Health Catalyst Analytics Platform Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Loyalty, Product
Because we don't want to be an IT company, I would give the product quality a top score. However,...
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Value
Health Catalyst does not charge us or nickel-and-dime us for things, but the product is awfully...
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Relationship
Health Catalyst is pretty good at resolutions and getting other people involved if they need to....
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Relationship
As far as the vendor being proactive, I would say that we find problems before Health Catalyst. It...
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Relationship, Product
It would be nice if we didn't find issues with some of the logic in Health Catalyst Analytics...
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Operations
With Health Catalyst Analytics Platform, the training varies from person to person. We can get...
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Loyalty, Relationship, Value
We are seeing the migration of a lot of intellectual minds leaving Health Catalyst, and there is...
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Operations
The implementation of Health Catalyst's platform caused one of our significant issues because Health...
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Loyalty
We use the core infrastructure of Health Catalyst's solution, which is called DOS, but we are...
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Product
Sometimes when we do custom applications in Health Catalyst's system, we have to use third-party...
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Product
With Health Catalyst Analytics Platform, I like the ease of access to data at our fingertips at any...
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Relationship
Health Catalyst is right there; whatever we need, they are ready. We have a really solid team, and...
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Product, Value
I love that Health Catalyst Analytics Platform is visually appealing, and our clinical teams can...
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Operations
I really wish that Health Catalyst had more training. Some of our team members have data analytics...
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Product
Health Catalyst's platform has been very helpful; any issues with that are just a matter of how much...
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Culture, Value
Health Catalyst has a menu of options, but they have always been willing to be flexible and...
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Operations
We don't quite push Health Catalyst for ongoing training. Ever since the solution was implemented,...
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Product
Health Catalyst's system is stable, and I am extremely satisfied with the insights it provides. It...
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Relationship
Health Catalyst is exceptional with upgrades. They work hand in hand with us, and they are very...
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Relationship
There are spots where Health Catalyst is really good at being proactive, and there are valid spots...
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Loyalty
There wasn't another option back then, but now we are moving away from the Health Catalyst...
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Relationship, Product
The vendor’s analytics platform isn't really part of their interoperability goals. We use it to make...
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Product
We had to cobble together some different systems to build the platform, and bringing together these...
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Relationship
The vendor has been responsive, but there is perhaps some disconnect sometimes when things aren't...
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Loyalty, Product
I don't think we have any other solution to bring all this data into one source. So having that...
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Loyalty
Since that decision was made for us to go with Health Catalyst, I feel like they have fallen behind...
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Loyalty, Product, Value
One of the deficiencies of Health Catalyst is that we keep wanting to upgrade our labor tools to...
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Product
One of the product's deficiencies is that it doesn't really have too many benchmarks that we are...
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Product
From an analytics perspective, Health Catalyst is specialized in the healthcare space, and they are...
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Relationship
For the most part, we are the ones who have to monitor fields and find issues. Health Catalyst...
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Value
If an organization can afford it, I would tell them that the system is a good platform, but it is...
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Product
I would encourage the vendor to use industry standards for FHIR or HL7. The vendor claims they can...
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Product
With the way Health Catalyst's system works, we can track baselines, but there is work on the...
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Relationship
The system has the functionality that it needs. The vendor's ability to meet timelines isn't...
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Loyalty, Product
Health Catalyst Analytics Platform generally does what the vendor says it is going to do. One of the...
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Value
One of the things that Health Catalyst loves to do is ROI documentation at the end of an...
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Loyalty, Product
We struggle with providing a self-service tool for our clinical staff. We have lots of operational...
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Operations
We are still using the original training from Health Catalyst, and it works well for us. The end...
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Relationship
The support at Health Catalyst is very responsive when we put in a ticket or have an issue, and one...
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Relationship
Sometimes Health Catalyst may be a little overexuberant in what they promise, and it may take a...
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Loyalty, Relationship
Health Catalyst has done a good job. We recently went through a transition to their cloud, and part...
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Loyalty, Product
From a product standpoint, we use Health Catalyst's data warehouse, and it is perfectly fine. There...
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Relationship, Value
Health Catalyst delivers great service. We have had a truly great experience with them. I feel like...
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Relationship, Product
Health Catalyst Analytics Platform is pretty intuitive from a developer perspective. We have some...
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Relationship
Health Catalyst does a good job with customer support. They are very responsive. We get a lot of...
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Relationship
Our platform team that deals with the vendor’s ongoing live support seems to be relatively pleased...
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Relationship, Product
Our current barriers to achieving desired outcomes with Health Catalyst and our data analytics...
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Loyalty, Product
The gaps where I’m looking for improvement are the data and integration and warehousing...
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Relationship, Product
Some of my level of satisfaction with the integration is caused by the lack of modernization of the...
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Culture, Value
Whether Health Catalyst avoids charging depends. Whenever they provide a price point, they do a good...
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Relationship
The vendor hasn’t kept their promises with the release of their new platform. The release has been...
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Relationship
This may be more of our organization’s situation, but from being a Health Catalyst customer at...
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Loyalty
Whether the product is part of our long-term plans is a sensitive topic right now. That is to be...
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Loyalty, Value
We are switching from Health Catalyst Analytics Platform. It was purely a financial decision for us....
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Relationship, Product, Value
Health Catalyst themselves are not spectacular about building AI into the ROI side of the equation,...
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Relationship
Health Catalyst is more like a boutique than another vendor we use. Health Catalyst is a lot...
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Product
Health Catalyst Analytics Platform is a pretty rigid technology solution, so it is not going to be...
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Culture
Health Catalyst does not keep all promises. That said, if I was shown a vendor that has, I would buy...
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Product
For us, some of the quality measures in Health Catalyst Analytics Platform don't align exactly with...
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Value
It is tough to say whether I would buy Health Catalyst Analytics Platform again. The reason is the...
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Product
One of the upsides is that Health Catalyst Analytics Platform gives analytics engineers and...
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Relationship, Product
We still just have transactional errors that occur where we find the issue and have to put in a...
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Operations
Health Catalyst is willing to do training for new users, and they are right there with us if we have...
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Relationship, Product
We know that we are not going to have unexpected downtime with Health Catalyst. They are putting...
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Relationship, Value
Health Catalyst is always monitoring where we are with storage space and whether we need to run some...
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Loyalty, Value
When we didn’t have an analytics platform, Health Catalyst Analytics Platform was an excellent way...
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Relationship
Health Catalyst helps us structure the data.
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Loyalty, Value
We are moving away from Health Catalyst's system and over to another tool just for the AI and the...
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Relationship, Product
We get really good technical support from Health Catalyst on our actual data warehouse, but in terms...
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Value
In terms of achieving desired outcomes with our current data and analytics priorities, our biggest...
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Relationship
I would probably give Health Catalyst a rating slightly below the top of the scale in terms of...
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Relationship
Our challenges aren't with Health Catalyst. Our challenges are with our own people. We have had a...
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Relationship
I feel like we are so integrated with Health Catalyst as a partner that I would have to give their...
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Product
Health Catalyst Analytics Platform overall is pretty straightforward and has very sophisticated data...
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Loyalty
We have already been talking about moving to the new cloud-based platform. For the long term, we are...
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Value
Health Catalyst is great at avoiding charging for every little thing, but that is because I am...
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Culture, Value
Health Catalyst Analytics Platform works as promoted. The product is fine. If a peer asked me to...
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Relationship, Operations
In terms of the platform itself, Health Catalyst has good infrastructure support. In terms of using...
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Product
The Health Catalyst Analytics Platform could use maybe a little more artificial intelligence or some...
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Product
The Health Catalyst Analytics Platform is really easy to use. It is user friendly and very...
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