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Inovalon ONE Platform Risk Comments
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KLAS Research Director - Ryan Pretnik
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Ryan Pretnik

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ryan.pretnik@klasresearch.com

 
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I think the vendor is working on improvements, but they haven’t executed them. There is no...

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The vendor has not done anything super outstanding. They do the minimum to meet the terms of the...

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I would tell people to know the contract inside and out, understand the pricing before signing...

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I feel like the product is not what we were told it was going to be and that there are a lot of...

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Director

During our implementation with Inovalon, there was a lot of back-and-forth for our technical team....

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Director

Inovalon provides their clients with access to a portal that allows them to get status updates and...

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Director

Inovalon overestimates the value that they bring their customers. In terms of improving risk scores,...

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Director

Inovalon absolutely charges for every little thing. Often, if we want something and we ask the...

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Manager

Inovalon is hard to do business with. They think they are the best, but they are really just...

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Manager

Inovalon doesn't keep all their promises. They tell us how great they are, and then they don't...

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Manager

We are considering Inovalon for other aspects of our business, but I just can't see us doing any...

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VP/Other Executive

Inovalon ONE Platform Risk has been everything it has needed to be. We don't really ask that much...

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VP/Other Executive

Inovalon oversells and charges us for absolutely everything. They really do not give us anything...

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