Marathon Health Employer Sponsored Healthcare Services
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Joe VanDeGraaff
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KLAS Research Director - Joe VanDeGraaff
 
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Director

I believe Marathon Health has our long-term interests at heart. We look at data monthly and come...

Jan 2022
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Director

When an employee goes to the Marathon Health wellness center, the claims aren't funneled through our...

Jan 2022
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Director

Marathon Health’s customer service is off the charts. Our employee satisfaction rate is very high....

Jan 2022
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Director

I wish we had more money to include more of Marathon Health’s services. Our situation has nothing to...

Jan 2022
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Director

When we hired the nurse practitioner and the staff we have at our wellness center, we were fortunate...

Jan 2022
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Director

I have access to anyone I need at Marathon Health. I can call my account manager, my district...

Jan 2022
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Manager

Marathon Health has found us some wonderful providers. We get high compliments about those...

Jan 2022
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Manager

The pandemic has definitely made things harder for recruiting. I have noticed that it has taken...

Jan 2022
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Manager

We have had the same employee managers since we went live with Marathon Health. That has been great...

Jan 2022
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Manager

Marathon Health's leadership is very engaged and continues to look for ways to improve the overall...

Dec 2021
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Manager

Marathon Health is willing to hear different needs from different populations that we serve, and...

Dec 2021
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Analyst/Coordinator

Since the merger happened, we haven't felt as connected to the higher leadership at Marathon Health....

Nov 2021
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Analyst/Coordinator

Whether I would recommend Marathon Health would depend on what my peer is looking for. If my peer is...

Nov 2021
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VP/Other Executive

I can say a lot of great things about Marathon Health’s service. If I were going to say anything...

Nov 2021
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Manager

Marathon Health needs to come up with some fresh content and new ways of doing things through...

Nov 2021
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Manager

Marathon Health’s biggest strength is the people. They have the benefits and the culture that make...

Nov 2021
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CPO/CHRO

The reason we selected Marathon Health was that their approach to healthcare and well-being was much...

Nov 2021
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CPO/CHRO

What makes a difference to us is that although Marathon Health does acute care, they also approach...

Nov 2021
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CPO/CHRO

When we first selected Marathon Health, we weren't sure whether they were really going to provide...

Nov 2021
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CPO/CHRO

Marathon Health has done a great job of providing great service, solutions, and care to our...

Nov 2021
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Manager

When we originally started with Marathon Health, the firm was supposed to really be driving the...

Nov 2021
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Manager

We love the concept of the firm's service, and we love how we have been using it. But it is really...

Nov 2021
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Manager

The firm absolutely avoids charging for everything. They are so good about that. They do a...

Nov 2021
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Director

Since Marathon Health and OurHealth merged, there has been a drastic difference in the service....

Nov 2021
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Director

The firm has been providing COVID-19 relief, support, and guidance. COVID-19 has taxed healthcare...

Nov 2021
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Director

Marathon Health doesn't charge for every little thing, but they are trying to charge extra for the...

Nov 2021
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Director

The firm doesn't exceed expectations. The last few months have been extremely painful. We don't have...

Nov 2021
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Director

We have been trying to add some things, and we have had to put those things off a few times because...

Nov 2021
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Director

We have no executive involvement, and that is the most frustrating thing about Marathon Health. I...

Nov 2021
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Analyst/Coordinator

There are so many success stories of watching where our chronic condition management has needed to...

Nov 2021
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Analyst/Coordinator

Marathon Health helps with chronic conditions in general and people with health risks. Marathon...

Nov 2021
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Analyst/Coordinator

Marathon Health is always so forward thinking. They are always bringing new ideas to the table for us....

Nov 2021
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Analyst/Coordinator

Marathon Health is very competitive in their pricing. Sometimes when we have a high-quality service,...

Nov 2021
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CFO

I would tell others that the concept of these services is terrific, but getting the employees to...

Nov 2021
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CFO

We have always felt like healthcare was an important thing to offer our employees. Over the last...

Nov 2021
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CFO

The concept of Marathon Health's service is terrific. But my challenge is that the service is rather...

Nov 2021
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CFO

Marathon Health’s performance is great once we get somebody in the door. Wait times are very short,...

Nov 2021
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Analyst/Coordinator

Our Marathon Health account manager and all the business people behind the scenes always go above...

Nov 2021
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Analyst/Coordinator

Marathon Health goes above and beyond all the time. We have an on-site clinical psychologist, and...

Nov 2021
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Analyst/Coordinator

The Marathon Health staff is always willing. We have two part-time nurse practitioners, and they...

Nov 2021
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Analyst/Coordinator

We did something really cool here in our area. Marathon Health coordinated for us some collaborative...

Nov 2021
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Analyst/Coordinator

We have regular meetings with Marathon Health where we determine areas that we need to focus on, and...

Nov 2021
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Manager

I would absolutely buy the service again. It is one of the most popular benefits that we offer. When...

Nov 2021
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Manager

We have had a good experience. Marathon Health has always been very responsive. If an issue has ever...

Nov 2021
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Manager

An opportunity would be possibly having more of a nationwide network or being able to tag some more...

Nov 2021
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Manager

There are some things that Marathon Health does that from a long-term standpoint are not where we...

Nov 2021
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Manager

OurHealth got bought by Marathon Health about 10 months ago. They are the same company now, but...

Nov 2021
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Manager

I would tell others that if they can afford Marathon Health, they should hire them. The organization...

Nov 2021
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Director

Marathon Health has had a change of management. The past chairman retired, and a new group came in....

Oct 2021
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Director

We are very pleased with Marathon Health. They have produced very favorable results, and they are...

Oct 2021
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Director

We have a partnership with Marathon Health. I can pick up the phone and call an executive, and they...

Oct 2021
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Director

We would like to integrate some other services under Marathon Health. For example, our mental health...

Oct 2021
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Director

Marathon Health’s reporting is very good. They provide excellent analytics and matrices. Before we...

Oct 2021
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Director

The provider from Marathon Health does a lot of the activity for our regular health plan. The...

Oct 2021
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Manager

The strengths of Marathon Health would have to be their communication skills and the way they reach...

Oct 2021
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Manager

There were a couple of times when Marathon Health had just one nurse practitioner and one assistant....

Oct 2021
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Manager

Marathon Health did everything well. Everything was exceeding our expectations in terms of the...

Oct 2021
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Manager

I saw several people who used Marathon Health's software for coaching on weight management and...

Oct 2021
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Director

Marathon Health’s corporate culture is basically embedded in every clinic that I have ever spoken...

Oct 2021
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Manager

Working with Marathon Health has been seamless. It has been very good. From day one, they have been...

Oct 2021
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Director

Everything has been very positive with Marathon Health, and even the patient satisfaction surveys...

Oct 2021
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Director

There is a good mixture in terms of the makeup and diversity of the staff members at the locations,...

Oct 2021
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Director

When we were looking at the market, Marathon Health came across as a much better partner than other...

Oct 2021
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Manager

The strength of the relationship has weakened with the turnover in leadership at Marathon Health. I...

Oct 2021
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Manager

We pay a pretty good amount. The firm is not cheap, and I have been doing some math lately as to...

Oct 2021
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Manager

We have had some very minor hiccups. Sometimes, the hiccups are things that are out of Marathon...

Oct 2021
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Manager

The majority of my population is young and healthy. We have such a small population that needs...

Oct 2021
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Manager

For Marathon Health's overall acquisition, we were paired with an individual at the very beginning,...

Oct 2021
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Manager

We had one implementation person in the beginning who was not what I considered up to par. We had...

Oct 2021
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Manager

I would absolutely recommend Marathon Health. They are unbelievable to work with. Finding the right...

Oct 2021
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Analyst/Coordinator

The firm’s staff can adapt to changes, and they are flexible with meeting our needs when we have to...

Oct 2021
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Analyst/Coordinator

Marathon Health works with organizations to understand their needs, and Marathon Health provides...

Oct 2021
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Manager

The firm's customer-facing staff members are amazing. They are friendly, warm, and professional. As...

Oct 2021
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Manager

There have been some changes to the firm's management. I have never had a consistent account...

Oct 2021
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Manager

The acquisition brought more technology, but technology is a curse and a blessing. It is awesome...

Oct 2021
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Manager

The firm's senior leadership held town halls during the COVID-19 pandemic. Those were extremely...

Oct 2021
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Manager

Everybody says that the people with Marathon Health spend more time with us at a visit than a normal...

Oct 2021
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Manager

Marathon Health is very accommodating in addressing issues that are unique to our special needs...

Oct 2021
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Manager

Marathon Health needs to do a better job of providing us with information that would help the...

Oct 2021
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Manager

With COVID-19, things changed dramatically, but Marathon Health was able to make the transition...

Oct 2021
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Manager

I would definitely buy the firm's services again, but the service we are getting right now is...

Oct 2021
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Manager

There have certainly been times when the firm has provided services beyond the scope of work and has...

Oct 2021
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Manager

Recently, we haven't quite been getting the service from the firm that we have gotten in the past....

Oct 2021
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Manager

The firm is having some challenges with staffing. We are really trying to be understanding. We don’t...

Oct 2021
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Manager

The firm did a really good job of setting up virtual care during the COVID-19 pandemic. The firm has...

Oct 2021
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Manager

There was a situation where we were not a big fan of someone that got hired from the firm, and that...

Oct 2021
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Manager

Marathon Health is still probably the best firm out there to do this work, but we just have some...

Oct 2021
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Director

Our relationship with Marathon Health has been very good and easy. They are probably one of the most...

Sep 2021
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Director

I do not feel nickel-and-dimed by Marathon Health. There is nothing that is unfair, and the firm...

Sep 2021
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Director

We get excellent feedback from our members on the service that the providers in the wellness centers...

Sep 2021
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Director

The staff members at the center have done a great job of engaging patients and promoting wellness....

Sep 2021
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Director

When we have our meetings, Marathon Health does a great job of summarizing things and bringing new...

Jul 2021
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Director

I definitely feel like I have a strong partner in Marathon Health. I have a lot of trust and faith...

Jul 2021
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Director

A lot of times, I ask about what different programs there are or what other clients are doing, and...

Jul 2021
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Director

We have an incentives program for our employees. That is pretty typical these days, but Marathon...

Jul 2021
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Director

Our member satisfaction is top notch. Every time a member goes to the clinic, they get a survey. I...

Jul 2021
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Director

From an account management standpoint, I am happy. Our account executive is amazing. I can call or...

Jul 2021
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Director

From my experience, Marathon Health avoids charging for every little thing. When our account...

Jul 2021
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Director

I don't recall a time when I have been frustrated with or disappointed in Marathon Health. They make...

Jul 2021
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Director

The main providers have been very consistent and have stayed for a long time. There has been some...

Jul 2021
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Manager

We used to always have our account manager and multiple other executives on calls and meetings. But...

Jun 2021
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Manager

Marathon Health for sure avoids nickel-and-diming. In fact, they just honored our pricing from an...

Jun 2021
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Manager

I do find the numbers Marathon Health gives on the dollars they have saved us on our health plan to...

Jun 2021
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Manager

The reason we moved to Marathon Health was in great part due to their wellness focus. Our previous...

Jun 2021
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Manager

We have had a real evolution with Marathon Health over the years. It was kind of rocky when I first...

Jun 2021
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Manager

I wouldn’t say I feel like Marathon Health has knocked it out of the park from a recruiting...

Jun 2021
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Director

Coming out of the pandemic, I think our relationship with Marathon Health is strong. They did a nice...

Jun 2021
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Director

The merger between OurHealth and Marathon Health was relatively sudden but did not impact the way...

Jun 2021
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Director

Overall, we like the near-site setup with Marathon Health versus the on-site setup. One of the main...

Jun 2021
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Director

The thing that partly led us to leaving our previous vendor was the customer service. Marathon...

Jun 2021
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Director

We did a deep dive into the clinic’s value and cost savings. We found that the clinic is not saving...

Jun 2021
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Manager

Marathon Health has been very accommodating for us. When we have wanted to change our minds about...

Jun 2021
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Manager

I am very positive and favorable about Marathon Health as an organization. Just like any partner we...

Jun 2021
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Director

From a patient’s perspective, the things Marathon Health does well are being customer friendly and...

Jun 2021
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Director

At one point, we had doctors who were both male and female. That appealed to a lot of people in our...

Jun 2021
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Manager

Where we are now is due in great part to the clinician that we have now. They are incredible. We...

Jun 2021
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Manager

I am super happy now, but it wasn’t always that way. The account managers Marathon Health used to...

Jun 2021
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Director

Marathon Health could potentially help us in terms of marketing, attracting, or encouraging...

Jun 2021
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Director

My perspective on Marathon Health has changed in a negative way. Part of that has been driven by the...

Jan 2021
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Director

Marathon Health and OurHealth merged recently. There is a lot of change going on right now, and that...

Jan 2021
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Director

Marathon Health does not work with a certain enterprise vendor. It is a challenge for Marathon...

Jan 2021
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