Huron Payer IT Consulting Commentary
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Subject Expert
Greg Hughes
Research Director
Commentary Summary
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User Commentary
Loyalty
We didn't consider any other firms. We had a previous arrangement with Huron, and they were the...
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Relationship
There was a high level of engagement from Huron and appropriate issue escalation. Huron was well...
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Relationship, Services
We ticked boxes and made sure Huron delivered all the things that were in the statement of work. On...
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Loyalty, Relationship, Operations
We chose Huron because a person who works for me had worked with a consultant at Huron. I knew our...
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Value
We definitely got our money's worth and definitely got value for what we paid for. The team Huron...
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Relationship, Operations
There were times when Huron did a very good job analyzing what we have done and what our Salesforce...
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Operations
There were two areas for improvement. We asked Huron if they could have a more physical on-site...
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Relationship
Huron has been fantastic. We have some thorny issues with our road map in terms of how we want to...
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Loyalty
The only reason I don’t give a top score on Huron driving outcomes is that we haven't really...
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Relationship, Services, Value
My experience with Huron has been favorable. We don't escalate things often, but they are very...
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Loyalty, Operations
When Huron comes in to consult with us, they look at understanding what our strategy is, and they...
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Loyalty, Services
We selected Huron for their expertise with the particular software we were implementing. We did a...
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Operations
Huron brought forward some different ways to implement dashboards, and they also gave us...
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Operations, Services
Huron was not perfect in every area; there was some day-to-day stuff that I had to consistently fix...
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Relationship, Operations
Huron is a strategic thought partner, and they help us know what software infrastructure we need to...
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Relationship, Operations
We created a massive backlog, and the firm has been very transparent and very good at telling us...
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Loyalty, Operations
We wanted Huron for this project because we were confident that they would be able to do this work...
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Relationship, Operations, Services
The firm actually knows quite a bit about the payer and the provider space in healthcare, and that...
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Relationship, Operations
The firm is incredibly good on the technical side. They have to deal with the fact that our...
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Relationship, Operations
The firm has had to do two things simultaneously. First, they have to conform to an incredible...
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