InSight PACS (Global) (Mostly UK) (Insignia) Commentary
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Product, Product
The InSight PACS upgrades were slightly delayed, so we were slightly disappointed with that.
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Culture, Culture, Relationship, Relationship
Intelerad pretty much sticks to their word. They are talking about more sophistication. I don't seem...
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Relationship, Relationship
The vendor is obviously fully committed. They are fulfilling what they outlined they would do, but...
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Product, Product
There are a lot of complicated things happening with the interface now. A lot of our users just want...
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Loyalty, Loyalty, Product, Product
There is some extra functionality that will be cloud hosted. Those sorts of elements could improve...
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Relationship, Relationship, Product, Product
The vendor's biggest strengths and the things we like most are the desktop support and the trainer...
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Product, Product
The biggest opportunity for product improvement in terms of the merging of our PACS solutions would...
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Relationship, Relationship
The vendor's biggest strength is responsiveness to new development requests in relation to EPR...
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Product, Product
I like the most that the product is user friendly.
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Relationship, Relationship, Product, Product
The vendor has good customer support in the UK. The product is reliable with very few, if any,...
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Operations, Operations
Intelerad needs to have more upgrades and be more proactive in delivering innovation and more functionality....
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Relationship, Relationship
We would like the vendor to involve customers before making big changes to the system. That would...
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Relationship, Relationship
Insight PACS Is a user-friendly product, and the vendor has an excellent support team for when...
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Loyalty, Loyalty
Soon, we will update to the next version; hence, we expect an overall improvement to an already good...
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