LexiCode Outsourced Coding
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Mac Boyter
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User Commentary

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Director

Project Results

I would recommend LexiCode because of the resources they get us and because of their follow-up and follow-through....

Dec 2022
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Director

People and Knowledge

LexiCode goes above and beyond to meet our needs and fill our gaps. They go to amazing lengths to...

Dec 2022
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Director

Relationship

We have regular meetings with LexiCode to discuss any concerns or issues that come up or anything...

Dec 2022
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Director

Tools and Methodology

I wish there were a way to find more coders in a timelier way. We always have to maneuver things...

Dec 2022
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Director

People and Knowledge

When we have a coder that is no longer on our contract, the firm jumps on and tries to find an...

Dec 2022
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Director

Tools and Methodology

LexiCode provides specific and tangible outcomes. They follow up, provide additional training, and...

Nov 2022
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Director

Project Results

The vendor could improve the timing of getting things back to us. That takes longer than I would expect....

Nov 2022
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Director

People and Knowledge

One of the vendor’s executives sat with us on a call to kick things off, but I really haven’t had...

Nov 2022
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COO

People and Knowledge

In a project, I just threw the firm a bunch of information and asked them whether they could give us...

Oct 2022
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COO

Future Outlook

The firm has fulfilled anything that we have needed. As the industry continues to change and grow,...

Oct 2022
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COO

Win/Loss - Why they were selected (by current clients)

When I was sourcing LexiCode, we actually looked for an organization that was well versed in...

Oct 2022
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Manager

People and Knowledge

It is hard to communicate with LexiCode sometimes, and they are slow in executing things. The firm...

Oct 2022
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Manager

Project Results

LexiCode is really responsive, and their quality is good. One of our long-term coders from the firm...

Oct 2022
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Director

Project Results

Prior to last year, LexiCode was amazing. The coder that was assigned to our account was so fast and...

Oct 2022
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Manager

Other Observations

Some days we have to push LexiCode, but most days, they are on top of things. They have gotten...

Sep 2022
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Manager

ROI and Cost

LexiCode definitely nickel-and-dimes us. We know the charges, but if I have an issue because an...

Sep 2022
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Manager

People and Knowledge

We have to initiate things with LexiCode. There is never an instance where they catch something or...

Sep 2022
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Manager

Relationship

I can reach out to LexiCode's VP today, and they will answer the phone. We work well together most...

Sep 2022
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Manager

People and Knowledge

LexiCode has the potential to be a great company. However, LexiCode has an issue with retaining good...

Sep 2022
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Director

Project Results

LexiCode provides quality reports on a monthly basis, and their coders meet their scores. I rarely...

Jun 2022
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Director

People and Knowledge

The vendor could improve communication between their sales team, coding manager, and frontline...

Jun 2022
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Manager

Project Results

There was a time when we were less pleased with LexiCode's support people, but the support people...

Jun 2022
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Manager

Relationship

The representatives who are assigned to me are excellent; they get involved as needed.

Jun 2022
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Director

ROI and Cost

LexiCode has very low prices, but there is a charge for queries, so the firm does not avoid charging...

Jun 2022
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Director

Project Results

Getting good management and coordinating coders is hard for us because we don’t use LexiCode's...

Jun 2022
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Manager

People and Knowledge

We would like LexiCode to communicate with us better and possibly with a monthly calendar. Right...

May 2022
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Manager

People and Knowledge

Recently, our representative from LexiCode changed, and our representative is certainly better now....

May 2022
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Director

Other Observations

I am satisfied with LexiCode, but I don't think they exceed my expectations. It was a corporate...

May 2022
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Director

Relationship

The firm is responsive. The person that handles my accounts is responsive.

May 2022
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Manager

Project Results

With LexiCode, we were looking for full-time help, and they provided us with an individual who...

May 2022
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Manager

Relationship

The firm is very proactive whenever we reach out to them. They are very quick to respond. We have a...

Mar 2022
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Manager

Lessons Learned

I probably wouldn’t select the firm again. There is something to be said for having an onshore coder...

Mar 2022
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Manager

ROI and Cost

The firm charges for every little thing. If they make an error on a chart, they charge us to look at...

Mar 2022
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Manager

People and Knowledge

I find that the firm's quality is pretty spot-on unless they bring a new coder on. There are going...

Mar 2022
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Manager

People and Knowledge

The firm could provide more education to their outpatient coding staff. If coders paid more...

Mar 2022
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Director

Project Results

I don't think that LexiCode is price gouging at all. We pay a premium for a depth of knowledge in an...

Mar 2022
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Director

Relationship

Our LexiCode account manager is awesome.

Mar 2022
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Director

Relationship

The firm's people are very good. They are easy to communicate with. When I run into a problem and...

Mar 2022
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Manager

Relationship

LexiCode's quality and productivity surpass other contract coder companies' quality and...

Jan 2022
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Manager

Tools and Methodology

The LexiCode coders are of high quality and have great productivity. Their quality has been better...

Jan 2022
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Manager

Relationship

LexiCode is very in tune with our needs and our expectations. I haven't worked with a better...

Jan 2022
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