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LexiCode Outsourced Coding Commentary
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Don Seamons
Research Director
KLAS Research Director - Don Seamons
 
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User Commentary

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Manager

Loyalty, Services

I have worked with coding contract firms that I wouldn't work with again, but I would definitely...

Jan 2025
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Manager

Relationship, Services

LexiCode has been very responsive about getting us help almost immediately in the QA auditing field....

Jan 2025
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Manager

Services

We have had LexiCode coders who have struggled with productivity or that I have felt should be a...

Jan 2025
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Manager

Value

I am actively trying to decrease the number of firms we use. I'm probably going to keep at least one...

Jan 2025
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Manager

Relationship

I like the coders' production and accuracy. We have had one coder for a very long time. They are...

Jan 2025
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(0)
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Manager

Operations

Sometimes with LexiCode, we don't get a lot of notice when a coder is going to be out. We don't...

Jan 2025
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Manager

Services

We don't heavily rely on LexiCode. We only work with them on a part-time basis because of the amount...

Aug 2024
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Manager

Relationship

The challenging part with LexiCode is that I don't have a liaison with LexiCode, so I don’t have any...

Aug 2024
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Manager

Relationship

If someone asked me about LexiCode, I would tell them to proceed with caution. I want LexiCode to...

Aug 2024
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Director

Relationship, Operations

LexiCode has been consistent and very easy to work with on scheduling audits. The firm meets our...

Jan 2024
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Director

Relationship

One thing the firm could work on is communicating the different services that they offer. We don't...

Jan 2024
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Director

Relationship, Services

We do a concurrent audit with LexiCode, so we select a week that the audit is going to take place...

Jan 2024
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Director

Relationship

We use the firm infrequently for auditing, but I'm satisfied with what we get back. The firm doesn't...

Jan 2024
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Director

Value

I would love for LexiCode’s prices to be a little lower, but I think the firm's prices are very competitive....

Jan 2024
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