Health Catalyst Analytics Platform Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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CEO/President

Loyalty, Relationship, Value

We are seeing the migration of a lot of intellectual minds leaving Health Catalyst, and there is...

Apr 2025
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CEO/President

Operations

The implementation of Health Catalyst's platform caused one of our significant issues because Health...

Apr 2025
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CEO/President

Loyalty

We use the core infrastructure of Health Catalyst's solution, which is called DOS, but we are...

Apr 2025
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VP/Other Executive

Product

Sometimes when we do custom applications in Health Catalyst's system, we have to use third-party...

Apr 2025
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VP/Other Executive

Product

With Health Catalyst Analytics Platform, I like the ease of access to data at our fingertips at any...

Apr 2025
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Manager

Relationship

Health Catalyst is right there; whatever we need, they are ready. We have a really solid team, and...

Apr 2025
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Manager

Product, Value

I love that Health Catalyst Analytics Platform is visually appealing, and our clinical teams can...

Apr 2025
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Manager

Operations

I really wish that Health Catalyst had more training. Some of our team members have data analytics...

Apr 2025
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Manager

Product

Health Catalyst's platform has been very helpful; any issues with that are just a matter of how much...

Jan 2025
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Manager

Culture, Value

Health Catalyst has a menu of options, but they have always been willing to be flexible and...

Jan 2025
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Manager

Operations

We don't quite push Health Catalyst for ongoing training. Ever since the solution was implemented,...

Jan 2025
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Manager

Product

Health Catalyst's system is stable, and I am extremely satisfied with the insights it provides. It...

Jan 2025
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Manager

Relationship

Health Catalyst is exceptional with upgrades. They work hand in hand with us, and they are very...

Jan 2025
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Manager

Relationship

There are spots where Health Catalyst is really good at being proactive, and there are valid spots...

Jan 2025
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CEO/President

Loyalty

There wasn't another option back then, but now we are moving away from the Health Catalyst...

Jan 2025
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CEO/President

Relationship, Product

The vendor’s analytics platform isn't really part of their interoperability goals. We use it to make...

Jan 2025
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CEO/President

Product

We had to cobble together some different systems to build the platform, and bringing together these...

Jan 2025
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VP/Other Executive

Relationship

The vendor has been responsive, but there is perhaps some disconnect sometimes when things aren't...

Jan 2025
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VP/Other Executive

Loyalty, Product

I don't think we have any other solution to bring all this data into one source. So having that...

Jan 2025
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VP/Other Executive

Loyalty

Since that decision was made for us to go with Health Catalyst, I feel like they have fallen behind...

Jan 2025
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VP/Other Executive

Loyalty, Product, Value

One of the deficiencies of Health Catalyst is that we keep wanting to upgrade our labor tools to...

Jan 2025
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VP/Other Executive

Product

One of the product's deficiencies is that it doesn't really have too many benchmarks that we are...

Jan 2025
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Director

Product

From an analytics perspective, Health Catalyst is specialized in the healthcare space, and they are...

Jan 2025
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Director

Relationship

For the most part, we are the ones who have to monitor fields and find issues. Health Catalyst...

Jan 2025
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Director

Value

If an organization can afford it, I would tell them that the system is a good platform, but it is...

Jan 2025
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Director

Product

I would encourage the vendor to use industry standards for FHIR or HL7. The vendor claims they can...

Jan 2025
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Director

Product

With the way Health Catalyst's system works, we can track baselines, but there is work on the...

Jan 2025
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Director

Relationship

The system has the functionality that it needs. The vendor's ability to meet timelines isn't...

Jan 2025
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Director

Loyalty, Product

Health Catalyst Analytics Platform generally does what the vendor says it is going to do. One of the...

Jan 2025
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Director

Value

One of the things that Health Catalyst loves to do is ROI documentation at the end of an...

Jan 2025
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Director

Loyalty, Product

We struggle with providing a self-service tool for our clinical staff. We have lots of operational...

Jan 2025
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Director

Operations

We are still using the original training from Health Catalyst, and it works well for us. The end...

Jan 2025
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Director

Relationship

The support at Health Catalyst is very responsive when we put in a ticket or have an issue, and one...

Jan 2025
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Director

Relationship

Sometimes Health Catalyst may be a little overexuberant in what they promise, and it may take a...

Jan 2025
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Director

Loyalty, Relationship

Health Catalyst has done a good job. We recently went through a transition to their cloud, and part...

Jan 2025
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CMIO

Loyalty, Product

From a product standpoint, we use Health Catalyst's data warehouse, and it is perfectly fine. There...

Jan 2025
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CMIO

Relationship, Value

Health Catalyst delivers great service. We have had a truly great experience with them. I feel like...

Jan 2025
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Director

Relationship, Product

Health Catalyst Analytics Platform is pretty intuitive from a developer perspective. We have some...

Jan 2025
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Director

Relationship

Health Catalyst does a good job with customer support. They are very responsive. We get a lot of...

Jan 2025
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VP/Other Executive

Relationship

Our platform team that deals with the vendor’s ongoing live support seems to be relatively pleased...

Dec 2024
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VP/Other Executive

Relationship, Product

Our current barriers to achieving desired outcomes with Health Catalyst and our data analytics...

Dec 2024
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VP/Other Executive

Loyalty, Product

The gaps where I’m looking for improvement are the data and integration and warehousing...

Dec 2024
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VP/Other Executive

Relationship, Product

Some of my level of satisfaction with the integration is caused by the lack of modernization of the...

Dec 2024
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VP/Other Executive

Culture, Value

Whether Health Catalyst avoids charging depends. Whenever they provide a price point, they do a good...

Dec 2024
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VP/Other Executive

Relationship

The vendor hasn’t kept their promises with the release of their new platform. The release has been...

Dec 2024
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VP/Other Executive

Relationship

This may be more of our organization’s situation, but from being a Health Catalyst customer at...

Dec 2024
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VP/Other Executive

Loyalty

Whether the product is part of our long-term plans is a sensitive topic right now. That is to be...

Dec 2024
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VP/Other Executive

Loyalty, Value

We are switching from Health Catalyst Analytics Platform. It was purely a financial decision for us....

Oct 2024
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VP/Other Executive

Relationship, Product, Value

Health Catalyst themselves are not spectacular about building AI into the ROI side of the equation,...

Oct 2024
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VP/Other Executive

Relationship

Health Catalyst is more like a boutique than another vendor we use. Health Catalyst is a lot...

Oct 2024
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VP/Other Executive

Product

Health Catalyst Analytics Platform is a pretty rigid technology solution, so it is not going to be...

Oct 2024
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CEO/President

Culture

Health Catalyst does not keep all promises. That said, if I was shown a vendor that has, I would buy...

Oct 2024
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CEO/President

Product

For us, some of the quality measures in Health Catalyst Analytics Platform don't align exactly with...

Oct 2024
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CEO/President

Value

It is tough to say whether I would buy Health Catalyst Analytics Platform again. The reason is the...

Oct 2024
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VP/Other Executive

Product

One of the upsides is that Health Catalyst Analytics Platform gives analytics engineers and...

Sep 2024
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VP/Other Executive

Relationship, Product

We still just have transactional errors that occur where we find the issue and have to put in a...

Sep 2024
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Director

Operations

Health Catalyst is willing to do training for new users, and they are right there with us if we have...

Aug 2024
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Director

Relationship, Product

We know that we are not going to have unexpected downtime with Health Catalyst. They are putting...

Aug 2024
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Director

Relationship, Value

Health Catalyst is always monitoring where we are with storage space and whether we need to run some...

Aug 2024
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Director

Loyalty, Value

When we didn’t have an analytics platform, Health Catalyst Analytics Platform was an excellent way...

Aug 2024
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Director

Relationship

Health Catalyst helps us structure the data.

Aug 2024
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Director

Loyalty, Value

We are moving away from Health Catalyst's system and over to another tool just for the AI and the...

Aug 2024
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Director

Relationship, Product

We get really good technical support from Health Catalyst on our actual data warehouse, but in terms...

Aug 2024
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Manager

Value

In terms of achieving desired outcomes with our current data and analytics priorities, our biggest...

Aug 2024
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Manager

Relationship

I would probably give Health Catalyst a rating slightly below the top of the scale in terms of...

Aug 2024
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Manager

Relationship

Our challenges aren't with Health Catalyst. Our challenges are with our own people. We have had a...

Aug 2024
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VP/Other Executive

Relationship

I feel like we are so integrated with Health Catalyst as a partner that I would have to give their...

Jul 2024
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VP/Other Executive

Product

Health Catalyst Analytics Platform overall is pretty straightforward and has very sophisticated data...

Jul 2024
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VP/Other Executive

Loyalty

We have already been talking about moving to the new cloud-based platform. For the long term, we are...

Jul 2024
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VP/Other Executive

Value

Health Catalyst is great at avoiding charging for every little thing, but that is because I am...

Jul 2024
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VP/Other Executive

Culture, Value

Health Catalyst Analytics Platform works as promoted. The product is fine. If a peer asked me to...

Jul 2024
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VP/Other Executive

Relationship, Operations

In terms of the platform itself, Health Catalyst has good infrastructure support. In terms of using...

Jul 2024
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VP/Other Executive

Product

The Health Catalyst Analytics Platform could use maybe a little more artificial intelligence or some...

Jun 2024
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VP/Other Executive

Product

The Health Catalyst Analytics Platform is really easy to use. It is user friendly and very...

Jun 2024
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