LeanTaaS iQueue Suite Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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CMO

Relationship

With some vendors, customers work with them in development when they are smaller, and customers have...

Apr 2025
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CMO

Product

There is so much available in iQueue for Operating Rooms. It is not difficult to use, but unless...

Apr 2025
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VP/Other Executive

Value

We have absolutely received our money’s worth. When we buy iQueue for Operating Rooms, we are buying...

Apr 2025
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VP/Other Executive

Product

Somebody asked me what our operations would look like if we removed iQueue for Operating Rooms, and...

Apr 2025
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VP/Other Executive

Culture, Product

I have recommended iQueue for Operating Rooms to many other organizations who have chosen to go with...

Apr 2025
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VP/Other Executive

Product

If we need things that aren't available, LeanTaas has a data scientist group on the back end that...

Apr 2025
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VP/Other Executive

Relationship

LeanTaaS really provides whatever we expect from a vendor and a partner. They are like a family....

Apr 2025
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VP/Other Executive

Operations

The implementation process and training from LeanTaaS are fantastic. Throughout our implementations,...

Apr 2025
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VP/Other Executive

Relationship

We are pretty engaged in collaborations with LeanTaaS. LeanTaaS keeps all their promises. We get web...

Apr 2025
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Analyst/Coordinator

Product

I can't customize a dashboard, and I can't make changes to the formatting of a report. There are a...

Apr 2025
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Analyst/Coordinator

Relationship

The vendor has a virtual meeting regularly with all of the schedulers and the provider’s offices....

Apr 2025
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Analyst/Coordinator

Operations

A lot of our surgeons are not using the product routinely to look at their stats. They feel like...

Apr 2025
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Analyst/Coordinator

Product

I like that the surgeons, their schedulers, or clinic managers can log in and look at their...

Apr 2025
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Analyst/Coordinator

Value

We automatically have access to anything that LeanTaaS develops and adds for iQueue for Operating...

Apr 2025
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Director

Product, Value

iQueue for Operating Rooms is really simple and easy for people to use. The tool adds to our...

Apr 2025
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Director

Value

Recently, LeanTaaS has gotten a lot better at avoiding charging for everything because they have...

Apr 2025
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Director

Relationship, Product

A lot of organizations still use Excel for block management and to manage who is allocated what, and...

Apr 2025
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Director

Relationship

I don't keep all of my promises, but LeanTaaS is on top of theirs. LeanTaaS has always been really...

Apr 2025
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Director

Loyalty, Relationship

I don't know how long LeanTaaS will be able to keep this up, but they are providing white-glove...

Apr 2025
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Director

Loyalty, Value

Our EHR vendor is trying to develop functionalities to compete with LeanTaaS, but LeanTaaS is...

Apr 2025
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CIO

Operations

We held off LeanTaaS for a while for infusion chairs and did them internally with our data...

Apr 2025
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CIO

Loyalty

My view is to try out LeanTaaS for a few years and see how it goes. Meanwhile, another vendor will...

Apr 2025
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CIO

Relationship

The CEO of LeanTaas is one of the best salespeople I have ever experienced. I can't think of a...

Apr 2025
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Director

Product

If some little things in iQueue for Operating Rooms were a little different, the system would be...

Apr 2025
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Director

Product

iQueue for Operating Rooms is definitely meeting our needs. We use the system's analytics to drive...

Apr 2025
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Director

Relationship

LeanTaas has been a great partner. We meet with them consistently. They help us with everything we...

Apr 2025
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Manager

Relationship

Generally, we are still very super happy with our partnership with LeanTaaS. They are an amazing...

Apr 2025
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Manager

Operations

We still have an opportunity to do a little better about training our end users on new updates. We...

Apr 2025
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Director

Loyalty, Product

iQueue for Operating Rooms is integrated between facilities, so our information is very transparent...

Apr 2025
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Director

Relationship

We work with LeanTaaS' team on a number of different things. The vendor is very engaged with their...

Apr 2025
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Director

Operations

LeanTaaS' ongoing training has been very good. The vendor is always open to visiting. They will...

Apr 2025
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Director

Product

LeanTaaS works very well with our IT team, and they continue to work to build on the integrations...

Apr 2025
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Director

Product

iQueue for Operating Rooms is very easy to use. It is a dashboard-driven system, so it really just...

Apr 2025
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Director

Loyalty, Product

There haven't been a lot of upgrades for iQueue for Operating Rooms, but the vendor is releasing an...

Apr 2025
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Director

Relationship

LeanTaaS is very forthcoming with everything, and they are very proactive when things are going on...

Apr 2025
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Director

Value

iQueue for Operating Rooms has absolutely driven tangible outcomes for us in a very strong way. The...

Apr 2025
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Director

Loyalty, Product

I have recommended iQueue for Operating Rooms quite consistently. It is a product that I believe in....

Apr 2025
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Director

Operations

We have had a good journey with LeanTaaS. With their implementation services, LeanTaaS was very...

Jan 2025
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Director

Operations, Product

This is kind of minor yet still really annoying, but when I'm trying to do the Operations Digest...

Jan 2025
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Director

Relationship

LeanTaaS does a good job of trying to figure out and get ahead of industry trends and of predicting...

Jan 2025
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Director

Value

I have absolutely seen an increase in capacity with our infusion chairs since I started using iQueue...

Jan 2025
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Director

Loyalty

It will be interesting to see how the modules that LeanTaaS has created will be in the space. They...

Jan 2025
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Director

Relationship

I have not heard of something that I asked for or that LeanTaaS said they were going to do that they...

Jan 2025
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Director

Relationship

If there are improvements to be had, LeanTaaS has open ears and is ready and willing to make them.

Jan 2025
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Director

Relationship, Product

LeanTaaS is always extremely responsive and ready to pivot when we need them to. We changed...

Jan 2025
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Manager

Value

For a while, every time something new came out, there was a new price point for it, but LeanTaaS has...

Oct 2024
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Manager

Relationship, Product

LeanTaaS does a great job with everything that we have asked them to integrate that we have our...

Oct 2024
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Manager

Relationship

LeanTaaS’ customer support responds very quickly; usually, within an hour or two, we have some kind...

Oct 2024
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Manager

Loyalty, Relationship, Product

One of the things that we asked for early on from LeanTaaS was some more data about some of our...

Oct 2024
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Manager

Relationship

LeanTaaS is really receptive. My staff, for the most part, feels comfortable enough to walk through...

Oct 2024
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VP/Other Executive

Relationship

I don't really know at this stage of the game whether I have a lot of suggestions for LeanTaaS in...

Oct 2024
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VP/Other Executive

Operations, Product

Some people are more computer savvy than others because not all of our surgeons or our service line...

Oct 2024
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VP/Other Executive

Relationship, Operations

We had a very strong implementation with LeanTaaS. They were my partner when we were rolling out...

Oct 2024
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VP/Other Executive

Relationship

The first thing that stands out with LeanTaas is their team. They are very hands on and supportive....

Oct 2024
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VP/Other Executive

Product, Value

iQueue for Operating Rooms has massively increased the utilization of the ORs. It has really...

Oct 2024
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Director

Relationship, Product

LeanTaaS is pretty good about delivering new technology that meets our needs. They are constantly...

Sep 2024
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Director

Loyalty, Relationship, Product

iQueue for Infusion Centers is in a hard place because, this is conjecture, but Epic is coming out...

Sep 2024
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Director

Product, Value

LeanTaaS is not well integrated with our EMR. There is a lot of manual labor every time we update...

Sep 2024
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Director

Operations

LeanTaaS has ongoing training, but we have to be really proactive in asking for it. Continual...

Sep 2024
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Manager

Product

LeanTaaS collects and shares data with us, so we are able to look at things and make operational...

Sep 2024
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Manager

Value

iQueue for Infusion Centers integrates really well, and we are integrated with multiple EHR systems....

Sep 2024
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Manager

Operations

Anytime we have a new scheduler, LeanTaaS provides their training for us so people understand what...

Sep 2024
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Manager

Relationship

We love LeanTaaS and are happy with their system. I love their customer service people; we have a...

Sep 2024
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Director

Operations, Product

The product is very easy to use. It doesn't require a lot of clicks or multiple screens. Once a user...

Aug 2024
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Director

Product, Value

I would 100% buy the product again. It gives us the ability to view data to help us make operational...

Aug 2024
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Director

Relationship, Product

Thankfully, the system has had very little downtime. I think that the few events where it has had...

Aug 2024
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Director

Relationship, Operations

LeanTaaS is extremely responsive. When we need to clarify a dashboard or add a new data set, they...

Aug 2024
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Director

Relationship

I have been able to speak to LeanTaaS' executives on numerous occasions.

Jul 2024
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Director

Loyalty, Relationship

One thing that I love about working with LeanTaaS is that they usually take the feedback that we...

Jul 2024
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Director

Product, Value

iQueue for Infusion Centers does a really good job of managing our templates and making sure that...

Jul 2024
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Manager

Relationship

I would totally buy iQueue for Infusion Centers again. It performs as LeanTaas said that it would....

Jul 2024
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