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Check-In (Epion) Commentary
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Trey Dye
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User Commentary

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Director

Product

I love how Check-In meets the needs that our EHR is not able to meet. The overall purpose of what...

Sep 2024
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Director

Product

It is the end user that is keeping Check-In from getting the top score for ease of use, just because...

Sep 2024
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Director

Relationship

I have spoken with some of the executives at Kyruus Health. I love our CSM, but this individual is...

Sep 2024
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Director

Operations

To improve their score for the implementation process, Kyruus Health would need to provide more...

Sep 2024
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Physician

Culture

Kyruus Health pulled a fast one on me with the contract. They were sneaky, and I didn’t notice until...

Aug 2024
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Physician

Value

We have to use Kyruus Health’s iPads, and they charge us every month for them. Also, we don't have...

Aug 2024
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Physician

Operations

The Kyruus Health person who did the implementation was so fast. The training was so fast that it...

Aug 2024
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Physician

Loyalty

Check-In is just not doing what it is supposed to do, and only some of our people’s notes are...

Aug 2024
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Physician

Relationship

The account manager I work with at Kyruus Health is fabulous, and they do a great job. If they can't...

Jun 2024
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Physician

Product, Value

We are pretty stringent on the fact that we require all of our patients to do the check-in. Kyruus...

Jun 2024
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Physician

Loyalty, Product

The product was touted as a check-in system, and it does its job for that. The system presents the...

Jun 2024
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Physician

Relationship

The first little while with Kyruus Health was rough, and we kept getting shifted between...

Jun 2024
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Physician

Value

There were lots of issues with Kyruus Health in the first little while. We had a bad implementation...

Jun 2024
||
(0)
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Manager

Loyalty, Value

We didn't elect to go with a credit card swipe. Instead, we went with a manual option. Our service...

May 2024
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Manager

Relationship

Kyruus Health's support is good, but our account manager is kind of a ghost.

May 2024
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Manager

Loyalty

Epion doesn't have all of the features that we need. We used other products before, and there were...

May 2024
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Manager

Operations

Epion has had great uptime, and it gets great resolutions when things come. However, we were under...

May 2024
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Manager

Product

After a patient check-in, our EHR runs another program to see what medications patients are on....

May 2024
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Manager

Product

The system is pretty easy for patients to use. We have a high percentage of patients who complete...

Apr 2024
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Manager

Relationship, Operations

Kyruus Health’s customer service is very good. The vendor is easy to work with and very supportive,...

Apr 2024
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(0)
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Manager

Product

I would like more bells and whistles, a few more dashboards, and a greater ability to run reports on...

Apr 2024
||
(0)
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Director

Loyalty, Value

Epion Check-In works and has allowed us to customize things. It makes us more efficient. We have...

Jan 2024
||
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Director

Loyalty, Relationship

Epion Health has kept their promises so far. We are pushing them for a couple of things. We will see...

Jan 2024
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(0)
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Director

Culture, Value

Up until Epion Health was bought, I would have said they avoided charging for every little thing....

Jan 2024
||
(0)
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Director

Product

I would give Epion Check-In a rating slightly lower than the top of the scale for ease of use...

Jan 2024
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(0)
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Director

Relationship

Epion Health has a fabulous support system. They are always developing new stuff, and we are very...

Dec 2023
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Director

Product

We have had a long relationship with Epion Health, and it has been wonderful for us. Epion Check-In...

Dec 2023
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(0)
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Director

Product

Epion Check-In’s user interface could be a little crisper. The patient gets a link on their phone,...

Dec 2023
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(0)
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Director

Product

Epion Check-In can't do two-way texting yet, and I would like to have that. So there is a little...

Dec 2023
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(0)
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Director

Operations

Epion Health was very good with their implementation services, and the updates are very few and far...

Dec 2023
||
(0)
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Director

Value

Epion Check-In is a huge time and money saver and pretty much pays for itself. It has streamlined...

Dec 2023
||
(0)
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Manager

Relationship, Product

There seem to be more technical issues with the product than there should be. We get a lot of emails...

Nov 2023
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(0)
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Manager

Relationship, Operations

Epion Health is just like any other platform vendor. They start out promising to help us, and they...

Nov 2023
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(0)
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Manager

Product

I think Epion Check-In is a really good platform, but we just can't make people do things. That is...

Nov 2023
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