LexiCode Outsourced Coding Commentary
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Subject Expert
Don Seamons
Research Director
Commentary Summary
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User Commentary
Loyalty, Services
LexiCode is very flexible when we need to change our needs, such as if we need a DRG-specific audit...
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Operations, Services
We need more consistency with our audit results because some of the staff members are very detailed,...
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Relationship
When an auditor leaves, there is a gap in the turnaround time when the firm onboards a new auditor....
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Relationship, Services
We expect LexiCode to audit their coders and provide us feedback recurringly, and they are pretty...
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Operations
We did a little exploration of the option of using part-time coders from LexiCode. What we found was...
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Operations, Value
LexiCode has strategically been very good at accommodating the things we need, such as when we need...
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Value
LexiCode is a very professional company charging fair rates compared to what the industry has.
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Relationship, Services
We don’t get as much executive involvement from LexiCode, but I don't really expect that. I just...
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Relationship, Operations
LexiCode falls short on their ability to keep staff members. They are like us and have turnover, but...
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Loyalty, Services
I have worked with coding contract firms that I wouldn't work with again, but I would definitely...
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Relationship, Services
LexiCode has been very responsive about getting us help almost immediately in the QA auditing field....
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Services
We have had LexiCode coders who have struggled with productivity or that I have felt should be a...
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Value
I am actively trying to decrease the number of firms we use. I'm probably going to keep at least one...
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Relationship
I like the coders' production and accuracy. We have had one coder for a very long time. They are...
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Operations
Sometimes with LexiCode, we don't get a lot of notice when a coder is going to be out. We don't...
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Services
We don't heavily rely on LexiCode. We only work with them on a part-time basis because of the amount...
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Relationship
The challenging part with LexiCode is that I don't have a liaison with LexiCode, so I don’t have any...
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Relationship
If someone asked me about LexiCode, I would tell them to proceed with caution. I want LexiCode to...
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