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LeanTaaS iQueue Suite Commentary
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Subject Expert
Mark Allphin
VP of Engagement
KLAS VP of Engagement - Mark Allphin
 

Commentary Summary

Comment Type Breakout

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User Commentary

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COO

I'm glad the vendor is expanding beyond the OR because they have to compete with Epic. We're an Epic...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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COO

We've significantly increased our OR utilization because of iQueue for Operating Rooms. It's been...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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COO

I know LeanTaaS very well. They are a wonderful partner. We've actually been a partner with LeanTaaS...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

LeanTaaS is pretty pricey, but honestly, if I didn't have their solution, I couldn't do my job.

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Director

I would tell another provider that they would get as much out of the solution as they're willing to...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

LeanTaaS responds to my emails within an hour, generally. I never feel like they're not readily...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

I do think there are a couple of things that LeanTaaS is still working on, particularly with...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

My advice for LeanTaaS's executive leadership team is to make sure not to cut the support that they...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The solution has been instrumental in the deployment of our departure lounge and in prioritizing...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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VP/Other Executive

iQueue for Infusion Centers has transformed our daily operations across our many infusion centers....

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Manager

LeanTaaS's training is very personalized and even hands on. I think that sometimes it's tricky when...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

We've seen some of LeanTaaS's road map, and we've been able to have some developmental conversations...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

iQueue for Infusion Centers is fantastic. All the data that comes from the solution has really...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

My favorite part of iQueue for Infusion Centers is the customer service that's provided. LeanTaaS...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

A lot of our focus has been on getting our patients discharged that day, and we have had a great...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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CEO/President

Layering in LeanTaaS’s technology has allowed us to catalyze things in a way that has given us the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CEO/President

Early on, LeanTaaS had domain expertise that is unmatched in the market today. They have people who...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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CEO/President

We have had a positive experience with LeanTaaS; they are at the top in terms of our expectations...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

LeanTaaS redesigned one area of our work, and it wasn’t even on our radar, but they saw something in...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

Discharge processing time is a big thing that we have done with iQueue for Inpatient Flow. It...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

iQueue for Inpatient Flow has helped; it hasn't helped a lot, but it has helped. We use it for our...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

iQueue for Inpatient Flow is good. LeanTaaS throws a lot of people and resources at us to try to get...

Comment Tone Positive
Pillars Relationship, Product, Value
Evaluation Unrated

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Director

The service, technical support, and quick response time have always been huge strengths for LeanTaas....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Our representatives from LeanTaaS are extremely helpful and available.

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Other C-Suite

With our command center using iQueue for Inpatient Flow, we reduced our length of stay, saved money,...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

LeanTaaS has been fabulous to work with. The system is incredibly helpful for infusions. It has...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

From a partnership perspective, LeanTaaS does really well. We meet with them regularly, and they...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Something we use iQueue for Infusion Centers for is delinking. We have a lot of infusion...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We’re constantly tracking outcomes. LeanTaas regularly adjusts our infusion templates to help us...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

One thing I find really helpful about iQueue for Infusion Centers is that it gives us the cycle...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

LeanTaas may be part of our long-term plans. Epic has their own tool that's similar to what LeanTaaS...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Nurse

I am unsure of how long we have used the system, but it has been a few years. All the LeanTaaS team...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

We meet with LeanTaaS's team once a week and address any issues and challenges, and they're very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

The innovation and the development of new programs, processes, and applications from the vendor are...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

We have people ask us about our experience with the solution all the time. We recommend it to pretty...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

We've certainly seen improvements with iQueue for Inpatient Flow year over year. I think the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

The functionality of the solution is outstanding. We look at different processes that we have within...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

Our return on investment is significantly better than we anticipated. Initially, we had an idea of...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Our hospital is small with a capacity and volume crisis. LeanTaaS's predictive analytics system...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Managing the capacity logistics of our organization is very algorithmic. It starts with real...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

When we brought on iQueue for Operating Rooms, that was the ROI for our entire capacity project. We...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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VP/Other Executive

Whoever from LeanTaaS is assigned to our organization really has to have a good finger on the pulse...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

LeanTaaS made a very compelling case for us to keep using them when we moved to an EHR that has...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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VP/Other Executive

LeanTaaS listens to the client. The vendor has a lot of user group meetings. We meet with our...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

Something new we have done using predictive analytics in iQueue for Inpatient Flow is to help with...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

iQueue for Inpatient Flow has machine learning, and it is wicked smart. It is crazy. Typically, the...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

iQueue for Inpatient Flow has had the same level of accuracy over the years, but the detail is...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

iQueue for Inpatient Flow has the ability to work in different systems, like radiology and imaging,...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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VP/Other Executive

Our leaders wanted to leave iQueue for Inpatient Flow behind, but I was able to make the case for...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

Our experience with iQueue for Operating Rooms has been excellent. I would recommend it. It is very...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

LeanTaaS hears user feedback and brings it to their build team, and they are almost always able to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

iQueue for Operating Rooms gives us data that could be available through other platforms. But it...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

LeanTaaS has had a few staffing changes. When a very knowledgeable person left the company, the...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

If another hospital system were looking for a vendor or a platform to increase OR access, I would...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

In addition to the reporting aspect, clinics can log in to iQueue for Operating Rooms and schedule...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

When I have a question or concern, I can email LeanTaaS, and I usually hear back on the same day....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

LeanTaaS has some AI and machine learning capabilities coming in the future that will let us know...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

I like to build my reports to be really comprehensive. At any given time, I may want to know which...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

LeanTaaS is super responsive and quick to address issues. When we have a problem, they respond...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We are at the end of our contract with LeanTaaS, and our organization is reviewing whether there is...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

We like the predictive analytics in iQueue for Inpatient Flow and the way the system helps us manage...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

For a staffing solution, what iQueue for Inpatient Flow currently offers us, and what we would need...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

The vendor's support has been really good. We have been with LeanTaaS for a while. I think the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Our ROI from the system was very easy to calculate initially. However, in the OR space, it is...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

The product doesn't meet all of our needs, but with the way it is structured, it can always do more....

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

We are always open to recommending the system. We have only good things to say about it. LeanTaaS...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

iQueue for Operating Rooms has been effective for our institution. We have benefited from increased...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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