Home chevron icon Imaging Systems chevron icon Imaging Software chevron icon Universal Viewer (Imaging)

NilRead Commentary
Filtered view: All

Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Enterprise Imaging 2024: Vendors and Providers Driving Market Progress
Enterprise Imaging 2024:
Vendors and Providers Driving Market Progress
April 2024
View Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Operations

Hyland's training documentation for NilRead was okay. The vendor had decent documentation. Of...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Hyland has marketed NilRead as a great application. We intended to use it as a primary way to...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

NilRead seems reliable. It has a lot of functionality. I think it has all the tools we would need to...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

I don’t think Hyland keeps all their promises. I think they have lost their edge. Also, Hyland can...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

We had our bumps early on with Hyland’s support team, but right now we have enough attention from...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Value

We do not allow Hyland to charge for everything. They definitely want to charge us for every little...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

Hyland does a good job of providing training. Sometimes we have to squeeze them a little, but they...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

One thing I would improve with Hyland’s training would be to make sure that the training...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

NilRead has been an absolute success.

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Relationship

Access to different people at Hyland greatly depends on a customer's sales contact. If a customer...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

It seems like Hyland nickel-and-dimes us for everything. We receive a ton of professional services...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Product

NilRead has done a great job with what we use it for.

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty

Hyland is no longer pursuing pathology. We really need a pathology viewer.

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Product

The problem is that NilRead pulls out of our VNA. If the VNA isn't functioning well, we can't pull...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Product

NilRead is pretty flawless. I was actually able to use it to pull up images in my chart with my...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

CTO

Loyalty, Relationship

I don't know whether we will still be a Hyland customer in a year from now. One of Hyland's problems...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Our problems have to do with scaling and the way NilRead works. There is too much data coming...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

NilRead is a good basic product for less complex or robust solutions. It is a decent image viewer if...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

Going into the cloud brought a level of complexity with NilRead that we are still working to...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

A lot of the time, our team is identifying issues in NilRead that Hyland’s team should have known...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

NilRead is a good viewer; we have been very pleased with it. The unfortunate part is that we have...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Hyland has not taken the time to get to know imaging, and it feels like we are a small group of...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Hyland has provided a product that is probably the best in the marketplace for enterprise imaging in...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We have more than accomplished everything that we expected out of our enterprise imaging strategy....

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

With Hyland's help, we have been able to learn over time to be very self-sufficient in managing...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Culture

There is not really anything from the technical perspective that Hyland needs to improve. However,...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

It is hard for us to keep investing in a product and spreading it across our enterprise when we...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​