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Health Catalyst Analytics Platform Commentary
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Benjamin Cassity
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KLAS Research Director - Benjamin Cassity
 
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User Commentary

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VP/Other Executive

Loyalty, Value

We are switching from Health Catalyst Analytics Platform. It was purely a financial decision for us....

Oct 2024
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(0)
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VP/Other Executive

Relationship, Product, Value

Health Catalyst themselves are not spectacular about building AI into the ROI side of the equation,...

Oct 2024
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(0)
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VP/Other Executive

Relationship

Health Catalyst is more like a boutique than another vendor we use. Health Catalyst is a lot...

Oct 2024
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(0)
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VP/Other Executive

Product

Health Catalyst Analytics Platform is a pretty rigid technology solution, so it is not going to be...

Oct 2024
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(0)
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CEO/President

Culture

Health Catalyst does not keep all promises. That said, if I was shown a vendor that has, I would buy...

Oct 2024
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(0)
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CEO/President

Product

For us, some of the quality measures in Health Catalyst Analytics Platform don't align exactly with...

Oct 2024
||
(0)
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CEO/President

Value

It is tough to say whether I would buy Health Catalyst Analytics Platform again. The reason is the...

Oct 2024
||
(0)
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VP/Other Executive

Product

One of the upsides is that Health Catalyst Analytics Platform gives analytics engineers and...

Sep 2024
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(0)
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VP/Other Executive

Relationship, Product

We still just have transactional errors that occur where we find the issue and have to put in a...

Sep 2024
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(0)
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Director

Operations

Health Catalyst is willing to do training for new users, and they are right there with us if we have...

Aug 2024
||
(0)
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Director

Relationship, Product

We know that we are not going to have unexpected downtime with Health Catalyst. They are putting...

Aug 2024
||
(0)
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Director

Relationship, Value

Health Catalyst is always monitoring where we are with storage space and whether we need to run some...

Aug 2024
||
(0)
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Director

Loyalty, Value

When we didn’t have an analytics platform, Health Catalyst Analytics Platform was an excellent way...

Aug 2024
||
(0)
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Director

Relationship

Health Catalyst helps us structure the data.

Aug 2024
||
(0)
 Thank you  Helpful

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Director

Loyalty, Value

We are moving away from Health Catalyst's system and over to another tool just for the AI and the...

Aug 2024
||
(0)
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 or  to see details.

Director

Relationship, Product

We get really good technical support from Health Catalyst on our actual data warehouse, but in terms...

Aug 2024
||
(0)
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Manager

Value

In terms of achieving desired outcomes with our current data and analytics priorities, our biggest...

Aug 2024
||
(0)
 Thank you  Helpful

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Manager

Relationship

I would probably give Health Catalyst a rating slightly below the top of the scale in terms of...

Aug 2024
||
(0)
 Thank you  Helpful

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Manager

Relationship

Our challenges aren't with Health Catalyst. Our challenges are with our own people. We have had a...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I feel like we are so integrated with Health Catalyst as a partner that I would have to give their...

Jul 2024
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(0)
 Thank you  Helpful

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VP/Other Executive

Product

Health Catalyst Analytics Platform overall is pretty straightforward and has very sophisticated data...

Jul 2024
||
(0)
 Thank you  Helpful

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Director

Loyalty

Health Catalyst Analytics Platform is not part of our long-term plans because our strategy is to...

Jul 2024
||
(0)
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Director

Relationship

I have worked with Health Catalyst for years, and I have had a positive experience. For example,...

Jul 2024
||
(0)
 Thank you  Helpful

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CMIO

Loyalty

The challenge I foresee with Health Catalyst in the future is that as the EHR companies get more...

Jul 2024
||
(0)
 Thank you  Helpful

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CMIO

Product

We are really satisfied with what we use from Health Catalyst in terms of AI and advanced...

Jul 2024
||
(0)
 Thank you  Helpful

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VP/Other Executive

Loyalty

We have already been talking about moving to the new cloud-based platform. For the long term, we are...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Health Catalyst is great at avoiding charging for every little thing, but that is because I am...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Value

Health Catalyst Analytics Platform works as promoted. The product is fine. If a peer asked me to...

Jul 2024
||
(0)
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VP/Other Executive

Relationship, Operations

In terms of the platform itself, Health Catalyst has good infrastructure support. In terms of using...

Jul 2024
||
(0)
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VP/Other Executive

Product

The Health Catalyst Analytics Platform could use maybe a little more artificial intelligence or some...

Jun 2024
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(0)
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VP/Other Executive

Product

The Health Catalyst Analytics Platform is really easy to use. It is user friendly and very...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

If an organization can afford it, I would tell them that the system is a good platform, but it is...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

For the most part, we are the ones who have to monitor fields and find issues. Health Catalyst...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The system has the functionality that it needs. The vendor's ability to meet timelines isn't...

Jun 2024
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(0)
 Thank you  Helpful

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Director

Product

From an analytics perspective, Health Catalyst is specialized in the healthcare space, and they are...

Jun 2024
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(0)
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Director

Product

I would encourage the vendor to use industry standards for FHIR or HL7. The vendor claims they can...

Jun 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

With the way Health Catalyst's system works, we can track baselines, but there is work on the...

Jun 2024
||
(0)
 Thank you  Helpful

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CIO

Product, Value

One of Health Catalyst's core competencies is their hard metrics. We trust the data that comes out...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Loyalty, Relationship

We have a really close relationship with Health Catalyst. We have been a long-term customer of them....

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Health Catalyst is good about not charging us for every little thing.

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Relationship, Product

Health Catalyst is limited in their vision, and they don't see the true potential of what they can...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Value

Health Catalyst is way too expensive, but they are wonderful to work with. They deliver things on...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship, Operations, Product

With Health Catalyst, we never really have issues with upgrades. Nothing happens there. We don't...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The quality of Health Catalyst’s support is excellent. I love Health Catalyst. I have worked with...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Product

Health Catalyst works with us until we are totally satisfied. We are extremely satisfied with the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

As much as I love Health Catalyst, they don't have a large or heavily structured education wing. The...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

When it comes to population insights, we have been waiting for the ability to customize date periods...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture, Relationship

Health Catalyst will call us or send out a notice if they see an issue in the system. We have to...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Our primary use for the system is as an EDW where we collect data. Health Catalyst is trying to...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

We are looking to move to the next-generation product that Health Catalyst has. There are still a...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Health Catalyst is getting better at deadlines and due dates, but from a project management...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

There is very little training provided by Health Catalyst for the platform. There may have been some...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

One of the areas that we often struggle with Health Catalyst and where we want to see them get...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

There is a lot of variation in terms of product design and where things are with the learning and...

Dec 2023
||
(0)
 Thank you  Helpful

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Director

Relationship

The vendor has a very service-oriented culture and is willing to partner to bring solutions to meet...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Product

I would not buy Health Catalyst Analytics Platform again. It was never built to manage the volume of...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

Health Catalyst’s support people are very responsive, and they try very hard to solve the problems....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty

We are using Health Catalyst Analytics Platform for our current infrastructure, although we are...

Dec 2023
||
(0)
 Thank you  Helpful

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