Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Tell us about your organization
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Impact Advisors IT Advisory Services Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Manager
My organization works with Impact Advisors a lot. The firm's deliverables are pristine and...
Login or Create an Account to see details.
Manager
We love Impact Advisors' refined documentation. It is always a breath of fresh air to find someone...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors has done a great job on the projects that they have done for us. They have been...
Login or Create an Account to see details.
VP/Other Executive
I can reach out to Impact Advisors' executives and get things corrected right away if I need to. The...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors has started to add some expertise with different vendors. They are building their...
Login or Create an Account to see details.
CIO
Impact Advisors' staff and consultants were pretty good. They were knowledgeable and high-quality...
Login or Create an Account to see details.
CIO
Impact Advisors could have handled our project better. They didn't consider what our executives...
Login or Create an Account to see details.
CIO
It is important for potential customers to remember that some of Impact Advisors' people have...
Login or Create an Account to see details.
CIO
The tool that Impact Advisors provided us with was ineffective, and the results they brought us...
Login or Create an Account to see details.
CIO
When push came to shove, the vendor missed some things. In the end, Impact Advisors was a waste of...
Login or Create an Account to see details.
CIO
The vendor presented the assessment in a way that our clinicians could understand. It was very...
Login or Create an Account to see details.
CIO
I feel like we keep Impact Advisors on retainer for the work they do and do well. We used their...
Login or Create an Account to see details.
CIO
The reason we continue to use Impact Advisors is probably due to the go-live of our new EHR. The...
Login or Create an Account to see details.
CIO
We do RFPs fairly and openly. We put everything to bid, and Impact Advisors continually comes back...
Login or Create an Account to see details.
CIO
I anticipate a high score being the outcome. My only caveat is the CRM effort to date is slow. If...
Login or Create an Account to see details.
CIO
Impact Advisors' strategic vision isn't as broad as that of some of our partners, but it is...
Login or Create an Account to see details.
CIO
Impact Advisors made it easy and quick to find resources. The process was good. It felt like I found...
Login or Create an Account to see details.
CIO
I had a great relationship with the executives that I worked with from Impact Advisors. The...
Login or Create an Account to see details.
CTO
Impact Advisors has been very flexible during COVID-19. They have cut back on hours and travel and...
Login or Create an Account to see details.
CTO
Given the nature of our organization, there is never any one person making decisions. Impact...
Login or Create an Account to see details.
CTO
I am a big believer that no one is perfect. I am not sure that there was anything the vendor could...
Login or Create an Account to see details.
CTO
The vendor has done really well in executing things for the project. The expectations have been...
Login or Create an Account to see details.
CTO
As any other company has, during the COVID-19 crisis, Impact Advisors has adapted to make sure that...
Login or Create an Account to see details.
CTO
One strength of Impact Advisors is cost modeling. They are helping our executives really understand...
Login or Create an Account to see details.
Director
Whenever I am dealing with the leaders in the community or strategic business partners, I want them...
Login or Create an Account to see details.
Director
In my experience, Impact Advisors hasn’t overcharged. I haven’t had to audit invoices extensively.
Login or Create an Account to see details.
Director
Impact Advisors has done a very good job of supporting us during the COVID-19 crisis. They have been...
Login or Create an Account to see details.
Director
Overall, Impact Advisors has done a very good job. Our experience with them has been very positive....
Login or Create an Account to see details.
Director
Impact Advisors is our strategic advisor. We love that they give us their top talent. The vendor is...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors has good project management skills. They have a good hiring process and an eye for...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors helped us put together a recommendation for something we were working on. We wanted...
Login or Create an Account to see details.
VP/Other Executive
I would buy Impact Advisors services again, but I learned some lessons that I would apply. We really...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors' executives were involved in a couple of our key meetings. I think that we worked...
Login or Create an Account to see details.
VP/Other Executive
Our experience with Impact Advisors could have been better if we didn't have some of the surprises...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors tends to have high-end, experienced consultants. Their services are 15%–20% more...
Login or Create an Account to see details.
VP/Other Executive
When COVID-19 began, I was very impressed at how quickly our project manager at Impact Advisors...
Login or Create an Account to see details.
VP/Other Executive
All went well with our project, and were were very pleased with the level of service and expertise...
Login or Create an Account to see details.
VP/Other Executive
It was not a popular decision to complete the project. In fact, the decision was met with a lot of...
Login or Create an Account to see details.
CISO
We never did anything with the vendor's recommendations. They could have taken more time to better...
Login or Create an Account to see details.
CISO
I don’t think there was a problem with the relationship. There was a problem with creating the right...
Login or Create an Account to see details.
CISO
We never felt like we got any value out of the work we did with Impact Advisors. As of now, we have...
Login or Create an Account to see details.
CISO
The vendor executives were involved. The vendor could have engaged more with the people who had to...
Login or Create an Account to see details.
CISO
I wouldn't buy Impact Advisors' services again. I don't know what we paid, but the services weren't...
Login or Create an Account to see details.
CISO
Another person brought in Impact Advisors. That person had a relationship with the vendor that the...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors took the time to understand our organization, and we are always building on that...
Login or Create an Account to see details.
COO
We received executive involvement up front, and when we got deeper into the project, I don’t think...
Login or Create an Account to see details.
CIO
I could not have been more impressed with some of the consultants that we had from the vendor....
Login or Create an Account to see details.
CIO
I couldn’t have gotten by without the vendor's strategic guidance. Much of the successes I have had...
Login or Create an Account to see details.
CIO
The vendor executed well on the deliverables. The only things is that there is always joint effort....
Login or Create an Account to see details.
CIO
The vendor keeps me apprised along the way. If I ever have a question, I can get a text message with...
Login or Create an Account to see details.
CIO
We have received our money’s worth. I don’t just give the vendor my business; they have to earn it...
Login or Create an Account to see details.
CIO
When we first worked with the vendor, the engagement was a resounding success. I have been fortunate...
Login or Create an Account to see details.
VP/Other Executive
The vendor didn’t charge us for every little thing. I would buy their services again. We set a rate...
Login or Create an Account to see details.
VP/Other Executive
The consultants were good. I would give them a pretty good score for strategic ability. I would...
Login or Create an Account to see details.
VP/Other Executive
I have high expectations. Impact Advisors met my expectations on one project, and they exceeded my...
Login or Create an Account to see details.
VP/Other Executive
Some follow-up after the milestones would have elevated the vendor’s strategic ability. I don’t know...
Login or Create an Account to see details.
COO
Impact Advisors was a good advocate for us. Our vendor representative and others at Impact Advisors...
Login or Create an Account to see details.
Director
The actual assigned staff members were okay; they weren’t great. We had a lot of inconsistency with...
Login or Create an Account to see details.
COO
We engaged with Impact Advisors to do our due diligence before investing in a new EMR, and the work...
Login or Create an Account to see details.
COO
Our Impact Advisors project leader was great and had a lot of experience with a couple of vendors we...
Login or Create an Account to see details.
COO
The work that we did with Impact Advisors cost significantly less than what the vendor had...
Login or Create an Account to see details.
COO
Impact Advisors exceeded our expectations. In terms of their timeliness and ability to understand...
Login or Create an Account to see details.
COO
Our RFI was incredibly complex. Impact Advisors consolidated the information, hooked us up with the...
Login or Create an Account to see details.
Analyst/Coordinator
I reach out to Impact Advisors for all my consultant needs, like if I am looking for any specific...
Login or Create an Account to see details.
Analyst/Coordinator
Impact Advisors’ support was seamless for us throughout the COVID-19 crisis; there was no break in...
Login or Create an Account to see details.
CIO
I am very happy with everything Impact Advisors does. If I have a question about something, they...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors sought out value outside of the direct scope of the project. If there were things...
Login or Create an Account to see details.
VP/Other Executive
In terms of what could be better, I really only have one thing that was frustrating for me, and that...
Login or Create an Account to see details.
CIO
We didn't really have any concerns with our project or the vendor. They did a really good job of...
Login or Create an Account to see details.
CIO
The relationship we had with the vendor felt like a real partnership. It really felt like the vendor...
Login or Create an Account to see details.
CIO
There was a little strategic ability involved in the project. We didn't really use the vendor for...
Login or Create an Account to see details.
CIO
The vendor executive involvement was great. We hired someone from the vendor to stay with us long...
Login or Create an Account to see details.
Director
Based on where the industry is right now in terms of healthcare organizations assessing their ERPs,...
Login or Create an Account to see details.
Director
There were times when we had to get very detailed and granular with Impact Advisors. We worked...
Login or Create an Account to see details.
CIO
Impact Advisors is at the top of our list. They are number one. That comes down to people in the...
Login or Create an Account to see details.
CIO
Everyone on my executive team thought Impact Advisors' executives were very good.
Login or Create an Account to see details.
CIO
I think sometimes Impact Advisors can take a conservative point of view. I don't know whether that...
Login or Create an Account to see details.
Director
Impact Advisors did a good job. They were strong in the process. They were very disciplined and...
Login or Create an Account to see details.
Director
There was some miscommunication on expectations in terms of what we would need to do and what Impact...
Login or Create an Account to see details.
Director
The executive that we worked with was accessible and always willing to be a partner, and that is why...
Login or Create an Account to see details.
Director
If we ever had an issue, we had strong project management. The vendor had strong leadership that we...
Login or Create an Account to see details.
Director
I worked very heavily with Impact Advisors on getting information together so that we had a...
Login or Create an Account to see details.
Director
Our agreement with Impact Advisors was dollars based. Basically, we would look at whatever the need...
Login or Create an Account to see details.
Director
Impact Advisors has a great bench. They are able to find folks that aren’t just knowledgeable about...
Login or Create an Account to see details.
Director
Throughout all of the projects we did, Impact Advisors’ work was the most top notch. The vendor...
Login or Create an Account to see details.
Director
Part of the difficulty of a consulting engagement has nothing to do with the quality of the...
Login or Create an Account to see details.
CIO
Our relationship with Impact Advisors is a couple of years old. Before that, we went through an RFI...
Login or Create an Account to see details.
CIO
Impact Advisors is really good in the EMR and data infrastructure worlds; those areas are where the...
Login or Create an Account to see details.
Director
Impact Advisors is fair. They don't charge for every little thing.
Login or Create an Account to see details.
CIO
I have used Impact Advisors' services for the same Epic initiative several times at previous...
Login or Create an Account to see details.
CIO
I have had no concerns during our engagement. The vendor has delivered tangible outcomes across the...
Login or Create an Account to see details.
CIO
I have regular conversations with the vendor executives. I could pick up the phone and call the...
Login or Create an Account to see details.
Director
I would give Impact Advisors a very high rating for executive involvement. The executives really...
Login or Create an Account to see details.
VP/Other Executive
What made Impact Advisors special was their experience, expertise, creativity, and the fact that...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors has a very good group of consultants as it relates to the front side of IT. Impact...
Login or Create an Account to see details.
CIO
The services and the perspective Impact Advisors has are not as broad as Epic's, so I don't think...
Login or Create an Account to see details.
Director
Impact Advisors was very thickly walled on the side of healthcare, providers, hospitals, and...
Login or Create an Account to see details.
Director
I didn't often get an executive handshake from Impact Advisors, but the involvement wasn't required.
Login or Create an Account to see details.
Director
Impact Advisors put an A+ team on my project. The team members were very professional. I appreciated...
Login or Create an Account to see details.
CFO
The project manager from Impact Advisors was excellent. That person did research, kept abreast of...
Login or Create an Account to see details.
CFO
All the data that we put together and the format we put together should be helpful for justifying...
Login or Create an Account to see details.
CFO
Impact Advisors was very focused on our relationship, what success meant for us long term, and how...
Login or Create an Account to see details.
CFO
We spent a lot of time initially on our overall strategy. We talked a lot about not only the initial...
Login or Create an Account to see details.
CFO
Impact Advisors was really taking the time to understand us and understand what we were trying to...
Login or Create an Account to see details.
CIO
I receive my money's worth with Impact Advisors. They have really captured all the requirements. We...
Login or Create an Account to see details.
CIO
I have known many folks from Impact Advisors for a long time. The quality of their work is terrific...
Login or Create an Account to see details.
CIO
What sets Impact Advisors apart is the quality and experience that they bring to the table. They...
Login or Create an Account to see details.
CIO
For improved ratings, Impact Advisors would have needed to execute on the original scope of work...
Login or Create an Account to see details.
CIO
Impact Advisors has some good people that do good work. Maybe I am skeptical or cynical, but it...
Login or Create an Account to see details.
CIO
Impact Advisors is helping us on a couple of levels. They are able to provide resources when we need...
Login or Create an Account to see details.
CMIO
I would buy the services again for what we are doing. Our consultant has been reliable and flexible....
Login or Create an Account to see details.
CMIO
We are now in more of a maintenance mode, but when we had an issue, we would have a call, which was...
Login or Create an Account to see details.
CMIO
Impact Advisors is really inexpensive in terms of how we set up the contract. We got to flex, and we...
Login or Create an Account to see details.
VP/Other Executive
We brought Impact Advisors in to help us stabilize our system. When we implemented it, we didn't...
Login or Create an Account to see details.
VP/Other Executive
We wanted to know whether Impact Advisors could do what they said they could do. In the first...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors avoided charging for every little thing. In our contract, we got lower rates. The...
Login or Create an Account to see details.
VP/Other Executive
We switched out a couple of staff members. Sometimes they didn't have the skills we needed or...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors did show strategic ability with the optimization program that they put together, but...
Login or Create an Account to see details.
Director
From my point of view, the turnover time of our project exceeded my expectations as we took the...
Login or Create an Account to see details.
Director
I can tell that Impact Advisors notices potential trouble in an area or a possible opportunity, and...
Login or Create an Account to see details.
Director
I engaged Impact Advisors to jump-start our analytics program for our EMR. I sent out an RFP to a...
Login or Create an Account to see details.
Director
One of the first consultants wasn’t a good fit and wasn’t working, but Impact Advisors came to me...
Login or Create an Account to see details.
Director
Impact Advisors came up with a strategy in the beginning, and we kind of already knew what it was,...
Login or Create an Account to see details.
Director
I had regular, high-level calls with our project manager on where we were going. And now we are near...
Login or Create an Account to see details.
Director
What we were getting charged was very transparent. The price was agreed upon up front, so there have...
Login or Create an Account to see details.
Director
From the analytics point of view, Impact Advisors exceeded my expectations in their ability to...
Login or Create an Account to see details.
Director
Impact Advisors knows that the people assigned to a project are critically important. The...
Login or Create an Account to see details.
VP/Other Executive
Impact Advisors comes in and does the work that I really need them to do. They jump in and focus on...
Login or Create an Account to see details.
VP/Other Executive
The majority of the people that I have worked with at Impact Advisors have been high quality. There...
Login or Create an Account to see details.
CIO
I love the Impact Advisors team members and consider them my friends. I have told them before that...
Login or Create an Account to see details.
CIO
When it comes to individual people who are staffed in a specific role, there is more variability....
Login or Create an Account to see details.
CIO
A lot of Impact Advisors' strengths and weaknesses are the same things. One of Impact Advisors'...
Login or Create an Account to see details.
CIO
The vendor's project management skills were really good. Impact Advisors' ability to have their...
Login or Create an Account to see details.
CIO
Impact Advisors did background work to understand our project and provide us with a list of players...
Login or Create an Account to see details.
CIO
Because we negotiated a fixed fee, Impact Advisors didn't charge us for every little thing. I don't...
Login or Create an Account to see details.
CIO
We had one issue, but it is hard to say whether that was our issue or the vendor's. When our people...
Login or Create an Account to see details.
CIO
Impact Advisors did what they needed to do. We made a decision based on our current needs and pain...
Login or Create an Account to see details.
CIO
It was hard for Impact Advisors to spread somebody super thin, but there was an individual who was...
Login or Create an Account to see details.
CIO
The vendor's executive involvement is really good. It is more than adequate.
Login or Create an Account to see details.
CIO
The vendor avoids charging for every little thing. Everything either has a fixed cost or there are variables....
Login or Create an Account to see details.
CIO
Impact Advisors brings in the A-team every time. They don't have intermediate or lower-level people;...
Login or Create an Account to see details.
CIO
Clinical optimization is tough, and consultants have to deal with a lot of physician chairs. But...
Login or Create an Account to see details.
CIO
The vendor puts outcomes in their contracts. There are metrics and deliverables. There are...
Login or Create an Account to see details.
CIO
The vendor that initially implemented our enterprise system should have never been allowed to do...
Login or Create an Account to see details.
CIO
The vendor has been exceeding our expectations. They try to make the customers self-sufficient.
Login or Create an Account to see details.
CIO
I give the vendor a high rating for strategic ability on the revenue cycle project. They brought in...
Login or Create an Account to see details.
CIO
Our revenue cycle leadership has become very close with Impact Advisors. Their strategy person is...
Login or Create an Account to see details.
CIO
I would rate the vendor high in terms of us receiving our money’s worth. The vendor reduces their...
Login or Create an Account to see details.
VP/Other Executive
Our experience with the vendor was very positive. We dealt with them a few years ago, and our...
Login or Create an Account to see details.
VP/Other Executive
The vendor consistently met my expectations, and I am a pretty tough grader. They were very...
Login or Create an Account to see details.
VP/Other Executive
The executive involvement was just enough without being too much. There were good routine communications....
Login or Create an Account to see details.
VP/Other Executive
The vendor wasn’t as familiar with my space as they were with other areas. We had a good, successful...
Login or Create an Account to see details.
CIO
From our perspective, Impact Advisors came with a good reputation. They more than bent over backward...
Login or Create an Account to see details.
CIO
Impact Advisors was very flexible with our timeline, and they never griped about it. They also did...
Login or Create an Account to see details.
CIO
Impact Advisors avoided charging for every little thing, so they maximized value. In fact, they...
Login or Create an Account to see details.
CIO
Impact Advisors had very good people come. The Impact Advisors people are very personable and...
Login or Create an Account to see details.
VP/Other Executive
We had an IT leader that was very bad. The interim person provided by Impact Advisors completely...
Login or Create an Account to see details.
VP/Other Executive
We had a very collegial business relationship with the interim staffing person provided to us by...
Login or Create an Account to see details.
CIO
Impact Advisors is a world-class organization. I would absolutely do business with them again. They...
Login or Create an Account to see details.
CIO
Impact Advisors consistently exceeded our expectations. They really went out of their way to deliver...
Login or Create an Account to see details.
CIO
A firm could be amazing at driving outcomes, but it takes two to tango. We have to have our...
Login or Create an Account to see details.
CIO
I don't think that there is anything specific that Impact Advisors could improve. They are a big...
Login or Create an Account to see details.
CIO
The gap in the vendor's strategic ability is being able to create a shared vision with the client...
Login or Create an Account to see details.
CIO
I would have liked to have seen the vendor's executives take a proactive role in ensuring that the...
Login or Create an Account to see details.
CIO
The vendor bent over backward to understand my enterprise. The consultants they put on our teams...
Login or Create an Account to see details.
VP/Other Executive
The vendor didn't charge for every little thing at all. I would absolutely buy the vendor's services...
Login or Create an Account to see details.
VP/Other Executive
Our representative revolutionized the department and our performance, deliverables, schedules,...
Login or Create an Account to see details.
CIO
The vendor had a large team here that helped with the implementation. I arrived after the go-live,...
Login or Create an Account to see details.
CIO
If people don’t do the design, build, and testing correctly on the implementation, they are going to...
Login or Create an Account to see details.
CIO
We have a consultant that is doing reporting and analytics, and that person is doing a great job. We...
Login or Create an Account to see details.
CIO
The vendor has some trainers here that helped with training. The training could have been better...
Login or Create an Account to see details.
CIO
If the vendor’s staff members have concerns or insights about how things are going during...
Login or Create an Account to see details.
CIO
The people that are here now are awesome, and that is kind of why they are the only ones left. We...
Login or Create an Account to see details.
CIO
The vendor does a great job of staff augmentation and implementation. I would advise them to advise...
Login or Create an Account to see details.
CIO
I would tell the vendor to have the confidence to advise the CIOs and give them all the insights...
Login or Create an Account to see details.
CIO
The level of executive involvement has been fine. I know some of the executives, and I escalate...
Login or Create an Account to see details.
CIO
Impact Advisors is a great group, and they get Best in KLAS every year. The virus is scary, but it...
Login or Create an Account to see details.
Director
We leveraged Impact Advisors from a strategy road map and a change management aspect. The vendor was...
Login or Create an Account to see details.
Director
Impact Advisors focuses on a high-level road map and thought process when it comes to strategic...
Login or Create an Account to see details.
Director
We have a pretty decent relationship with the vendor. I would say they did not charge for every...
Login or Create an Account to see details.
Director
Impact Advisors brought in the right skills and players, not only in terms of how the consultants...
Login or Create an Account to see details.
Director
The engagement with Impact Advisors was pretty good. I am surprised we haven’t heard much from them...
Login or Create an Account to see details.
Preferences