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Inovalon ONE Platform Risk Commentary
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Bradley Hunter
VP VBC and CORE
KLAS VP VBC and CORE - Bradley Hunter
 
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Commentary Summary

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User Commentary

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Director

Loyalty, Relationship, Product

We use Inovalon for chart tracing and coding, and they have pretty much stayed steady. We have...

Nov 2023
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Director

Culture, Value

Inovalon gets a little overzealous with their contract negotiations, but I generally think they do a...

Nov 2023
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Director

Operations

Inovalon ONE Platform Risk is a mess, but the vendor is changing their stuff. Training from Inovalon...

Nov 2023
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Manager

Culture

We have been unsatisfied with Inovalon's product. We were led to believe we were purchasing a...

Sep 2023
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(0)
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Manager

Relationship

Our original account manager didn't have a ton of knowledge about Inovalon. They could have improved...

Sep 2023
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(0)
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COO

Loyalty

We have talked repeatedly about the potential of replacing Inovalon as a vendor, but the challenge...

May 2023
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COO

Value

Inovalon's system is expensive, and it is hard for me to imagine that we would have a good...

May 2023
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COO

Relationship

Inovalon is a partner in the sense that we rely on them for a very large chunk of business, so they...

May 2023
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COO

Product

Inovalon ONE Platform Risk gets the job done, and if we are willing to make ourselves an expert in...

May 2023
||
(0)
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COO

Loyalty, Relationship

I think we are getting to a better place with Inovalon, but that has all been due to my people...

May 2023
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(0)
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Manager

Value, Value

The product is helping to increase the revenue stream, reduce risk, and add value from a member care...

Apr 2023
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Manager

Product, Product

We have to submit tickets for Inovalon ONE Platform Risk pretty frequently because one of the tables...

Apr 2023
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Manager

Relationship, Relationship

Inovalon doesn’t prepare their customer success managers well. They have to find their own way, and...

Apr 2023
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Manager

Relationship

Inovalon's executives only call us when they want money, and we don't like that. We don't hear about...

Mar 2023
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Director

Culture, Loyalty

We went through an entire RFP process before choosing Inovalon ONE Platform Risk, and we recorded...

Jan 2023
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