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Check-In (Epion) Commentary
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Subject Expert
Chandler Katschke
Associate Engagement Partner
KLAS Associate Engagement Partner - Chandler Katschke
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Director

I can appreciate the vendor's growth, but at the same time, their name changes almost give the...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Kyruus Health definitely helped support what we needed. They were able to meet our needs during...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I feel like our CSM with Kyruus Health is stretched pretty thin. They are great at their job, and...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

We had some issues during onboarding with Kyruus Health, such as new practices that mean the...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Director

Check-In is very intuitive and easy to use. The patient gets a text, and it walks them through...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Kyruus Health has an online learning portal that usually has good information and videos that we...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

A benefit for the RIS is that if we send out a paper to the patient, it automatically goes into...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Analyst/Coordinator

The vendor used to only send us iPads that they would manage, and it was kind of a pain to be able...

Comment Tone Positive
Pillars Culture, Operations, Product, Value
Evaluation Unrated

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Analyst/Coordinator

I like that Check-In’s design is very user-friendly. Anyone can jump on a computer and fill in...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

We are pretty satisfied with Kyruus Health, so that is great. Other vendors have reached out to us...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

In terms of pain points the system has resolved, we have obviously completely gotten rid of paper,...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

I always say we are ever evolving, and so is the vendor. They keep up with the times. The only thing...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Anytime I submit a ticket, within the next 20 minutes, I already have a response. Our account...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

We use the product to send all the paperwork before the patient's appointment. All of that is...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

Things are going well with Kyruus Health. As some companies get bigger, they slow down a bit and get...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Physician

Prior to Kyruus Health being Kyruus Health, they didn’t charge for every little thing, but now...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Physician

We had the ability to interact with people at Kyruus Health, but since they have grown, we don’t...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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