EasyConnect Jaguar Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Operations, Product
Once users get used to the system, it is pretty easy to use. I live in the system, but it can be a...
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Relationship, Product
iatricSystems alerts me to things when I don't know that some of my interfaces are having issues.
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Relationship
We would like to have the ability to reach out and talk to people higher up than our account...
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Loyalty
I am working on a couple of things in the system that are really going to solve some problems for...
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Loyalty, Product
We recently did an upgrade for EasyConnect Jaguar, and there are some really cool things in the...
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Operations, Product
Overall, things are going pretty well with the product. It is very user-friendly. It doesn't require...
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Culture, Relationship, Value
I had to open up a ticket, and the first-tier support person made it seem as though we were going to...
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Product
Something that always makes me laugh is that there is an option to have the sound of a jaguar...
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Relationship
iatricSystems is listening to their customers, and they are continually trying to improve their...
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Relationship, Product
I find EasyConnect Jaguar very valuable. I like that it does what it is supposed to do, and it is...
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Product
EasyConnect Jaguar has a lot of features that let us manipulate data that is going through the...
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Product
I would like to be able to export searches. I think that feature is on the way, but it is something...
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Product
I'm very pleased with the product. I have always liked it, and it is aesthetically appealing to me,...
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Relationship, Product
When we moved to the new version of our EHR and PM system, iatricSystems didn’t update some of the...
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Product
We don't usually have too many outcomes with EasyConnect Jaguar's interfaces other than getting from...
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Value
iatricSystems charges us for every little thing we want to change or add. If we want to add another...
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Relationship
iatricSystems has good customer service. They are responsive.
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Relationship, Product
I have had a very good experience with EasyConnect Jaguar for the level of what is needed for my...
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Product
I try to go into EasyConnect Jaguar, so on the lab side, I know results, reports, and orders are...
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Culture, Product
One frustration for the technical folks is that there is a standard, but every single EHR has its...
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Relationship
With my experience with the product and all the technical folks I have engaged with through...
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Operations, Product
The overall product accomplishes what we need. EasyConnect Jaguar is simple to set up. The system...
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Operations, Product
iatricSystems' online documentation is not too helpful; it needs to be a bit more descriptive. For...
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Loyalty
EasyConnect Jaguar isn't part of our long-term plans, but that isn't because we aren't satisfied...
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Relationship, Product
We haven't submitted any needs to iatricSystems. EasyConnect Jaguar always functions the way we...
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Relationship
iatricSystems is always on top of things. If there is a glitch or if something doesn't seem to be...
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Operations
To be successful with EasyConnect Jaguar and work with iatricSystems, customers need to make sure...
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Loyalty, Relationship, Value
iatricSystems is pretty good at keeping promises. As long as we have small changes, iatricSystems...
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Operations, Product
I am really one of the few people who uses EasyConnect Jaguar here, so we don't have to have a lot...
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Relationship
Our last upgrade was kind of rocky, but that wasn't entirely iatricSystems’ fault. It was because of...
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Product
The search functionality in EasyConnect Jaguar is very character specific, so we can't do all...
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Relationship
If there is any really good plus with EasyConnect Jaguar, it is that iatricSystems’ upgrade team and...
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Loyalty, Value
We executed a project to actually get off the EasyConnect Jaguar engine. EasyConnect Jaguar was not...
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Value
EasyConnect Jaguar’s pricing is unfair. There were several different projects that we couldn't do...
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Product
We want the ability to export and import filters and transformations that use preexisting data...
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Product
We would like to be able to open multiple windows with the system. Currently, if I open up a...
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Operations
I really like the system. The solution is getting to where it needs to be. Our implementation went...
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Product
One recommendation that I have for the vendor would be to add a statistics reporting module to the...
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Relationship
I have found iatricSystems to be very tolerant. They have traveled with us through various changes...
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Relationship, Product, Value
EasyConnect Jaguar has provided us with an economical way to create client EHR relationships and...
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Operations
I really haven't needed training for quite a number of years, but at the time the training was done,...
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Relationship, Product
Since EasyConnect Jaguar integrates with other vendors' systems, those vendors often make changes,...
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Product
EasyConnect Jaguar helps us achieve interoperability standards for lab electronic orders and such....
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Value
The combination of EasyConnect Jaguar and iatricSystems' team creates a very powerful tool to help...
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Operations
We just don't really do training with iatricSystems. Once we had training, we were done. There is no...
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Relationship
iatricSystems supports our interfaces 24/7. They monitor things and fix issues before they even...
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Relationship, Product
EasyConnect Jaguar’s functionality just works. That is nice. We haven’t had to have any major...
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Relationship, Product
iatricSystems has been a great partner. We are a small hospital, so they help us manage all of the...
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Relationship, Product
EasyConnect Jaguar is one of my favorite products. It is one of the easiest products that I have...
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Relationship, Product
The one thing that kind of bugs me about the product is sometimes I feel like it is slow to move...
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Relationship, Operations, Value
If we didn't have this product, there would be a lot that we wouldn’t be doing. There are a lot of...
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Relationship
Some of the people over at iatricSystems are very good. They will reach out and ask whether things...
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Operations
The initial training was a long time ago, and part of it might have been on me, but I didn't really...
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Product
I would tell anyone looking at iatricSystems that once a user gets used to the product and...
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Value
Part of what EasyConnect Jaguar does is it gives me the ability to make changes myself instead of...
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Value
Each thing that comes with EasyConnect Jaguar has a charge, including each interface and connection....
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Product
As long as we are doing the normal things that the system is supposed to do, EasyConnect Jaguar is...
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Relationship
iatricSystems has had some streamlining with their staff and support. We used to call and get an...
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Operations
We received training from the vendor at the beginning when we got the product, and then it changed...
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Loyalty, Product
I would recommend iatricSystems because I know it works, but it may not be the most user friendly....
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Product
What is important is that the software works and is easy to use, and we have good support. Those...
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Product
It could be because our servers are so old, but sometimes the application runs a bit slow. Sometimes...
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Product
I would tell a friend that EasyConnect Jaguar is very robust and does basically everything that I...
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Product
If a user were not familiar with interfacing and how it functions, I could definitely see them...
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Relationship, Product
On any of our iatricSystems-managed interfaces, the vendor has created criteria that they are...
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Operations
I think about the vendor’s training in regards to the things we have learned with the most recent...
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Product, Value
For the price, EasyConnect Jaguar is a decent product. There is some lacking functionality, but with...
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Relationship
iatricSystems has integrity. They are a decent company. They are sometimes a little slow in...
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Loyalty
We are planning on leaving EasyConnect Jaguar because we want something more user friendly and...
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Operations
There is not much I know of in terms of ongoing training from iatricSystems. Training happens when...
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Product
EasyConnect Jaguar has a function to copy something from a test environment to a live environment,...
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Relationship
The vendor’s support team is a little slow responding sometimes with the web support. There is a...
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Product, Value
I like EasyConnect Jaguar. It doesn't do everything I would like, but I think it is a decent...
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Operations, Product
The product isn't totally intuitive. It is a learning curve to get used to it.
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