Impact Advisors Healthcare Management Consulting Commentary
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Subject Expert
Mike Smith
VP of Engagement
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User Commentary
Relationship, Operations
Impact Advisors met expectations. They met everything around our statement of work, and they did it...
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Loyalty, Operations
Impact Advisors helped us develop governance and ethical-use principles for AI. Those things are...
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Relationship, Services
Impact Advisors was exceptional in their communication, and they were exceptional in their technical...
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Value
Impact Advisors definitely exceeded expectations. We had a lot of savings the first year, and we...
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Relationship, Value
The firm's ability to drive outcomes is awesome. The results speak for themselves. We engaged the...
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Relationship
Impact Advisors is like a professor. A lot of consultants in the past have come in and acted like...
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Relationship
Impact Advisors is good and very flexible. They are engaged with us beyond the tasks themselves....
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Relationship
The first year, we got a lot of very intense engagement. But then in the next couple of years, we...
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Relationship
The leaders from Impact Advisors check in with our executives and are building a good relationship...
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Services
Impact Advisors produces a report that has very good insights. It is the analytical benchmark of how...
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Loyalty
We decided to go with Impact Advisors because their approach is different from that of other firms...
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Relationship, Value
We would buy the firm's services again because of the value and expertise from the resources....
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Relationship, Operations
The firm's level of experience regarding the specific business issue we were having was excellent....
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Relationship, Operations
Regarding the strategic ability of Impact Advisors, they absolutely get it. We were drinking water...
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Relationship, Services
Impact Advisors’ consultants were excellent. Every one of them was highly qualified. I was dealing...
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Loyalty, Value
We did not consider other firms for this project because of the urgency and the fact that Impact...
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Relationship, Operations
Impact Advisors has been involved with many assignments and tasks, and they continue to be a key...
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Relationship
Impact Advisors is phenomenal. I have worked with them for a while, and they are the best because of...
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Relationship
Impact Advisors was very active. Every opportunity I saw, they pushed the team to get results. The...
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Services
Impact Advisors had an experienced team; all the consultants had done what they were doing for us in...
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Loyalty, Relationship, Operations, Value
Impact Advisors has exceeded our expectations with their level of engagement and follow-through....
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Loyalty, Relationship
We chose Impact Advisors over another firm because of their knowledge of the supply chain. Impact...
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Relationship, Services
An area of strength for Impact Advisors is their ability to bring in cross-functional capabilities....
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Relationship, Services
We like the fact that Impact Advisors has experience in the area we are focusing on. We also like...
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Services, Value
In the context of being very happy, there are some opportunities for Impact Advisors to improve the...
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Relationship
On a macro basis, Impact Advisors has been in line with our expectations. As with any project, there...
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Loyalty, Relationship
We have done a few engagements with Impact Advisors, and they continually stay focused on our needs...
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Relationship, Operations, Services
What differentiates Impact Advisors is primarily the quality of the people they bring on-site to...
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Relationship, Services
Everybody we worked with at Impact Advisors was very experienced in a hospital setting and within...
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Loyalty, Relationship, Services, Value
We are still seeing benefits and will continue to utilize Impact Advisors. The firm’s deliverables...
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Loyalty, Relationship, Value
Impact Advisors has been one of my best firms. They are very interested in the long-term...
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Operations, Services, Value
Impact Advisors is very flexible and proactive. If they saw a variance that they didn't think looked...
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Loyalty
We did look at some other firms in deciding who we would hire for the service. We had a...
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Relationship
The people we worked with from Impact Advisors were extremely available and accessible. Our strength...
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Relationship
Impact Advisors has grown, but they have grown in a really good way. The service offerings continue...
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Relationship
Impact Advisors worked hard to both anticipate the direction of our team and understand our culture...
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Relationship
The number of stakeholders that Impact Advisors met with to get feedback was phenomenal. They went...
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Relationship
One of the people from Impact Advisors was wonderful. They were very responsive, flexible, and open...
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Relationship
We had one meeting with Impact Advisors where one person didn’t appear to understand the audience...
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Operations
On the consulting side, part of the reason I wouldn't give a perfect score is consulting ease, and...
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Loyalty, Operations, Services, Value
Impact Advisors did a great job. Even after they walked away and set the deliverables, they were...
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Loyalty, Services, Value
Impact Advisors humored my probing and explained why some recommendations were made. From the level...
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Operations, Services
Impact Advisors absolutely has a broader strategic view of healthcare organizations and operations....
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Loyalty, Relationship, Operations
We did not consider other firms. Based on past experience, Impact Advisors was the first firm to...
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Relationship, Operations
Strategic ability was the biggest benefit we got from the solution. Compared to other firms we have...
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Operations
Impact Advisors performed above expectations. We thought of them immediately because they worked on...
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Relationship, Operations
Impact Advisors actually had a few executives who were involved throughout the project. Impact...
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Loyalty, Relationship, Value
We would absolutely purchase Impact Advisors' services again. How the whole thing worked was...
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Value
Although the nickel-and-diming was part of the contract, there was a lot of it at the end of the...
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Relationship
No consulting engagement is flawless. When we bring in somebody from the outside to look at what we...
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Operations, Services, Value
Unlike with other engagements I have been involved in where the consultants have just given us...
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Loyalty
Impact Advisors was one firm we considered, and they were ultimately chosen. Impact Advisors was...
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Operations, Value
The firm has helped us optimize some things with our schedule. Because we have a better idea of what...
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Services, Value
I don't think that the consultants who were sent were employees; I think they were contracted...
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Relationship
Impact Advisors definitely met our expectations. There were a couple of projects that we started...
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Loyalty, Relationship
One factor in choosing Impact Advisors was that we had a prior relationship with them. Impact...
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Relationship, Value
Impact Advisors helped us generate significant additional revenue. Impact Advisors really did a...
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Relationship
At their executive level, Impact Advisors had deep knowledge of revenue cycle management and a lot...
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Value
I am very pleased with Impact Advisors. They did a fantastic job and created a huge improvement in...
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Loyalty, Services
Just like with every project, what I would say to others about Impact Advisors is that the people we...
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Relationship, Operations
What Impact Advisors has been doing so far has been very actionable. We are working through and...
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Relationship, Operations
Improved leadership capability has been the biggest outcome we have achieved through Impact...
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Operations, Services, Value
Impact Advisors has exceeded our expectations because we have had them come back and look at things...
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Relationship, Services
The most valuable things about Impact Advisors’ staff members and consultants are their...
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Loyalty, Value
We are really pleased with Impact Advisors. I have been involved in lots of different projects over...
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Loyalty, Value
Impact Advisors does what they do, and they do it very well. We have used other firms before, and we...
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Relationship, Operations, Services
The only improvement I would like to see from Impact Advisors would be if they would come back down...
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Relationship
Impact Advisors is a firm that not only knows the market but also knows the industry, so they bring...
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Relationship
When Impact Advisors acquired another firm, there was a bit of confusion as to who I was working...
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Relationship
Impact Advisors is very actionable with their deliverables. Their approach is to identify the levels...
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Relationship
We have an ongoing relationship with Impact Advisors. They offer a lot of different things, and the...
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Services, Value
I would say there were nonactionable things given by Impact Advisors. The staffing stuff they did...
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Relationship
Our executives aren't fully convinced on what happened with Impact Advisors. In some ways, we had...
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Loyalty
Certain size practices working with Impact Advisors could be hugely beneficial. I like the firm. If...
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Operations, Services
Impact Advisors very much understood the operations of the business, and I think they were very...
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Value
During the project, Impact Advisors avoided charging for every little thing. However, after the...
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Relationship, Services
The staff members from Impact Advisors were very responsive and dependable. We had good cross-team...
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Operations, Services
Having the consultants from Impact Advisors understand what it took to be so big, have so many local...
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Operations, Value
There were definitely actions that came from our engagement with Impact Advisors that were holistic...
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Operations, Services, Value
On the provider-relations side, our goal was to increase availability for appointments. I don't...
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Commentary Summary
Comment Type Breakout