IKS Health Revenue Cycle Management Commentary
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User Commentary
IKS Health is really invested in being a partner. My success and their success are directly tied....
IKS Health has really impacted collections in a really positive way, but we could always do better....
IKS Health exceeds our expectations with their customer service, their people who are involved day...
IKS Health wants to maximize the cash, so they definitely look into higher-dollar values first. But...
IKS Health always has a lot of turnover and some iteration problems. So the improvements I'm looking...
There are always one-off instances that come up with practices around claims issues and things like...
IKS Health is a longtime partner, predominantly in the revenue cycle space, but they have also...
I would go with IKS Health again, but I would want to be much more aligned up front. I would focus...
IKS Health has met expectations, generously speaking. We are always looking for improvements, and I...
IKS Health’s staff members are incredibly diligent. The follow-up is markedly improved. The...
In terms of outsourcing with IKS Health, there is no change expected. I am happy with what I'm...
IKS Health's customer service people do a pretty good job overall, but as with any call center role,...
The advice I would give to organizations that want to successfully use offshore resources for their...
The main drawback of using offshore resources is the potential communication gap, as differences in...
The IKS Health executives are pretty involved when they need to be. IKS Health is also very...
The benefit of using offshore resources is lower overhead and internal costs. They can typically do...
IKS Health does a pretty good job with insurance, but there are more opportunities for them on the...
We went with IKS Health because staffing was tough in our region, and expenses are going up in that...
We are using quite a few of IKS Health’s services, and we weren't able to achieve the accuracy and...
The technology deployment and automation from IKS Health have made a big difference. We also like...
The firm's people are able to follow a standard operating procedure pretty well. Their learning...
IKS Health could be more consistent with being timely, and they could have some better quality...
IKS Health consistently exceeds our expectations because they are extremely collaborative. IKS...
I don't have any recommendations for areas where IKS Health can improve. We are constantly in a...
IKS Health is a great partner. I would buy their services again. The firm's people are...
The biggest things I like about IKS Health are their consistency with staff members and their...
If the people from IKS Health are left unmanaged, they tend to get in the gray area a little bit,...
The quality is there with IKS Health. We get paid a little bit differently, but we have to be...
IKS Health is confidently experienced. The time they are coding within is good. Also, my...
We selected IKS Health, and the onboarding was pretty easy because they have so much experience....
I have recommended the product to a lot of people. The firm does a good job on what we ask them to...
IKS Health is a good firm. I'm very satisfied with them. They have been a great partner. If they...
There is one area IKS Health could definitely improve in. They are good at delivering day in and day...
IKS Health’s executive involvement is one of their strong suits. We have had the same people leading...
Commentary Summary
Comment Type Breakout