EasyConnect Jaguar Commentary
Filtered view: All
Subject Expert
Caleb Simmons
Client Success Team Manager
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
We are moving to another vendor's product that partners with the EHR vendor we are moving to. That...
Login or Create an Account to see details.
Product
There are some things iatricSystems does not allow us to change, and that is not necessarily bad on...
Login or Create an Account to see details.
Product
With upgrades, iatricSystems has always been really helpful. And anything iatricSystems says...
Login or Create an Account to see details.
Relationship
iatricSystems is always trying to take into account anything the customer may need. And regarding...
Login or Create an Account to see details.
Product, Value
There is very little we can do with EasyConnect Jaguar, so ease of use for us is probably...
Login or Create an Account to see details.
Operations
During the implementation, I had to get on iatricSystems a few times to make sure they were doing...
Login or Create an Account to see details.
Operations, Product
I don't get any continuing education on EasyConnect Jaguar. There is very little change in...
Login or Create an Account to see details.
Value
iatricSystems charges for every little thing. I would probably look around before buying EasyConnect...
Login or Create an Account to see details.
Product
The biggest thing about EasyConnect Jaguar is that it allows seamless interface connectivity, or at...
Login or Create an Account to see details.
Relationship
The majority of our interactions with iatricSystems’ support people have been great, and their folks...
Login or Create an Account to see details.
Loyalty, Product
EasyConnect Jaguar is great with HL7 interfaces, but now that we are doing more JSON and API calls,...
Login or Create an Account to see details.
Relationship
iatricSystems’ support has definitely declined over the last few years. Response times and ticket...
Login or Create an Account to see details.
Value
iatricSystems' invoices are really hard to follow. When we cancel something, it isn't actually...
Login or Create an Account to see details.
Product
EasyConnect Jaguar is really easy to use. It has a lot of visual cues that make it simple to follow....
Login or Create an Account to see details.
Loyalty
EasyConnect Jaguar doesn’t support certain types of SFTPs, so I have to handle those manually. We...
Login or Create an Account to see details.
Operations
The implementation of projects was timely for iatricSystems. We did have one interface that we had...
Login or Create an Account to see details.
Product
The system works pretty well. iatricSystems' product is essentially our interface engine, and they...
Login or Create an Account to see details.
Relationship
The ticketing system that iatricSystems has is okay, but it isn't very user-friendly. There are...
Login or Create an Account to see details.
Relationship
iatricSystems went through some changes in management in the last few years, and it seems like they...
Login or Create an Account to see details.
Relationship
Our iatricSystems service manager has been around for a long time. If I’m having an issue, I feel...
Login or Create an Account to see details.
Product
I like the fact that I have access to EasyConnect Jaguar. I like that I can see the interfaces and...
Login or Create an Account to see details.
Relationship, Product
iatricSystems will build interfaces in EasyConnect Jaguar for us for our older software so that we...
Login or Create an Account to see details.
Loyalty
Based on what I am heading toward, I am not sure whether EasyConnect Jaguar is the right system for...
Login or Create an Account to see details.
Value
The price point on some things from iatricSystems can be a little hard to swallow sometimes. There...
Login or Create an Account to see details.
Relationship
I would go with iatricSystems again because of their customer service and their knowledge. The...
Login or Create an Account to see details.
Loyalty, Value
My overall experience with the solution has been great. We used to have point-to-point interfaces...
Login or Create an Account to see details.
Relationship
What sets the solution apart from others is the vendor's support. I know that I can open up a ticket...
Login or Create an Account to see details.
Relationship, Product
There are always areas for improvement, but there hasn't been anything that I have noticed that has...
Login or Create an Account to see details.
Relationship
iatricSystems found a bug in their stuff at one point and let me know that they discovered something...
Login or Create an Account to see details.
Relationship, Product
EasyConnect Jaguar is reliable. It rarely goes down, and when it does, it is usually on the vendor’s...
Login or Create an Account to see details.
Relationship
We have received some support from the vendor that has been really good. We had some tasks that were...
Login or Create an Account to see details.
Relationship
I think the vendor's ticketing system is rather confusing. Responses to our tickets might take...
Login or Create an Account to see details.
Operations, Product
The system has a web manual that is very helpful, but it doesn't explain the hierarchy. I had to...
Login or Create an Account to see details.
Relationship, Product
I would say no to buying the solution again. The vendor's support has been a mixed bag, and the...
Login or Create an Account to see details.
Operations
I think there is a lack of education about the system on our side. We know that the vendor offers...
Login or Create an Account to see details.
Relationship, Operations
I have seen a user group meeting where the vendor has asked for feedback and talked about upcoming...
Login or Create an Account to see details.
Product
The system does exceptionally well out of the box with the things it is built to do. When we have to...
Login or Create an Account to see details.
Product
EasyConnect Jaguar is a quality product. It has some frustrating points though.
Login or Create an Account to see details.
Operations
iatricSystems could make their help system easier to use. Getting to it and finding articles on how...
Login or Create an Account to see details.
Relationship, Product
I like the ability to manipulate the messages based on what different hospitals want or what we...
Login or Create an Account to see details.
Culture, Value
Historically, the vendor avoids charging for every little thing. In the last year, they have had to...
Login or Create an Account to see details.
Operations
To improve the ease of use, the vendor could have provided more education for the more complex...
Login or Create an Account to see details.
Relationship, Product
We have alerts that are set for our various interfaces, and I typically still find I have to reach...
Login or Create an Account to see details.
Loyalty, Relationship
We have really never had any conflict around development. iatricSystems is very open and willing to...
Login or Create an Account to see details.
Relationship, Operations
With iatricSystems, we had a situation with something we had never done before, and from what we...
Login or Create an Account to see details.
Value
The outcomes we expected with EasyConnect Jaguar were that we would be able to take information from...
Login or Create an Account to see details.
Value
iatricSystems doesn't avoid charging for everything as much as they did in the past. We have been...
Login or Create an Account to see details.
Relationship
iatricSystems' strengths are that they listen to their customers and that they are very willing to...
Login or Create an Account to see details.
Operations, Product
EasyConnect Jaguar isn't something that users can just get onto and start doing things. Users need a...
Login or Create an Account to see details.
Operations
The person who helped us with our last upgrade ditched us because they had a meeting that they had...
Login or Create an Account to see details.
Product
If iatricSystems builds an interface, there are sometimes certain areas in its components that we...
Login or Create an Account to see details.
Product
EasyConnect Jaguar works great for what we need it for, but it takes a lot of work. Users have to go...
Login or Create an Account to see details.
Relationship
iatricSystems' ticketing system is pretty responsive. I can open a ticket on the same day, and they...
Login or Create an Account to see details.
Relationship, Value
iatricSystems hasn't kept all of their promises in terms of some of the things we have had issues...
Login or Create an Account to see details.
Operations
iatricSystems is pretty good about training us on free things. I didn't receive any training on the...
Login or Create an Account to see details.
Operations, Product
Once users get used to the system, it is pretty easy to use. I live in the system, but it can be a...
Login or Create an Account to see details.
Relationship, Product
iatricSystems alerts me to things when I don't know that some of my interfaces are having issues.
Login or Create an Account to see details.
Relationship
We would like to have the ability to reach out and talk to people higher up than our account...
Login or Create an Account to see details.
Loyalty
I am working on a couple of things in the system that are really going to solve some problems for...
Login or Create an Account to see details.
Loyalty, Product
We recently did an upgrade for EasyConnect Jaguar, and there are some really cool things in the...
Login or Create an Account to see details.
Operations, Product
Overall, things are going pretty well with the product. It is very user-friendly. It doesn't require...
Login or Create an Account to see details.
Culture, Relationship, Value
I had to open up a ticket, and the first-tier support person made it seem as though we were going to...
Login or Create an Account to see details.
Product
Something that always makes me laugh is that there is an option to have the sound of a jaguar...
Login or Create an Account to see details.
Relationship
iatricSystems is listening to their customers, and they are continually trying to improve their...
Login or Create an Account to see details.
Relationship, Product
I find EasyConnect Jaguar very valuable. I like that it does what it is supposed to do, and it is...
Login or Create an Account to see details.
Product
EasyConnect Jaguar has a lot of features that let us manipulate data that is going through the...
Login or Create an Account to see details.
Product
I would like to be able to export searches. I think that feature is on the way, but it is something...
Login or Create an Account to see details.
Product
I'm very pleased with the product. I have always liked it, and it is aesthetically appealing to me,...
Login or Create an Account to see details.
​
Preferences