Tell us about your organization

 
 

Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about HIT Advisory Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Impact Advisors IT Advisory Services Comments
Filtered view: All

KLAS Research Director - Ryan Oliver
Subject Expert

Ryan Oliver

Research Director

ryan.oliver@klasresearch.com

385-312-8116

 
View Advanced Filters

Advanced Filters

Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
from
to
Comment Categories

Preferences

   Bookmark
Current Time Inside Cache Tag Helper: 1/23/2021 7:41:44 PM and Model.EvProductId = 88145

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about HIT Advisory Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

CIO

Tools and Methodology

The vendor presented the assessment in a way that our clinicians could understand. It was very...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

I feel like we keep Impact Advisors on retainer for the work they do and do well. We used their...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

The reason we continue to use Impact Advisors is probably due to the go-live of our new EHR. The...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI and Cost

We do RFPs fairly and openly. We put everything to bid, and Impact Advisors continually comes back...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Other Observations

I anticipate a high score being the outcome. My only caveat is the CRM effort to date is slow. If...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Impact Advisors' strategic vision isn't as broad as that of some of our partners, but it is...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Impact Advisors made it easy and quick to find resources. The process was good. It felt like I found...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I had a great relationship with the executives that I worked with from Impact Advisors. The...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CTO

Relationship

Impact Advisors has been very flexible during COVID-19. They have cut back on hours and travel and...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CTO

Tools and Methodology

Given the nature of our organization, there is never any one person making decisions. Impact...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CTO

Tools and Methodology

I am a big believer that no one is perfect. I am not sure that there was anything the vendor could...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CTO

Project Results

The vendor has done really well in executing things for the project. The expectations have been...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CTO

Tools and Methodology

As any other company has, during the COVID-19 crisis, Impact Advisors has adapted to make sure that...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

CTO

ROI and Cost

One strength of Impact Advisors is cost modeling. They are helping our executives really understand...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

Whenever I am dealing with the leaders in the community or strategic business partners, I want them...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

In my experience, Impact Advisors hasn’t overcharged. I haven’t had to audit invoices extensively.

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Impact Advisors has done a very good job of supporting us during the COVID-19 crisis. They have been...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

Overall, Impact Advisors has done a very good job. Our experience with them has been very positive....

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Impact Advisors is our strategic advisor. We love that they give us their top talent. The vendor is...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Impact Advisors has good project management skills. They have a good hiring process and an eye for...

Jan 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

Impact Advisors helped us put together a recommendation for something we were working on. We wanted...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Lessons Learned

I would buy Impact Advisors services again, but I learned some lessons that I would apply. We really...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Impact Advisors' executives were involved in a couple of our key meetings. I think that we worked...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Our experience with Impact Advisors could have been better if we didn't have some of the surprises...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

Impact Advisors tends to have high-end, experienced consultants. Their services are 15%–20% more...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

When COVID-19 began, I was very impressed at how quickly our project manager at Impact Advisors...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

All went well with our project, and were were very pleased with the level of service and expertise...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

It was not a popular decision to complete the project. In fact, the decision was met with a lot of...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

CISO

Tools and Methodology

We never did anything with the vendor's recommendations. They could have taken more time to better...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CISO

Tools and Methodology

I don’t think there was a problem with the relationship. There was a problem with creating the right...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CISO

ROI and Cost

We never felt like we got any value out of the work we did with Impact Advisors. As of now, we have...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CISO

Tools and Methodology

The vendor executives were involved. The vendor could have engaged more with the people who had to...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CISO

Project Results

I wouldn't buy Impact Advisors' services again. I don't know what we paid, but the services weren't...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CISO

Win/Loss - Why they were selected (by current clients)

Another person brought in Impact Advisors. That person had a relationship with the vendor that the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Impact Advisors took the time to understand our organization, and we are always building on that...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

We received executive involvement up front, and when we got deeper into the project, I don’t think...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

I could not have been more impressed with some of the consultants that we had from the vendor....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

I couldn’t have gotten by without the vendor's strategic guidance. Much of the successes I have had...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The vendor executed well on the deliverables. The only things is that there is always joint effort....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The vendor keeps me apprised along the way. If I ever have a question, I can get a text message with...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

We have received our money’s worth. I don’t just give the vendor my business; they have to earn it...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

When we first worked with the vendor, the engagement was a resounding success. I have been fortunate...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

The vendor didn’t charge us for every little thing. I would buy their services again. We set a rate...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The consultants were good. I would give them a pretty good score for strategic ability. I would...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I have high expectations. Impact Advisors met my expectations on one project, and they exceeded my...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations

Some follow-up after the milestones would have elevated the vendor’s strategic ability. I don’t know...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

Impact Advisors was a good advocate for us. Our vendor representative and others at Impact Advisors...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The actual assigned staff members were okay; they weren’t great. We had a lot of inconsistency with...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Tools and Methodology

We engaged with Impact Advisors to do our due diligence before investing in a new EMR, and the work...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

People and Knowledge

Our Impact Advisors project leader was great and had a lot of experience with a couple of vendors we...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

ROI and Cost

The work that we did with Impact Advisors cost significantly less than what the vendor had...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Project Results

Impact Advisors exceeded our expectations. In terms of their timeliness and ability to understand...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

COO

Win/Loss - Why they were selected (by current clients)

Our RFI was incredibly complex. Impact Advisors consolidated the information, hooked us up with the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

People and Knowledge

I reach out to Impact Advisors for all my consultant needs, like if I am looking for any specific...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Project Results

Impact Advisors’ support was seamless for us throughout the COVID-19 crisis; there was no break in...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

I am very happy with everything Impact Advisors does. If I have a question about something, they...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Impact Advisors sought out value outside of the direct scope of the project. If there were things...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations

In terms of what could be better, I really only have one thing that was frustrating for me, and that...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

We didn't really have any concerns with our project or the vendor. They did a really good job of...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The relationship we had with the vendor felt like a real partnership. It really felt like the vendor...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

There was a little strategic ability involved in the project. We didn't really use the vendor for...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The vendor executive involvement was great. We hired someone from the vendor to stay with us long...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Based on where the industry is right now in terms of healthcare organizations assessing their ERPs,...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Sales and Contracting

There were times when we had to get very detailed and granular with Impact Advisors. We worked...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

Impact Advisors is at the top of our list. They are number one. That comes down to people in the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Everyone on my executive team thought Impact Advisors' executives were very good.

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

I think sometimes Impact Advisors can take a conservative point of view. I don't know whether that...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Impact Advisors did a good job. They were strong in the process. They were very disciplined and...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

There was some miscommunication on expectations in terms of what we would need to do and what Impact...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The executive that we worked with was accessible and always willing to be a partner, and that is why...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

If we ever had an issue, we had strong project management. The vendor had strong leadership that we...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I worked very heavily with Impact Advisors on getting information together so that we had a...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

Our agreement with Impact Advisors was dollars based. Basically, we would look at whatever the need...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Impact Advisors has a great bench. They are able to find folks that aren’t just knowledgeable about...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Throughout all of the projects we did, Impact Advisors’ work was the most top notch. The vendor...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Part of the difficulty of a consulting engagement has nothing to do with the quality of the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Win/Loss - Why they were selected (by current clients)

Our relationship with Impact Advisors is a couple of years old. Before that, we went through an RFI...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

Impact Advisors is really good in the EMR and data infrastructure worlds; those areas are where the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

Impact Advisors is fair. They don't charge for every little thing.

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

I have used Impact Advisors' services for the same Epic initiative several times at previous...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

I have had no concerns during our engagement. The vendor has delivered tangible outcomes across the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I have regular conversations with the vendor executives. I could pick up the phone and call the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I would give Impact Advisors a very high rating for executive involvement. The executives really...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

What made Impact Advisors special was their experience, expertise, creativity, and the fact that...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Impact Advisors has a very good group of consultants as it relates to the front side of IT. Impact...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

The services and the perspective Impact Advisors has are not as broad as Epic's, so I don't think...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

Impact Advisors was very thickly walled on the side of healthcare, providers, hospitals, and...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

I didn't often get an executive handshake from Impact Advisors, but the involvement wasn't required.

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Impact Advisors put an A+ team on my project. The team members were very professional. I appreciated...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

People and Knowledge

The project manager from Impact Advisors was excellent. That person did research, kept abreast of...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

Other Observations

All the data that we put together and the format we put together should be helpful for justifying...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

Tools and Methodology

Impact Advisors was very focused on our relationship, what success meant for us long term, and how...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

Tools and Methodology

We spent a lot of time initially on our overall strategy. We talked a lot about not only the initial...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

Tools and Methodology

Impact Advisors was really taking the time to understand us and understand what we were trying to...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI and Cost

I receive my money's worth with Impact Advisors. They have really captured all the requirements. We...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

I have known many folks from Impact Advisors for a long time. The quality of their work is terrific...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

What sets Impact Advisors apart is the quality and experience that they bring to the table. They...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

For improved ratings, Impact Advisors would have needed to execute on the original scope of work...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Other Observations

Impact Advisors has some good people that do good work. Maybe I am skeptical or cynical, but it...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Impact Advisors is helping us on a couple of levels. They are able to provide resources when we need...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Project Results

I would buy the services again for what we are doing. Our consultant has been reliable and flexible....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Relationship

We are now in more of a maintenance mode, but when we had an issue, we would have a call, which was...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CMIO

Sales and Contracting

Impact Advisors is really inexpensive in terms of how we set up the contract. We got to flex, and we...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

We brought Impact Advisors in to help us stabilize our system. When we implemented it, we didn't...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

We wanted to know whether Impact Advisors could do what they said they could do. In the first...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

Impact Advisors avoided charging for every little thing. In our contract, we got lower rates. The...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

We switched out a couple of staff members. Sometimes they didn't have the skills we needed or...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Impact Advisors did show strategic ability with the optimization program that they put together, but...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

From my point of view, the turnover time of our project exceeded my expectations as we took the...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I can tell that Impact Advisors notices potential trouble in an area or a possible opportunity, and...

Aug 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Win/Loss - Why they were selected (by current clients)

I engaged Impact Advisors to jump-start our analytics program for our EMR. I sent out an RFP to a...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

One of the first consultants wasn’t a good fit and wasn’t working, but Impact Advisors came to me...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

Impact Advisors came up with a strategy in the beginning, and we kind of already knew what it was,...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

I had regular, high-level calls with our project manager on where we were going. And now we are near...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Sales and Contracting

What we were getting charged was very transparent. The price was agreed upon up front, so there have...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

From the analytics point of view, Impact Advisors exceeded my expectations in their ability to...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Impact Advisors knows that the people assigned to a project are critically important. The...

Jul 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Impact Advisors comes in and does the work that I really need them to do. They jump in and focus on...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

The majority of the people that I have worked with at Impact Advisors have been high quality. There...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

I love the Impact Advisors team members and consider them my friends. I have told them before that...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

When it comes to individual people who are staffed in a specific role, there is more variability....

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

A lot of Impact Advisors' strengths and weaknesses are the same things. One of Impact Advisors'...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

The vendor's project management skills were really good. Impact Advisors' ability to have their...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

Impact Advisors did background work to understand our project and provide us with a list of players...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI and Cost

Because we negotiated a fixed fee, Impact Advisors didn't charge us for every little thing. I don't...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Other Observations

We had one issue, but it is hard to say whether that was our issue or the vendor's. When our people...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

Impact Advisors did what they needed to do. We made a decision based on our current needs and pain...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

It was hard for Impact Advisors to spread somebody super thin, but there was an individual who was...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The vendor's executive involvement is really good. It is more than adequate.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI and Cost

The vendor avoids charging for every little thing. Everything either has a fixed cost or there are variables....

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

Impact Advisors brings in the A-team every time. They don't have intermediate or lower-level people;...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

Clinical optimization is tough, and consultants have to deal with a lot of physician chairs. But...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Sales and Contracting

The vendor puts outcomes in their contracts. There are metrics and deliverables. There are...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

The vendor that initially implemented our enterprise system should have never been allowed to do...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

The vendor has been exceeding our expectations. They try to make the customers self-sufficient.

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

I give the vendor a high rating for strategic ability on the revenue cycle project. They brought in...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

Our revenue cycle leadership has become very close with Impact Advisors. Their strategy person is...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI and Cost

I would rate the vendor high in terms of us receiving our money’s worth. The vendor reduces their...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Our experience with the vendor was very positive. We dealt with them a few years ago, and our...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

The vendor consistently met my expectations, and I am a pretty tough grader. They were very...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The executive involvement was just enough without being too much. There were good routine communications....

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations

The vendor wasn’t as familiar with my space as they were with other areas. We had a good, successful...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

From our perspective, Impact Advisors came with a good reputation. They more than bent over backward...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Impact Advisors was very flexible with our timeline, and they never griped about it. They also did...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

ROI and Cost

Impact Advisors avoided charging for every little thing, so they maximized value. In fact, they...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

Impact Advisors had very good people come. The Impact Advisors people are very personable and...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

We had an IT leader that was very bad. The interim person provided by Impact Advisors completely...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We had a very collegial business relationship with the interim staffing person provided to us by...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

Impact Advisors is a world-class organization. I would absolutely do business with them again. They...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Impact Advisors consistently exceeded our expectations. They really went out of their way to deliver...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Lessons Learned

A firm could be amazing at driving outcomes, but it takes two to tango. We have to have our...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Other Observations

I don't think that there is anything specific that Impact Advisors could improve. They are a big...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

The gap in the vendor's strategic ability is being able to create a shared vision with the client...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I would have liked to have seen the vendor's executives take a proactive role in ensuring that the...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

The vendor bent over backward to understand my enterprise. The consultants they put on our teams...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

The vendor didn't charge for every little thing at all. I would absolutely buy the vendor's services...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Our representative revolutionized the department and our performance, deliverables, schedules,...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

The vendor had a large team here that helped with the implementation. I arrived after the go-live,...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

If people don’t do the design, build, and testing correctly on the implementation, they are going to...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

We have a consultant that is doing reporting and analytics, and that person is doing a great job. We...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Tools and Methodology

The vendor has some trainers here that helped with training. The training could have been better...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

If the vendor’s staff members have concerns or insights about how things are going during...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

The people that are here now are awesome, and that is kind of why they are the only ones left. We...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Project Results

The vendor does a great job of staff augmentation and implementation. I would advise them to advise...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I would tell the vendor to have the confidence to advise the CIOs and give them all the insights...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

People and Knowledge

The level of executive involvement has been fine. I know some of the executives, and I escalate...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

CIO

Other Observations

Impact Advisors is a great group, and they get Best in KLAS every year. The virus is scary, but it...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

We leveraged Impact Advisors from a strategy road map and a change management aspect. The vendor was...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

Impact Advisors focuses on a high-level road map and thought process when it comes to strategic...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have a pretty decent relationship with the vendor. I would say they did not charge for every...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Impact Advisors brought in the right skills and players, not only in terms of how the consultants...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The engagement with Impact Advisors was pretty good. I am surprised we haven’t heard much from them...

May 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI and Cost

I would hire Impact Advisors every day of the week. They know exactly what they are doing. The...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

People and Knowledge

Impact Advisors isn't active with us anymore. One of our employees wanted to build a team and be...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

ROI and Cost

Impact Advisors tried to avoid charging for every little thing. When someone gets a call from an...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

If I called the president of the company right now and told that person that I needed the company...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Sales and Contracting

One of the things that could have been improved was calling out roles in the contract. The...

Apr 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We are having no problem with the resources we get from Impact Advisors. We are pleased and will...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

We would absolutely use Impact Advisors again. They have exceeded our expectations. Impact Advisors...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We can trust Impact Advisors and their recommendations; we know they are honest with us. If Impact...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Other Observations

We had one resource from Impact Advisors who was very smart and experienced but wasn't the right fit...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Impact Advisors is good about pointing out when we are being unrealistic, are holding the bar too...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

ROI and Cost

Some of the firms out there are old school; they focus on sales, and we constantly feel like we are...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

I often complain about some of the big firms not having a toolkit where they can go in and pull up...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Impact Advisors' executive involvement has been good. We have had someone on-site who actually took...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

Impact Advisors has been a strong partner. We have been using them for things other than revenue...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Impact Advisors has solid individuals. Impact Advisors is strong in knowing about both our system...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

Impact Advisors works with us and our IT team. It is not easy being an outside consulting firm...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Project Results

Some of the principal members of the Impact Advisors team have really meshed well with our culture....

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Impact Advisors has opportunities for improvement. While the company has subject matter experts in...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

If Impact Advisors doesn’t have a resource, they will go find one. Impact Advisors brought in a...

Feb 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

The product that Impact Advisors put out and the people they put on our project were phenomenal. We...

Jan 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF