EasyConnect Jaguar Commentary
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Subject Expert
Tyson Blauer
Research Director
Commentary Summary
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User Commentary
Relationship, Product
I get alerts when EasyConnect Jaguar doesn't work and when things aren't flowing through its...
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Loyalty
EasyConnect Jaguar isn't part of our long-term plans, but that isn't because we aren't satisfied...
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Relationship, Product
We haven't submitted any needs to iatricSystems. EasyConnect Jaguar always functions the way we...
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Relationship
iatricSystems is always on top of things. If there is a glitch or if something doesn't seem to be...
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Operations
To be successful with EasyConnect Jaguar and work with iatricSystems, customers need to make sure...
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Loyalty, Relationship, Value
iatricSystems is pretty good at keeping promises. As long as we have small changes, iatricSystems...
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Operations, Product
I am really one of the few people who uses EasyConnect Jaguar here, so we don't have to have a lot...
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Relationship
Our last upgrade was kind of rocky, but that wasn't entirely iatricSystems’ fault. It was because of...
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Product
The search functionality in EasyConnect Jaguar is very character specific, so we can't do all...
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Relationship
If there is any really good plus with EasyConnect Jaguar, it is that iatricSystems’ upgrade team and...
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Loyalty, Value
We executed a project to actually get off the EasyConnect Jaguar engine. EasyConnect Jaguar was not...
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Value
EasyConnect Jaguar’s pricing is unfair. There were several different projects that we couldn't do...
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Product
We want the ability to export and import filters and transformations that use preexisting data...
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Product
We would like to be able to open multiple windows with the system. Currently, if I open up a...
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Operations
I really like the system. The solution is getting to where it needs to be. Our implementation went...
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Product
One recommendation that I have for the vendor would be to add a statistics reporting module to the...
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Relationship
I have found iatricSystems to be very tolerant. They have traveled with us through various changes...
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Relationship, Product, Value
EasyConnect Jaguar has provided us with an economical way to create client EHR relationships and...
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Operations
I really haven't needed training for quite a number of years, but at the time the training was done,...
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Relationship, Product
Since EasyConnect Jaguar integrates with other vendors' systems, those vendors often make changes,...
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Product
EasyConnect Jaguar helps us achieve interoperability standards for lab electronic orders and such....
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Value
The combination of EasyConnect Jaguar and iatricSystems' team creates a very powerful tool to help...
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Operations
We just don't really do training with iatricSystems. Once we had training, we were done. There is no...
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Relationship
iatricSystems supports our interfaces 24/7. They monitor things and fix issues before they even...
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Relationship, Product
EasyConnect Jaguar’s functionality just works. That is nice. We haven’t had to have any major...
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Relationship, Product
iatricSystems has been a great partner. We are a small hospital, so they help us manage all of the...
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Relationship, Product
EasyConnect Jaguar is one of my favorite products. It is one of the easiest products that I have...
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Relationship, Product
The one thing that kind of bugs me about the product is sometimes I feel like it is slow to move...
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Relationship, Operations, Value
If we didn't have this product, there would be a lot that we wouldn’t be doing. There are a lot of...
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Relationship
Some of the people over at iatricSystems are very good. They will reach out and ask whether things...
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Operations
The initial training was a long time ago, and part of it might have been on me, but I didn't really...
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Product
I would tell anyone looking at iatricSystems that once a user gets used to the product and...
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Value
Part of what EasyConnect Jaguar does is it gives me the ability to make changes myself instead of...
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Value
Each thing that comes with EasyConnect Jaguar has a charge, including each interface and connection....
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Product
As long as we are doing the normal things that the system is supposed to do, EasyConnect Jaguar is...
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Relationship
iatricSystems has had some streamlining with their staff and support. We used to call and get an...
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Operations
We received training from the vendor at the beginning when we got the product, and then it changed...
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Loyalty, Product
I would recommend iatricSystems because I know it works, but it may not be the most user friendly....
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Product
It could be because our servers are so old, but sometimes the application runs a bit slow. Sometimes...
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Product
I would tell a friend that EasyConnect Jaguar is very robust and does basically everything that I...
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Product
If a user were not familiar with interfacing and how it functions, I could definitely see them...
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Relationship, Product
On any of our iatricSystems-managed interfaces, the vendor has created criteria that they are...
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Operations
I think about the vendor’s training in regards to the things we have learned with the most recent...
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Product, Value
For the price, EasyConnect Jaguar is a decent product. There is some lacking functionality, but with...
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Relationship
iatricSystems has integrity. They are a decent company. They are sometimes a little slow in...
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Loyalty
We are planning on leaving EasyConnect Jaguar because we want something more user friendly and...
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Operations
There is not much I know of in terms of ongoing training from iatricSystems. Training happens when...
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Product
EasyConnect Jaguar has a function to copy something from a test environment to a live environment,...
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Relationship
The vendor’s support team is a little slow responding sometimes with the web support. There is a...
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Product, Value
I like EasyConnect Jaguar. It doesn't do everything I would like, but I think it is a decent...
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Operations, Product
The product isn't totally intuitive. It is a learning curve to get used to it.
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Value
iatricSystems avoids charging most of the time. Sometimes, iatricSystems will ask us to generate a...
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Product
EasyConnect Jaguar definitely has room for improvement. Nobody is perfect. iatricSystems could...
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Relationship
iatricSystems is pretty good about updating EasyConnect Jaguar, and their support team does a really...
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Operations, Product
I find EasyConnect Jaguar easy to use. Some of my other colleagues in the IT department who maybe...
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Product
The great thing about EasyConnect Jaguar is that we can get any feed coming out of our EHR inbound...
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Relationship
iatricSystems' support is awesome about helping us with any problems that we have, and we have been...
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Value
I am able to do a lot with the system. We pay for iatricSystems' support in case something breaks....
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Product
We use the system's engine because it never lets us down. I have worked on many other systems, and...
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Loyalty
We recently had a major incident of downtime, and EasyConnect Jaguar was lacking. It took several...
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Value
iatricSystems does not avoid charging for every little thing. They make sure we pay. We have always...
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Relationship
iatricSystems' support surprised me. iatricSystems is a big company, and they said only one person...
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Product
iatricSystems doesn’t have new technology of their own. They are accruing technology from different...
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Product
When the EasyConnect Jaguar integration piece works, that is very helpful because we can launch the...
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Relationship
iatricSystems was an asset for us for the many years we used it. We had to stop when we changed our...
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Loyalty
We will be moving from EasyConnect Jaguar to doing interfaces using another offering that is more...
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Product, Value
EasyConnect Jaguar hasn't let me down; we just have a more robust solution in use. We get a lot of...
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Relationship
The vendor's support for downtime is great, but support to modify a field or programming takes time
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Operations
Ongoing training isn’t available, but if we engage iatricSystems, training through them is offered...
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Operations, Product
The product is very user friendly, and we are able to use it on the back end. With some of...
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Product
The vendor could work on providing customers with programming plug-ins, which are the programming...
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Relationship
I have really had a good relationship with iatricSystems for a while, and they have had some...
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Relationship
Things have gone well with iatricSystems. I have a good relationship with them, even when they have...
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Product
EasyConnect Jaguar is fairly intuitive and easy to use, more so than some other products that I have...
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Relationship
iatricSystems used to come around to our organization before COVID-19, but now we have an online...
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Value
With any vendor, including iatricSystems, they are never going to charge what we want, and we are...
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Relationship
We have 24/7 support on some of our major interfaces, so the vendor gets contacted before I get...
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Relationship
We haven't had bad interface folks or report writing. We have a great relationship with...
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Value
The product pays for itself; I couldn't hire an engineer who knew all the interfaces and all the...
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Relationship, Product
We have used iatricSystems for report writing for a long time. Reports are turned around pretty...
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