Huron Payer IT Consulting Commentary
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Trent Davis
Research Director
KLAS Research Director - Trent Davis
 
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User Commentary

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Director

Operations

Once we were done with the assessment, the implementation didn't involve a lot of strategy. The firm...

Dec 2023
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Director

Relationship

The executives are very involved. We even have frequent one-on-ones with the engagement lead. They...

Dec 2023
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Director

Relationship, Operations

The staff and consultants are very professional. Huron had a great team when we implemented our...

Dec 2023
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Manager

Relationship, Relationship, Value

The firm has good folks on their team. Huron has quality experience in the payer domain, and they...

Oct 2023
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Director

Relationship, Relationship, Operations, Operations

If someone gets as many consultants as we did, the consultants are not all rock stars. However,...

Aug 2023
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Director

Loyalty, Loyalty, Services, Services

People hate change, so it took the users a while to get used to things. But the satisfaction is...

Aug 2023
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Director

Operations, Operations, Value

I truly enjoyed our partnership with the firm because they weren't just selling us stuff all the...

Aug 2023
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CEO/President

Relationship, Relationship, Relationship

Huron has great people and great technology, and the value I get from them is off the charts. For...

Aug 2023
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CIO

Relationship, Relationship

Huron executives are always on top of things. I love Huron. Huron has reflected strategic...

Aug 2023
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CIO

Loyalty, Loyalty

We were looking for a vendor with a lot of healthcare experience that knew healthcare inside and out...

Aug 2023
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CEO/President

Relationship, Relationship, Relationship

Something that Huron could improve is all the handoffs with different staff members when they are...

Aug 2023
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CIO

Loyalty, Loyalty, Relationship, Relationship

I have seen many things in healthcare. The one thing that differentiates Huron and makes it so we...

Aug 2023
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CIO

Relationship, Relationship, Operations, Operations

Huron could highlight the risk in a more aggressive way because there are dependencies in every...

Aug 2023
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VP/Other Executive

Loyalty, Relationship, Operations, Operations, Operations, Services

The primary challenge with Huron was their lack of transparency and partnership in providing...

Jul 2023
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VP/Other Executive

Relationship, Relationship, Relationship

Huron’s executives have been pretty involved and have done some follow-ups and ideations with me...

Jul 2023
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VP/Other Executive

Value, Value, Value

For our specific engagement with Huron, we probably got our money's worth. They did not charge for...

Jul 2023
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Director

Relationship, Relationship

One of the things I appreciate about Huron is that they don't push hard on sales. We stay in contact...

Jul 2023
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Director

Relationship, Relationship

Huron has strong resources. We have grown internally and don't have to seek out consulting resources...

Jul 2023
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Director

Relationship, Relationship

Huron could work on understanding us as customers and how our businesses evolve. If someone is...

Jul 2023
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Director

Relationship, Relationship

There is one particular person I have remained in contact with over the years. They are assigned to...

Jul 2023
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Director

Relationship, Relationship

The engagements we have had with Huron have been successful. They are well organized and well run....

Jul 2023
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Director

Loyalty, Relationship, Relationship, Relationship

From a broad relationship perspective, Huron is a trusted partner. If we weren't happy with them, we...

Jul 2023
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Director

Relationship, Relationship, Relationship, Operations

Huron does a great job of finding, hiring, and retaining consistent, excellent people.

Jul 2023
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Director

Relationship, Relationship, Relationship, Operations

Huron continues to work with us within and even beyond their core practices. They do have a...

Jul 2023
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Director

Relationship, Relationship, Relationship

Huron is not a small firm where we are one of their few customers. We are one of many, but we are...

Jul 2023
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Director

Loyalty, Relationship, Relationship, Relationship

I would recommend that if someone is looking for a midsize firm that has great talents and breadth...

Jul 2023
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Director

Relationship, Relationship, Relationship, Services

One big positive for us is that Huron’s consultants work with us to understand our users’ needs and...

Jul 2023
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Director

Relationship, Relationship, Relationship

Huron’s biggest challenge is saying no; they don’t say no enough. Additionally, there used to be a...

Jul 2023
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Director

Relationship, Relationship, Relationship, Value, Value, Value

We have regular status reports with Huron where they report issues, concerns, or accomplishments, so...

Jul 2023
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