Impact Advisors Healthcare Management Consulting Commentary
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Subject Expert
Warren Whitford
VP of Engagement
Commentary Summary
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User Commentary
Relationship, Operations
Impact Advisors has been involved with many assignments and tasks, and they continue to be a key...
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Relationship
Impact Advisors is phenomenal. I have worked with them for a while, and they are the best because of...
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Relationship
Impact Advisors was very active. Every opportunity I saw, they pushed the team to get results. The...
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Services
Impact Advisors had an experienced team; all the consultants had done what they were doing for us in...
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Loyalty, Relationship, Operations, Value
Impact Advisors has exceeded our expectations with their level of engagement and follow-through....
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Loyalty, Relationship
We chose Impact Advisors over another firm because of their knowledge of the supply chain. Impact...
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Relationship, Services
An area of strength for Impact Advisors is their ability to bring in cross-functional capabilities....
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Relationship, Services
We like the fact that Impact Advisors has experience in the area we are focusing on. We also like...
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Services, Value
In the context of being very happy, there are some opportunities for Impact Advisors to improve the...
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Relationship
On a macro basis, Impact Advisors has been in line with our expectations. As with any project, there...
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Loyalty, Relationship
We have done a few engagements with Impact Advisors, and they continually stay focused on our needs...
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Relationship, Operations, Services
What differentiates Impact Advisors is primarily the quality of the people they bring on-site to...
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Relationship, Services
Everybody we worked with at Impact Advisors was very experienced in a hospital setting and within...
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Loyalty, Relationship, Services, Value
We are still seeing benefits and will continue to utilize Impact Advisors. The firm’s deliverables...
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Loyalty, Relationship, Value
Impact Advisors has been one of my best firms. They are very interested in the long-term...
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Operations, Services, Value
Impact Advisors is very flexible and proactive. If they saw a variance that they didn't think looked...
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Loyalty
We did look at some other firms in deciding who we would hire for the service. We had a...
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Relationship
The people we worked with from Impact Advisors were extremely available and accessible. Our strength...
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Relationship
Impact Advisors has grown, but they have grown in a really good way. The service offerings continue...
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Relationship
Impact Advisors worked hard to both anticipate the direction of our team and understand our culture...
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Relationship
The number of stakeholders that Impact Advisors met with to get feedback was phenomenal. They went...
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Relationship
One of the people from Impact Advisors was wonderful. They were very responsive, flexible, and open...
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Relationship
We had one meeting with Impact Advisors where one person didn’t appear to understand the audience...
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Operations
On the consulting side, part of the reason I wouldn't give a perfect score is consulting ease, and...
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Loyalty, Operations, Services, Value
Impact Advisors did a great job. Even after they walked away and set the deliverables, they were...
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Loyalty, Services, Value
Impact Advisors humored my probing and explained why some recommendations were made. From the level...
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Operations, Services
Impact Advisors absolutely has a broader strategic view of healthcare organizations and operations....
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Loyalty, Relationship, Operations
We did not consider other firms. Based on past experience, Impact Advisors was the first firm to...
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Relationship, Operations
Strategic ability was the biggest benefit we got from the solution. Compared to other firms we have...
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Operations
Impact Advisors performed above expectations. We thought of them immediately because they worked on...
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Relationship, Operations
Impact Advisors actually had a few executives who were involved throughout the project. Impact...
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Loyalty, Relationship, Value
We would absolutely purchase Impact Advisors' services again. How the whole thing worked was...
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Value
Although the nickel-and-diming was part of the contract, there was a lot of it at the end of the...
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Relationship
No consulting engagement is flawless. When we bring in somebody from the outside to look at what we...
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Operations, Services, Value
Unlike with other engagements I have been involved in where the consultants have just given us...
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Loyalty
Impact Advisors was one firm we considered, and they were ultimately chosen. Impact Advisors was...
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Operations, Value
The firm has helped us optimize some things with our schedule. Because we have a better idea of what...
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Services, Value
I don't think that the consultants who were sent were employees; I think they were contracted...
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Relationship
Impact Advisors definitely met our expectations. There were a couple of projects that we started...
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Loyalty, Relationship
One factor in choosing Impact Advisors was that we had a prior relationship with them. Impact...
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Relationship, Value
Impact Advisors helped us generate significant additional revenue. Impact Advisors really did a...
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Relationship
At their executive level, Impact Advisors had deep knowledge of revenue cycle management and a lot...
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Value
I am very pleased with Impact Advisors. They did a fantastic job and created a huge improvement in...
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Loyalty, Services
Just like with every project, what I would say to others about Impact Advisors is that the people we...
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Relationship, Operations
What Impact Advisors has been doing so far has been very actionable. We are working through and...
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Relationship, Operations
Improved leadership capability has been the biggest outcome we have achieved through Impact...
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Operations, Services, Value
Impact Advisors has exceeded our expectations because we have had them come back and look at things...
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Relationship, Services
The most valuable things about Impact Advisors’ staff members and consultants are their...
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Loyalty, Value
We are really pleased with Impact Advisors. I have been involved in lots of different projects over...
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Loyalty, Value
Impact Advisors does what they do, and they do it very well. We have used other firms before, and we...
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Relationship, Operations, Services
The only improvement I would like to see from Impact Advisors would be if they would come back down...
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Relationship
Impact Advisors is a firm that not only knows the market but also knows the industry, so they bring...
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Relationship
When Impact Advisors acquired another firm, there was a bit of confusion as to who I was working...
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Relationship
Impact Advisors is very actionable with their deliverables. Their approach is to identify the levels...
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Relationship
We have an ongoing relationship with Impact Advisors. They offer a lot of different things, and the...
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Services, Value
I would say there were nonactionable things given by Impact Advisors. The staffing stuff they did...
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Relationship
Our executives aren't fully convinced on what happened with Impact Advisors. In some ways, we had...
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Loyalty
Certain size practices working with Impact Advisors could be hugely beneficial. I like the firm. If...
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Operations, Services
Impact Advisors very much understood the operations of the business, and I think they were very...
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Value
During the project, Impact Advisors avoided charging for every little thing. However, after the...
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Relationship, Services
The staff members from Impact Advisors were very responsive and dependable. We had good cross-team...
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Operations, Services
Having the consultants from Impact Advisors understand what it took to be so big, have so many local...
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Operations, Value
There were definitely actions that came from our engagement with Impact Advisors that were holistic...
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Operations, Services, Value
On the provider-relations side, our goal was to increase availability for appointments. I don't...
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Relationship, Operations
I recommend others start using Impact Advisors for a few reasons. One is that the firm's approach is...
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Relationship
A company is only as good as the people in it, and when Impact Advisors' team members interact with...
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Value
The prices are very straightforward. I negotiate up front, and then we are fine. The firm just bills...
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Relationship, Operations
When Impact Advisors came in, the first thing we were concerned with was whether they had enough...
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Relationship
Impact Advisors is very transparent. They show us where we are and show us where our peers and...
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Loyalty
We are very happy with Impact Advisors. I'm very proud of their results. We always have people knock...
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Relationship
The firm gives us very quick, straightforward answers because everybody is busy. We don't get...
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Relationship, Services
Impact Advisors delivers things as promised. The firm is very transparent in their communications...
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Loyalty
We went with Impact Advisors because of a combination of the pricing model, the references, and the...
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Value
The thing we have been challenged by in our project with Impact Advisors has been that the cost of...
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Relationship, Value
Impact Advisors has helped with strategic planning in the future. They have given us more than we...
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Loyalty, Relationship
We have recommended Impact Advisors to another facility about our size. We told them that Impact...
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Relationship, Services
Impact Advisors was very great in execution. They have been very consistent with staff. In some...
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Relationship, Value
Impact Advisors has exceeded our expectations by keeping us on track with the project. The drive for...
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Relationship
I appreciate the Impact Advisors' consultants and their experience with strategic financial...
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Loyalty, Relationship
Impact Advisors has an opportunity to really determine how we can take their recommendations and put...
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Value
We were able to negotiate with Impact Advisors and only spent a fraction of the original ask, so our...
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Relationship, Operations
One area where Impact Advisors has an opportunity for improvement is feedback sessions. I had a...
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Relationship
Every time we ask for feedback from Impact Advisors, we get it in a timely manner, although there...
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Relationship, Services
The consultants were first-rate; they understood healthcare, and they definitely understood how to...
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Relationship, Services
Impact Advisors gives us the science, data, and tools to be successful. They also are willing to...
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Relationship
There was a person who oversaw the project and had periodic check-ins with me to make sure we were...
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Relationship
There were a few of the conversations with the vendors with identified opportunities that were maybe...
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Relationship
One of the executives from Impact Advisors is extremely involved. I can contact them, and if they...
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Operations, Value
The number-one thing that sets Impact Advisors apart is that they bring costs and hours into the...
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Loyalty, Value
Because we have been with Impact Advisors for so long, we are kind of on a discount, and that has...
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Operations
If someone doesn't have a labor-management program ingrained throughout their organization from a...
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Value
An outcome that we have achieved through using Impact Advisors is labor savings because we are...
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Services
My favorite thing about the people who work under labor management for Impact Advisors is that they...
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Loyalty, Operations
I don't have anything bad to say about Impact Advisors. They do a very good job. The only negative...
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Value
The Impact Advisors engagement resulted in a significant value add. Other than the hours saved, the...
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Relationship
Impact Advisors can help us set a vision, but they could maybe be a little more empowering with our...
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Relationship, Operations
The Impact Advisors resource that we worked with was experienced in the processes we were working...
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Relationship, Operations
We wanted some help in a new area, so we brought in Impact Advisors. They never failed us, and the...
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Operations
Impact Advisors oversaw the implementation, and they didn't just tell us what we should do. They...
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Relationship
There wasn't a lot of turnover with Impact Advisors. They were very focused, which enabled them to...
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Operations, Value
By using Impact Advisors, we improved our run rate on our organization. We improved our run rate in...
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Services, Value
The consultants were first-rate; they understood healthcare and definitely understood how to have...
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Relationship, Value
A few conversations with the firm about identified opportunities were a bit more contentious. Impact...
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Relationship
There was a person who oversaw the project and had periodic check-ins with me to make sure we were...
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