LexiCode Outsourced Coding Comments

 

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Current Time Inside Cache Tag Helper: 12/4/2020 3:39:18 PM and Model.EvProductId = 77026

Commentary Summary

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User Commentary

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Manager

Tools and Methodology

The biggest struggle we have with LexiCode is that the coder productivity is not as high as it...

Aug 2020
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Manager

Tools and Methodology

The quality of the coding is good. The coders are dependable. They don't take extra vacation days,...

Aug 2020
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Manager

Relationship

The managers work very well with me. Their communication is great.

Aug 2020
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VP/Other Executive

Win/Loss - Why they were selected (by current clients)

We chose to expand our use of LexiCode's services because LexiCode is just so much more flexible and...

Jun 2020
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VP/Other Executive

Relationship

The vendor has been extremely accommodating. We started using them for our ambulatory center, and...

Jun 2020
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VP/Other Executive

Project Results

The vendor has exceeded our expectations. There are always some growing pains and some education....

Jun 2020
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VP/Other Executive

Tools and Methodology

Our strategies are different, and the vendor’s strategy is to get clients and make them happy. When...

Jun 2020
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VP/Other Executive

People and Knowledge

The vendor does an excellent job. Even when we have questions, the vendor's communication is...

Jun 2020
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VP/Other Executive

Tools and Methodology

The vendor does excellent with executing. There are always some little start-up issues, but the...

Jun 2020
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VP/Other Executive

Relationship

The vendor executives are very responsive. There were some issues regarding two-factor...

Jun 2020
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VP/Other Executive

ROI and Cost

The vendor's pricing went up, but that was according to the agreement, so it was fine. I look at...

Jun 2020
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VP/Other Executive

Relationship

I really appreciate the vendor’s correspondence and their openness and willingness to help any time...

Jun 2020
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VP/Other Executive

Tools and Methodology

The vendor is willing to accommodate our requests. Sometimes we find vendors who do want to...

Jun 2020
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Director

Relationship

I am assuming that we have continued to have a good business relationship with LexiCode because of...

May 2020
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Director

Tools and Methodology

LexiCode usually has a pretty good training program. It is like a boot camp for training the coders....

May 2020
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Director

Tools and Methodology

We had a really good turnaround time, and I am not aware of any issues that LexiCode is currently...

May 2020
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VP/Other Executive

Tools and Methodology

I have been increasingly not happy with LexiCode. They are always good at negotiating rates, and I...

Apr 2020
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VP/Other Executive

Other Observations

My intent was to get LexiCode out at some point and bring another vendor into the mix to replace...

Apr 2020
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VP/Other Executive

Relationship

I am having issues with LexiCode because they have a subcontractor. My directors have more...

Apr 2020
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VP/Other Executive

People and Knowledge

I don’t always get the same people. LexiCode moves people around. That means that they have to learn...

Apr 2020
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Manager

People and Knowledge

LexiCode is like any other company that uses people to do the work. LexiCode doesn't have any...

Feb 2020
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Manager

Other Observations

When the results were not where they were supposed to be, we had to bring that issue up to the...

Feb 2020
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Manager

Other Observations

Lexicode corrects their actions after I give the vendor the results. LexiCode is not necessarily...

Feb 2020
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Manager

ROI and Cost

If LexiCode's auditor makes a mistake, we are not charged for the time that is used to fix that...

Feb 2020
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Manager

Other Observations

I would stay with LexiCode not because they are a special company but because I don't want to train...

Feb 2020
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Manager

People and Knowledge

LexiCode’s auditors are good. We have seen better results with them.

Feb 2020
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Manager

Tools and Methodology

We consider strategic ability to be the way a vendor avoids making errors and how they set...

Feb 2020
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Manager

Relationship

The vendor executives are very involved. If they see a reduction in hours or something, we hear from...

Feb 2020
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