Impact Advisors Healthcare Management Consulting Commentary
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Subject Expert
Warren Whitford
SRU Manager
Commentary Summary
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User Commentary
Relationship
We have a strong partnership. We work very closely with Impact Advisors, and they have always been...
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Loyalty, Relationship
Impact Advisors did meet my expectations. I think where they helped us the most was setting up a...
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Relationship, Operations
We had a rough start. Impact Advisors was able to course correct. We ended up with an amazing team...
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Operations
Some of the issues at the beginning were more internal within Impact Advisors and a small group of...
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Value
We did go over our budget, and I don't take that lightly, so that is an area for improvement. There...
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Operations
We were asking the firm to do certain things, and people were using the service. Overall, I was very...
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Value
Using Impact Advisors, we have improved net revenue, decreased costs, improved efficiency, and...
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Operations
Impact Advisors was a little late in changing out one of the consultants that we struggled with a...
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Relationship
I had an extraordinary relationship with the principal person from Impact Advisors on our projects....
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Loyalty
Impact Advisors’ deliverables are very actionable to the point that we are in fact rolling out...
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Loyalty
We considered other firms, but we had a warm introduction from somebody at First Quadrant Advisory,...
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Relationship
Impact Advisors’ executive involvement was good but not necessarily constant. I don't think that...
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Relationship
Impact Advisors brought a breadth of experience in the space we were really targeting in terms of...
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Relationship
Our overall experience has been fantastic, and that is why we have engaged Impact Advisors on a new...
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Services
I would use Impact Advisors again. We are repeat consumers of the firm.
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Value
The firm avoids charging for every little thing and simply adds people. At one point, we lost a...
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Relationship
Impact Advisors came to every staffing huddle we had to work with the leaders, support them,...
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Value
Impact Advisors was there for us. The work they did in our labor engagement far exceeded every...
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Relationship, Operations, Services
Impact Advisors' people did a great job with data analytics. They did a great job of assimilating...
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Relationship
I have an executive director assigned to me from Impact Advisors, and I meet with that person...
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Loyalty, Value
When I look across this country, I see so many hospitals that aren't going to make it. But we have a...
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Relationship
For our team, Impact Advisors has been a substantial benefit. They are very energetic about what...
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Relationship, Value
Impact Advisors helped with physician alignment and readiness, ambulatory services, and care...
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Relationship
Our relationship with Impact Advisors is less about selling us things and more about really helping...
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Relationship
One of the things that stands out about Impact Advisors is that they elevate us to think critically....
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Relationship, Operations
Something that would propel Impact Advisors forward a little more would be ensuring that there is as...
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Relationship
We have been able to reach the right people and make connections, and Impact Advisors is very...
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Operations, Value
Digital transformation is an evolving space. Sometimes Impact Advisors had more consultants on a...
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Relationship
Impact Advisors' strategic ability was extremely good. And they are extremely accessible and always...
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Relationship, Value
From Impact Advisor’s perspective, they are always after tangible outcomes. Impact Advisors is...
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Relationship, Operations
Initially, the project was not going well. It was complex with many moving parts, many reports, and...
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Relationship
I touch base with an executive from Impact Advisors on a regular basis to talk about what they are...
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Value
I would, without question, use Impact Advisors again. We got into a difficult financial situation...
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Relationship
Whenever there is turnover, Impact Advisors immediately sends someone else. It is amazing how...
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Loyalty, Relationship
I would recommend Impact Advisors without hesitation. Our engagement with them will help us survive...
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Relationship, Services
I have been really impressed with the level of competence in the firm’s contracting team. They know...
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Relationship
Our partnership with the firm is strong. The labor piece is embedded in the day-to-day expectations...
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Value
The labor contract with Impact Advisors is next to nothing. The spend is so nominal, it almost...
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Value
We had a reduction in overall expenditure after working with the firm, and when we renewed the...
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Relationship
Impact Advisors has been outstanding at identifying items where we are not paying correctly or where...
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Services
The firm gets it. Things are going so well because their competency is off the charts. They want to...
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Value
Our confidence in the firm’s cost model is very high because of the level of detail, analysis, and...
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Relationship
We can pick up the phone and call the firm's executives any day, and they know, at least to some...
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Relationship
The firm has very good knowledge of what others in the industry have done in this space as well as a...
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Relationship
The lead executive on the project was always available and responsive via email or phone and...
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Relationship
Our project started out with a separate consulting firm that was eventually bought by Impact...
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Relationship
I had actually worked with Impact Advisors at another place before bringing the firm on at my...
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Operations
From a system perspective, the firm worked a little faster to adjust labor costs in some markets,...
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Relationship
Impact Advisors definitely understands productivity extremely well. They are an excellent...
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Operations
Because of the success of our new implementations, we wanted to make sure that our KPIs in the...
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Relationship
Based on previous engagements, we think Impact Advisors brings a wealth of knowledge to any...
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Relationship, Value
It has been several years since we started working with Impact Advisors, and that time has enabled...
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Relationship, Operations
The firm’s leadership team, especially the executives, were highly engaged and very much involved in...
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