Impact Advisors IT Advisory Services Comments

 

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User Commentary

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Director

Relationship

From my point of view, the turnover time of our project exceeded my expectations as we took the...

Aug 2020
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Director

Relationship

I can tell that Impact Advisors notices potential trouble in an area or a possible opportunity, and...

Aug 2020
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Director

Win/Loss - Why they were selected (by current clients)

I engaged Impact Advisors to jump-start our analytics program for our EMR. I sent out an RFP to a...

Jul 2020
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Director

Tools and Methodology

One of the first consultants wasn’t a good fit and wasn’t working, but Impact Advisors came to me...

Jul 2020
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Director

Other Observations

Impact Advisors came up with a strategy in the beginning, and we kind of already knew what it was,...

Jul 2020
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Director

Tools and Methodology

I had regular, high-level calls with our project manager on where we were going. And now we are near...

Jul 2020
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Director

Sales and Contracting

What we were getting charged was very transparent. The price was agreed upon up front, so there have...

Jul 2020
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Director

Project Results

From the analytics point of view, Impact Advisors exceeded my expectations in their ability to...

Jul 2020
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Director

People and Knowledge

Impact Advisors knows that the people assigned to a project are critically important. The...

Jul 2020
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VP/Other Executive

People and Knowledge

Impact Advisors comes in and does the work that I really need them to do. They jump in and focus on...

Jun 2020
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VP/Other Executive

People and Knowledge

The majority of the people that I have worked with at Impact Advisors have been high quality. There...

Jun 2020
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CIO

People and Knowledge

I love the Impact Advisors team members and consider them my friends. I have told them before that...

Jun 2020
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CIO

People and Knowledge

When it comes to individual people who are staffed in a specific role, there is more variability....

Jun 2020
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CIO

Relationship

A lot of Impact Advisors' strengths and weaknesses are the same things. One of Impact Advisors'...

Jun 2020
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CIO

Tools and Methodology

The vendor's project management skills were really good. Impact Advisors' ability to have their...

Jun 2020
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CIO

People and Knowledge

Impact Advisors did background work to understand our project and provide us with a list of players...

Jun 2020
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CIO

ROI and Cost

Because we negotiated a fixed fee, Impact Advisors didn't charge us for every little thing. I don't...

Jun 2020
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CIO

Other Observations

We had one issue, but it is hard to say whether that was our issue or the vendor's. When our people...

Jun 2020
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CIO

Tools and Methodology

Impact Advisors did what they needed to do. We made a decision based on our current needs and pain...

Jun 2020
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CIO

People and Knowledge

It was hard for Impact Advisors to spread somebody super thin, but there was an individual who was...

Jun 2020
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CIO

Relationship

The vendor's executive involvement is really good. It is more than adequate.

Jun 2020
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CIO

ROI and Cost

The vendor avoids charging for every little thing. Everything either has a fixed cost or there are variables....

Jun 2020
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CIO

People and Knowledge

Impact Advisors brings in the A-team every time. They don't have intermediate or lower-level people;...

Jun 2020
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CIO

Project Results

Clinical optimization is tough, and consultants have to deal with a lot of physician chairs. But...

Jun 2020
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CIO

Sales and Contracting

The vendor puts outcomes in their contracts. There are metrics and deliverables. There are...

Jun 2020
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CIO

Project Results

The vendor that initially implemented our enterprise system should have never been allowed to do...

Jun 2020
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CIO

Relationship

The vendor has been exceeding our expectations. They try to make the customers self-sufficient.

Jun 2020
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CIO

Tools and Methodology

I give the vendor a high rating for strategic ability on the revenue cycle project. They brought in...

Jun 2020
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CIO

People and Knowledge

Our revenue cycle leadership has become very close with Impact Advisors. Their strategy person is...

Jun 2020
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CIO

ROI and Cost

I would rate the vendor high in terms of us receiving our money’s worth. The vendor reduces their...

Jun 2020
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VP/Other Executive

Tools and Methodology

Our experience with the vendor was very positive. We dealt with them a few years ago, and our...

Jun 2020
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VP/Other Executive

Tools and Methodology

The vendor consistently met my expectations, and I am a pretty tough grader. They were very...

Jun 2020
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VP/Other Executive

Relationship

The executive involvement was just enough without being too much. There were good routine communications....

Jun 2020
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VP/Other Executive

Other Observations

The vendor wasn’t as familiar with my space as they were with other areas. We had a good, successful...

Jun 2020
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CIO

Tools and Methodology

From our perspective, Impact Advisors came with a good reputation. They more than bent over backward...

Jun 2020
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CIO

Relationship

Impact Advisors was very flexible with our timeline, and they never griped about it. They also did...

Jun 2020
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CIO

ROI and Cost

Impact Advisors avoided charging for every little thing, so they maximized value. In fact, they...

Jun 2020
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CIO

People and Knowledge

Impact Advisors had very good people come. The Impact Advisors people are very personable and...

Jun 2020
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VP/Other Executive

People and Knowledge

We had an IT leader that was very bad. The interim person provided by Impact Advisors completely...

Jun 2020
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VP/Other Executive

Relationship

We had a very collegial business relationship with the interim staffing person provided to us by...

Jun 2020
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CIO

Tools and Methodology

Impact Advisors is a world-class organization. I would absolutely do business with them again. They...

Jun 2020
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CIO

Relationship

Impact Advisors consistently exceeded our expectations. They really went out of their way to deliver...

Jun 2020
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CIO

Lessons Learned

A firm could be amazing at driving outcomes, but it takes two to tango. We have to have our...

Jun 2020
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CIO

Other Observations

I don't think that there is anything specific that Impact Advisors could improve. They are a big...

Jun 2020
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CIO

Tools and Methodology

The gap in the vendor's strategic ability is being able to create a shared vision with the client...

Jun 2020
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CIO

Relationship

I would have liked to have seen the vendor's executives take a proactive role in ensuring that the...

Jun 2020
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CIO

People and Knowledge

The vendor bent over backward to understand my enterprise. The consultants they put on our teams...

Jun 2020
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VP/Other Executive

ROI and Cost

The vendor didn't charge for every little thing at all. I would absolutely buy the vendor's services...

May 2020
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VP/Other Executive

People and Knowledge

Our representative revolutionized the department and our performance, deliverables, schedules,...

May 2020
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CIO

Project Results

The vendor had a large team here that helped with the implementation. I arrived after the go-live,...

May 2020
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CIO

Relationship

If people don’t do the design, build, and testing correctly on the implementation, they are going to...

May 2020
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CIO

People and Knowledge

We have a consultant that is doing reporting and analytics, and that person is doing a great job. We...

May 2020
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CIO

Tools and Methodology

The vendor has some trainers here that helped with training. The training could have been better...

May 2020
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CIO

People and Knowledge

If the vendor’s staff members have concerns or insights about how things are going during...

May 2020
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CIO

People and Knowledge

The people that are here now are awesome, and that is kind of why they are the only ones left. We...

May 2020
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CIO

Project Results

The vendor does a great job of staff augmentation and implementation. I would advise them to advise...

May 2020
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CIO

Relationship

I would tell the vendor to have the confidence to advise the CIOs and give them all the insights...

May 2020
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CIO

People and Knowledge

The level of executive involvement has been fine. I know some of the executives, and I escalate...

May 2020
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CIO

Other Observations

Impact Advisors is a great group, and they get Best in KLAS every year. The virus is scary, but it...

May 2020
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Director

Project Results

We leveraged Impact Advisors from a strategy road map and a change management aspect. The vendor was...

May 2020
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Director

Tools and Methodology

Impact Advisors focuses on a high-level road map and thought process when it comes to strategic...

May 2020
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Director

Relationship

We have a pretty decent relationship with the vendor. I would say they did not charge for every...

May 2020
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Director

People and Knowledge

Impact Advisors brought in the right skills and players, not only in terms of how the consultants...

May 2020
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Director

Relationship

The engagement with Impact Advisors was pretty good. I am surprised we haven’t heard much from them...

May 2020
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Analyst/Coordinator

ROI and Cost

I would hire Impact Advisors every day of the week. They know exactly what they are doing. The...

Apr 2020
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Analyst/Coordinator

People and Knowledge

Impact Advisors isn't active with us anymore. One of our employees wanted to build a team and be...

Apr 2020
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Analyst/Coordinator

ROI and Cost

Impact Advisors tried to avoid charging for every little thing. When someone gets a call from an...

Apr 2020
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Analyst/Coordinator

Relationship

If I called the president of the company right now and told that person that I needed the company...

Apr 2020
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Analyst/Coordinator

Sales and Contracting

One of the things that could have been improved was calling out roles in the contract. The...

Apr 2020
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VP/Other Executive

Relationship

We are having no problem with the resources we get from Impact Advisors. We are pleased and will...

Feb 2020
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VP/Other Executive

Tools and Methodology

We would absolutely use Impact Advisors again. They have exceeded our expectations. Impact Advisors...

Feb 2020
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VP/Other Executive

Relationship

We can trust Impact Advisors and their recommendations; we know they are honest with us. If Impact...

Feb 2020
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VP/Other Executive

Other Observations

We had one resource from Impact Advisors who was very smart and experienced but wasn't the right fit...

Feb 2020
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VP/Other Executive

Relationship

Impact Advisors is good about pointing out when we are being unrealistic, are holding the bar too...

Feb 2020
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VP/Other Executive

ROI and Cost

Some of the firms out there are old school; they focus on sales, and we constantly feel like we are...

Feb 2020
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VP/Other Executive

Project Results

I often complain about some of the big firms not having a toolkit where they can go in and pull up...

Feb 2020
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VP/Other Executive

People and Knowledge

Impact Advisors' executive involvement has been good. We have had someone on-site who actually took...

Feb 2020
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VP/Other Executive

Project Results

Impact Advisors has been a strong partner. We have been using them for things other than revenue...

Feb 2020
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VP/Other Executive

People and Knowledge

Impact Advisors has solid individuals. Impact Advisors is strong in knowing about both our system...

Feb 2020
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VP/Other Executive

Project Results

Impact Advisors works with us and our IT team. It is not easy being an outside consulting firm...

Feb 2020
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VP/Other Executive

Project Results

Some of the principal members of the Impact Advisors team have really meshed well with our culture....

Feb 2020
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VP/Other Executive

People and Knowledge

Impact Advisors has opportunities for improvement. While the company has subject matter experts in...

Feb 2020
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VP/Other Executive

Tools and Methodology

If Impact Advisors doesn’t have a resource, they will go find one. Impact Advisors brought in a...

Feb 2020
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Director

People and Knowledge

The product that Impact Advisors put out and the people they put on our project were phenomenal. We...

Jan 2020
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CIO

Sales and Contracting

We entered into the engagement wanting to do an objective assessment of our options. In Impact...

Jan 2020
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