Medasource Technical Services Commentary
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Subject Expert
Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
 
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Director

Loyalty

We looked at another firm but chose Medasource instead. The decision really just came down to the...

May 2025
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Director

Value

I know there were some stipulations within the contract related to travel expenses, but the...

May 2025
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Director

Relationship

Medasource did exactly what we asked them to. I was fairly satisfied with how Medasource handled the...

May 2025
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Director

Relationship

Although Medasource was not proactive in certain situations, the salespeople that we dealt with and...

May 2025
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Director

Relationship

From a strategic ability, Medasource met my expectations, but in order to receive a perfect score,...

May 2025
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Director

Operations

Medasource met my expectations, but I don't really think they exceeded our expectations. There was...

May 2025
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Director

Operations

We had resource issues, but I can't even fault Medasource entirely. The issues were with who the...

May 2025
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Director

Loyalty, Relationship, Services

One of the people we had from the firm didn't work out for us, but other staff from Medasource did....

May 2025
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Manager

Relationship

Medasource is meeting my expectations and providing what I need. In terms of turnaround time, if one...

May 2025
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Manager

Relationship

I haven't had much interaction with anyone outside of a few contacts at Medasource. However, I am...

May 2025
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Manager

Relationship

Medasource deals with different areas within our organization, so they know the needs of those...

May 2025
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Manager

Relationship

A lot of the staff members that the firm provides end up working primarily remotely, and there is a...

May 2025
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Director

Relationship

I have high expectations, and I don’t think that Medasource has exceeded them, but they have met...

May 2025
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Director

Value

I'm kind of cheap, and while Medasource’s prices are the same as everyone else's, they are...

May 2025
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Director

Relationship, Operations

Medasource has done a really good job in terms of providing documentation and training for the items...

May 2025
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Director

Relationship, Services

If I have any issue with Medasource at all, execution is the area where they fall because they are...

May 2025
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Director

Relationship

We had an issue with one of the folks we hired. They went through some coaching activities we...

May 2025
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Director

Relationship

Initially, we went to Medasource and said we needed their help with certain support. Then we pulled...

May 2025
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Manager

Operations

What I like about Medasource and their services is they got the people that I needed who were well...

Feb 2025
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VP/Other Executive

Relationship, Services, Value

Medasource is doing a great job on the quality data abstraction front that we are using them for....

Jan 2025
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VP/Other Executive

Relationship, Services

Outside of Medasource’s sales folks, I haven’t had much of a relationship with any of their...

Jan 2025
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Director

Relationship

The Medasource staff members are fantastic. We ask for a resource or put out a request for a...

Dec 2024
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Director

Relationship, Value

Due to Medasource’s Elevate program, they are trying to improve or reduce our turnover rate by...

Dec 2024
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Director

Value

Medasource's fees for their contingent labor are fair because I know how they work, and their...

Dec 2024
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Manager

Relationship, Operations

What exceeded expectations was Medasource communicated with all of the contractors. Once I told them...

Dec 2024
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Manager

Relationship

The Medasource consultants need to be a little more proactive in terms of finding things and digging...

Nov 2024
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Manager

Relationship

Medasource does anything I ask them to do. They are helpful with everything we need, and they are...

Nov 2024
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Manager

Relationship, Services

Medasource listens to whatever our request is and all the different aspects of whatever we want in a...

Oct 2024
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Manager

Relationship, Services

I will go to our Medasource account manager, typically via email if I need to have something...

Oct 2024
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Manager

Relationship, Operations

Medasource needs to have more consultants with self-motivation and drive to succeed. We might have a...

Oct 2024
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Director

Relationship, Operations

We had some billing issues with Medasource, and they didn't let those issues impede the work....

Oct 2024
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Director

Relationship

We would like it if Medasource had a way to have someone cleared and on our docket just in case one...

Oct 2024
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Director

Relationship

I was introduced to Medasource, and right from the start, I was really impressed by their...

Oct 2024
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Manager

Loyalty, Value

I only know of one real competitor to Medasource, and the actual quality of the candidates is...

Sep 2024
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Manager

Loyalty, Relationship

The point person we work with at Medasource is very responsive. They really do work with me, and I...

Sep 2024
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Manager

Operations

Medasource’s time-clock system makes it easy to approve stuff, but they need to have more clarity...

Sep 2024
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Manager

Operations, Value

We have rotated through different people with Medasource. We have had some really great contractors...

Sep 2024
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Manager

Relationship, Operations

One problem we have with the Medasource consultants is that I don't know that Medasource knows them....

Sep 2024
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Manager

Operations, Services

The biggest complaint I have with Medasource is that there can be such a long wait between...

Sep 2024
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