Impact Advisors IT Advisory Services
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Subject Expert
Trent Davis
Research Director
Commentary Summary
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User Commentary
The strength of bringing in Impact Advisors is that their senior leaders know the space inside and...
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I am on the phone with the firm's executives all the time. They are very attentive.
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Preimplementation planning is where Impact Advisors knocks it out of the park. I love to utilize...
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Impact Advisors offers an excellent advisory in planning for integrations. Impact Advisors has deep...
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Impact Advisors' consultants are good. Impact Advisors' higher-level leadership, like project...
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I can call Impact Advisors about anything at any time, whether I am happy or not happy, and they are...
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We have a really good partnership with Impact Advisors, even with what they charge us and how they...
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After comparing what we would have been charged by a different firm for half the work, we see that...
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The firm has been a great resource. Our contact person has been amazing. The firm is a very good...
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The firm has struggled with getting the right type of consultants. The issue is not that they aren't...
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Impact Advisors has been an amazing partner to us. They probably cost a little more than other...
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From a delivery perspective, the firm has always been able to meet their deliverables. We can't say...
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Impact Advisors has been a really good collaborative firm that we can use for a variety of different...
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The project manager that Impact Advisors put on the project has been fantastic.
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Impact Advisors helped us consolidate and clean up some things. They also created a change...
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The pandemic did not prohibit the firm from coming on-site. I think the fact that Impact Advisors...
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The firm needs to be available for questions on things that aren't directly available within the...
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Some of the staff members were a little disconnected from the actual engagement. When there were a...
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It was helpful that Impact Advisors was independent and brought in very capable people with a lot of...
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We talked with Impact Advisors about what was needed, and they were able to deliver. With Impact...
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Impact Advisors remained professionally neutral and offered good advice about the approach we needed...
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The firm did very well in terms of getting us timelines in a certain area of the project. However,...
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Our project was unusual, but the outcome of Impact Advisors' effort was probably the best I have...
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The quality and experiences of the people were likely the key reasons that Impact Advisors was so...
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We had a very unique project, and we all had to learn a lot. Impact Advisors was able to cut through...
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Impact Advisors provides an experience level and expertise relative to their cost. They provide a...
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Impact Advisors brings people who know what they are doing consistently and at a price point that is...
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On the planning side, Impact Advisors got really detailed and tactical quickly, and we had to pull...
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Impact Advisors has started to put more discipline in place and come up with their standard approach...
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Impact Advisors’ executives wouldn’t proactively reach out, but if I had an issue, they would...
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Impact Advisors did a good job of translating technology into the expected benefit. I was very...
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Impact Advisors didn't connect as effectively with our operational staff as I would have liked. The...
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The people on the inside of the organization want nothing to do with consultants. They want to hide...
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Impact Advisors met our expectations, but they didn’t necessarily exceed our expectations. I am...
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Impact Advisors' strategic ability was good, but they didn't think a lot about what we were missing...
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Impact Advisors did their best, but consultants can only do so much. Most consultants usually look...
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We had recently purchased a new enterprise system, and we didn't know what we didn't know. The...
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I have been continually impressed with the level of talent and support that Impact Advisors has...
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Impact Advisors has been fantastic. One of the people I work with could not be better. They have...
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Impact Advisors does all of the heavy lifting, but the important thing for the consultants, even on...
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The consultants from Impact Advisors are qualified and experienced. They do critical thinking and...
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I met with some of the managing folks initially, and they periodically check in, and there isn't...
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Before, Impact Advisors was relatively unknown to me. I asked them what else they did. That was when...
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When we initially chose Impact Advisors, we were in a tight spot and needed to launch quickly....
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Impact Advisors is very timely with their availability. I have done some small things with Impact...
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We were going to use another firm for the work that Impact Advisors did, but we couldn’t get...
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Impact Advisors is thorough. I can't think of anything on the analytics side that they could improve...
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The firm dived in with both feet to really look at how we were using our software in our clinical...
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The executives and our representatives from Impact Advisors meet with us regularly, and I work...
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We are running hard and fast with the project, and I expect to see outcomes in the next year around...
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We paid Impact Advisors a fixed fee, so we didn’t feel nickel-and-dimed at all. We got quotes from...
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Some of Impact Advisors’ strengths are their responsiveness, their knowledge of the revenue cycle...
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Impact Advisors gave us great deliverables that were actionable. We could immediately utilize the...
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I would use Impact Advisors again. They are structured, and their people always bring the right...
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Impact Advisors provided very knowledgeable resources in identifying both clinical and revenue cycle...
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Overall, we are well within the revenue cycle budget that the firm has helped us with, so we have...
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Our experience has been positive. Impact Advisors took the time to interview and connect with...
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Impact Advisors is bringing the right people to the table. Those people have expertise and...
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Impact Advisors has been operating mostly on a fixed fee, so there haven't been any surprise charges...
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I regularly touch base with our designated lead from Impact Advisors. Any time we have a request to...
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When we looked at the firm, we could tell that Impact Advisors had a much better handle on all of...
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The firm absolutely avoided charging for every little thing. I would be afraid to ask what the real...
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There were a couple of things that we would have liked to have done a little differently on the...
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The experience is positive overall with Impact Advisors. The project took a lot of peeling the...
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Impact Advisors could have had a better understanding of the reality of an organization's...
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The only thing I would suggest Impact Advisors do is get more clarity and do more inquiries up...
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We looked at a couple of different firms, and Impact Advisors had more experience in the space...
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When we looked for consulting groups to help us, most consulting groups were all about system...
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We have a fixed-fee arrangement, and Impact Advisors has stuck to that. Impact Advisors is doing a...
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We engaged Impact Advisors to help us develop a strategy. The engagement has been great, and Impact...
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We went into this project with a fuzzy approach without a consulting group. While the firm probably...
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We had an individual who wasn't a good fit for our team. That person had the technical skills, but...
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Working with Impact Advisors improved our revenue, and that was awesome. They helped us bring in...
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With any big optimization project, organizations need to bring up a team that is on the same level...
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Impact Advisors should keep their strategic partner attitude. At first, I wasn't happy to work with...
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Impact Advisors could improve the handoff as they are rolling out. Impact Advisors was here for so...
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Impact Advisors avoided nickel-and-diming. Actually, they probably should have charged us a lot more....
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Our representative was known to our organization because of a prior engagement. That person's...
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The pain points we had were related to the length of the engagement. As an engagement goes on, we...
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The firm's practice manager and their ability to coach performance were weak. It has become apparent...
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I don’t think we gave our firm representative enough time to onboard. If we had treated them like a...
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The firm was very good to work with, and it was easy to develop a contract with them. The firm was...
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Impact Advisors did avoid charging for every little thing. We were charged an all-in-one cost. We...
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I like that they bring evidenced and tangible experience to the table. I do believe they understand...
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The only thing I would like to see improved with the nature of the engagement is Impact Advisors...
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Impact Advisor’s final deliverables were everything that I had asked for, and the deliverables were...
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The firm did well with their availability. All the people we worked with were ready and available...
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I was surprised by the firm’s willingness to provide me with any resources I wanted. Some things...
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We have worked with some great staff from Impact Advisors, including some people who have a lot of...
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The strength of our partnership with Impact Advisors is great. We are looking to define the...
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We certainly get value from our engagement. Although Impact Advisors has very competitive rates, in...
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Impact Advisors is very professional and knowledgeable. There was never any hesitation for them to...
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Impact Advisors could drive the project a little harder. The project took longer than we expected....
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I didn't have any problems with getting in front of the firm's executives. When we need to bring in...
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Impact Advisors exceeded our expectations by knowing our program and our process. I didn't have to...
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If I need something, Impact Advisors' executives are there. At that level, the involvement is very...
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Impact Advisors is doing a great job. I have no issues with them. Impact Advisors has certainly hit...
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On the analytics side, we had some issues with a couple of staff members because there were so many...
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Impact Advisors is very focused on execution. They are probably better at executing than we are....
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We have access to Impact Advisors' executives, and the executives are always checking in. They...
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Impact Advisors has a fair price. They are easy to work with, and their leadership team is terrific....
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We got what we wanted, and we got what we paid for from Impact Advisors. But I really would have...
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If one of the lead consultants had had a stronger or more directive personality, that might have...
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When deciding, I looked at which firms were KLAS-rated firms. We talked to several of the main...
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The statement of work development and the contracting were straightforward. There were no surprises...
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The lead from Impact Advisors did a fine job. That person did a nice job of working with our culture...
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Impact Advisors is a strong group. They have good advisory services and strong diligence.
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When we were selecting a firm, Impact Advisors shined with their strength of peer experience. They...
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Impact Advisors' strength is their revenue cycle operational experience. The key executive is very...
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It is a loser’s game to exceed expectations. I had really high expectations. Impact Advisors did not...
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In general, when Impact Advisors tries to find resources for us, they focus on ensuring that they...
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Impact Advisors is thoughtful when they choose one of their team members to work on a project. They...
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The go-live that the firm helped us with actually went pretty smoothly. The downside was that we...
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At some point, we were having some staffing issues, and we were getting behind on some of the work...
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The firm has been doing the work in person and remotely. The actual consultants are on-site for the...
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Impact Advisors was very good at identifying people that were subject matter experts in the niches...
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Things have been more difficult due to staffing shortages everywhere. Fast food places are offering...
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There is nothing that Impact Advisors could have done better. The struggles are mainly related to...
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The firm avoids charging for every little thing. We don’t get additional charges. We have an...
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The firm consistently exceeds expectations. They have brought a lot of good skills to the table....
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Impact Advisors did an okay job with the project. We are a challenging group of people to work with...
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If a project involves strategy work, we go with Impact Advisors.
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Impact Advisors did what we asked, but I wasn't enamored with the product. There was definitely some...
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A partner is going to tell us what we don't want to hear. What hindered Impact Advisors' partnership...
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Impact Advisors charged about right; the price wasn't too terrible. We had a sales relationship....
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