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User Commentary
Product
The product sits on top of our VNA. I wouldn't say they are connected, but some things do...
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Product
The hanging protocol build is challenging, but we don't use it as a radiologist workstation. But we...
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Relationship
Hyland is really pushing to drive customers to improve and advance, and Hyland is providing a lot of...
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Product
Our referring providers love NilRead's tools, functions, availability, and stability.
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Loyalty
We are growing disenchanted with Hyland. We are not to the point where we feel we need to get...
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Loyalty
Hyland was one of the first vendors we engaged with that really seemed to have their act together....
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Relationship, Product
We have had issues with NilRead, and we have requested multiple things from the vendor. Hyland...
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Relationship
Hyland is really good about responding to us; they are very attentive.
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Operations, Product
Hyland did a really good job of training. With the images being retrieved, our people don't realize...
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Operations
The only real struggle we had with Hyland was with their implementation services. We definitely...
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Product
NilRead is highly used and appreciated. The clinical teams that use it regularly really like it and...
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Relationship
Hyland’s support people have done quite well with what we have asked them to do, but they are also...
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Operations
It might be nice if Hyland had more online training. They might have some resources that I am not...
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Loyalty
The product has been good but has lacked in some integration areas. We want to consolidate our...
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