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Relationship, Operations
LexiCode has been consistent and very easy to work with on scheduling audits. The firm meets our...
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Relationship
One thing the firm could work on is communicating the different services that they offer. We don't...
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Relationship, Services
We do a concurrent audit with LexiCode, so we select a week that the audit is going to take place...
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Relationship
We use the firm infrequently for auditing, but I'm satisfied with what we get back. The firm doesn't...
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Value
I would love for LexiCode’s prices to be a little lower, but I think the firm's prices are very competitive....
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Services
When it comes to LexiCode, I just need them to code. It might be nice if they offered some coding...
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Relationship
The firm’s people are not perfect, but they do a pretty darn good job.
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Relationship
We don't have a very established relationship with LexiCode, although I can say that we recently...
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Relationship, Operations
The coders that have been on our account have been on our account for years, so I appreciate the...
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Relationship, Relationship, Relationship, Relationship
LexiCode is responsive to our needs. They have helped get us people in QA roles, even for short-term...
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Relationship, Relationship, Relationship, Relationship
LexiCode communicates very well. They keep us updated on changes, normal schedules, and so on. They...
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Services, Services, Services, Services
One thing LexiCode could improve is productivity with coding. One of the firm's coders does not...
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Relationship, Relationship
The firm is very engaged and very responsive to emails. They share their education with us, and we...
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Operations, Services, Services
The only thing I would like to see improved with LexiCode is their audit process for us. We request...
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Services, Services
We have quite a few processes here for inpatient and outpatient, so it takes a while to onboard the...
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Relationship, Relationship
Our interactions with the firm’s coders have been pretty much standard. They have their scheduled...
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Relationship
We love our ED coder from LexiCode. That person is very flexible with us; if we have a need, that...
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Relationship, Relationship, Relationship
I like that our executive representative from LexiCode and someone from our organization set up...
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Services, Services, Services
The time that it takes to get through the whole process with LexiCode is very long, and I would like...
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Value, Value, Value, Value
The firm has gotten better with unfair charges, and the rate we pay is unheard of. Our organization...
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Relationship, Relationship, Relationship, Relationship, Operations
The firm does what they are supposed to do, but there is too much pushing, and there are too many...
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Relationship, Relationship, Relationship, Relationship
After a certain number of years, we need to recycle the person managing our account for a fresh pair...
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Relationship, Relationship, Relationship, Relationship
The firm has a high turnover rate. We have a lot of coders that have longevity, but it is hard for...
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Relationship, Relationship, Relationship, Relationship, Operations
The promptness of accounts coded has fallen short of our expectations. I think that is because of...
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Relationship, Relationship, Relationship, Relationship, Operations
I would like to see a better plan from the firm. Our account manager operates in crisis mode all the...
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Relationship, Relationship, Relationship, Relationship, Services, Services, Services, Services
LexiCode has a lot of tools that they say are at their disposal. They talk about the different tools...
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Relationship, Relationship, Services, Services, Services
We would like LexiCode to work on their coverage. We don't send them a lot of work to begin with, so...
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Relationship, Relationship, Relationship, Services, Services, Services
I am satisfied with LexiCode. Whenever I have an issue, I get feedback within 24 hours, and that is...
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