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KLAS VP, Imaging, Cardiology & Oncology - Monique Rasband
Subject Expert

Monique Rasband

VP, Imaging, Cardiology & Oncology

monique.rasband@klasresearch.com

801-734-6281

 
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CTO

NilRead is actually entering straight into our EMR vendor's system where the physician can look at...

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Hyland did a really good job once I got past their tier two support and got to one of their...

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Manager

We used NilRead for collaboration during the COVID-19 pandemic so that multiple radiologists could...

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Manager

When it comes to migration, there can be statements of work or change orders if the study volumes go...

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Manager

Hyland’s support is excellent. The support people provide a lot of around-the-clock support and...

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Manager

The NilRead system is a no-footprint system, and that means that there is no installation on a local...

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Manager

I would just recommend improvements with specific scrolling in various modalities. For example, we...

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Physician

NilRead has never really taken off at our organization. We have kept it in place and hoped more...

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Manager

I like NilRead. It has gotten even better since its last upgrade. The solution is very functional,...

May 2021
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Manager

If we want to use NilRead for straight-up viewing, that is fine. However, for doing any advanced...

May 2021
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Manager

For training, Hyland has user guides and things that we can go through, but there isn't any sort of...

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Manager

Hyland is really good at providing integration. NilRead is pretty simple. I like that it is a...

Apr 2021
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Director

NilRead seems to be a pretty good solution. It works, and it is stable. It doesn't have the same...

Feb 2021
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Director

We have done quite a bit with NilRead. It is integrated into our patient portal so that referring...

Feb 2021
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Director

NilRead is not a trivial application to manage. NilRead has been used in a limited fashion just by...

Feb 2021
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Manager

The only thing I call on the vendor for is support. But they have been very responsive to any...

Jan 2021
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Manager

The implementation is fairly straightforward. The vendor has good support. Product development is...

Jan 2021
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VP/Other Executive

One of the perks of NilRead is the integration with Epic's MyChart product. We have been able to...

Jan 2021
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VP/Other Executive

I would like to see quicker development on the NilRead side and more tools for scalability. We are...

Jan 2021
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VP/Other Executive

Hyland has been a little shy to talk too much about AI, though we know they are thinking about it....

Jan 2021
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VP/Other Executive

Nilread is a reliable system. I don’t have to think about using the system; it just works, and it...

Dec 2020
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Director

The ROI is hard to quantify in terms of dollars, but in terms of goodwill and relationships, we...

Dec 2020
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Director

Hyland still looks at everything as a project and a cost. Even though something might be an...

Dec 2020
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Director

We haven't done a recent upgrade to the system. In terms of training, we rely on local subject...

Dec 2020
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Director

Hyland has delivered what we expected, but they haven't done anything new. I don't think any of our...

Dec 2020
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Director

I like the product's user interface. It is very straightforward and easy to use. Accessing the...

Dec 2020
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Director

Hyland's R&D members are fantastic. They are flexible and quick to get involved in a project. But...

Dec 2020
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Physician

We haven't measured an ROI for NilRead. We have the system but haven't measured the ROI. Because of...

Nov 2020
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Physician

We had a pricing dispute, and the contract was clear. The contract was favorable to us, and we had...

Nov 2020
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Manager

Clinicians and physicians click on the link in our EMR that is tied to the order, and then NilRead...

Nov 2020
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Manager

Hyland is proactive. Our account executive is really good about reaching out, catching up, and...

Nov 2020
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CTO

NilRead is basically a DICOM view that we have integrated into our EMR. Hyland has some really good...

Nov 2020
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CTO

At one point, NilRead was having problems, and I had to help figure out the issue. We did...

Nov 2020
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CTO

My phone isn't ringing, so that means things with NilRead are good. I would give NilRead a strong...

Nov 2020
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CTO

The Hyland executives pay real close attention to me now. I had to dig to get some executive...

Nov 2020
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CTO

When I started working with Nilread, I was the new person walking in off the block. I couldn't spell...

Nov 2020
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CIO

We have had some challenges with NilRead in terms of scaling the system and getting it to work...

Sep 2020
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CIO

We have had some frustrations with the executive involvement. We work with some amazing people at...

Sep 2020
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Manager

The ROI from the system is there. We were able to collapse several departmental systems into one...

Sep 2020
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Manager

We have OnBase as well, but my team doesn't deal with that. Some of the GI things end up feeding...

Sep 2020
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VP/Other Executive

NilRead has been a disappointment to us, and it is not as robust and functional as we thought it...

Aug 2020
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VP/Other Executive

We have had some pretty significant issues with the reliability of NilRead. It is a solution that...

Aug 2020
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