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LexiCode Outsourced Coding Comments
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KLAS Research Director - Mac Boyter
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Mac Boyter

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mac.boyter@klasresearch.com

 
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Manager

Where LexiCode slips a little is with their coordination of coders in terms of how quickly they...

Jan 2021
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Manager

Part of the vendor's service portfolio is the option for offshoring. Our organization doesn’t...

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Manager

LexiCode did a charge audit engagement, and that worked well. The quality of the people was good.

Jan 2021
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Manager

I would like to see the vendor's leadership be more actively involved in the day-to-day things....

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Manager

I would recommend LexiCode but with a cautionary tale; if an organization has an urgent project, the...

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Manager

The biggest struggle we have with LexiCode is that the coder productivity is not as high as it...

Aug 2020
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Manager

The quality of the coding is good. The coders are dependable. They don't take extra vacation days,...

Aug 2020
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Manager

The managers work very well with me. Their communication is great.

Aug 2020
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VP/Other Executive

We chose to expand our use of LexiCode's services because LexiCode is just so much more flexible and...

Jun 2020
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VP/Other Executive

The vendor has been extremely accommodating. We started using them for our ambulatory center, and...

Jun 2020
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VP/Other Executive

The vendor has exceeded our expectations. There are always some growing pains and some education....

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VP/Other Executive

Our strategies are different, and the vendor’s strategy is to get clients and make them happy. When...

Jun 2020
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VP/Other Executive

The vendor does an excellent job. Even when we have questions, the vendor's communication is...

Jun 2020
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VP/Other Executive

The vendor does excellent with executing. There are always some little start-up issues, but the...

Jun 2020
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VP/Other Executive

The vendor executives are very responsive. There were some issues regarding two-factor...

Jun 2020
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VP/Other Executive

The vendor's pricing went up, but that was according to the agreement, so it was fine. I look at...

Jun 2020
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VP/Other Executive

I really appreciate the vendor’s correspondence and their openness and willingness to help any time...

Jun 2020
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VP/Other Executive

The vendor is willing to accommodate our requests. Sometimes we find vendors who do want to...

Jun 2020
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Director

I am assuming that we have continued to have a good business relationship with LexiCode because of...

May 2020
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Director

LexiCode usually has a pretty good training program. It is like a boot camp for training the coders....

May 2020
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Director

We had a really good turnaround time, and I am not aware of any issues that LexiCode is currently...

May 2020
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VP/Other Executive

I have been increasingly not happy with LexiCode. They are always good at negotiating rates, and I...

Apr 2020
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VP/Other Executive

My intent was to get LexiCode out at some point and bring another vendor into the mix to replace...

Apr 2020
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VP/Other Executive

I am having issues with LexiCode because they have a subcontractor. My directors have more...

Apr 2020
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VP/Other Executive

I don’t always get the same people. LexiCode moves people around. That means that they have to learn...

Apr 2020
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