Medfusion 4000 (Syringe) Commentary
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Jackson Tate
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User Commentary

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Analyst/Coordinator

Loyalty, Product

The Medfusion 4000 device is due for an update or refresh. There is a need for a technology update...

Apr 2025
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Manager

Product

The Medfusion 4000 pumps are not able to integrate as far as I know. I don't think they are...

Mar 2025
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Manager

Relationship, Product

I don't really have anybody at ICU Medical to support me.

Mar 2025
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Manager

Operations

We had ICU Medical come in and train us on how to get certain infusions started.

Mar 2025
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Nurse

Product

We are maxing out the number of medications we can put in the library. We are maxed out on profiles....

Mar 2025
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Nurse

Relationship

With ICU Medical, I email one person. They reply, or they send my question to a second person, and...

Mar 2025
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Nurse

Loyalty, Product

We will update the Medfusion 4000 pumps in the next few years due to the age of the syringe pumps....

Mar 2025
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Nurse

Relationship

I would buy the Medfusion 4000 pumps again because they are more accurate and have better responses...

Mar 2025
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Manager

Product

The Medfusion 4000 pumps aren't new. They have had revisions and version changes, but the basic pump...

Jan 2025
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Manager

Operations, Product

The setup for the Medfusion 4000 pumps was pretty simple, but once they were installed, we didn't...

Jan 2025
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Director

Product

Our end users, particularly our anesthesiologists, love the Medfusion 4000 pump in terms of how easy...

Nov 2024
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Director

Loyalty, Product

The Medfusion 4000 pump is an old machine, so the contrast on the screen is not great. We are very...

Nov 2024
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Director

Relationship

ICU Medical has a universal tech support portal that we work through, and their response is often...

Nov 2024
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Director

Relationship, Product

Smiths Medical was much better than ICU Medical. They originally owned the Medfusion 4000 pump, and...

Nov 2024
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Director

Relationship

We are already in an RFP situation. The reason for the timing of the move is mostly around the end...

Nov 2024
||
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Manager

Product

The pumps are not as easy for the end user to manipulate or program in, and their library editors...

Oct 2024
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Manager

Loyalty, Product

My biggest concern with ICU Medical, as we move toward pump interoperability, is that our pumps are...

Oct 2024
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Manager

Product

ICU Medical, from a mechanistic standpoint, has some of the best individual devices on the market....

Oct 2024
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Manager

Culture, Relationship

When a company is bought out, that does change my perception of how that vendor has associated with...

Oct 2024
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Manager

Operations

ICU Medical was responsive during our implementation for the Medfusion 4000. When there was a...

Oct 2024
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Manager

Product, Value

There are some small refinements I would like to see in the Medfusion 4000, including improvements...

Oct 2024
||
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Manager

Product

The vendor could improve how the screens look because they look like the green, phosphorescent...

Oct 2024
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Manager

Value

We bought our pumps from Smiths Medical, and they charged for everything. The pumps were reasonably...

Oct 2024
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Manager

Loyalty, Product

We expanded the Medfusion 4000 in a couple of care areas. We are compounding fewer things and...

Oct 2024
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Director

Culture

We have had issues with ICU Medical and the way things have worked with some of the contracts. We...

Oct 2024
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Director

Product

The Medfusion 4000 pumps are at the top of the food chain for neonatal microinfusions. The pumps...

Oct 2024
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Director

Loyalty

I like the fact that ICU Medical finally bought Smiths Medical with the CADD and Medfusion 4000...

Oct 2024
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Director

Relationship

ICU Medical is still trying to figure out their own structure. We are fortunate that we have enough...

Oct 2024
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Manager

Operations

ICU Medical's implementation services were good. The vendor had a pharmacist. For the implementation...

Oct 2024
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Manager

Product

We have had some issues with syringe compatibility. ICU Medical has a list of vendor syringes that...

Oct 2024
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Manager

Relationship

We had an account manager with Smiths Medical who would keep in pretty good contact for the...

Oct 2024
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Manager

Product

The Medfusion 4000 doesn't have automatic programming capabilities and compatibility with our EHR....

Oct 2024
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Manager

Product

We do have some complaints from nurses about paging up and down to find the drug feature of the...

Oct 2024
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Manager

Relationship, Product

ICU Medical has been supportive. In terms of delivering new technology that meets our needs, they...

Oct 2024
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Analyst/Coordinator

Operations, Product

Some of the steps for programming the Medfusion 4000 pumps are a little confusing to some of the...

Oct 2024
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Analyst/Coordinator

Loyalty

We are looking to upgrade some of our Medfusion 3500 pumps so that we can do a trade-in up to the...

Oct 2024
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Analyst/Coordinator

Product

ICU Medical has just completed pulling all the Smiths Medical stuff into their fold. We just...

Oct 2024
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Manager

Product

What we are experiencing with the Medfusion 4000 is just what we would expect because our fleet of...

Oct 2024
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Manager

Loyalty, Product

ICU Medical does not have a syringe pump to offer. We waited for years during the COVID-19 era and...

Oct 2024
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Analyst/Coordinator

Relationship, Operations

Sometimes we have to remind ICU Medical about promises, but they do keep them. ICU Medical came to...

Oct 2024
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Analyst/Coordinator

Product

We haven’t had huge changes in the Medfusion 4000 pump recently, but the product was working...

Oct 2024
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Manager

Value

ICU Medical is fair in their charges. There are no unexpected charges or costs like that. Anything...

Oct 2024
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Manager

Product

The Medfusion 4000 pumps are easy to program, and they deliver what we need. My pharmacist...

Sep 2024
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Manager

Relationship, Product

Sometimes the plunger gets stuck on the Medfusion 4000 pumps. And sometimes the syringe is...

Sep 2024
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Manager

Relationship

Whenever we have problems, we just call ICU Medical, and they escalate the issues that we have. But...

Sep 2024
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Manager

Loyalty, Product

In the Medfusion 4000 pumps, there are not that many reports, and ICU Medical is still working on...

Sep 2024
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Manager

Relationship, Product

I like that we were able to create a more customizable library with the Medfusion 4000 pump, and we...

Sep 2024
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Director

Relationship

We have no contact with the vendor. When we contact the vendor for an issue, we get bounced around a...

Aug 2024
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Director

Relationship

With this product, I get regular calls from an outside company about recall notices. That just...

Aug 2024
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Director

Operations, Product

For new nurses who have never used pumps before, the Medfusion 4000 is not as intuitive as most...

Aug 2024
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Director

Loyalty, Product

I like the ability to do weight-based dose limits along with concentration in rate limits. The...

Aug 2024
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Director

Loyalty

For the most part, the nurses don't like the size of the Medfusion 4000. It is a little big. And...

Aug 2024
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Director

Loyalty

When ICU Medical took over Smiths Medical, they stopped signing contracts or doing contracts for...

Aug 2024
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(0)
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Manager

Product

In handling the Medfusion 4000 pumps, the one thing that not everyone pays attention to is the fact...

Aug 2024
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Manager

Product

The Medfusion 4000 pumps might have some problems with the model, but they are a good product. They...

Aug 2024
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Manager

Product

I would like the Medfusion 4000 pumps to be a little smaller; they are kind of tall. They are in a...

Aug 2024
||
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Manager

Relationship, Product

We have been having a bit of an issue with the Medfusion 4000 syringe pumps communicating with their...

Aug 2024
||
(0)
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Manager

Relationship, Product

We tried to do integration for the Medfusion 4000 pumps, but we ran into issues and hit a wall at a...

Jul 2024
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Manager

Product

Our nurses have to scroll through the drug library in the Medfusion 4000 pumps because it is all...

Jul 2024
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Manager

Product

The actual program for the Medfusion 4000 pumps is pretty easy to do in comparison to other pumps...

Jul 2024
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Manager

Operations

The online training that ICU Medical has available is not the best, and it is sometimes hard to...

Jul 2024
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Manager

Loyalty

ICU Medical’s plans for the future progress of their pumps are really impressive. We are looking...

Jun 2024
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Manager

Product

With the Medfusion 4000 pumps, it is almost like we need more information than what the pumps are...

Jun 2024
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Manager

Relationship, Product

Whenever I need anything, ICU Medical is right there and is responsive. Also, from a functionality...

Jun 2024
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Manager

Operations

The implementation of the Medfusion 4000 pumps was a little more difficult than that of other ICU...

Jun 2024
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Nurse

Product, Value

For the Medfusion 4000 pumps in general, it burns me out that ICU Medical charges us to investigate...

May 2024
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(0)
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Nurse

Relationship, Product

ICU Medical took over Smiths Medical with the Medfusion 4000 pump, and we had a disastrous...

May 2024
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(0)
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Nurse

Product

For others looking at the Medfusion 4000 pump, I would start by telling them some of the benefits of...

May 2024
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Director

Product, Value

One of the things that holds the Medfusion 4000 pumps back is that they are way too mechanical. We...

May 2024
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Director

Loyalty, Relationship, Product

When we were integrating our Medfusion 4000 pumps, we had some challenges, and I don't think it had...

May 2024
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