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I have been impressed by our relationship with InterSystems. InterSystems' people have a lot of...
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It is clear to me that InterSystems has spent time working to develop the solution. Other vendors...
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We had multiple engines for our previous system. One of our goals in moving to InterSystems'...
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When we worked on contracting with InterSystems, we wanted to avoid any nickel-and-diming. So far,...
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We trained with InterSystems after the COVID-19 pandemic hit, and they threw things together at the...
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We have meetings with InterSystems' team to make sure they stay in touch with us on our technical...
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We don't receive a lot of involvement from InterSystems' executives, but we were involved with them...
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The only thing that would change my satisfaction with InterSystems would be if their system couldn't...
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Right now, we plan to stick with InterSystems for the long term. It seems like there are more and...
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It takes a while to get used to the way that InterSystems' solution is set up. However, once users...
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My biggest criticism of the system is its interaction with the bolt-on capabilities that we want to...
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There are some things that the vendor could do that would improve the system's ease of use and make...
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I am definitely connected with the vendor's high-level people, and they welcome my feedback. They...
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We have had zero downtime with the product. That is amazing for how long we have used the system. In...
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We get what we need and more with the product. We still find so many things that can be done with...
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We have a special system engineer working with us with whom we have a biweekly call to understand...
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The technology behind the product is good. InterSystems has excellent customer service and a great...
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We are sunsetting the product in the future because we had a leadership change, and our strategy and...
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So far, the vendor has kept their promises. There are time lags like there are with every vendor....
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We didn’t have a lot of ongoing training. We called the vendor for training when there were changes...
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The product does work as promoted. I would not give it a perfect score because there were some...
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The product’s ability to support our integration goals started out high, but that has dropped.
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HealthShare Health Connect is an extremely stable environment. It works well if we configure it...
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InterSystems has nothing to improve upon from my perspective. The vendor is there when we reach out.
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We have decided to stick with HealthShare Health Connect for our integration engine as we make the...
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The product has allowed us to do many things that we wouldn't have been able to do otherwise. The...
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HealthShare Health Connect has been a highly reliable interface engine that has performed extremely...
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Buying InterSystems' product depends on the size of the organization. At our organization, I would...
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InterSystems' people are very responsive, whether they are the sales or technology folks.
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I don’t like the way that InterSystems changed their pricing model. They went from a pricing model...
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We haven't had any major problems with InterSystems' upgrades. When we have done upgrades and have...
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The InterSystems training is standard fare. It is effective, but it isn’t anything special.
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The quality of the InterSystems product is good. The problem is that the vendor sells web services...
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I haven't seen any big growth in anything besides the HL7 process from InterSystems. When I think of...
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I would like to see some kind of discussion about where InterSystems is going as an organization. I...
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Every time I have discussions about InterSystems’ product line and new technology, the discussions...
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The migration from our old product to HealthShare Health Connect went very smoothly because we had a...
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I like HealthShare Health Connect’s diversity and ability. I have not run across anything that it...
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I would like a more diverse set of testing tools in HealthShare Health Connect. For example, if I am...
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The product is easy to learn. I came from an industry that was not HL7 driven, and I went through...
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We are trying to gather some information from InterSystems about another version of the product, but...
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InterSystems has done a nice job of being proactive. They can't react to some things right away,...
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There are still some tweaks that InterSystems could make to make the product easier to maintain....
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With the new version of the product, we are hoping that we can take advantage of some of the...
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New versions come out quickly. The product uptime has been good. We have never had any issues with...
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The system is very stable. InterSystems is not doing a tremendous number of new things to it other...
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The system is pretty straightforward. The user of the system is really an engineer, so the...
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InterSystems' phone and web support are through the charts. When we pick up the phone to call, we...
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HealthShare Health Connect is a great product. InterSystems staff members are very responsive. They...
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The solution is easy to use. It allows us to send messages to other interfaces. If our main hospital...
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I would like to know how to get effective training for the system. When we talk to the vendor's...
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InterSystems' support people have a good turnaround time. When we submit a ticket, we get a...
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HealthShare Health Connect is a nice product. We can turn things around in a timely manner from an...
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InterSystems' secret sauce is their integration. That is what they do best. Their integration...
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Things are going really well with InterSystems. Their product is very good, and our current version...
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We can sometimes tell when InterSystems' salespeople are getting incentives or having a fire sale,...
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We haven't often needed to call the support people, but they have been responsive. I don't remember...
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InterSystems can do anything, and they are fast. One of the things that we are talking about with...
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InterSystems is awesome. I have worked with a few other integration engines, and InterSystems'...
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The vendor is big on making sure that we are self-sufficient. In the beginning, they would help us...
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During COVID-19, InterSystems was really good about helping one of our sister centers. They didn't...
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We use a good portion of the InterSystems suite. There are a lot of pieces, and I am not sure that...
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The support team has been really good and helpful during some challenging times.
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We haven’t had many issues with InterSystems. When we were going through contract changes and...
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HealthShare Health Connect has definitely kept up with the volume that we were expecting. I don't...
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We did a thorough analysis of all the products on the market. When we looked at InterSystems, we...
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We have a technical person who is available to us all the time. If we need them, they attend our...
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We have a fantastic support team. I am not sure whether we worked with InterSystems for that or...
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We have had a few training classes, and we have had some on-site training in the past. Based on the...
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HealthShare Health Connect is straightforward. We can see what we need to see. We can develop and...
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We have been looking at some new hardware, and InterSystems has been very responsive to us with the...
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HealthShare Health Connect works well for what we need it to do. My team uses it every day, and it...
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InterSystems has great support. Whenever we reach out, they are quick to respond and solve our problems....
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I do love Global Summit. It was virtual last year, and it looks like it is going to be virtual again...
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InterSystems has been really good about controlling costs.
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I don’t think the vendor is quite as proactive as they used to be. That might be because of...
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I love this product. I don’t have any frustrations with it. I think it is a great product. I like...
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I would love to see the vendor build a trading partner management solution on top of their X12...
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With InterSystems, we have been able to do any integration that they have been able to accommodate...
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