Home chevron icon Search

LexiCode Outsourced Coding
Filtered view: All

Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Project Results

I would recommend LexiCode because of the resources they get us and because of their follow-up and follow-through....

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

LexiCode goes above and beyond to meet our needs and fill our gaps. They go to amazing lengths to...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have regular meetings with LexiCode to discuss any concerns or issues that come up or anything...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

I wish there were a way to find more coders in a timelier way. We always have to maneuver things...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

When we have a coder that is no longer on our contract, the firm jumps on and tries to find an...

Dec 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Tools and Methodology

LexiCode provides specific and tangible outcomes. They follow up, provide additional training, and...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

The vendor could improve the timing of getting things back to us. That takes longer than I would expect....

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

One of the vendor’s executives sat with us on a call to kick things off, but I really haven’t had...

Nov 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

People and Knowledge

In a project, I just threw the firm a bunch of information and asked them whether they could give us...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Future Outlook

The firm has fulfilled anything that we have needed. As the industry continues to change and grow,...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Win/Loss - Why they were selected (by current clients)

When I was sourcing LexiCode, we actually looked for an organization that was well versed in...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

It is hard to communicate with LexiCode sometimes, and they are slow in executing things. The firm...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Project Results

LexiCode is really responsive, and their quality is good. One of our long-term coders from the firm...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

Prior to last year, LexiCode was amazing. The coder that was assigned to our account was so fast and...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Other Observations

Some days we have to push LexiCode, but most days, they are on top of things. They have gotten...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI and Cost

LexiCode definitely nickel-and-dimes us. We know the charges, but if I have an issue because an...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

We have to initiate things with LexiCode. There is never an instance where they catch something or...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I can reach out to LexiCode's VP today, and they will answer the phone. We work well together most...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

LexiCode has the potential to be a great company. However, LexiCode has an issue with retaining good...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

LexiCode provides quality reports on a monthly basis, and their coders meet their scores. I rarely...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

The vendor could improve communication between their sales team, coding manager, and frontline...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Project Results

There was a time when we were less pleased with LexiCode's support people, but the support people...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The representatives who are assigned to me are excellent; they get involved as needed.

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

LexiCode has very low prices, but there is a charge for queries, so the firm does not avoid charging...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

Getting good management and coordinating coders is hard for us because we don’t use LexiCode's...

Jun 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

We would like LexiCode to communicate with us better and possibly with a monthly calendar. Right...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

Recently, our representative from LexiCode changed, and our representative is certainly better now....

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Other Observations

I am satisfied with LexiCode, but I don't think they exceed my expectations. It was a corporate...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The firm is responsive. The person that handles my accounts is responsive.

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Project Results

With LexiCode, we were looking for full-time help, and they provided us with an individual who...

May 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The firm is very proactive whenever we reach out to them. They are very quick to respond. We have a...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Lessons Learned

I probably wouldn’t select the firm again. There is something to be said for having an onshore coder...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI and Cost

The firm charges for every little thing. If they make an error on a chart, they charge us to look at...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

I find that the firm's quality is pretty spot-on unless they bring a new coder on. There are going...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

People and Knowledge

The firm could provide more education to their outpatient coding staff. If coders paid more...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

I don't think that LexiCode is price gouging at all. We pay a premium for a depth of knowledge in an...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our LexiCode account manager is awesome.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The firm's people are very good. They are easy to communicate with. When I run into a problem and...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

LexiCode's quality and productivity surpass other contract coder companies' quality and...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Tools and Methodology

The LexiCode coders are of high quality and have great productivity. Their quality has been better...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

LexiCode is very in tune with our needs and our expectations. I haven't worked with a better...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
View All Articles
Related Articles
Article
KLAS article icon
What are Release of Information Services?
12 July 18    |   Hayden Young
Where is the release of information IT market headed? What innovative changes are being made? Which vendors are exceeding expectations?



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​