Marathon Health Employer Sponsored Healthcare Services
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Joe VanDeGraaff
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User Commentary

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Manager

Relationship

Our relationship with Marathon Health is good. I like the service that the firm provides, it is top...

Nov 2022
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Manager

Tools and Methodology

We would be very likely to recommend Marathon Health to a peer or friend. A lot of the time, we...

Nov 2022
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Manager

Project Results

For the most part, Marathon Health exceeds our expectations. We have not had a lot of things that...

Nov 2022
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Manager

Relationship

Marathon Health is very good at tailoring their strategic knowledge to our benefit. We put out a...

Nov 2022
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Manager

Relationship

We have had some issues with our account manager either not understanding what we are asking for or...

Nov 2022
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Manager

ROI and Cost

Marathon Health avoids charging for every little thing. They have been really good to us. Marathon...

Nov 2022
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Manager

Project Results

Giving our employees the ability to get in to see a provider at no cost goes such a long way towards...

Nov 2022
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Manager

Tools and Methodology

Marathon Health seemed to be great at handling COVID-19 when it hit. They went virtual and adapted...

Nov 2022
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Manager

People and Knowledge

Marathon Health’s staff members address me by name every time I see them. Granted, I am sure they...

Nov 2022
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Analyst/Coordinator

Relationship

There has been some change in leadership at the top of Marathon Health's organization. There has...

Nov 2022
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Analyst/Coordinator

People and Knowledge

Marathon Health has done a good job of making sure we have the right nurse practitioner that fits...

Nov 2022
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Analyst/Coordinator

Tools and Methodology

Marathon Health could improve the communications they send out. I am a stickler for typos and how...

Nov 2022
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Manager

Relationship

Marathon Health consistently exceeds our expectations. When we ask them to do something, they...

Nov 2022
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Manager

Project Results

Marathon Health has saved a couple of our employees' lives by just taking extra care, extra time,...

Nov 2022
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Relationship

When Marathon Health does our regular review, they just give me information and don't really think...

Oct 2022
||
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Relationship

We lost one of our main representatives in the acquisition, and since then, our communication with...

Oct 2022
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Relationship

Marathon Health does a really good job on things like disease management and making sure that our...

Oct 2022
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Relationship

We would use Marathon Health again. Our employees would freak out if we took Marathon Health away....

Oct 2022
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ROI and Cost

Marathon Health's services are expensive. The service is what we call white-glove, concierge...

Oct 2022
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Relationship

Our organization can be a little high maintenance, but Marathon Health is very accommodating. We...

Oct 2022
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Director

Tools and Methodology

Marathon Health does a great job with high-risk chronic illness management. The engagement numbers...

Oct 2022
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Director

People and Knowledge

Marathon Health has a lot of subject matter experts. The providers in our clinic have resources at...

Oct 2022
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Analyst/Coordinator

People and Knowledge

We have open communication with our clinic staff. We collaborate on ideas, and even our account and...

Oct 2022
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Analyst/Coordinator

Other Observations

An executive from the firm reached out and did a teleconference with us, and we really appreciated...

Oct 2022
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Analyst/Coordinator

Tools and Methodology

When we were doing COVID-19 testing, the firm went above and beyond to meet the needs of people who...

Oct 2022
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Analyst/Coordinator

People and Knowledge

The firm's staff is truly dedicated and cares about what they do. Their passion for their jobs shows...

Oct 2022
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Analyst/Coordinator

Project Results

The people with Marathon Health are always looking at how to improve outcomes. We have strategy...

Oct 2022
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Manager

Project Results

Marathon Health has been doing great. They have gone through some changes, and things have been a...

Oct 2022
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Manager

People and Knowledge

When we have ideas for things that we want to do that are outside the norm, the firm says they will...

Oct 2022
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Manager

People and Knowledge

Our partnership with Marathon Health has been great. The team and the staff members have been...

Oct 2022
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Manager

Relationship

Marathon Health was going to partner with us on something. Nothing ever came to fruition, and that...

Oct 2022
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Manager

Tools and Methodology

Marathon Health is meeting expectations; they are not exceeding them. I would like the firm to have...

Oct 2022
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Manager

ROI and Cost

The firm's services are priced based on provider hours. When the firm comes out with a new clinic or...

Oct 2022
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VP/Other Executive

Relationship

We have had very positive experiences with Marathon Health. There are some financial aspects to...

Oct 2022
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VP/Other Executive

Relationship

Marathon Health's services have had a significant impact on our staff. We have gotten nothing but...

Oct 2022
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VP/Other Executive

People and Knowledge

We have had some communication issues with Marathon Health’s people. There is a language barrier...

Oct 2022
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Manager

Project Results

If it were in our budget to provide the service to our employees, then we would because our...

Oct 2022
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Manager

Relationship

Marathon Health was very easy to implement and very thorough. We had no issues with their website....

Oct 2022
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Manager

Relationship

We have a representative, and even that person's boss is constantly involved with us. If our...

Oct 2022
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Manager

Future Outlook

I would absolutely recommend Marathon Health's services because I believe their services work. I...

Oct 2022
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Director

Relationship

I am a huge supporter of Marathon Health and what they have done for our employees. Marathon Health...

Oct 2022
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Director

Other Observations

We are not large enough to sustain an on-site clinic. The cost economics of that are just...

Oct 2022
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Director

Lessons Learned

Marathon Health does an incredible job of recruiting to fill their position, I have not met one...

Oct 2022
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Director

People and Knowledge

Marathon Health is phenomenal. They are really good partners with us. They have made it a priority...

Oct 2022
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Director

Tools and Methodology

Marathon Health proactively communicated with our staff individually through mailings to staff...

Oct 2022
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Director

Project Results

Marathon Health recognized the need for behavioral health and added that to their list of services....

Oct 2022
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Director

Project Results

We are not terribly concerned with reducing cost in ROI. We are most concerned with our employees...

Oct 2022
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Director

Tools and Methodology

It would be helpful if Marathon Health expanded their hours. Although they do that to a certain...

Oct 2022
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Director

Tools and Methodology

We had quite a few meetings with Marathon Health to go over some of the things that we wanted to put...

Oct 2022
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Director

People and Knowledge

Marathon Health has done a good job. I don't have any negative feedback at all when it comes to...

Oct 2022
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Director

ROI and Cost

We have had very positive feedback about the on-site clinic. It has been pretty rewarding for our...

Oct 2022
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Director

Tools and Methodology

There have been a couple of questions in the past about the reporting aspect of getting information...

Oct 2022
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VP/Other Executive

Relationship

After OurHealth merged with Marathon Health, we lost the level of personalized service that...

Oct 2022
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VP/Other Executive

Project Results

Marathon Health is going through a growth challenge as they and OurHealth become one. There are some...

Oct 2022
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VP/Other Executive

People and Knowledge

We had an issue involving some inaccurate data. We had to keep going back to Marathon Health, and...

Oct 2022
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VP/Other Executive

Relationship

I mainly work with an account manager at Marathon Health, and I also have an executive person that I...

Oct 2022
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Analyst/Coordinator

People and Knowledge

The firm has a broad range of available services. They offer quality, convenient, and cost-effective...

Oct 2022
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VP/Other Executive

Project Results

We have some goals in mind, and it will be interesting to see in our annual report whether we have...

Oct 2022
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Analyst/Coordinator

Relationship

The firm could improve the cadence of their meetings. They have had some turnover on their side, so...

Oct 2022
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Manager

Project Results

Marathon Health’s services have had a very large impact on our organization. Our employees’...

Oct 2022
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VP/Other Executive

Other Observations

Marathon Health’s pricing is competitive, but they are not a bargain.

Oct 2022
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Manager

Other Observations

Occasionally, there are some things that fall through the cracks with Marathon Health, but that is...

Oct 2022
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Manager

People and Knowledge

Marathon Health’s strength is picking the right people to staff the clinics; they have a knack for...

Oct 2022
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VP/Other Executive

Project Results

Our experience with Marathon Health has been very positive. We have had life-changing stories come...

Oct 2022
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VP/Other Executive

Relationship

Marathon Health should really connect with their employers at a strategic level and meet annually or...

Oct 2022
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VP/Other Executive

Tools and Methodology

The individuals we work with from Marathon Health are very service oriented, but sometimes they have...

Oct 2022
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Analyst/Coordinator

Future Outlook

Marathon Health is great at reporting. We have just a good month-to-month relationship. If we had to...

Oct 2022
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Analyst/Coordinator

ROI and Cost

We pay per person with Marathon Health. With Marathon Health’s costs, everything is included. We...

Oct 2022
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Analyst/Coordinator

Project Results

With the setting Marathon Health is in, they can provide longer, more frequent visits where Marathon...

Oct 2022
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Manager

Tools and Methodology

I am grasping at straws, but if I could change anything about Marathon Health, I would tell them to...

Oct 2022
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Analyst/Coordinator

Project Results

We don't get a ton of complaints when folks go to the clinic. All the feedback is positive. The...

Oct 2022
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Analyst/Coordinator

Tools and Methodology

We really liked the idea that Marathon Health was flexible. We could build around certain things and...

Oct 2022
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Analyst/Coordinator

ROI and Cost

Because we are self-insured, Marathon Health’s services directly impact lowering our healthcare...

Oct 2022
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Analyst/Coordinator

Relationship

I would tell my peers that Marathon Health has a very well-rounded communication structure...

Oct 2022
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Analyst/Coordinator

People and Knowledge

There are some things that Marathon Health could improve; they are not always perfect. We have had a...

Oct 2022
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Director

Tools and Methodology

Marathon Health was partnered with a third-party company that we used for their wellness platform,...

Oct 2022
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Director

ROI and Cost

Marathon Health has the biggest impact on reducing healthcare costs for us through preventative...

Oct 2022
||
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VP/Other Executive

Tools and Methodology

Our experience with Marathon Health has been excellent. They have been responsive and flexible in...

Oct 2022
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VP/Other Executive

Project Results

I have worked with one of the firm’s competitors, so I have something to compare Marathon Health to,...

Oct 2022
||
(0)
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Director

People and Knowledge

One thing that has gone really well for us is we have worked really well with the team at Marathon...

Oct 2022
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Manager

Relationship

We don't have to get executives from Marathon Health involved very often, but when we do, they do a...

Oct 2022
||
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Manager

Project Results

Marathon Health exceeds our expectations by consistently getting us same-day appointments. We never...

Oct 2022
||
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Director

Project Results

We are starting to see significant savings in claims with Marathon Health’s services. We are...

Oct 2022
||
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Director

People and Knowledge

Everyone who works with Marathon Health absolutely loves them. The firm's NPS score is crazy good,...

Oct 2022
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Director

Tools and Methodology

We have both on-site and near-site clinics, and the benefit of that is that our staff can go to the...

Oct 2022
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Manager

Lessons Learned

We are very happy with our experience with Marathon Health. Our employees also appreciate the...

Oct 2022
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Manager

People and Knowledge

My only negative comment about my experience is that Marathon Health does not have doctors on a...

Oct 2022
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CFO

Relationship

The firm is very attentive. They allow a lot of time for us to ask questions. The firm seems very...

Oct 2022
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CFO

ROI and Cost

My one concern is that staff engagement is not at the levels that I would like it to be. Marathon...

Oct 2022
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Manager

Project Results

Things have been better since we switched to Marathon Health. The firm we worked with before had a...

Oct 2022
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Manager

People and Knowledge

Marathon Health has much cleaner training than that of our previous vendor. The firm also has a very...

Oct 2022
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Manager

Relationship

Marathon Health takes the time to build strong, trust-based relationships. We have people that are...

Oct 2022
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Manager

Relationship

The implementation process with Marathon Health was great. The firm is very hands on. We have...

Sep 2022
||
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Manager

Relationship

I think the firm is very great at partnering with us. We are exploring the option to do something...

Sep 2022
||
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Manager

People and Knowledge

Marathon Health could have done one thing better with the implementation. One team was slower to...

Sep 2022
||
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Manager

Other Observations

Today, telehealth services with Marathon Health are not a key driver of utilization. The firm is...

Sep 2022
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Manager

Project Results

Marathon Health has been a great partner. We have seen the firm work closely to help us promote new...

Sep 2022
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Manager

ROI and Cost

The on-site wellness centers are more about convenience than anything else. The cost of care at the...

Sep 2022
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Manager

Tools and Methodology

Our transition to Marathon Health was a decent one. It wasn't fantastic, but it wasn't bad. Some...

Sep 2022
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Manager

Win/Loss - Why they were selected (by current clients)

We chose Marathon Health because they have better service than our previous provider, such as...

Sep 2022
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Manager

Project Results

We have seen some fairly positive outcomes with the firm's service. It reduces costs for our...

Sep 2022
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Manager

Tools and Methodology

It would be nice if there were a walk-in option for our Marathon Health clinic, but I understand in...

Sep 2022
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Manager

People and Knowledge

I would tell Marathon Health to continue doing what they are doing. Our relationship has been great...

Sep 2022
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(0)
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Manager

Tools and Methodology

Engaging certain workers in using the clinic has been hard for us. I am always astounded by Marathon...

Sep 2022
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(0)
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Manager

Project Results

Marathon Health got COVID-19 tests when there were none to be had. Marathon Health got COVID-19 test...

Sep 2022
||
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Manager

Project Results

Marathon Health offers a 45-minute webinar to talk about different topics. We have topics ranging...

Sep 2022
||
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Manager

Relationship

Marathon Health meets with me regularly, even though they don't contractually have to meet with me...

Sep 2022
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Manager

Project Results

We had a process for COVID-19 testing, and Marathon Health was there on time and was testing for us....

Sep 2022
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Manager

People and Knowledge

The firm’s major strength is providing primary care to our employees. The employees who use the...

Aug 2022
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Manager

People and Knowledge

Since the merger between Marathon Health and OurHealth, the firm has been staffed more thinly. They...

Aug 2022
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Manager

Project Results

The staff members at our on-site clinics are excellent. The team at Marathon Health that we work...

Aug 2022
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Manager

Project Results

Around when the COVID-19 pandemic started, some of our facilities had zero employees, and we put in...

Jul 2022
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Manager

Project Results

Because of the COVID-19 pandemic, so many things have been on pause while we reacted to the crisis....

Jul 2022
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Manager

Other Observations

During the COVID-19 pandemic, we continued to pay, and if we looked at utilization versus how much...

Jul 2022
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Manager

Tools and Methodology

Going forward, I would like Marathon Health to partner even more closely with us and be really...

Jul 2022
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Manager

Relationship

Marathon Health has done the opposite of pricing and charging for every little thing. Marathon...

Jul 2022
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Manager

Win/Loss - Why they were selected (by current clients)

We weren’t looking for a new firm, but Marathon Health came into the mix. We started looking at what...

Jul 2022
||
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Director

ROI and Cost

Marathon Health doesn't charge me for unexpected things. Marathon Health is very flexible with me,...

Feb 2022
||
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Director

Relationship

I had a fantastic representative; they were incredibly involved and helpful.

Feb 2022
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Director

Tools and Methodology

There are some limitations with parts of Marathon Health’s software, and they do go out of their way...

Feb 2022
||
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Director

Project Results

Our employees absolutely love having these clinics, and our ROI has been pretty good. The customer...

Feb 2022
||
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Director

Relationship

I don't think Marathon Health consistently exceeds our expectations, but they do at times. Marathon...

Feb 2022
||
(0)
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Director

Relationship

Marathon Health’s staff members at our site are very good. We have a very solid group that gives...

Feb 2022
||
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Director

Relationship

Since Marathon Health has switched hands, it has become easier to understand their model and...

Feb 2022
||
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Director

ROI and Cost

The savings we have captured from working with Marathon Health have been worth the money. I would...

Feb 2022
||
(0)
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Director

Relationship

I believe Marathon Health has our long-term interests at heart. We look at data often and come...

Jan 2022
||
(0)
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Director

ROI and Cost

When an employee goes to the Marathon Health wellness center, the claims aren't funneled through our...

Jan 2022
||
(0)
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Director

Relationship

Marathon Health’s customer service is off the charts. Our employee satisfaction rate is very high....

Jan 2022
||
(0)
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Director

ROI and Cost

I wish we had more money to include more of Marathon Health’s services. Our situation has nothing to...

Jan 2022
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(0)
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Director

People and Knowledge

When we hired the nurse practitioner and the staff we have at our wellness center, we were fortunate...

Jan 2022
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Director

People and Knowledge

I have access to anyone I need at Marathon Health. I can call my account manager, my district...

Jan 2022
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Manager

People and Knowledge

Marathon Health has found us some wonderful providers. We get high compliments about those...

Jan 2022
||
(0)
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Manager

Tools and Methodology

The pandemic has definitely made things harder for recruiting. I have noticed that it has taken...

Jan 2022
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Manager

People and Knowledge

We have had the same employee managers since we went live with Marathon Health. That has been great...

Jan 2022
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Manager

Tools and Methodology

Marathon Health's leadership is very engaged and continues to look for ways to improve the overall...

Dec 2021
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Manager

Project Results

Marathon Health is willing to hear different needs from different populations that we serve, and...

Dec 2021
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