EasyConnect Jaguar Commentary
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Subject Expert
Tyson Blauer
Research Director
Commentary Summary
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User Commentary
Relationship
iatricSystems was an asset for us for the many years we used it. We had to stop when we changed our...
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Loyalty
We will be moving from EasyConnect Jaguar to doing interfaces using another offering that is more...
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Product, Value
EasyConnect Jaguar hasn't let me down; we just have a more robust solution in use. We get a lot of...
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Relationship
The vendor's support for downtime is great, but support to modify a field or programming takes time
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Operations
Ongoing training isn’t available, but if we engage iatricSystems, training through them is offered...
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Operations, Product
The product is very user friendly, and we are able to use it on the back end. With some of...
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Product
The vendor could work on providing customers with programming plug-ins, which are the programming...
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Relationship
I have really had a good relationship with iatricSystems for a while, and they have had some...
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Relationship
Things have gone well with iatricSystems. I have a good relationship with them, even when they have...
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Product
EasyConnect Jaguar is fairly intuitive and easy to use, more so than some other products that I have...
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Relationship
iatricSystems used to come around to our organization before COVID-19, but now we have an online...
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Value
With any vendor, including iatricSystems, they are never going to charge what we want, and we are...
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Relationship
We have 24/7 support on some of our major interfaces, so the vendor gets contacted before I get...
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Relationship
We haven't had bad interface folks or report writing. We have a great relationship with...
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Value
The product pays for itself; I couldn't hire an engineer who knew all the interfaces and all the...
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Relationship, Product
We have used iatricSystems for report writing for a long time. Reports are turned around pretty...
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Product, Value
The good thing about EasyConnect Jaguar is that it allows us to have more control over our...
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Relationship, Operations
I haven't had any problems with iatricSystems’ support; we get support from our account...
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Operations
I haven't used any other product, so I have never had formal training except for a few little...
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Operations
I don’t know whether there is a lot the vendor could do to deliver new technology. That being said,...
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Loyalty, Relationship, Value
After a recent EMR migration, we still hosted our servers on-site. With ransomware and things, we...
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Product
EasyConnect Jaguar is able to juggle a lot of interfaces. We can manipulate data inside EasyConnect...
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