Impact Advisors IT Advisory Services Commentary
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Subject Expert
Trent Davis
Research Director
Commentary Summary
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User Commentary
Relationship, Relationship
Impact Advisors engaged the executive team well. I am very impressed with what the firm has built in...
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Operations, Operations
The planning that Impact Advisors did to get us to the point we are was excellent. What we did was...
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Relationship, Relationship, Value
The firm was working on a particular service, but we replaced them on that. Impact Advisors tried a...
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Relationship, Operations, Value
Impact Advisors is in such high demand that they struggle sometimes with finding the caliber of...
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Relationship, Relationship
We engaged Impact Advisors to come in and help with consolidation and standardization to get things...
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Relationship, Operations
I have a long history with Impact Advisors. Years ago, they were really focused on implementations....
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Relationship
Impact Advisors blew our people's minds because it was the first time that we had brought in a firm...
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Relationship
Impact Advisors has good relationship management. I speak with them regularly. They have good staff...
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Loyalty
We chose Impact Advisors because they had good expertise and a good track record.
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Loyalty
We chose Impact Advisors because they had good expertise and a good track record.
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Relationship, Relationship
Impact Advisors did a good job. The consultants were excellent. Impact Advisors was always...
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Relationship, Operations
Impact Advisors gave us information about certain things but left off the potential need for other...
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Relationship, Relationship
I felt like Impact Advisors got very focused on our specifics and missed some basics that might have...
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Relationship, Relationship, Operations
Working with Impact Advisors was great. They helped guide us on the types of questions that we...
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Loyalty, Relationship
We see Impact Advisors as folks who can provide us with good talent when required, but when we...
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Relationship, Operations
Impact Advisors understands what needs to be done in EMR implementations, what they have seen with...
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Relationship, Relationship
Impact Advisors is just like all the rest of the firms that I work with. The firm is looking for...
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Relationship, Value
I would recommend Impact Advisors. In fact, I already did recommend them to one of my colleagues. I...
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Loyalty, Loyalty, Relationship, Relationship
I had some prior experience with Impact Advisors at another organization, and they did a good job in...
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Value, Value
I have been working through some issues with Impact Advisors, and they are making things right. They...
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Loyalty, Loyalty, Relationship, Relationship
I'm working with Impact Advisors on a couple of things. I'm having other conversations with Impact...
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Relationship, Relationship, Operations, Operations
I was very specific about what I needed and what challenges, opportunities, and priorities we needed...
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Relationship, Relationship
The people I work with are really great, but beyond that, there isn't a lot of involvement. If I...
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Loyalty, Loyalty, Relationship, Relationship
The firm’s knowledge of the industry is outstanding. They are so in touch with what is going on....
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Relationship, Relationship, Operations, Operations
The firm’s staff members were all good at their job. They communicated well, and they were prompt...
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Relationship, Relationship
The firm has done a really good job of staying in touch with us over the tenure, not just when we...
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Relationship, Relationship, Operations, Operations
The firm involved a couple of people who didn't necessarily need to be part of the project. They...
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Relationship, Relationship
I feel like I have a team with Impact Advisors. They have a team concept and gel well together, and...
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Relationship, Relationship
I am very satisfied with Impact Advisors' work product, the team they put together for us, and their...
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Relationship, Relationship, Operations, Operations
If I were talking to a peer or friend asking for a reference on Impact Advisors, I would say we...
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Relationship, Relationship
Impact Advisors comes with years of healthcare experience in EMR selection. They come with a great...
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Relationship, Relationship, Value, Value
Impact Advisors is often willing to bring in resources as needed at no charge to us. They are also...
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Relationship, Relationship, Operations, Operations
We brought the firm on to help us do an analysis to determine the right vendor to go with and...
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Loyalty, Loyalty, Relationship, Relationship, Operations, Operations
The project with the firm is working really well. The efficiencies and processes are there, and the...
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Relationship, Relationship, Operations, Operations
Early on with Impact Advisors, we did run into personnel issues. The initial project manager on...
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Relationship, Relationship
We have a high-level project plan that the firm is tracking and managing. But the biggest form of...
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Loyalty, Loyalty, Relationship, Relationship
We have several consulting partners that we tap into more routinely. We almost always end up...
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Operations, Operations
Impact Advisors did an excellent job setting us up for success in our EHR implementation. However,...
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Relationship, Relationship, Relationship
Impact Advisors stands out because of how seasoned their people are. I haven't dealt with their...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Personally, exceeding expectations means that I don't have to give the firm detailed instructions...
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Relationship, Relationship, Relationship
Impact Advisors’ consultants all had a lot of knowledge, and I was open to reaching out and asking...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
We chose Impact Advisors because they seemed to be more open and neutral when it came to us picking...
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Relationship, Relationship
I don't feel a sense of urgency from Impact Advisors. They lack understanding of our business and...
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Loyalty, Relationship, Operations, Operations
Our project director was absolutely phenomenal. They understood our model, had passion, and fit into...
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Relationship
Impact Advisors has been a great partner. Impact Advisors is very knowledgeable and strategic.
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Operations
At first, the firm brought us several software options, and that was a bit of a waste of personnel...
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Relationship
As the firm worked with us, they were pushing their involvement in the next project. They wanted to...
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Services, Services
In analytics, proving measurable benefits is difficult. There were certainly benefits to the...
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Relationship, Relationship, Operations, Operations
The important thing with a project like ours is the individual consultants and making sure that...
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Operations, Operations
Impact Advisors came in and spent a lot of time meeting with key individuals in the company, making...
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Relationship, Relationship, Operations, Operations
The senior consultant on the engagement was very strong and good at building relationships. They...
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Loyalty, Loyalty, Loyalty
We weren't totally floored by what Impact Advisors came up with for our organization, but I also...
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Relationship, Relationship, Relationship
Our organization is complex; our executive and research leadership teams have diverging sets of...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
In some instances, some of Impact Advisors' consultants were green. I would expect the firm to have...
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Relationship, Relationship, Relationship
The firm is very knowledgeable in terms of strategic work. They can read the needs of an...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
The firm has very engaged executives. They know, even at the partner level, all of the different...
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Relationship, Relationship, Relationship, Value, Value, Value
The firm does a really great job from a strategic services standpoint, but they could improve by...
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Relationship, Relationship, Relationship
We have had the firm’s leadership come visit us, and a couple of executive directors have been...
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Operations
The preliminary document for the project scope that Impact Advisors sent me seemed way overinflated....
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Relationship, Relationship, Relationship, Operations, Operations, Operations
I have asked the firm multiple times for clinical discussions to get the clinical folks confident in...
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Relationship, Relationship, Relationship
The firm’s pricing and rates are more affordable compared to bigger, top-tier firms. As a result,...
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Relationship, Relationship, Relationship
Impact Advisors could do a better job of creating an internal learning network that ensures we get...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
Impact Advisors has brought good expertise to every phase of the project. The firm brings people in...
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Relationship
Impact Advisors need to be professional in how they approach their sales opportunities. I would take...
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Relationship
The need for executive involvement didn’t come up. I worked through Impact Advisors’ consultants. I...
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Relationship
I would engage with Impact Advisors again in a heartbeat. They were excellent in terms of their...
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Relationship, Operations
Some of the resources from Impact Advisors were really good, and I was very happy with them. My...
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Relationship
Not every single person at Impact Advisors is the best. I could ask for people who are a little...
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Operations, Value
Impact Advisors was very productive. The sheer volume of work that the firm did was more than I...
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Loyalty
We decided to go with Impact Advisors because we had been happy with them during previous...
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Relationship, Operations
An executive was there during our project whenever we needed them. I am always apprehensive about...
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Relationship, Value
The biggest value for me was the resources that Impact Advisors brought in. They were top notch....
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Services
If I could, I would give Impact Advisors an even higher score for achieving stakeholder buy-in. They...
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Value
Impact Advisors does not nickel-and-dime. They are open to tapering down costs when needed.
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Loyalty, Relationship, Operations
We engaged with Impact Advisors because we needed to replace one of our systems, and we wanted the...
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Relationship
We had a lot of attention and input from different places, and that was nice. We dragged our...
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Value
Impact Advisors was very kind, and they showed their commitment to our space. They were gracious to...
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Relationship
People should know before engaging with Impact Advisors that they need to be transparent with the...
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Relationship
At times, Impact Advisors was intense because they were trying to do their best, but I did not have...
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Relationship
Impact Advisors had some great industry knowledge, and they had done our type of engagement before,...
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