 2022
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VP/Other Executive

Technology

One of the challenges that we have had with the system has come about because it is a challenge for...

Sep 2022
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Director

Other Observations & Comments

Health Catalyst is a technology group and an analytics-support firm, so I don't see any huge gaps in...

Sep 2022
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Director

Functionality and Upgrades

Health Catalyst Analytics Platform is our main enterprise data warehouse, so we are able to use the...

Sep 2022
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COO

ROI / Cost

We are certainly seeing outcomes related to Health Catalyst. We really view them almost as a...

Sep 2022
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COO

Functionality and Upgrades

There is nothing missing from Health Catalyst that really comes to mind. I don’t think there is an...

Sep 2022
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CIO

ROI / Cost

We have offset a lot of costs based on Health Catalyst Analytics Platform, and our healthcare costs...

Sep 2022
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CIO

Sales and Contracting

Health Catalyst has always focused on the provider side. When they first signed us up, they said...

Sep 2022
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CIO

Other Observations & Comments

We don't put our financial data in the system because we have it all in the claims system. So, we...

Sep 2022
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Director

Relationship

Health Catalyst has been a very good partner with us. They are very flexible. We have a contract,...

Sep 2022
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Director

Functionality and Upgrades

I am looking forward to some of the new products that Health Catalyst is coming out with. We have...

Sep 2022
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Manager

Other Observations & Comments

We have the clinical and the claims data across multiple payers, and the payer data is all rolled up...

Sep 2022
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Manager

Functionality and Upgrades

We have overcustomized the product, and that is probably no fault of ours. Health Catalyst will...

Sep 2022
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Manager

Relationship

Health Catalyst has kept all their promises and customized everything over the years. And the vendor...

Sep 2022
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Manager

Functionality and Upgrades

I like that we have always been able to customize things, but at the same time, the customizations...

Sep 2022
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Director

Functionality and Upgrades

One of the Health Catalyst tools, Value Optimizer, is really helping us with our value-based...

Sep 2022
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Director

Technology

We are using a master data management tool from a third party, and that is certainly a tool that I...

Sep 2022
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Director

Relationship

We have had a great experience with Health Catalyst while developing a lot of their tools with them....

Sep 2022
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Director

Future Outlook

The long-term plan is to use the platform for what it is good at and where Health Catalyst has...

Sep 2022
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Director

Relationship

Health Catalyst is very flexible with scheduling. They do a really nice job of bringing people up to...

Sep 2022
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Director

Functionality and Upgrades

The system doesn't handle unstructured data well. The vendor needs some help with ingesting...

Sep 2022
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Manager

Sales and Contracting

Health Catalyst first sold our leaders on what they called late binding, and I personally never...

Sep 2022
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Manager

Technology

I really wish that Health Catalyst would do AI. It says on the vendor’s website that they do...

Sep 2022
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Director

Implementation and Training

We have to ask for training from the vendor. That is not proactive. There was a certain upgrade that...

Sep 2022
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Director

Functionality and Upgrades

There is constant learning when we bring new employees on to the same design concept. We don't have...

Sep 2022
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Director

Relationship

We can get reports out of the door more quickly when the reports are developed from the platform....

Sep 2022
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Director

Technology

The product isn’t used by all of our developers. We would love to do more with the platform, but we...

Sep 2022
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Director

Functionality and Upgrades

All of the UI components that Health Catalyst built into the web are very good. The vendor is very...

Sep 2022
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Director

Interfacing and Integration

We have not been able to bring data back and forth between Health Catalyst's product and our EMR.

Sep 2022
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Director

Service and Support

There are people at Health Catalyst that I absolutely love working with. Everybody is responsive. A...

Sep 2022
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Director

Relationship

A lot of customers must be facing the very same challenges that we are facing due to regulatory or...

Sep 2022
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Director

Relationship

When we talk to Health Catalyst's people, they always have to go check with somebody else before...

Sep 2022
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Director

ROI / Cost

The feeling that we are receiving our money’s worth goes up and down. I have been on projects with...

Sep 2022
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Director

Lessons Learned

For smaller organizations that don’t have a large development footprint, I might recommend Health...

Sep 2022
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Director

Functionality and Upgrades

The product is missing population management functionality. We have ways of managing populations,...

Sep 2022
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Director

Functionality and Upgrades

We upgrade the platform on a regular basis. Our EMR upgrades happen on the same basis, and we have a...

Sep 2022
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CIO

Functionality and Upgrades

The platform allows us to look at the financial picture of our provider network. We are able to show...

Sep 2022
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CIO

Functionality and Upgrades

The platform has allowed us to do a bit more analytics at a high level than we could do before. The...

Sep 2022
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CIO

Functionality and Upgrades

We are struggling with the software a little because we need to utilize the other products the...

Sep 2022
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Director

Lessons Learned

We still need to take some time to develop the product. But that is natural and very reasonable for...

Sep 2022
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Director

Functionality and Upgrades

We were hoping that Health Catalyst’s product would be easier to maintain. The product is not that...

Sep 2022
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Director

Relationship

Health Catalyst utilizes their account executives very well, and we have regular meetings, sometimes...

Sep 2022
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Director

Functionality and Upgrades

Health Catalyst’s solution is pretty big and takes a lot of effort to maintain. Sometimes smaller...

Sep 2022
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Director

Relationship

Health Catalyst is one of the best vendors we have ever worked with. They have wonderful...

Sep 2022
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VP/Other Executive

Relationship

Good data and analytics have become such critical components of our relationship with Health...

Sep 2022
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VP/Other Executive

Relationship

A yellow flag that we have seen from Health Catalyst is that they didn’t come into our relationship...

Sep 2022
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VP/Other Executive

ROI / Cost

We were looking to Health Catalyst to program things, manage the projects, and guide us throughout...

Sep 2022
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VP/Other Executive

ROI / Cost

We have been focused on business- and project-based outcomes with Health Catalyst Analytics...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

We are still on a slightly older version, and I think the integrated machine learning and the...

Sep 2022
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VP/Other Executive

Service and Support

I have not seen anything more than reactive service. Health Catalyst has never given us any kind of...

Sep 2022
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VP/Other Executive

Other Observations & Comments

The data operating system is the tool we leverage to get the data into a common platform. That tool...

Sep 2022
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Director

Functionality and Upgrades

Our biggest challenge with Health Catalyst is their DOS platform. We recently implemented it into...

Sep 2022
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Director

ROI / Cost

Health Catalyst is helping us to develop our structure, our strategy, and the way we implement or...

Sep 2022
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Director

Relationship

The individuals we work with from Health Catalyst are very responsive.

Sep 2022
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Director

Functionality and Upgrades

I would love to have more predictive analytics out of the product. Health Catalyst needs to develop...

Sep 2022
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Director

Service and Support

I would like Health Catalyst to have more proactivity with their new improvements. We expect the...

Sep 2022
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VP/Other Executive

Functionality and Upgrades

The platform can be cumbersome. The user interface isn’t always optimized, and it is overly complex.

Aug 2022
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VP/Other Executive

ROI / Cost

Health Catalyst doesn’t avoid charging for every little thing with the consulting hours and the way...

Aug 2022
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VP/Other Executive

ROI / Cost

If I were talking to a peer, I would tell them that the analytics platform actually changed how we...

Aug 2022
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VP/Other Executive

Relationship

We have a very close relationship with Health Catalyst, so anytime we need anybody, we can get ahold...

Aug 2022
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VP/Other Executive

Functionality and Upgrades

There is a bit of a disconnect between us and Health Catalyst on linking the data side of the...

Aug 2022
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VP/Other Executive

ROI / Cost

We have built a number of dashboards related to different parts of operations using the analytics...

Aug 2022
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VP/Other Executive

Relationship

I do not fully understand Health Catalyst’s road map, so I don't know what is or isn't on the road...

Aug 2022
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Director

Interfacing and Integration

The product doesn’t always interact well with some of the other tools that we use.

Aug 2022
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Director

Future Outlook

We are working through some things with Health Catalyst, but I am an optimistic person. I believe...

Aug 2022
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Director

Functionality and Upgrades

The nice thing about Health Catalyst Analytics Platform is that we are able to pull in almost any...

Aug 2022
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VP/Other Executive

Functionality and Upgrades

We have seen improved efficiency in our analytics from using Health Catalyst Analytics Platform, and...

Aug 2022
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Director

ROI / Cost

We have projects in which the idea is to limit costs, increase revenue, or increase market share....

Aug 2022
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Director

Functionality and Upgrades

The product is comprehensive. We can track the metrics we are building and track the metadata...

Aug 2022
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CIO

Functionality and Upgrades

We mostly use the platform in our data warehouse for process improvement initiatives. We have an...

Aug 2022
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CIO

Relationship

We have had a long relationship with the vendor. We have seen a lot of growth in their company. The...

Aug 2022
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Director

Functionality and Upgrades

Health Catalyst has some truly fabulous tools that are very user friendly. We have been able to...

Aug 2022
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Director

Functionality and Upgrades

One area that we have struggled with has been the data governance piece. The tools to support data...

Aug 2022
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Director

Functionality and Upgrades

We are huge users of the Pop Analyzer tool, which is an amazing tool, but we are right on the edge....

Aug 2022
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Director

Relationship

We have a team assigned to us, so I can talk to anyone from Health Catalyst anytime I want. That is...

Aug 2022
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Director

Other Observations & Comments

Health Catalyst has recently done some acquisitions because they have been looking to fill in some...

Aug 2022
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VP/Other Executive

Other Observations & Comments

Over the past several years, Health Catalyst has acquired other organizations. When Health Catalyst...

Jul 2022
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VP/Other Executive

Implementation and Training

Over the past year, the training has been very effective. We have used Health Catalyst University...

Jul 2022
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VP/Other Executive

Relationship

We asked about some things, and Health Catalyst said yes to them because they knew it would take us...

Jul 2022
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VP/Other Executive

Other Observations & Comments

During the implementation, there was something the vendor didn't tell us that could have been...

Jul 2022
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VP/Other Executive

Service and Support

Our account manager is really good. We also had several people in other positions that were all phenomenal....

Jul 2022
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VP/Other Executive

ROI / Cost

Prior to us fully engaging with what Health Catalyst had to offer, our stakeholders were very...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

Things like the Health Catalyst Pop Insights application are easy for people to use. It is hard to...

Jul 2022
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VP/Other Executive

Other Observations & Comments

Driving tangible outcomes is clearly Health Catalyst’s goal, but we are not able to get descriptive...

Jul 2022
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VP/Other Executive

ROI / Cost

The analytics platform, along with its technology, has been very helpful. We have been able to build...

Jul 2022
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VP/Other Executive

Functionality and Upgrades

Some things still feel a bit labor intensive to create and maintain, but I don’t know how many of...

Jul 2022
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VP/Other Executive

Implementation and Training

We go through regular training with the vendor. However, if we have something that we are trying to...

Jul 2022
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VP/Other Executive

Other Observations & Comments

I don’t know whether there are more abilities built into Health Catalyst’s system than some of my...

Jul 2022
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VP/Other Executive

Relationship

Health Catalyst has been very willing to engage with us and to help educate our leadership teams on...

Jul 2022
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Manager

Service and Support

Health Catalyst has a pretty small data science group, and we have a good relationship with that...

Jul 2022
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Manager

Technology

We have had some day-to-day challenges with operating and supporting Health Catalyst Analytics...

Jul 2022
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Manager

Relationship

Health Catalyst presents their road maps fairly regularly. I don't think I ever circle back to see...

Jul 2022
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Manager

Lessons Learned

I would wholeheartedly and enthusiastically recommend Health Catalyst’s product. I tell other people...

Jul 2022
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Manager

Relationship

The vendor doesn’t promise things that they know they can’t ultimately deliver. The vendor does...

Jul 2022
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Manager

Implementation and Training

Health Catalyst doesn’t do a whole lot of training. The training they do is pretty informal. It is...

Jul 2022
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(0)
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Manager

Other Observations & Comments

Health Catalyst is willing to support our integration goals, but the interoperability depends on...

Jul 2022
||
(0)
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Manager

Service and Support

On the service side, the vendor could always have quicker, more in-depth responses. Health Catalyst...

Jul 2022
||
(0)
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Manager

Other Observations & Comments

The product could be a little cheaper. We are not realizing a return on our investment, but that is...

Jul 2022
||
(0)
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Manager

Functionality and Upgrades

We are trying to replace and enhance traditional reporting methodologies. Health Catalyst Analytics...

Jul 2022
||
(0)
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Manager

Functionality and Upgrades

From a technical perspective, a couple of specific things are missing. The system is unable to...

Jul 2022
||
(0)
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VP/Other Executive

Other Observations & Comments

We intend to leverage the system's capabilities to advance our ability to transform our healthcare...

May 2022
||
(0)
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VP/Other Executive

Service and Support

The vendor could improve their response time. We usually reach out because my team has identified...

May 2022
||
(0)
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VP/Other Executive

Lessons Learned

I would tell others that the system's functionality in and of itself is very attractive. And if the...

May 2022
||
(0)
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VP/Other Executive

Relationship

Health Catalyst is a good company with good vision and good leadership. Certainly, their intent to...

May 2022
||
(0)
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VP/Other Executive

ROI / Cost

We would not buy this product again at the same price point. When we were able to start to turn on...

May 2022
||
(0)
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 or  to see details.

VP/Other Executive

Implementation and Training

We have had specific training sessions, both for my technical team and for some of the business...

May 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

The user interfaces are very well designed. The design is logical. There is definitely no need to be...

May 2022
||
(0)
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CMIO

Functionality and Upgrades

In tandem with another system we are using, this system is measurably improving our patient...

May 2022
||
(0)
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CMIO

Functionality and Upgrades

We use this system to get through another system. I wish the connections between the systems were...

May 2022
||
(0)
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Director

ROI / Cost

The most important outcome from the product is that we did really well in terms of government...

Apr 2022
||
(0)
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Director

Functionality and Upgrades

The value of DOS is that it is a platform that provides tools that we can build on top of. The...

Apr 2022
||
(0)
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Director

Interfacing and Integration

The integration is fine. We haven't had any barriers, but the integration is not something that...

Apr 2022
||
(0)
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Director

Future Outlook

Health Catalyst hasn’t gotten to the point where the product works in real time. That timing is the...

Apr 2022
||
(0)
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Director

Functionality and Upgrades

The vendor developed some nice visualization tools for the BI product we use. The tools have pretty...

Apr 2022
||
(0)
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Director

Future Outlook

The vendor is building out a text data mart. So a lot of our text is now available for analytics....

Apr 2022
||
(0)
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Director

Relationship

The vendor is very careful about what they promise. They are pretty clear about what is a prototype,...

Apr 2022
||
(0)
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VP/Other Executive

Functionality and Upgrades

Health Catalyst does a very good job of being on the cutting edge of developing products that answer...

Mar 2022
||
(0)
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CEO/President

Future Outlook

The system couldn't do what we needed it to do, and Health Catalyst admitted that. We think another...

Mar 2022
||
(0)
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VP/Other Executive

Relationship

Health Catalyst is both a vendor and a partner to us. They are certainly a partner in the...

Mar 2022
||
(0)
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Manager

Functionality and Upgrades

Working with Health Catalyst has been a good experience. We upload our claims data and any medical...

Feb 2022
||
(0)
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 or  to see details.

Manager

ROI / Cost

We met the July 1 mandate and were compliant with the CMS rules. With Health Catalyst, the process...

Feb 2022
||
(0)
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 or  to see details.

Manager

Relationship

If I had any suggestion for improvement, it would be to have more structure to Health Catalyst’s...

Feb 2022
||
(0)
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 or  to see details.

Manager

Functionality and Upgrades

Accessing the claims information and getting it converted to FHIR is a seamless process with Health...

Feb 2022
||
(0)
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 or  to see details.

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