Health Catalyst Analytics Platform Commentary
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Subject Expert
Benjamin Cassity
Engagement Partner
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User Commentary
Relationship
In all fairness, we are a less engaged customer with Health Catalyst, and they might see the writing...
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Relationship
We have a relatively expensive partnership with Health Catalyst. On our side, we are underutilizing...
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Relationship, Product
What I would be wary of with Health Catalyst is that they have added a lot of capability and a lot...
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Loyalty, Product, Value
In today’s environment, we would not buy the solution again. We would build something in-house. In...
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Operations
Health Catalyst is weak in the training area. We end up taking on most of the training internally....
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Product
Health Catalyst could improve the breadth of the outcome and process metrics that we can include. We...
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Relationship, Value
A barrier we face to achieving all desired outcomes with Health Catalyst Analytics Platform is...
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Product
What is going well with Health Catalyst Analytics Platform is that we can give access to all team...
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Loyalty, Product
Health Catalyst has a newer and stronger analytics platform, but their focus is primarily on the...
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Loyalty, Product
The biggest challenges with the Health Catalyst Analytics Platform are that it is not a modern...
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Loyalty
Health Catalyst is a strong partner, but now we are trying to decide if Health Catalyst Analytics...
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Product
There is an organizational interest in AI. We have another vendor partner whose sole focus is AI....
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Product
Health Catalyst has a lot of off-the-shelf products that we don't use. Everything that they have...
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Relationship
It is easy to work with the current folks. The vendor changed the team, and it made a difference....
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Loyalty, Value
We need to see that the system has a measurable return on investment. Whether we keep it in the...
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Loyalty
When we went through our evaluation, we looked at several vendors, and we almost unanimously liked...
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Relationship
Health Catalyst's support is great. Health Catalyst is very responsive. They are one of my favorite...
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Culture, Operations
In the beginning, we had a particular need, and Health Catalyst told us they could do that. However,...
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Operations, Product
The way the system is structured isn't necessarily intuitive. The challenge is figuring out how to...
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Relationship
Health Catalyst has been very helpful, but things are taking a very long time. We appreciate the...
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Relationship
Sometimes, Health Catalyst is proactive, but other times, they are not. It depends on the issue. The...
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Loyalty, Product
Health Catalyst Analytics Platform has a lot of out-of-the-box, proprietary tools that are very...
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Relationship
I really liked the Health Catalyst representatives who were assigned to us and basically worked as...
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Culture, Loyalty, Value
We have been with Health Catalyst for a long time, and we originally chose them because they had...
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Relationship
Health Catalyst is challenged by timelines and functionalities.
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Operations
We haven’t required training for Health Catalyst Analytics Platform for a number of years. Health...
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Loyalty, Product
The product quality and results of Health Catalyst Analytics Platform, particularly their analytical...
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Relationship
Health Catalyst's support team has been pretty good at resolving the issues that we have had.
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Loyalty, Value
What we are striving for, from a strategy perspective, is an increase in our overall data literacy...
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Loyalty, Product
One of Health Catalyst's limitations was that we couldn't benchmark ourselves against other...
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Relationship
From a customer perspective, we should be able to present our business problems and what we are...
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Culture, Value
Health Catalyst needs to do some work on their pricing model. It isn't really affordable right now....
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Operations
Health Catalyst relied on us to train our internal teams. They didn't really participate in that...
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Loyalty, Relationship, Value
Health Catalyst is a great company. In terms of whether I would buy the system again, if we were...
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Loyalty
Due to the nature of Health Catalyst's product as an integrated data warehouse, we are taking data...
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Operations
We haven't had a major upgrade recently, but in the past, the challenges with our implementations...
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Relationship, Product
We don't get a lot of proactive alerts or things like that from the system.
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Product, Value
We tend to do a lot of custom data developments using the data in the platform over the modules that...
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Relationship
We have very direct access to Health Catalyst's senior leaders.
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Loyalty, Product
The upgrades and quality for Health Catalyst Analytics Platform are okay, and I hope they will get better....
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Product
Our organization’s main barrier to achieving our desired outcomes with our current data analytics...
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Loyalty, Operations
Our team finds Health Catalyst Analytics Platform easy to use, but we spent a lot of money trying to...
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Culture, Loyalty
When we first bought the solution, it was good, but things have changed, and now there are...
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Loyalty
The largest barrier we have to achieving our desired outcomes with our analytics priorities is data...
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Loyalty, Value
I would buy Health Catalyst Analytics Platform again because, in our early years before we developed...
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Product
There are some design components that we are challenged with, and some of the ETL loads in Health...
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Loyalty
Health Catalyst is doing some work to migrate to the cloud, and they have a vision for a new...
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Relationship
Health Catalyst’s support people aren't great at answering our questions. A lot of times, our team...
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Loyalty, Value
Health Catalyst really hasn't delivered when it comes to providing insights. They used to provide...
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Product
A major technical issue with Health Catalyst Analytics Platform is ingesting HL7 data and other...
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Loyalty, Value
Health Catalyst is not providing any advanced capabilities. That is kind of why we are leaving them....
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Relationship, Product
For Health Catalyst, we are often bringing in the same data sources repeatedly, and that needs to be...
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Loyalty, Product
Because we don't want to be an IT company, I would give the product quality a top score. However,...
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Value
Health Catalyst does not charge us or nickel-and-dime us for things, but the product is awfully...
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Relationship
Health Catalyst is pretty good at resolutions and getting other people involved if they need to....
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Relationship
As far as the vendor being proactive goes, I would say that we find problems before Health Catalyst....
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Relationship, Product
It would be nice if we didn't find issues with some of the logic in Health Catalyst Analytics...
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Operations
With Health Catalyst Analytics Platform, the training varies from person to person. We can get...
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Loyalty, Relationship, Value
We are seeing the migration of a lot of intellectual minds leaving Health Catalyst, and there is...
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Operations
The implementation of Health Catalyst's platform caused one of our significant issues because Health...
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Loyalty
We use the core infrastructure of Health Catalyst's solution, which is called DOS, but we are...
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Product
Sometimes when we do custom applications in Health Catalyst's system, we have to use third-party...
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Product
With Health Catalyst Analytics Platform, I like the ease of access to data at our fingertips at any...
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Relationship
Health Catalyst is right there; whatever we need, they are ready. We have a really solid team, and...
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Product, Value
I love that Health Catalyst Analytics Platform is visually appealing, and our clinical teams can...
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Operations
I really wish that Health Catalyst had more training. Some of our team members have data analytics...
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Commentary Summary
Comment Type Breakout