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Marathon Health Employer Sponsored Healthcare Services
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Joe VanDeGraaff
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KLAS Research Director - Joe VanDeGraaff
 
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User Commentary

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Manager

We have had some very minor hiccups. Sometimes, the hiccups are things that are out of Marathon...

Oct 2021
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Manager

The majority of my population is young and healthy. We have such a small population that needs...

Oct 2021
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Manager

For Marathon Health's overall acquisition, we were paired with an individual at the very beginning,...

Oct 2021
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Manager

We had one implementation person in the beginning who was not what I considered up to par. We had...

Oct 2021
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Manager

I would absolutely recommend Marathon Health. They are unbelievable to work with. Finding the right...

Oct 2021
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Analyst/Coordinator

The firm’s staff can adapt to changes, and they are flexible with meeting our needs when we have to...

Oct 2021
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Analyst/Coordinator

Marathon Health works with organizations to understand their needs, and Marathon Health provides...

Oct 2021
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Manager

The firm's customer-facing staff members are amazing. They are friendly, warm, and professional. As...

Oct 2021
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Manager

There have been some changes to the firm's management. I have never had a consistent account...

Oct 2021
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Manager

The acquisition brought more technology, but technology is a curse and a blessing. It is awesome...

Oct 2021
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Manager

The firm's senior leadership held town halls during the COVID-19 pandemic. Those were extremely...

Oct 2021
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Manager

Everybody says that the people with Marathon Health spend more time with us at a visit than a normal...

Oct 2021
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Manager

Marathon Health is very accommodating in addressing issues that are unique to our special needs...

Oct 2021
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Manager

Marathon Health needs to do a better job of providing us with information that would help the...

Oct 2021
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Manager

With COVID-19, things changed dramatically, but Marathon Health was able to make the transition...

Oct 2021
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Manager

I would definitely buy the firm's services again, but the service we are getting right now is...

Oct 2021
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Manager

There have certainly been times when the firm has provided services beyond the scope of work and has...

Oct 2021
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Manager

Recently, we haven't quite been getting the service from the firm that we have gotten in the past....

Oct 2021
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Manager

The firm is having some challenges with staffing. We are really trying to be understanding. We don’t...

Oct 2021
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Manager

The firm did a really good job of setting up virtual care during the COVID-19 pandemic. The firm has...

Oct 2021
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Manager

There was a situation where we were not a big fan of someone that got hired from the firm, and that...

Oct 2021
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Manager

Marathon Health is still probably the best firm out there to do this work, but we just have some...

Oct 2021
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Director

Our relationship with Marathon Health has been very good and easy. They are probably one of the most...

Sep 2021
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Director

I do not feel nickel-and-dimed by Marathon Health. There is nothing that is unfair, and the firm...

Sep 2021
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Director

We get excellent feedback from our members on the service that the providers in the wellness centers...

Sep 2021
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Director

The staff members at the center have done a great job of engaging patients and promoting wellness....

Sep 2021
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Director

When we have our meetings, Marathon Health does a great job of summarizing things and bringing new...

Jul 2021
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Director

I definitely feel like I have a strong partner in Marathon Health. I have a lot of trust and faith...

Jul 2021
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Director

A lot of times, I ask about what different programs there are or what other clients are doing, and...

Jul 2021
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Director

We have an incentives program for our employees. That is pretty typical these days, but Marathon...

Jul 2021
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Director

Our member satisfaction is top notch. Every time a member goes to the clinic, they get a survey. I...

Jul 2021
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Director

From an account management standpoint, I am happy. Our account executive is amazing. I can call or...

Jul 2021
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Director

From my experience, Marathon Health avoids charging for every little thing. When our account...

Jul 2021
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Director

I don't recall a time when I have been frustrated with or disappointed in Marathon Health. They make...

Jul 2021
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Director

The main providers have been very consistent and have stayed for a long time. There has been some...

Jul 2021
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Manager

We used to always have our account manager and multiple other executives on calls and meetings. But...

Jun 2021
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Manager

Marathon Health for sure avoids nickel-and-diming. In fact, they just honored our pricing from an...

Jun 2021
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Manager

I do find the numbers Marathon Health gives on the dollars they have saved us on our health plan to...

Jun 2021
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Manager

The reason we moved to Marathon Health was in great part due to their wellness focus. Our previous...

Jun 2021
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Manager

We have had a real evolution with Marathon Health over the years. It was kind of rocky when I first...

Jun 2021
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Manager

I wouldn’t say I feel like Marathon Health has knocked it out of the park from a recruiting...

Jun 2021
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Director

Coming out of the pandemic, I think our relationship with Marathon Health is strong. They did a nice...

Jun 2021
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Director

The merger between OurHealth and Marathon Health was relatively sudden but did not impact the way...

Jun 2021
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Director

Overall, we like the near-site setup with Marathon Health versus the on-site setup. One of the main...

Jun 2021
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Director

The thing that partly led us to leaving our previous vendor was the customer service. Marathon...

Jun 2021
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Director

We did a deep dive into the clinic’s value and cost savings. We found that the clinic is not saving...

Jun 2021
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Manager

Marathon Health has been very accommodating for us. When we have wanted to change our minds about...

Jun 2021
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Manager

I am very positive and favorable about Marathon Health as an organization. Just like any partner we...

Jun 2021
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Director

From a patient’s perspective, the things Marathon Health does well are being customer friendly and...

Jun 2021
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Director

At one point, we had doctors who were both male and female. That appealed to a lot of people in our...

Jun 2021
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Manager

Where we are now is due in great part to the clinician that we have now. They are incredible. We...

Jun 2021
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Manager

I am super happy now, but it wasn’t always that way. The account managers Marathon Health used to...

Jun 2021
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Director

Marathon Health could potentially help us in terms of marketing, attracting, or encouraging...

Jun 2021
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(0)
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Director

My perspective on Marathon Health has changed in a negative way. Part of that has been driven by the...

Jan 2021
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Director

Marathon Health and OurHealth merged recently. There is a lot of change going on right now, and that...

Jan 2021
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Director

Marathon Health does not work with a certain enterprise vendor. It is a challenge for Marathon...

Jan 2021
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Director

Marathon Health has done a very good job of supporting us during the COVID-19 crisis. They have done...

Dec 2020
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Director

Marathon Health consistently exceeded our expectations. They responded immediately to any issues or...

Dec 2020
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Director

The vendor recently went through a merger. As of now, we haven't seen any differences other than a...

Dec 2020
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Director

Marathon Health is the best in the industry at what they do. I would undoubtedly recommend them to...

Dec 2020
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