IntelePACS Commentary

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All the PACS vendors charge about the same amount of money. We can always get cheaper options, but...

The new PACS vendors are better than Intelerad. Intelerad still has a solid platform, but there are...

There’s a lack of depth of training for IntelePACS. They get us in and out and tell us exactly what...

There's a lot of stuff we'd like added to IntelePACS. I'd like to see more integrated OCR-type...

One of the cons of IntelePACS is that Intelerad has a PACS naming convention with a post-fix. It...

The pro of Intelerad is that they figure out ways to work with us. We touch base regularly with our...

Intelerad needs to polish up their training and just be more understanding of how the systems work,...

We don't know where Intelerad is going to land with their contractual obligations to GE HealthCare,...

Intelerad is very clear with their charges. I don't know what we're paying, but I think right now...

When it comes to solution capabilities, I want to see more of the standard things that we would have...

Intelerad is pretty good with their road map. There seems to be a regular meeting about what's next,...

Intelerad has a lot of computer-based training and a lot of videos that cover everything. They're...

IntelePACS is an old PACS. It's not up to date. It can't be updated. We can bolt on other things,...

The way old applications like IntelePACS are coded is just one big code blob. When we change it,...

There are a bunch of little reasons I wouldn't purchase IntelePACS again. It's old school. If we...

I would recommend that Intelerad support larger volumes in a single instance and develop better...

Intelerad's biggest opportunities to improve the product are with a zero-footprint viewer and cloud...

Intelerad's biggest strengths are their support, their people, the system's solid performance in a...

We’ve wanted visibility for monitoring for a very long time, and Intelerad still has yet to produce...

The support is better now than it was. When we first joined, the support was wonderful. Then, from...

Intelerad’s viewer is great. Our radiologists like it. There are a few little annoyances with...

Things started when the vendor lost certain things of ours, and then our leadership started looking...

If an organization is a smaller facility and is not doing as many complicated things, I know people...

When GE HealthCare buys a company, that is where software goes to die. The acquisition of Intelerad...

Intelerad has a good product. I feel very stable with them; I just don’t feel like we are always in...

When we have had a code blue, Intelerad’s customer support has been very good. Every so often, we...

Intelerad's support is lacking. I want them to apply the same level of support across all sizes of...

IntelePACS is easy to use and has a rich feature set. The vendor is able to scale the product.

Intelerad could improve the system's worklist management and advanced tools. They could also...

The system's strengths are that it is easy to use and that it needs very little administration. I...

The radiology department led the selection of the solution, and they liked the workflow of...

IntelePACS is very good once optimized. We liked it once Intelerad worked through all the problems...

All's well that ends well, but we barely got live with IntelePACS, and we had a ton of trouble just...

Once I learned how to use IntelePACS, things were not horrible. At first, the solution was...

It takes a lot of back-end servers to get IntelePACS to work. There were certain additional servers...

We went through a bit of time where Intelerad’s service support wasn't very good. They are more...

IntelePACS is very stable. I really appreciate that. There is no downtime. It just works.

I like that Intelerad doesn't nickel-and-dime me. I pay the subscription fee that I have had for...

It would be cool if we could view ECGs or PDFs inside InteleViewer. I can see them in Intelerad's...

It would be nice if Intelerad reached out to us. Intelerad used to send someone on-site or at least...

Intelerad has been a good long-term vendor, and they have been flexible to our needs. I will give...

Intelerad has been a good partner for us, but it has been frustrating to go through the ongoing...

The support has gone back and forth, and it feels like the team has had a lot of change and...

We are looking at our overall strategy, and we aren't sure what to think about GE HealthCare's...

Everything is moving to the cloud, and that is just so expensive. Long-term storage in the cloud is...

A couple of years ago, Intelerad moved their support to an Indian site. We tell the support people...

The individual people at Intelerad are great, and they are starting to get service and innovation...

Newer systems are in one viewer. They are very integrated with the voice dictation system. We are...

If we can get a lot done and if certain changes happen, I'm hoping my satisfaction with IntelePACS...

I don’t feel that Intelerad’s software is well adapted to a hospital system. It is meant for smaller...

Intelerad doesn't have a lot along the lines of a tech workflow that works in concert with the...

The vendor hasn’t ever actually trained us. We did all our training with a third party. Intelerad...

We work on a per-study fee with Intelerad. We did a lot of math back in the day, and they were...

The platform GUI is very easy to get into, and the system is intuitive for the most part.

A lot of the answers Intelerad has given us have changed over time, with no change to our questions....

The vendor didn’t put a lot of foresight into how to handle our hospital system. We are learning as...

It seems like there is a lot of pressure on Intelerad from investors. Intelerad started out strong,...

We have already been shopping and hunting around to see whether we will go in deeper with Intelerad...

Working directly with a few key Intelerad folks is great. Everyone is engaged, and things get done....

Although the system seems to be more stable, there are many things left to be desired about this...

Things are getting better with IntelePACS. Things were pretty rough there for a while. Intelerad's...

The industry has changed. There are so many new players in the market right now. I wouldn't say that...

When going through separate projects within Intelerad, they could have a single project manager to...

Intelerad has video, web-based training that we can do on our own, and we can also pay for remote...

Intelerad could have better communication. Usually, if something is critical, we call the support...

Intelerad’s support has gotten better. We still have some trouble with some of the upgrades and...

Intelerad’s response time has gotten a little better. We are calling them on it more, and we have a...

Intelerad is middle-of-the-road when it comes to proactive support. If they have software that tells...

We had issues with Intelerad. They started buying so many different products that their service got...

Intelerad doesn't currently have some obvious functionality that they might put in their newer...

We do have an RFP out. We are looking to replace our current PACS. We just need some updated...

Intelerad's service is not proactive in any shape or form. We have to drag the vendor kicking and...

IntelePACS is basically hardcoded with every interface client. It is not flexible for the PACS...

IntelePACS is pretty easy to use. It is simple and does what we need it to do. It is not the belle...

IntelePACS is cheap in terms of PACS products, and that is why I'm stuck with it for several more...

Intelerad definitely loves to charge for every little thing. That is a battle with every ask.

We have been actively exploring new PACS products and have done extensive research on competitors....

With IntelePACS, I would like to see better support and integration for AI tools. In recent...

We have complained to Intelerad a lot, and I know we are not the only ones. They have improved over...

The training for IntelePACS has been a challenge. If we could change the training we receive from...

Intelerad’s support has really declined over the past few years. They have gone through major...

When we first migrated IntelePACS to the cloud, we couldn't get prior studies in a timely fashion....

After we had used IntelePACS for a few months, we started looking to switch systems again because of...

We meet with Intelerad constantly. In our next meeting, they are going to try to sell us on all of...

We have downtimes with the system at least every month, and those downtimes often last for a couple...

IntelePACS is not an easy tool to use. Of course, the more capabilities we have, the more levels...

Intelerad didn't keep any promises for the first several months we worked with them, and now they...

We have had many times in the past where Intelerad has said that something was going to work a...

Depending on the location and whether there was anything better available, whether the money made...