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LeanTaaS iQueue Suite Commentary
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Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Nurse

I am unsure of how long we have used the system, but it has been a few years. All the LeanTaaS team...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

We meet with LeanTaaS's team once a week and address any issues and challenges, and they're very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The innovation and the development of new programs, processes, and applications from the vendor are...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

We have people ask us about our experience with the solution all the time. We recommend it to pretty...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We've certainly seen improvements with iQueue for Inpatient Flow year over year. I think the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

The functionality of the solution is outstanding. We look at different processes that we have within...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

Our return on investment is significantly better than we anticipated. Initially, we had an idea of...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Our hospital is small with a capacity and volume crisis. LeanTaaS's predictive analytics system...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Managing the capacity logistics of our organization is very algorithmic. It starts with real...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

When we brought on iQueue for Operating Rooms, that was the ROI for our entire capacity project. We...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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VP/Other Executive

Whoever from LeanTaaS is assigned to our organization really has to have a good finger on the pulse...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

LeanTaaS made a very compelling case for us to keep using them when we moved to an EHR that has...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

LeanTaaS listens to the client. The vendor has a lot of user group meetings. We meet with our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Something new we have done using predictive analytics in iQueue for Inpatient Flow is to help with...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

iQueue for Inpatient Flow has machine learning, and it is wicked smart. It is crazy. Typically, the...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

iQueue for Inpatient Flow has had the same level of accuracy over the years, but the detail is...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

iQueue for Inpatient Flow has the ability to work in different systems, like radiology and imaging,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Our leaders wanted to leave iQueue for Inpatient Flow behind, but I was able to make the case for...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

Our experience with iQueue for Operating Rooms has been excellent. I would recommend it. It is very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

LeanTaaS hears user feedback and brings it to their build team, and they are almost always able to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

iQueue for Operating Rooms gives us data that could be available through other platforms. But it...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

LeanTaaS has had a few staffing changes. When a very knowledgeable person left the company, the...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

If another hospital system were looking for a vendor or a platform to increase OR access, I would...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

In addition to the reporting aspect, clinics can log in to iQueue for Operating Rooms and schedule...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

When I have a question or concern, I can email LeanTaaS, and I usually hear back on the same day....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

LeanTaaS has some AI and machine learning capabilities coming in the future that will let us know...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

I like to build my reports to be really comprehensive. At any given time, I may want to know which...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

LeanTaaS is super responsive and quick to address issues. When we have a problem, they respond...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We are at the end of our contract with LeanTaaS, and our organization is reviewing whether there is...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

We like the predictive analytics in iQueue for Inpatient Flow and the way the system helps us manage...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

For a staffing solution, what iQueue for Inpatient Flow currently offers us, and what we would need...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

The vendor's support has been really good. We have been with LeanTaaS for a while. I think the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Our ROI from the system was very easy to calculate initially. However, in the OR space, it is...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

The product doesn't meet all of our needs, but with the way it is structured, it can always do more....

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

We are always open to recommending the system. We have only good things to say about it. LeanTaaS...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

iQueue for Operating Rooms has been effective for our institution. We have benefited from increased...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Manager

We use iQueue for Infusion Centers with our EMR, and the integration is really great. We don’t have...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

The website that we go to in order to look for our daily huddle and calendar is very helpful. It has...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

We are making other vendor changes in our organization, so there is a push to get LeanTaaS' entire...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

I would pick iQueue for Infusion Centers again because of LeanTaaS’ customer service. The solution...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

iQueue for Infusion Centers meets our needs, and I’m sure we could optimize some of our use....

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

We just did an expansion of our infusion centers. We have discussed how we might need to adjust our...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

One of the functionalities that we didn't have originally that we are moving forward with is a...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

At LeanTaaS, we have our site-specific person, but they bring in all levels of their hierarchy to do...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

I absolutely have recommended LeanTaaS. Of course, we continue to push toward getting the system...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

We have to have tough discussions with surgeons and surgical chairs about why they are or are not...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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VP/Other Executive

The product supports integration 100%. We have iQueue for Operating Rooms at multiple facilities....

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

LeanTaaS is not reactive; they are proactive. They let us know where they are going and what they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

At the beginning, when we brought something in, we were always told we weren't measuring things the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

LeanTaaS meets with us regularly. If there are any concerns or issues in terms of pulling together...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

LeanTaaS is one of the most open companies. If I have somebody new and I ask the vendor to sit down...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

With iQueue for Operating Rooms, I have made remarkable changes over the years in terms of being...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

We even have surgeons using the system. They don't have much time, so if the surgeons are using...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

When we make a recommendation to LeanTaaS' team about something we need in relationship to the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We are still working on some additional things that I would like to see. One of the things I would...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

LeanTaaS helped to build us a temporary dashboard while we had downtime so that we would not lose...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

iQueue for Infusion Centers is extremely reliable. From a staffing standpoint, LeanTaaS’ system has...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

We wanted some additional staffing dashboards from LeanTaaS to gather the number of staff roles that...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Director

iQueue for Infusion Centers is compatible with our other systems. Although our IT team has to do...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We have a frequent standing call with our account representative from LeanTaaS.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

LeanTaaS takes really good information from their customers. What I like is that other customers may...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

iQueue for Infusion Centers has been very beneficial. LeanTaaS has been a great partner for...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.