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User Commentary
Interfacing and Integration
We have been working with the vendor to meet our gaps. After a long time of trying to fill those...
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Other Observations & Comments
When it comes to the vendor’s people, we get a mixed bag. The vendor's executives are not very...
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Service and Support
Sometimes the outcomes aren't what we want, but the support team is very timely in responding.
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Interfacing and Integration
The product is unable to receive HL7 integration. If we try to transform our HL7 data before we...
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Functionality and Upgrades
We have been able to demonstrate the great work Health Catalyst's platform has been doing for us....
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Functionality and Upgrades
Health Catalyst’s platform is designed in such a way that our clinical teams are able to have easy...
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Lessons Learned
People need to know where their organization lies on the data maturity curve and ensure that they...
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Functionality and Upgrades
We are all in on the prefaces of predictive modeling. Health Catalyst is introducing that into some...
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Functionality and Upgrades
Predictive analytics is a major area we would like to see improvement in. When looking out the...
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Relationship
We have been very happy with our partnership with Health Catalyst. The vendor's ability to help...
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Functionality and Upgrades
Health Catalyst doesn't seem to have a robust enough data engine for the volume of data that we are...
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Functionality and Upgrades
One of the biggest things that we use the platform for is to correctly assign our members to our...
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Functionality and Upgrades
The system doesn't have any true functionality built for HIPAA.
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Relationship
Health Catalyst is one of the only software vendors that we work with who we consider to be a...
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Lessons Learned
If we were to start all over with our purchasing decisions, we would choose not to have a vendor...
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Relationship
Despite the fact that Health Catalyst is a technology company, they do a really good job of building...
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Implementation and Training
Health Catalyst’s implementation services, including the recent upgrades, have been really good.
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Relationship
Health Catalyst has integrity, purpose, and trust. We can trust the vendor, and they are transparent...
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Relationship
We do not know about some of the product’s capabilities. We are very dependent on our client...
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Functionality and Upgrades
We are seeing gaps in our reporting functionality with Health Catalyst's product. Some of the...
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ROI / Cost
Health Catalyst's system has brought utilization outcomes for our organization. We are also getting...
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ROI / Cost
We have used the solution as part of our performance improvement initiatives. That has resulted in...
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Functionality and Upgrades
The quality and functionality of the solution are very good for what we need. Right now, we are very...
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Future Outlook
Our EMR vendor is offering a product that may provide us with more functionality than Health...
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Functionality and Upgrades
Health Catalyst's system requires a lot of customization. We have maximized the developments that...
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Relationship
Our partnership with the vendor could be better. We ultimately get the support that we need from the...
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Implementation and Training
Health Catalyst's bread and butter is their data organization. They spent a tremendous amount of...
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ROI / Cost
The product doesn't give us a good national benchmark. We are going to continue with Health...
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ROI / Cost
We pay a fairly healthy annual fee for the product, but I have noticed that some of our additional...
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Relationship
Getting the vendor's executives involved has been very effective for us. The vendor's service...
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Functionality and Upgrades
I wish that Health Catalyst had some better products. We need something that could help us calculate...
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Technology
One of the challenges that we have had with the system has come about because it is a challenge for...
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Other Observations & Comments
Health Catalyst is a technology group and an analytics-support firm, so I don't see any huge gaps in...
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Functionality and Upgrades
Health Catalyst Analytics Platform is our main enterprise data warehouse, so we are able to use the...
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ROI / Cost
We are certainly seeing outcomes related to Health Catalyst. We really view them almost as a...
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Functionality and Upgrades
There is nothing missing from Health Catalyst that really comes to mind. I don’t think there is an...
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ROI / Cost
We have offset a lot of costs based on Health Catalyst Analytics Platform, and our healthcare costs...
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Sales and Contracting
Health Catalyst has always focused on the provider side. When they first signed us up, they said...
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Other Observations & Comments
We don't put our financial data in the system because we have it all in the claims system. So, we...
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Relationship
Health Catalyst has been a very good partner with us. They are very flexible. We have a contract,...
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Functionality and Upgrades
I am looking forward to some of the new products that Health Catalyst is coming out with. We have...
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Other Observations & Comments
We have the clinical and the claims data across multiple payers, and the payer data is all rolled up...
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Functionality and Upgrades
We have overcustomized the product, and that is probably no fault of ours. Health Catalyst will...
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Relationship
Health Catalyst has kept all their promises and customized everything over the years. And the vendor...
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Functionality and Upgrades
I like that we have always been able to customize things, but at the same time, the customizations...
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Functionality and Upgrades
One of the Health Catalyst tools, Value Optimizer, is really helping us with our value-based...
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Technology
We are using a master data management tool from a third party, and that is certainly a tool that I...
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Relationship
We have had a great experience with Health Catalyst while developing a lot of their tools with them....
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Future Outlook
The long-term plan is to use the platform for what it is good at and where Health Catalyst has...
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Relationship
Health Catalyst is very flexible with scheduling. They do a really nice job of bringing people up to...
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Functionality and Upgrades
The system doesn't handle unstructured data well. The vendor needs some help with ingesting...
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Sales and Contracting
Health Catalyst first sold our leaders on what they called late binding, and I personally never...
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Technology
I really wish that Health Catalyst would do AI. It says on the vendor’s website that they do...
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Implementation and Training
We have to ask for training from the vendor. That is not proactive. There was a certain upgrade that...
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Functionality and Upgrades
There is constant learning when we bring new employees on to the same design concept. We don't have...
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Relationship
We can get reports out of the door more quickly when the reports are developed from the platform....
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Technology
The product isn’t used by all of our developers. We would love to do more with the platform, but we...
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Functionality and Upgrades
All of the UI components that Health Catalyst built into the web are very good. The vendor is very...
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Interfacing and Integration
We have not been able to bring data back and forth between Health Catalyst's product and our EMR.
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Service and Support
There are people at Health Catalyst that I absolutely love working with. Everybody is responsive. A...
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Relationship
A lot of customers must be facing the very same challenges that we are facing due to regulatory or...
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Relationship
When we talk to Health Catalyst's people, they always have to go check with somebody else before...
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ROI / Cost
The feeling that we are receiving our money’s worth goes up and down. I have been on projects with...
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Lessons Learned
For smaller organizations that don’t have a large development footprint, I might recommend Health...
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Functionality and Upgrades
The product is missing population management functionality. We have ways of managing populations,...
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Functionality and Upgrades
We upgrade the platform on a regular basis. Our EMR upgrades happen on the same basis, and we have a...
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Functionality and Upgrades
The platform allows us to look at the financial picture of our provider network. We are able to show...
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Functionality and Upgrades
The platform has allowed us to do a bit more analytics at a high level than we could do before. The...
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Functionality and Upgrades
We are struggling with the software a little because we need to utilize the other products the...
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Lessons Learned
We still need to take some time to develop the product. But that is natural and very reasonable for...
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Functionality and Upgrades
We were hoping that Health Catalyst’s product would be easier to maintain. The product is not that...
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Relationship
Health Catalyst utilizes their account executives very well, and we have regular meetings, sometimes...
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Functionality and Upgrades
Health Catalyst’s solution is pretty big and takes a lot of effort to maintain. Sometimes smaller...
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Relationship
Health Catalyst is one of the best vendors we have ever worked with. They have wonderful...
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Relationship
Good data and analytics have become such critical components of our relationship with Health...
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Relationship
A yellow flag that we have seen from Health Catalyst is that they didn’t come into our relationship...
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ROI / Cost
We were looking to Health Catalyst to program things, manage the projects, and guide us throughout...
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ROI / Cost
We have been focused on business- and project-based outcomes with Health Catalyst Analytics...
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Functionality and Upgrades
We are still on a slightly older version, and I think the integrated machine learning and the...
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Service and Support
I have not seen anything more than reactive service. Health Catalyst has never given us any kind of...
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Other Observations & Comments
The data operating system is the tool we leverage to get the data into a common platform. That tool...
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Functionality and Upgrades
Our biggest challenge with Health Catalyst is their DOS platform. We recently implemented it into...
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ROI / Cost
Health Catalyst is helping us to develop our structure, our strategy, and the way we implement or...
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Relationship
The individuals we work with from Health Catalyst are very responsive.
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Functionality and Upgrades
I would love to have more predictive analytics out of the product. Health Catalyst needs to develop...
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Service and Support
I would like Health Catalyst to have more proactivity with their new improvements. We expect the...
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Functionality and Upgrades
The platform can be cumbersome. The user interface isn’t always optimized, and it is overly complex.
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ROI / Cost
Health Catalyst doesn’t avoid charging for every little thing with the consulting hours and the way...
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ROI / Cost
If I were talking to a peer, I would tell them that the analytics platform actually changed how we...
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Relationship
We have a very close relationship with Health Catalyst, so anytime we need anybody, we can get ahold...
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Functionality and Upgrades
There is a bit of a disconnect between us and Health Catalyst on linking the data side of the...
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ROI / Cost
We have built a number of dashboards related to different parts of operations using the analytics...
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Relationship
I do not fully understand Health Catalyst’s road map, so I don't know what is or isn't on the road...
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Interfacing and Integration
The product doesn’t always interact well with some of the other tools that we use.
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Future Outlook
We are working through some things with Health Catalyst, but I am an optimistic person. I believe...
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Functionality and Upgrades
The nice thing about Health Catalyst Analytics Platform is that we are able to pull in almost any...
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Functionality and Upgrades
We have seen improved efficiency in our analytics from using Health Catalyst Analytics Platform, and...
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ROI / Cost
We have projects in which the idea is to limit costs, increase revenue, or increase market share....
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Functionality and Upgrades
The product is comprehensive. We can track the metrics we are building and track the metadata...
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Functionality and Upgrades
We mostly use the platform in our data warehouse for process improvement initiatives. We have an...
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Relationship
We have had a long relationship with the vendor. We have seen a lot of growth in their company. The...
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Functionality and Upgrades
Health Catalyst has some truly fabulous tools that are very user friendly. We have been able to...
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Functionality and Upgrades
One area that we have struggled with has been the data governance piece. The tools to support data...
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Functionality and Upgrades
We are huge users of the Pop Analyzer tool, which is an amazing tool, but we are right on the edge....
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Relationship
We have a team assigned to us, so I can talk to anyone from Health Catalyst anytime I want. That is...
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Other Observations & Comments
Health Catalyst has recently done some acquisitions because they have been looking to fill in some...
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Other Observations & Comments
Over the past several years, Health Catalyst has acquired other organizations. When Health Catalyst...
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Implementation and Training
Over the past year, the training has been very effective. We have used Health Catalyst University...
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Relationship
We asked about some things, and Health Catalyst said yes to them because they knew it would take us...
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Other Observations & Comments
During the implementation, there was something the vendor didn't tell us that could have been...
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Service and Support
Our account manager is really good. We also had several people in other positions that were all phenomenal....
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ROI / Cost
Prior to us fully engaging with what Health Catalyst had to offer, our stakeholders were very...
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Functionality and Upgrades
Things like the Health Catalyst Pop Insights application are easy for people to use. It is hard to...
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Other Observations & Comments
Driving tangible outcomes is clearly Health Catalyst’s goal, but we are not able to get descriptive...
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ROI / Cost
The analytics platform, along with its technology, has been very helpful. We have been able to build...
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Functionality and Upgrades
Some things still feel a bit labor intensive to create and maintain, but I don’t know how many of...
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Implementation and Training
We go through regular training with the vendor. However, if we have something that we are trying to...
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Other Observations & Comments
I don’t know whether there are more abilities built into Health Catalyst’s system than some of my...
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Relationship
Health Catalyst has been very willing to engage with us and to help educate our leadership teams on...
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Service and Support
Health Catalyst has a pretty small data science group, and we have a good relationship with that...
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Technology
We have had some day-to-day challenges with operating and supporting Health Catalyst Analytics...
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Relationship
Health Catalyst presents their road maps fairly regularly. I don't think I ever circle back to see...
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Lessons Learned
I would wholeheartedly and enthusiastically recommend Health Catalyst’s product. I tell other people...
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Relationship
The vendor doesn’t promise things that they know they can’t ultimately deliver. The vendor does...
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Implementation and Training
Health Catalyst doesn’t do a whole lot of training. The training they do is pretty informal. It is...
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Other Observations & Comments
Health Catalyst is willing to support our integration goals, but the interoperability depends on...
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Service and Support
On the service side, the vendor could always have quicker, more in-depth responses. Health Catalyst...
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Other Observations & Comments
The product could be a little cheaper. We are not realizing a return on our investment, but that is...
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Functionality and Upgrades
We are trying to replace and enhance traditional reporting methodologies. Health Catalyst Analytics...
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Functionality and Upgrades
From a technical perspective, a couple of specific things are missing. The system is unable to...
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Other Observations & Comments
We intend to leverage the system's capabilities to advance our ability to transform our healthcare...
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Service and Support
The vendor could improve their response time. We usually reach out because my team has identified...
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Lessons Learned
I would tell others that the system's functionality in and of itself is very attractive. And if the...
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Relationship
Health Catalyst is a good company with good vision and good leadership. Certainly, their intent to...
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ROI / Cost
We would not buy this product again at the same price point. When we were able to start to turn on...
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Implementation and Training
We have had specific training sessions, both for my technical team and for some of the business...
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Functionality and Upgrades
The user interfaces are very well designed. The design is logical. There is definitely no need to be...
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Functionality and Upgrades
In tandem with another system we are using, this system is measurably improving our patient...
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Functionality and Upgrades
We use this system to get through another system. I wish the connections between the systems were...
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ROI / Cost
The most important outcome from the product is that we did really well in terms of government...
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Functionality and Upgrades
The value of DOS is that it is a platform that provides tools that we can build on top of. The...
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Interfacing and Integration
The integration is fine. We haven't had any barriers, but the integration is not something that...
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Future Outlook
Health Catalyst hasn’t gotten to the point where the product works in real time. That timing is the...
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Functionality and Upgrades
The vendor developed some nice visualization tools for the BI product we use. The tools have pretty...
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Future Outlook
The vendor is building out a text data mart. So a lot of our text is now available for analytics....
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Relationship
The vendor is very careful about what they promise. They are pretty clear about what is a prototype,...
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Functionality and Upgrades
Health Catalyst does a very good job of being on the cutting edge of developing products that answer...
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Future Outlook
The system couldn't do what we needed it to do, and Health Catalyst admitted that. We think another...
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Relationship
Health Catalyst is both a vendor and a partner to us. They are certainly a partner in the...
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Functionality and Upgrades
Working with Health Catalyst has been a good experience. We upload our claims data and any medical...
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ROI / Cost
We met the July 1 mandate and were compliant with the CMS rules. With Health Catalyst, the process...
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Relationship
If I had any suggestion for improvement, it would be to have more structure to Health Catalyst’s...
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Functionality and Upgrades
Accessing the claims information and getting it converted to FHIR is a seamless process with Health...
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