Marathon Health Employer Sponsored Healthcare Services Commentary
Filtered view: All

Subject Expert
Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Relationship, Operations

Legacy transition issues from Marathon Health's previous merger with another company and the...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Value

We get good, positive results from our employees who respond to surveys about the value of the...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

We like the convenience of Marathon Health. It allows people to get appointments for any wellness...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

I just saw what the firm's tracking system looks like and how easy it is from an end-user...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Services

The firm is very engaged with getting people in when they need to be seen, keeping them compliant,...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

The admin cost is definitely too high for the engagement we have. The firm has sharpened their...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Our engagement is so low that the investment is really too much for the results we are getting. The...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Services

Marathon Health communicates very well. During the past year, they merged with another company....

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

As a client, I needed to change physicians shortly after we signed. From a patient perspective, my...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

There were some efforts made by the firm to help us when we were struggling with engagement, but as...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Marathon Health is very data driven. Their data helps improve the health of our employees because...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

I know who the people at the firm are. I know I can email them with any problems and get a response....

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Value

Marathon Health consistently meets my expectations. They don't exceed them every single time, but I...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

I would suggest that Marathon Health work on expanding the hours at the clinics. The clinic we used...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Marathon Health is merging with another company. Marathon Health has largely increased in size and...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

The person I work with from the firm does a good job. They are very good about reporting...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Services, Value

It is hard to determine improved outcomes. I just find that is a hard metric to quantify. I know we...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

Marathon Health has a good chunk of our high-end chronic employees who are engaged, and that is...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

We have been with Marathon Health for a while, and we didn’t go out to RFP when our contract was up...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

One specialty has become a high priority for us. We have just had it approved to take one Marathon...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have had a great partnership for the last several years, so we are happy to be with Marathon...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

With the previous firm that we had, the costs were getting too over the top, so we sought Marathon...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Responsiveness is one of Marathon Health’s key strengths. Their customer service team is superior...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Marathon Health being a strong partner for me is important. We just expanded, and they are really...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Marathon Health is one of my easier firms to deal with. Things are going pretty well overall. There...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

Marathon Health is not meeting our needs consistently from the data and the analysis side and with...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Value

Marathon Health has, in my eyes, saved lives. They have had an incredible impact on people who...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The Marathon Health staff does what we ask them to do, and even if we change our minds, they are...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

We are currently exploring other ways to measure how Marathon Health reduces our healthcare costs....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would like to see more engaged members and services with Marathon Health, but that is not...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

I would be more satisfied if there weren't so much turnover at the physician assistant (PA) and the...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We always have our regular meetings with Marathon Health. There is no canceling, and everyone is on...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Value

Marathon Health comes up with all different types of ideas to get our employees to use their health...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

One way Marathon Health exceeds our expectations is the level of customization that they allow. They...

May 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Sometimes we struggle with Marathon Health’s IT department because they aren't as quick as we would...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We are extremely satisfied that Marathon Health understands us as a client and has our best...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

We have seen a huge increase as we have moved to the wellness health center initiative with Marathon...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The individuals from Marathon Health who were the leaders over both the clinic and the wellness...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The Marathon Health team that works at the clinic does a great job, but I would say that sometimes...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

For our members that are using the health center, we regularly see the feedback that comes in from...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The firm consistently exceeds our expectations. With the team we have right now, we are just very...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

What Marathon Health does well is ease of use. They are very fast, and people can get an appointment...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Services

We have had vacancies for a long time. I don't think that Marathon Health is alone in that. From my...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Relationship

The firm has had a couple of mergers in the last few years, and the bigger they get, the less...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

Marathon Health exceeds my expectations. My satisfaction with the firm is a product of my working in...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Marathon Health is disengaged in terms of communication, and that is a big thing. Their...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Value

Our clinical staff from Marathon Health is wonderful. They are getting the tools they need to do...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Marathon Health does our wellness program, and I feel like they do a great job of getting the...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Marathon Health could have a better referral system. I feel like most people use the service in...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The team I work with at Marathon Health is very involved. We only meet every now and again...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

Marathon Health is doing a great job with wellness. They do some of our occupational health, but I...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

If we have any concerns that go above our current team, we have no problem being able to speak to...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

We are doing an exceptional job with Marathon Health and are very pleased we did not go with our...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

The reporting we get from Marathon Health is accurate and detailed about the impact we are having on...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

My advice to others is that they have to get buy-in from the employee population to utilize a...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Marathon Health has been highly engaged. They consistently exceed expectations. Our expectations are...

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

We have worked on implementing additional hours, and Marathon Health is executing things seamlessly....

Mar 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

As long as our employees are using Marathon Health's service, we will keep using it. The convenience...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We had a couple of issues with Marathon Health where they definitely didn't exceed our expectations....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

There are certain things that the Marathon Health wellness tracking cannot do for us. The firm tried...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

I would like Marathon Health to be able to somehow show me how they are paying for themselves, but I...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services, Value

I don't know what impact Marathon Health has had on the physical health of our employees, but they...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Marathon Health doesn’t charge for every little thing. There are pass-through costs, but as far as...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Marathon Health has exceeded our expectations on the staffing side. The pros of Marathon Health are...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

One con is that sometimes it is hard to prove the ROI because cost avoidance isn't easy to figure...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

We look at Marathon Health's services as a great opportunity for associates to get convenient...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The firm's providers are all top notch, and for the most part, we have very good retention. The firm...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

There are some items where the service level agreements are not met with Marathon Health, but for...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We deal with client representatives at Marathon Health, and we have one who is fairly high up in the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

We would like an easier way to add additional staff without getting charged. Marathon Health...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

We are saving on claims, but in the end, we are paying more for the services, so the impact is...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

The best thing that we have is the staff at our clinic. They are obviously number one; if they are...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We don't expect any changes with the acquisition. Everything is fine with Marathon Health. The same...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

We are very happy with Marathon Health so far. We like the product we received. We have a good...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Value

There are little things sometimes with Marathon Health. For example, when we were trying to add...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship

The quality of Marathon Health’s staff varies. We have had some changes in staffing all around...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles



​