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Operations
Once we were done with the assessment, the implementation didn't involve a lot of strategy. The firm...
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Relationship
The executives are very involved. We even have frequent one-on-ones with the engagement lead. They...
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Relationship, Operations
The staff and consultants are very professional. Huron had a great team when we implemented our...
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Relationship, Relationship, Value
The firm has good folks on their team. Huron has quality experience in the payer domain, and they...
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Relationship, Relationship, Operations, Operations
If someone gets as many consultants as we did, the consultants are not all rock stars. However,...
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Loyalty, Loyalty, Services, Services
People hate change, so it took the users a while to get used to things. But the satisfaction is...
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Operations, Operations, Value
I truly enjoyed our partnership with the firm because they weren't just selling us stuff all the...
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Relationship, Relationship, Relationship
Huron has great people and great technology, and the value I get from them is off the charts. For...
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Relationship, Relationship
Huron executives are always on top of things. I love Huron. Huron has reflected strategic...
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Loyalty, Loyalty
We were looking for a vendor with a lot of healthcare experience that knew healthcare inside and out...
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Relationship, Relationship, Relationship
Something that Huron could improve is all the handoffs with different staff members when they are...
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Loyalty, Loyalty, Relationship, Relationship
I have seen many things in healthcare. The one thing that differentiates Huron and makes it so we...
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Relationship, Relationship, Operations, Operations
Huron could highlight the risk in a more aggressive way because there are dependencies in every...
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Loyalty, Relationship, Operations, Operations, Operations, Services
The primary challenge with Huron was their lack of transparency and partnership in providing...
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Relationship, Relationship, Relationship
Huron’s executives have been pretty involved and have done some follow-ups and ideations with me...
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Value, Value, Value
For our specific engagement with Huron, we probably got our money's worth. They did not charge for...
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Relationship, Relationship
One of the things I appreciate about Huron is that they don't push hard on sales. We stay in contact...
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Relationship, Relationship
Huron has strong resources. We have grown internally and don't have to seek out consulting resources...
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Relationship, Relationship
Huron could work on understanding us as customers and how our businesses evolve. If someone is...
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Relationship, Relationship
There is one particular person I have remained in contact with over the years. They are assigned to...
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Relationship, Relationship
The engagements we have had with Huron have been successful. They are well organized and well run....
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Loyalty, Relationship, Relationship, Relationship
From a broad relationship perspective, Huron is a trusted partner. If we weren't happy with them, we...
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Relationship, Relationship, Relationship, Operations
Huron does a great job of finding, hiring, and retaining consistent, excellent people.
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Relationship, Relationship, Relationship, Operations
Huron continues to work with us within and even beyond their core practices. They do have a...
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Relationship, Relationship, Relationship
Huron is not a small firm where we are one of their few customers. We are one of many, but we are...
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Loyalty, Relationship, Relationship, Relationship
I would recommend that if someone is looking for a midsize firm that has great talents and breadth...
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Relationship, Relationship, Relationship, Services
One big positive for us is that Huron’s consultants work with us to understand our users’ needs and...
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Relationship, Relationship, Relationship
Huron’s biggest challenge is saying no; they don’t say no enough. Additionally, there used to be a...
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Relationship, Relationship, Relationship, Value, Value, Value
We have regular status reports with Huron where they report issues, concerns, or accomplishments, so...
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