LeanTaaS iQueue Suite Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Manager

Product

I often talk with surgeons about their OR utilization. I can log into the system and show them data,...

May 2024
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Manager

Relationship

I like the vendor's customer service and interactions. We can meet with the vendor. If we have any...

May 2024
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Manager

Product

I love the product so much. I love the tools, especially around analytics. They are so easy to...

Apr 2024
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Manager

Relationship

LeanTaaS delivers new technology that meets our needs, and that goes hand in hand with their...

Apr 2024
||
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CMO

Relationship, Product

When things are not working in iQueue for Inpatient Flow, LeanTaaS tries very hard to address the...

Apr 2024
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COO

Relationship

LeanTaaS starts off doing very regular calls. They will flex to do that less often if we want. They...

Apr 2024
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CMO

Product

We are using the data that iQueue for Inpatient Flow provides to us and the dashboard to make...

Apr 2024
||
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CMO

Product, Value

iQueue for Inpatient Flow has helped us have better, more efficient bed management, and it gives us...

Apr 2024
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COO

Relationship, Product

Because we are a pretty nimble, lean organization, we are used to doing things fast. LeanTaaS is...

Apr 2024
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COO

Product

For pretty much everything we have asked LeanTaaS, they have been able to enhance and change their...

Apr 2024
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CMO

Product

New LeanTaaS customers have to be solid on the role of the tool. The tool is going to serve up the...

Apr 2024
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CMO

Product

The dashboards and the user interface for iQueue for Inpatient Flow are pretty intuitive. They are...

Apr 2024
||
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CMO

Product

I wish sometimes that the mobile component of iQueue for Inpatient Flow were a bit easier to manage.

Apr 2024
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COO

Loyalty, Value

The subscription is a flat fee, and we can get out if we want to. LeanTaaS’ initial offering was a...

Apr 2024
||
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COO

Relationship, Operations

In terms of strengths, the vendor has the technology and a level of experience and exposure to...

Apr 2024
||
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COO

Loyalty, Product

We didn’t run across anything on the inpatient side that LeanTaaS needed to step into. The only...

Apr 2024
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COO

Product

Our initial goal was to discharge patients from physician orders to home within a few hours. We were...

Apr 2024
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COO

Product

iQueue for Inpatient Flow is almost like a system for air traffic control where all our real-time...

Apr 2024
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COO

Loyalty

Our organization is very data driven. Coming out of COVID, we knew we needed to start doing some...

Apr 2024
||
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Director

Operations

I just went through the implementation of another area, and LeanTaaS was right there with me the...

Apr 2024
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Director

Product, Value

iQueue for Inpatient Flow helps with prioritization. The coolest thing about setting and reaching...

Apr 2024
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Director

Loyalty, Value

Our selection of LeanTaaS really had to do with rolling out the OR module and then seeing such a...

Apr 2024
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Director

Product, Value

I would tell a customer to build a culture around the product. At this hospital, there is not one...

Apr 2024
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Director

Relationship

LeanTaaS has incredible people. The product is amazing. The vendor's strengths are the engineers,...

Apr 2024
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Manager

Operations

There is an opportunity for ongoing training. LeanTaaS has really started to implement ongoing...

Apr 2024
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Manager

Product, Value

The forecasting was the biggest item that LeanTaaS advertised to us; it was the biggest draw for...

Apr 2024
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Manager

Relationship

I would tell others implementing iQueue for Inpatient Flow that probably one of the biggest perks of...

Apr 2024
||
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Director

Value

The tool probably works better than it was promoted. It is really easy. My charge nurses are using...

Apr 2024
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Manager

Product

On the workforce side, we use LeanTaaS' tool to allow us to see the staffing for all the inpatient...

Apr 2024
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Director

Product

We have one piece that is not fully integrated with iQueue for Inpatient Flow, but that is not...

Apr 2024
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Director

Relationship

LeanTaaS hires and keeps in the field people who are experts. They assign us an advisor with a team...

Apr 2024
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Director

Operations

The vendor does annual conferences to share knowledge and discuss new things in the product. We...

Apr 2024
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Director

Product

The main thing iQueue for Inpatient Flow does is use predictive analytics for us to really plan for...

Apr 2024
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Director

Value

We expected to achieve transparency or the ability to evaluate our metrics in real time. Discharge...

Apr 2024
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CFO

Loyalty, Relationship

As LeanTaaS continues to learn more about what we need and expect, they will grow along with us....

Apr 2024
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CFO

Loyalty

One of our issues with the vendor has a lot to do with the acquisition of Hopsital IQ by LeanTaaS....

Apr 2024
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CFO

Relationship

I would tell others that getting buy-in from the hospital's case management division is vital to the...

Apr 2024
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CFO

Operations

On the rollout of iQueue for Inpatient Flow, when we did some training with end users, I would say...

Apr 2024
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CFO

Product, Value

The product is integrated with our EHR in an analytical approach to improving patient flow...

Apr 2024
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CFO

Relationship, Product

LeanTaaS' key strength is approachability. So often with healthcare systems, it is like we take the...

Apr 2024
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CFO

Loyalty

We initially chose Hospital IQ, but then they were acquired by LeanTaaS. I went to a conference...

Apr 2024
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CFO

Relationship

LeanTaaS could improve by more intentionally sharing the best practices of other customers when a...

Apr 2024
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CFO

Value

We set up various KPIs initially with LeanTaaS. The overarching outcome has been a reduction in...

Apr 2024
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Director

Product, Value

iQueue for Inpatient Flow utilizes machine learning and predictive analytics for us to be proactive...

Apr 2024
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Director

Relationship

We have an established relationship with LeanTaaS with the operating room and the infusion...

Apr 2024
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Director

Operations

The advice I would give to others implementing iQueue for Inpatient Flow is to ensure that they have...

Apr 2024
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Director

Relationship

LeanTaaS’ opportunity for improvement would probably be to have more realistic scoping timelines. We...

Apr 2024
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VP/Other Executive

Operations

Our implementation went really well. We thought that we were going to run into some roadblocks, but...

Apr 2024
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(0)
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VP/Other Executive

Product

I have never worked with any tool that has given me the data that I have needed to grow my...

Apr 2024
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(0)
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VP/Other Executive

Product

iQueue for Operating Rooms is working really well. We ran a competition to have our facilities get...

Apr 2024
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Director

Operations, Product

Initially, there were some challenges integrating iQueue for Inpatient Flow with our EHR because...

Apr 2024
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Director

Operations

For our leadership, the vendor’s training is great, but the floor staff doesn't get the one-on-one...

Apr 2024
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Director

Relationship, Product

LeanTaaS does a lot for us based on our needs. They actually built products within their platform...

Apr 2024
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Director

Relationship

Everything LeanTaaS does is in person and face-to-face. I have never called or emailed the tech...

Apr 2024
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Director

Relationship, Product

One of the challenges with many organizations is that fast growth equals an impact on accessibility....

Apr 2024
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Director

Loyalty, Product, Value

Initially, the biggest outcomes that we were looking for from LeanTaaS were several things....

Apr 2024
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Director

Culture, Relationship

I would tell a customer to ensure that they have early buy-in from their IT physical structure...

Apr 2024
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Director

Relationship

LeanTaaS is proactive in the sense that they drive us to solutions that we haven't even thought...

Apr 2024
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Director

Relationship

I know the vendor’s top executives by name and have the personal cell phone number of one of them....

Apr 2024
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Director

Relationship, Product

LeanTaaS’ key strength is accessibility, and they understand their product and how it will benefit...

Apr 2024
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(0)
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Nurse

Product, Value

Thanks to iQueue for Inpatient Flow, we have improved at every single metric. Things have mostly...

Mar 2024
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(0)
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Nurse

Loyalty, Product

I would tell a peer that if they are able to do the whole inpatient setting, they should do it all...

Mar 2024
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Nurse

Relationship

LeanTaaS is very quick to respond, and they immediately responded to us when we were having a data...

Mar 2024
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Nurse

Product

LeanTaaS has a wonderful staffing platform, but we have to have an underlying program for the system...

Mar 2024
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(0)
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Nurse

Relationship

When a customer starts with LeanTaaS, they are assigned to a customer service person who works with...

Mar 2024
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Nurse

Operations, Product

I don't struggle with the product at all, but I'm in it every day. I would say the frontline staff...

Mar 2024
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(0)
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Nurse

Value

I want the whole product together. Wouldn't it be wonderful if we could just have all the pieces...

Mar 2024
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CEO/President

Product

The thing that makes iQueue for Operating Rooms the most valuable for our surgeons is the ability to...

Mar 2024
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CEO/President

Product

LeanTaaS could work on making it easier for clients to present their data in our meetings. The...

Mar 2024
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(0)
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CEO/President

Loyalty, Relationship

LeanTaaS has been responsive. I think our satisfaction with them will improve in the future because...

Mar 2024
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Analyst/Coordinator

Relationship, Product

iQueue for Infusion Centers is pretty easy to use. For what it is, iQueue for Infusion Centers is...

Dec 2023
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Analyst/Coordinator

Product, Value

Sometimes things are a little too far out, but we eventually get there. I would like to see faster...

Dec 2023
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Analyst/Coordinator

Relationship

We have frequent IT issues on our end, and we reach out to the vendor. They can identify what the...

Dec 2023
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Analyst/Coordinator

Relationship

The vendor could be a bit better at being proactive. Most of the time when a problem comes up, the...

Dec 2023
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Analyst/Coordinator

Operations

People know that we use iQueue for Infusion Centers, so they reach out to our organization and ask...

Dec 2023
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Analyst/Coordinator

Product, Value

The product has been a huge help, especially from a nursing perspective. It is pretty easy to use....

Dec 2023
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Analyst/Coordinator

Relationship, Product

LeanTaaS delivers everything that they put on their road map, and their road map is driven by the...

Dec 2023
||
(0)
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Analyst/Coordinator

Value

The price for iQueue for Infusion Centers is just a flat fee; no matter what else LeanTaaS gives us,...

Dec 2023
||
(0)
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Analyst/Coordinator

Operations

The implementation services could be more tailored to our specific organization. If we needed a...

Dec 2023
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Director

Relationship

We can brainstorm with the vendor’s people when we have an idea or ask a question about an angle we...

Dec 2023
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Director

Product

With the product’s advanced analytics and scheduling, we get a really clean retroactive look. It...

Dec 2023
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Director

Relationship

With LeanTaaS, there are really reasonable timelines. If people say they are going to be somewhere,...

Dec 2023
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Director

Loyalty, Relationship

One thing that is nice about LeanTaaS is the very human aspect of their teams. Folks really engage...

Dec 2023
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Director

Relationship

As far as support goes, somebody is always available to get back to us really quickly. Also, the...

Dec 2023
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Director

Product

The product has an executive dashboard that lets me set my own performance indicators, and then I...

Dec 2023
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Director

Value

The vendor doesn’t charge for every little thing. Our rates are what they are, and we only get...

Dec 2023
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Director

Operations

As far as upgrades go, the vendor seems to keep adding things, and everything is intuitive and...

Dec 2023
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Director

Product

We are using the acuity and intensity piece of the product, and it pulls in everything from our EMR...

Dec 2023
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Director

Product

The product is accurate. We never see deviations. We can dig into every little nuance. There is...

Dec 2023
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Manager

Value

We would absolutely buy the system again. Basically, with LeanTaaS, users pay a set fee that they...

Dec 2023
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Manager

Relationship

LeanTaaS is an exceptional partner. One thing that I am passionate about when it comes to working...

Dec 2023
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Manager

Product

I would like to see more customized dashboards in the system. I wouldn't necessarily change anything...

Dec 2023
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Manager

Operations

Our implementation of the system was pretty painless. The vendor's people came in and did our...

Dec 2023
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Director

Relationship

LeanTaaS told us that there were some culture changes needed, and we are still struggling with...

Nov 2023
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Director

Operations, Product

When we worked on integrating the system with our EMR, LeanTaaS was there from start to finish. Our...

Nov 2023
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Director

Relationship, Product

The biggest constraints to us being able to partner with LeanTaaS on some of their solutions are...

Nov 2023
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Director

Relationship

I am a huge advocate for LeanTaaS and their system. LeanTaaS has an advisory board committee that I...

Nov 2023
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Director

Loyalty

We recently looked at other products on the market that were similar to iQueue for Infusion Centers,...

Nov 2023
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Director

Relationship

We have had some hiccups with LeanTaaS' support here and there over the last few years, but the...

Nov 2023
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(0)
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Director

Value

One tangible outcome we have gotten from the system is that we are able to save staff resources by...

Nov 2023
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(0)
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Director

Relationship, Operations

LeanTaaS is very flexible with our IT teams. They are also readily available when it comes to...

Nov 2023
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(0)
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Manager

Relationship

We love working with LeanTaaS because they are incredible partners. They are always receptive when...

Oct 2023
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Manager

Relationship, Product

iQueue for Infusion Centers has been such a game changer in terms of helping us. We get an email...

Oct 2023
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(0)
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Director

Operations, Product

Once people know how to use iQueue for Infusion Centers, things are really easy. But if people have...

Sep 2023
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(0)
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Director

Relationship

I have talked to the executives of LeanTaaS, and I feel like I could email them today if I had...

Sep 2023
||
(0)
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Director

Relationship, Product

We are really happy with the product. I like that LeanTaaS continues to add new features to iQueue...

Sep 2023
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(0)
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Director

Relationship, Product, Value

The tool that manages lead times is pretty neat. It gives us data on how far out we are currently...

Sep 2023
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(0)
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Director

Value

There is a certain number of infusion chairs that clinics need to have for the LeanTaaS templates to...

Sep 2023
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VP/Other Executive

Product

Using iQueue for Operating Rooms has made our discussions with surgeons very objective and...

Sep 2023
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(0)
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VP/Other Executive

Relationship, Product

One of the issues we have had with iQueue for Operating Rooms is having the block time work against...

Sep 2023
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VP/Other Executive

Product

A problem that we have run into with iQueue for Operating Rooms is that if we have a complex case...

Sep 2023
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VP/Other Executive

Operations

The support at LeanTaaS is pretty strong. During our implementation, they did a remarkable job in...

Sep 2023
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VP/Other Executive

Operations

With LeanTaaS, training is definitely one of their strengths. They are very good with education and...

Sep 2023
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VP/Other Executive

Relationship

The people at LeanTaaS have been very hands-on partners. If we are in a crunch, the person that we...

Sep 2023
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Manager

Loyalty, Relationship, Product

We have been approached by other organizations to leave LeanTaaS. But with bigger companies, there...

Sep 2023
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Manager

Relationship, Operations

LeanTaaS came on-site during some of the implementations. I have met some of their higher-ups...

Sep 2023
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VP/Other Executive

Relationship

Our experience with LeanTaaS is going well. From a product standpoint, the vendor has introduced...

Sep 2023
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(0)
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VP/Other Executive

Operations

Our implementations went really well; they were fully virtual deployments. Our teams started in a...

Sep 2023
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(0)
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VP/Other Executive

Relationship, Product

LeanTaaS biggest strengths are dynamic decision support and data utility. iQueue for Infusion...

Sep 2023
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(0)
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VP/Other Executive

Relationship

LeanTaaS has an opportunity as a company to introduce some consulting services into the market...

Sep 2023
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Manager

Relationship

It is nice that LeanTaaS is willing to take our ideas and do exciting things for us. We can have...

Sep 2023
||
(0)
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Manager

Loyalty, Product

The only problem we have with the integration with the system is that Epic is stingy about what they...

Sep 2023
||
(0)
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Manager

Relationship, Product

LeanTaaS is growing. They can't always give us what we ask for because things are in development....

Sep 2023
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Manager

Product

I can't imagine what my work life would be without LeanTaaS' system. I don't even know how I did...

Sep 2023
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(0)
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Manager

Relationship

When we first started with iQueue for Operating Rooms, we had a lot of the company’s executive...

Sep 2023
||
(0)
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Manager

Relationship

LeanTaaS is continuously trying to grow and make improvements. They strive to continue to make their...

Sep 2023
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Manager

Relationship, Product

There are a couple of reports on iQueue for Operating Room’s analytics dashboard that don't quite...

Sep 2023
||
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Manager

Relationship, Operations

LeanTaaS is a very helpful company. They provide a lot of great resources, which limit the number of...

Sep 2023
||
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Manager

Product

We had some limitations with the product and an interface not being created on our end. That issue...

Sep 2023
||
(0)
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Manager

Relationship, Product

There are occasions when we don't get some information from LeanTaaS about when something is...

Sep 2023
||
(0)
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Manager

Value

LeanTaaS is a great company to work with. They have provided a lot of valuable data to us, and they...

Sep 2023
||
(0)
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Manager

Relationship

LeanTaaS is always trying to roll new things out and look for new opportunities to continue to...

Sep 2023
||
(0)
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Manager

Product, Value

We continue to get positive results for each new site that we add. When we use the product, there...

Sep 2023
||
(0)
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Manager

Relationship, Operations, Product

LeanTaaS has done some work with us recently to be able to get schedules or template changes...

Sep 2023
||
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Manager

Relationship

The vendor is easy to contact. We can email them. They will answer and respond to questions quickly....

Sep 2023
||
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Manager

Product

Having some way to make people comply with using the templates correctly would be the only thing...

Sep 2023
||
(0)
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Manager

Operations, Product

There are still some people who struggle using the system a little. There are some things that are...

Sep 2023
||
(0)
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Manager

Value

The solution has a hefty cost, so the cost is something that people certainly look at. We review...

Sep 2023
||
(0)
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Manager

Product

I wish the solution were a little more dynamic; it knows what the open slots are that we put in our...

Sep 2023
||
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Manager

Relationship, Value

LeanTaaS has regular meetings, and they are always really accessible and supportive. When something...

Sep 2023
||
(0)
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Manager

Relationship, Operations

LeanTaaS was really supportive during our go-live. However, we had remote assistance. What could...

Sep 2023
||
(0)
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Manager

Operations, Product

When we have nurses and medical assistants using a product, they don't have the time to click around...

Sep 2023
||
(0)
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Manager

Product

In the last year, LeanTaaS has increased some of the reporting tools that are useful. The reporting...

Sep 2023
||
(0)
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Director

Relationship, Value

Organizations need to treat LeanTaaS like a partner. Organizations will get out of iQueue for...

Aug 2023
||
(0)
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Director

Operations, Product, Value

We have gone through many upgrades with LeanTaaS, and the process is not a quick turnkey thing. The...

Aug 2023
||
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Director

Product

iQueue for Infusion Centers doesn’t integrate within our EMR, so our users have to have two screens...

Aug 2023
||
(0)
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Director

Product

iQueue for Infusion Centers meets what LeanTaaS advertises. We always talk about how it would be...

Aug 2023
||
(0)
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Director

Relationship

LeanTaaS has really good service and support. We meet with someone from LeanTaaS regularly because...

Aug 2023
||
(0)
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Director

Value

We get a lot out of iQueue for Infusion Centers, but it is also very expensive.

Aug 2023
||
(0)
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Director

Relationship

The collaboration with the LeanTaaS team is great. Anytime we needed anything through COVID-19, they...

Aug 2023
||
(0)
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Director

Loyalty, Product

There are a couple of things that are in the works now with LeanTaaS that we don't have yet. We...

Aug 2023
||
(0)
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Director

Relationship

LeanTaaS was an excellent partner. They listened to us and what our needs were, and then they went...

Aug 2023
||
(0)
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Director

Relationship

LeanTaaS tailors a lot of what we need. I have a weekly meeting with them where I can bring any...

Aug 2023
||
(0)
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Director

Product

It took us a while to do our payroll bidirectional feed, and if that had been implemented sooner, we...

Aug 2023
||
(0)
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VP/Other Executive

Product, Value

The data the product provides is incredibly beneficial. It shows us our hours of chair time, wait...

Aug 2023
||
(0)
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VP/Other Executive

Relationship

Whenever any changes are made, the vendor reaches out to see how things are going. They meet with my...

Aug 2023
||
(0)
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VP/Other Executive

Relationship, Product

When the vendor implements suggested changes, things go well. One of the big things they have...

Aug 2023
||
(0)
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VP/Other Executive

Relationship

I feel like I can reach out to somebody at LeanTaaS and have them get back to me that day. If I text...

Aug 2023
||
(0)
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VP/Other Executive

Relationship, Value

I can’t think of any way the vendor could improve. They are so engaged and responsive. They come...

Aug 2023
||
(0)
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Director

Loyalty

We are not fully optimizing the platform yet, and there are a lot of tools within the system that we...

Jul 2023
||
(0)
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Director

Value

iQueue for Infusion Centers has helped us gain a lot of efficiency thus far. The product has reduced...

Jul 2023
||
(0)
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Director

Relationship, Operations

LeanTaaS is very good at educating us on all of the tools that come out for iQueue for Infusion Centers....

Jul 2023
||
(0)
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Director

Operations

LeanTaaS is really good with training, but the only area of improvement is the process of piecing...

Jul 2023
||
(0)
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Director

Product

Sometimes we have to initiate some of the updates to the templates. It is more often that we are...

Jul 2023
||
(0)
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Director

Product

The format of iQueue for Infusion Centers is really user friendly. LeanTaaS' algorithm would be...

Jul 2023
||
(0)
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Director

Relationship, Product

There are still some specific needs that we are trying to build things for with LeanTaaS to fit our...

Jul 2023
||
(0)
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Director

Relationship

LeanTaaS is very responsive. LeanTaaS also follows up really frequently with us. We have a lot of...

Jul 2023
||
(0)
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Manager

Product, Value

The system delivers what the vendor says it will. When it comes to optimizing workflows in our...

Jul 2023
||
(0)
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Manager

Relationship

The support that we receive from LeanTaaS is excellent, and the teams I have worked with are very...

Jul 2023
||
(0)
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Manager

Loyalty, Product

The system has a new staffing function for nurse planning. That function is the first component the...

Jul 2023
||
(0)
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