Impact Advisors Healthcare Management Consulting Commentary
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Subject Expert
Warren Whitford
VP of Engagement
Commentary Summary
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User Commentary
Relationship
Impact Advisors is a firm that not only knows the market but also knows the industry, so they bring...
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Relationship
When Impact Advisors acquired another firm, there was a bit of confusion as to who I was working...
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Relationship
Impact Advisors is very actionable with their deliverables. Their approach is to identify the levels...
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Relationship
We have an ongoing relationship with Impact Advisors. They offer a lot of different things, and the...
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Services, Value
I would say there were nonactionable things given by Impact Advisors. The staffing stuff they did...
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Relationship
Our executives aren't fully convinced on what happened with Impact Advisors. In some ways, we had...
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Loyalty
Certain size practices working with Impact Advisors could be hugely beneficial. I like the firm. If...
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Operations, Services
Impact Advisors very much understood the operations of the business, and I think they were very...
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Value
During the project, Impact Advisors avoided charging for every little thing. However, after the...
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Relationship, Services
The staff members from Impact Advisors were very responsive and dependable. We had good cross-team...
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Operations, Services
Having the consultants from Impact Advisors understand what it took to be so big, have so many local...
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Operations, Value
There were definitely actions that came from our engagement with Impact Advisors that were holistic...
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Operations, Services, Value
On the provider-relations side, our goal was to increase availability for appointments. I don't...
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Relationship, Operations
I recommend others start using Impact Advisors for a few reasons. One is that the firm's approach is...
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Relationship
A company is only as good as the people in it, and when Impact Advisors' team members interact with...
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Value
The prices are very straightforward. I negotiate up front, and then we are fine. The firm just bills...
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Relationship, Operations
When Impact Advisors came in, the first thing we were concerned with was whether they had enough...
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Relationship
Impact Advisors is very transparent. They show us where we are and show us where our peers and...
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Loyalty
We are very happy with Impact Advisors. I'm very proud of their results. We always have people knock...
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Relationship
The firm gives us very quick, straightforward answers because everybody is busy. We don't get...
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Relationship, Services
Impact Advisors delivers things as promised. The firm is very transparent in their communications...
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Loyalty
We went with Impact Advisors because of a combination of the pricing model, the references, and the...
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Value
The thing we have been challenged by in our project with Impact Advisors has been that the cost of...
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Relationship, Value
Impact Advisors has helped with strategic planning in the future. They have given us more than we...
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Loyalty, Relationship
We have recommended Impact Advisors to another facility about our size. We told them that Impact...
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Relationship, Services
Impact Advisors was very great in execution. They have been very consistent with staff. In some...
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Relationship, Value
Impact Advisors has exceeded our expectations by keeping us on track with the project. The drive for...
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Relationship
I appreciate the Impact Advisors' consultants and their experience with strategic financial...
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Loyalty, Relationship
Impact Advisors has an opportunity to really determine how we can take their recommendations and put...
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Value
We were able to negotiate with Impact Advisors and only spent a fraction of the original ask, so our...
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Relationship, Operations
One area where Impact Advisors has an opportunity for improvement is feedback sessions. I had a...
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Relationship
Every time we ask for feedback from Impact Advisors, we get it in a timely manner, although there...
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Relationship, Services
The consultants were first-rate; they understood healthcare, and they definitely understood how to...
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Relationship, Services
Impact Advisors gives us the science, data, and tools to be successful. They also are willing to...
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Relationship
There was a person who oversaw the project and had periodic check-ins with me to make sure we were...
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Relationship
There were a few of the conversations with the vendors with identified opportunities that were maybe...
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Relationship
One of the executives from Impact Advisors is extremely involved. I can contact them, and if they...
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Operations, Value
The number-one thing that sets Impact Advisors apart is that they bring costs and hours into the...
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Loyalty, Value
Because we have been with Impact Advisors for so long, we are kind of on a discount, and that has...
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Operations
If someone doesn't have a labor-management program ingrained throughout their organization from a...
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Value
An outcome that we have achieved through using Impact Advisors is labor savings because we are...
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Services
My favorite thing about the people who work under labor management for Impact Advisors is that they...
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Loyalty, Operations
I don't have anything bad to say about Impact Advisors. They do a very good job. The only negative...
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Value
The Impact Advisors engagement resulted in a significant value add. Other than the hours saved, the...
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Relationship
Impact Advisors can help us set a vision, but they could maybe be a little more empowering with our...
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Relationship, Operations
The Impact Advisors resource that we worked with was experienced in the processes we were working...
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Relationship, Operations
We wanted some help in a new area, so we brought in Impact Advisors. They never failed us, and the...
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Operations
Impact Advisors oversaw the implementation, and they didn't just tell us what we should do. They...
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Relationship
There wasn't a lot of turnover with Impact Advisors. They were very focused, which enabled them to...
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Operations, Value
By using Impact Advisors, we improved our run rate on our organization. We improved our run rate in...
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Services, Value
The consultants were first-rate; they understood healthcare and definitely understood how to have...
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Relationship, Value
A few conversations with the firm about identified opportunities were a bit more contentious. Impact...
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Relationship
There was a person who oversaw the project and had periodic check-ins with me to make sure we were...
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Relationship, Operations
Impact Advisors brought in a whole crew of folks who were absolutely wonderful. The firm was more of...
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Relationship
We have a strong partnership. We work very closely with Impact Advisors, and they have always been...
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Loyalty, Relationship
Impact Advisors did meet my expectations. I think where they helped us the most was setting up a...
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Relationship, Operations
We had a rough start. Impact Advisors was able to course correct. We ended up with an amazing team...
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Operations
Some of the issues at the beginning were more internal within Impact Advisors and a small group of...
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Value
We did go over our budget, and I don't take that lightly, so that is an area for improvement. There...
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Operations
We were asking the firm to do certain things, and people were using the service. Overall, I was very...
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Value
Using Impact Advisors, we have improved net revenue, decreased costs, improved efficiency, and...
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Operations
Impact Advisors was a little late in changing out one of the consultants that we struggled with a...
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Relationship
I had an extraordinary relationship with the principal person from Impact Advisors on our projects....
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