Medfusion 4000 (Syringe) Commentary

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All three of the pumps in the marketplace right now have different pros and cons to them. I like ICU...

After customers get the product, ICU Medical will continue to talk to and partner with them and to...

We want the ICU Medical pumps to have two-way communication with the EMR.

We had regular calls with ICU Medical’s technical team. That is pretty much how we installed their...

The Medfusion 4000 pump is a workhorse. We don't have any problems with it. The nurses have no...

We are waiting on FDA clearance to upgrade to the Medfusion 5000 pumps, so the Medfusion 4000 pumps...

ICU Medical’s support people are very efficient. I don't ever need to call them. I just send an...

We have been working with ICU Medical on what a new syringe pump should look like. It is important...

We are very knowledgeable here, so we were able to negotiate lower costs for the implementation in...

We have had good success with ICU Medical and the Medfusion 4000 pumps. We have had very few issues,...

We would like more proactive communication from ICU Medical. We have relationships with other...

We are more or less happy with the performance of the Medfusion 4000 pumps. The product is working...

We are really happy with our relationship with ICU Medical. We have the same support person across...

There are things I would like to be different about the Medfusion 4000 pumps, and the pumps have had...

We have some unique functionality in our pumps, and ICU Medical has bent over backward to fix our...

ICU Medical could do better with customer service, particularly technical customer service. I don't...

The absolute best thing about the Medfusion 4000 syringe pumps is that they are the only ones on the...

ICU Medical nickel-and-dimes us at every chance. They are notorious for charging us to investigate...

ICU Medical’s security and Windows compatibility are grossly outdated. Our IT department is very...

The highlights of the Medfusion 4000 pumps are that they are easy to program and that we can easily...

The biggest thing we lost with the Medfusion 4000 is wireless connectivity. We don't really have any...

My ratings for the vendor may reflect my perception that ICU Medical isn't prioritizing or putting a...

With where technology is going, I just find the interface of the Medfusion 4000 to be very...

The Medfusion 4000 does what it is supposed to do. The training for the Medfusion 4000 was extremely...

ICU Medical isn't really bringing anything new to the table with the Medfusion 4000. I have not seen...

We didn't have a lot of support on implementing the Medfusion 4000. I also feel that we ran into...

The mechanics and accuracy of the pump are great. The software is woefully outdated.

The vendor talks about integration. We haven't gotten there yet, but they are ready to support us.

The product’s biggest strength is ease of use. I’m a maintenance person, and the verbal feedback...

The Medfusion 4000 is clunky. It isn't very user-friendly as a forward-facing device. The software...

The ongoing training for the Medfusion 4000 is not great, but it is not terrible either. We just...

When we use the Medfusion 4000 pump, there are a lot of nuances to setting it up that aren't...

Since ICU Medical has taken over the system from Smiths Medical, it is a lot easier to get in touch...

The Medfusion 4000 pump is a disaster from beginning to end. It was a legacy product for ICU Medical...

Some of ICU Medical's products are at the end of their lives, and that is creating challenges for...

We did transition to the Medfusion 4000 pump, and it has worked fairly well. Our anesthesia...

When we had a recent upgrade with ICU Medical, they did well with the communication of the plan and...

The Medfusion 4000 pumps only support automatic documentation, and that is one part of bidirectional...

The Medfusion 4000 pumps have been reliable over the years. We have been able to depend on them, and...

ICU Medical could make it so that more syringes could be used on the pumps.

The menus could be better. Paging up and down in the system isn’t the best. If we get a few...

The vendor who owned Medfusion 4000 before ICU Medical was fantastic with customer support. ICU...

I think the pumps work as promoted and without a few issues. The only issue with the Medfusion 4000...

The Medfusion 4000 pumps are very durable. They do what they did when we bought them. When we bought...

The screen on the Medfusion 4000 pump is really small. We have to arrow through things. Everything...

We have determined that we are going to replace the Medfusion 4000 pumps. We haven't decided what we...

The Medfusion 4000 is pretty intuitive. This is a bit of a function of most syringe pumps from a...

I know ICU Medical is working on a new syringe pump, so they are going to be getting rid of the...

In terms of ease of use, the syringe Medfusion pumps are a little trickier to use than ICU Medical’s...

I haven’t really had to reach out to ICU Medical. No news is good news. If we ever needed anything,...

I feel like the anesthesia team likes the pumps. From a pharmacy perspective, I just use the...

The Medfusion 4000 used to be from Smiths Medical. And when we were working with the sales...

In our current state, I would probably rate the product at the top of the scale for working as...

ICU Medical has done some firmware updates to overcome some safety issues. We want interoperability....

The Medfusion 4000 is older technology. It is probably 20-year-old technology, so it has a keypad...

The Medfusion 4000 is something that nurses understand how to use. We have had it forever, and not...

We have a really good pharmacy contact at ICU Medical who I can ask questions to. The representative...

There is not really anything that ICU Medical does proactively. We are the ones reaching out to them....

What I like about the Medfusion 4000 pumps is their durability. They are a little bigger, but they...

Bidirectional interoperability would be very nice with the Medfusion 4000. ICU Medical has told me...

I would like ICU Medical to redesign the pumps so that they are smaller, but that would require a...

I like the customer service I get from ICU Medical. Even though we have old products, the vendor is...

With the Medfusion 4000 syringe pumps, we can deliver really low volumes if we have to, so we can...