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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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ryan.oliver@klasresearch.com

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Since our central person joined the firm, things have turned around. That isn't to say that we were...

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With Involta, I have a partner in any offerings coming to us. I know that I can count on Involta to...

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Involta checks all the boxes for us to be compliant. We always use the system because it is state of...

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To use everything is expensive, but we are getting our money's worth from the vendor. I would rate...

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I have no problems recommending the vendor. I would always speak highly of Involta. They are our...

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I would rate Involta's quality of service highly now. A couple of years ago, they had some change...

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We have been using the firm's data center for years now. That was an easy transition. We had all the...

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Involta is fine. There are no problems. The product does exactly what it has been advertised to do....

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We only have one Involta system, so our partnership is not super strong. I have a support team that...

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The quality of Involta's support is fine. Sometimes the initial response time drags. That is the...

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The vendor's timeliness of response depends on what the issue is. If it is something that is...

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I would advise people looking at vendors to pick a company that they can build a relationship with....

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We started with the vendor when they were extremely small. We know the people we are talking to and...

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I rank the quality of the vendor's consultants a little lower because there might be one person who...

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Manager

Before we signed on with the vendor, we toured a few of their data centers around the country. We...

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Manager

There were a few things that made the vendor stand out to us. As far as cost is concerned, the...

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Going to the system has definitely been the right decision for us. We are a healthcare organization,...

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The vendor has had a lot of turnover with their executives. There have been periods of time where I...

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At the time we signed the contract with the vendor, the cost was pretty good. We are getting close...

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Manager

As a vendor providing a physical data center to their customers, Involta LLC is outstanding. I just...

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Manager

Within the data center realm, I can’t think of any areas of opportunity for the vendor. They do a...

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CIO

The cost is probably neutral or a little more cost effective than it would be to do the job...

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CIO

Involta does a good job of supporting us and maintaining our infrastructure. They allow my team and...

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CIO

Involta treats me like a valued customer. They are willing to jump in and help me when I need a...

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CIO

We have been with Involta for a long time. In the last few years, Involta has hired several...

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CIO

Involta is just starting to work with us more strategically as they are focusing more on healthcare....

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CIO

Involta is doing a strong push for a cloud-based OpEx model. We still have the CapEx model and plan...

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CIO

Involta does a nice job of bridging the gap between small and large health systems. We aren't...

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