IKS Health Transcription Services Commentary

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IKS Health's application is easy to use, and providers find it easy to call and dictate. IKS Health...

Everything has been consistent with IKS Health. They follow up to see whether we have any new needs...

IKS Health has exceeded my expectations. They are very responsive in their communication. When...

I have needed various reports, and IKS Health has been there to help me every single step of the...

IKS Health is not just trying to keep us on dictation. They have offered us speech recognition and...

My IKS Health service manager is excellent. They moderately hold my hand, but they make sure things...

IKS Health has exceeded our expectations. We began phasing in their global team for hospital...

There seems to be a disconnect between the technical and operational teams; the customer is forced...

The quality of work was fine, but the communication was inconsistent, leading to confusion with...

Our organization ended up with IKS Health due to AQuity Solutions being sold to IKS Health, and...

IKS Health has met our needs. They could go above and beyond with timely or general responsiveness....

I would go with IKS Health again from the perspective of our years of partnership. And I would...

The firm’s executive involvement is annoying, but I don't have a problem moving things up the chain.

A certain person from IKS Health is absolutely amazing. They are always available and accommodating,...

We use IKS Health specifically for their health transcription services. Our work involves giving...

IKS Health seems to be very up-to-date in their space, and the team we work with is very responsive....

With IKS Health, we have had challenges with being able to get measurable data. Some of that might...

IKS Health executed my requirements very well. They would get on a call and would de-escalate...

I wouldn't say IKS Health has much of a strategy with transcription. They have other service lines,...

IKS Health has a lot of quality marketing, but I think their technology is slipping in the market....

There are not a lot of competitors in IKS Health's space, so they are not really advancing in their...

We have been utilizing IKS Health for several years. Every year, we reevaluate the landscape, but...

We use IKS Health for our emergency backup transcription option if our system were to go down. I do...

We have had a very long relationship with IKS Health, and they do a superb job. One reason I would...

At times, IKS Health includes dictation that wasn’t actually said, or they fail to send files with...

The people I work with at the executive level at IKS Health are very good, very knowledgeable, and...

Some staff members from IKS Health are really great, and then there might be one who is not. For the...

We have been encountering quality issues. We are working with the team manager on the firm’s end,...

Having a specific transcriptionist assigned to our account would probably help with the quality of...

The biggest benefits of IKS Health’s transcription services are turnaround time, flexibility with...

I would recommend that IKS Health move away from traditional transcription and focus more on AI. We...

The biggest strength of the transcription service from IKS Health is its flexibility. It does take...

We are paying for more than just the AI services; we are paying for the human component. We need to...

The transcription services are a game changer for the providers. The amount of work that IKS Health...

For many years, we only used domestic transcriptionists, but a few years ago, the work transitioned...

With IKS Health, everything is done online. For telephone dictation, the audio is sent through their...

IKS Health’s turnaround time is excellent, and that is very important to our clinicians. It is rare...

The staff members we work with, including our account manager, are very helpful and skilled. We work...

The website for IKS Health is outdated and can be difficult to use. We don't have instruction...

There is variable quality in the editors that IKS Health is hiring. When the editors review the...

We have an account manager from IKS Health, and we have their email, but the few times we have...

IKS Health does not nickel-and-dime us because we have a set contract that includes all of our...

We have a great working relationship with IKS Health. Our manager is extremely responsive,...

IKS Health has exceeded our expectations in their customer service. Our managers have been awesome....

The first thing I would put on a list of what IKS Health could improve on would be reaching out as...

IKS Health exceeds my expectations because they are very accurate. They do not type if they do not...

IKS Health is very quick to get to me, but sometimes we have issues where we lose access to their...

The transcription service from IKS Health has been okay. We get the reports within our contracted...

Our partnership with IKS Health is fine. They get us. I am satisfied with IKS Health’s staff because...

I think we plan on keeping IKS Health’s transcription service for a long time, unless the...

In the past, the executives were very involved. They would schedule calls with us regularly to see...

IKS Health is a very good value. We have done a lot of comparative cost analysis, and we are very...

IKS Health is very good at being a partner. They are there 100% when we need them, and I think that...

We have had a lot of transitions within the company in the past year. All companies, especially in...

I would use IKS Health again for transcription services because we have used them for a while. I...

There is nothing to wow us with IKS Health’s transcription services, and we don't have much...