NilRead Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Manager

Relationship

NilRead is fairly stable and reliable, but if it were up to me, I wouldn’t buy NilRead again, mainly...

Feb 2025
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Director

Relationship, Product

There were a lot of defects and releases from NilRead that could cause issues and performance...

Feb 2025
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Manager

Product

The problem with NilRead is that there are no hanging protocols. If we are looking to compare a...

Feb 2025
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Manager

Relationship

We have people who specifically deal with Hyland, and we go to them when we have issues. I couldn't...

Feb 2025
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CTO

Culture, Value

I am not sure that Hyland can keep all of their promises. They charge for everything they do. We...

Jan 2025
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CTO

Relationship

The good news with NilRead is that it just works. If it isn't working, I am going to hear about it....

Jan 2025
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Manager

Operations

When NilRead was implemented, Hyland provided a computer-based training program to learn the system,...

Dec 2024
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Manager

Culture, Value

Hyland doesn't charge for every little thing, but it is very difficult to deal with their finance...

Dec 2024
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Director

Product, Value

Hyland’s upgrade process for NilRead is extremely streamlined and easy. Hyland gives us all the...

Nov 2024
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Director

Operations, Product

NilRead from a technology perspective is pretty good. It has zero footprint and performs well. There...

Nov 2024
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Director

Relationship

Most of the time, the Hyland support people are pretty good, but we have had one issue that has been...

Nov 2024
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Director

Operations

Hyland had pretty in-depth, up-front training on NilRead. They scheduled classes with large groups...

Nov 2024
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Director

Product

We have several web servers in our internal production environment, and the servers are load...

Nov 2024
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Director

Product

We have NilRead integrated just about everywhere that we want; it is easy to integrate the system...

Nov 2024
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Manager

Relationship, Product

NilRead is all right, but it is not great. It depends on what someone is using it for.

Nov 2024
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Manager

Product

There are no reading protocols in NilRead. For most products, there is a set of default reading...

Nov 2024
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Manager

Product

The biggest challenge with NilRead is that the database stuff won't keep in sync. It can't process...

Nov 2024
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Manager

Product

The tool sets in NilRead weren't good enough for our doctors, and they were jumping up and down...

Nov 2024
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Manager

Operations

Hyland's training documentation for NilRead was okay. The vendor had decent documentation. Of...

Jul 2024
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Manager

Loyalty, Product

Hyland has marketed NilRead as a great application. We intended to use it as a primary way to...

Jul 2024
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Director

Loyalty, Product

NilRead seems reliable. It has a lot of functionality. I think it has all the tools we would need to...

May 2024
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Director

Operations

I don’t think Hyland keeps all their promises. I think they have lost their edge. Also, Hyland can...

May 2024
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Analyst/Coordinator

Relationship

We had our bumps early on with Hyland’s support team, but right now we have enough attention from...

Mar 2024
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Analyst/Coordinator

Culture, Value

We do not allow Hyland to charge for everything. They definitely want to charge us for every little...

Mar 2024
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Analyst/Coordinator

Operations

Hyland does a good job of providing training. Sometimes we have to squeeze them a little, but they...

Mar 2024
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Analyst/Coordinator

Operations

One thing I would improve with Hyland’s training would be to make sure that the training...

Mar 2024
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Analyst/Coordinator

Relationship, Product

NilRead has been an absolute success.

Mar 2024
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Analyst/Coordinator

Culture, Relationship

Access to different people at Hyland greatly depends on a customer's sales contact. If a customer...

Mar 2024
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