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Impact Advisors Healthcare Management Consulting Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Impact Advisors has a very engaged team. When we had heated concerns, they worked to resolve things...
We're bringing Impact Advisors back in on a totally separate engagement. It has nothing to do with...
Impact Advisors was very experienced in our business issue, and that's why we brought them in after...
Impact Advisors has definitely had a financial impact on labor savings. We are using less premium...
Impact Advisors brought in nurse managers to work with our nurse managers. They took an educational...
I've already recommended Impact Advisors to several other people. The firm was very consistent. When...
RNs are trained to take care of patients. They aren't business people. That's not how their minds...
The people that Impact Advisors brought in were excellent. They knew their stuff and knew how to...
A lot of times, Impact Advisors will contact me unsolicited and share a best practice, strategy, or...
We did not consider other firms for our project because we knew Impact Advisors and had worked with...
The training Impact Advisors does makes our managers better. The managers, after working with Impact...
Impact Advisors met expectations. They met everything around our statement of work, and they did it...
Impact Advisors helped us develop governance and ethical-use principles for AI. Those things are...
Impact Advisors was exceptional in their communication, and they were exceptional in their technical...
Impact Advisors definitely exceeded expectations. We had a lot of savings the first year, and we...
The firm's ability to drive outcomes is awesome. The results speak for themselves. We engaged the...
Impact Advisors is like a professor. A lot of consultants in the past have come in and acted like...
Impact Advisors is good and very flexible. They are engaged with us beyond the tasks themselves....
The first year, we got a lot of very intense engagement. But then in the next couple of years, we...
The leaders from Impact Advisors check in with our executives and are building a good relationship...
Impact Advisors produces a report that has very good insights. It is the analytical benchmark of how...
We decided to go with Impact Advisors because their approach is different from that of other firms...
We would buy the firm's services again because of the value and expertise from the resources....
The firm's level of experience regarding the specific business issue we were having was excellent....
Regarding the strategic ability of Impact Advisors, they absolutely get it. We were drinking water...
Impact Advisors’ consultants were excellent. Every one of them was highly qualified. I was dealing...
We did not consider other firms for this project because of the urgency and the fact that Impact...
Impact Advisors has been involved with many assignments and tasks, and they continue to be a key...
Commentary Summary
Comment Type Breakout