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Medasource Technical Services Commentary
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Subject Expert
Daniel Zeitner
Engagement Partner
KLAS Engagement Partner - Daniel Zeitner
 

Commentary Summary

Comment Type Breakout

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Neutral
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User Commentary

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Director

We were late in getting to Medasource, and they did a tremendous job to scramble resources, acquire...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

If someone were asking about Medasource, I would tell the organization to look at how they're...

Comment Tone Positive
Pillars Loyalty, Operations
Evaluation Unrated

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Director

We found ourselves short of resources for standing up different solutions, so we sought out a third...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Manager

Our account manager from Medasource checks in and always asks whether we have any other...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

Our expectations for our contractor from Medasource are that they have to be able to multitask with...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

Medasource met our expectations because they gave us folks who had a high desire to perform and were...

Comment Tone Neutral
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Medasource understands our business. They understand our needs. They recruit the right folks. They...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Analyst/Coordinator

We have recommended Medasource. They are seeking to understand where we are going and what our needs...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Analyst/Coordinator

Contract-to-hire services are what made us choose Medasource. In the past, they've provided us with...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

When it comes to enhancing the services Medasource provides, it's just that we need more people. We...

Comment Tone Neutral
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The Medasource team is doing a great job. Medasource consistently provides quality people. That's a...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Medasource's account management has been very strong. Our account manager had not done a lot of work...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

It's a different employee demographic that we bring in to do this work, so it's hard to know how...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Medasource met our expectations. I think we and Medasource could have done better. Knowing what we...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

I don’t like dealing with firms that don’t communicate well because it makes everything harder. With...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

We like the personalities of the people who work for Medasource, including our sales representatives...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

I like the flexibility in the firm's work because our group is all over the place. The firm's...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

The only issue I have ever had with Medasource is the lack of applicants. If we ask for someone, we...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Analyst/Coordinator

When I need something from Medasource, it gets done, and they never fail or give excuses. If I need...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Analyst/Coordinator

We work using tickets, and I never have to tell Medasource staff members to catch up. They have a...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

We chose Medasource because we already had a service agreement with them and wanted flexibility to...

Comment Tone Positive
Pillars Loyalty, Operations, Value
Evaluation Unrated

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Director

Our experience with Medasource was very positive. They took the time to understand our specific...

Comment Tone Positive
Pillars Operations, Services
Evaluation Unrated

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Manager

We had a couple of personnel issues with Medasource, but they worked through those. The firm got...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Manager

Medasource knows our niche here in the hospital environment, and they work with that viewpoint to...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

Our overall experience with Medasource has been fantastic. We have a representative who has stayed...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Director

What Medasource charged us was very consistent. In fact, I did not have any change orders. They blew...

Comment Tone Positive
Pillars Operations, Value
Evaluation Unrated

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Director

Medasource absolutely exceeded our expectations. When we had someone who unfortunately had to leave...

Comment Tone Positive
Pillars Services
Evaluation Unrated

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Manager

A person we work with from Medasource has exceeded our expectations. They have just been great. They...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

Medasource’s communication and willingness to help when we ask set them apart. They keep me informed...

Comment Tone Positive
Pillars Relationship, Services
Evaluation Unrated

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Manager

My expectations were that Medasource would work independently and work without any direction. They...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Medasource was extremely proactive in the sense of helping us formulate a budget of what we need to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Something that really impressed me was that we had an issue with one of the firm's people, and the...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The firm's resources are flexible and accommodating.

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

Medasource was very thoughtful with their placement of resources. When I talked to the practice...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

We have had a couple of challenging consultants from Medasource, but the others have been good. In...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The biggest improvement with Medasource we could have is the relationship with the people, besides...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

A specific person from Medasource has been very good and has helped us out a lot. They are actively...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Medasource was recommended to me, so I reached out, and they stayed in contact the entire time. They...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

We had one contractor who immediately came onto the team and fit in like they had been with us...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The contractors came in to do the work, engage with the team, and actually share knowledge, and that...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

We had someone from Medasource who stayed in contact throughout the engagement. They checked in and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Medasource is very easy to work with. The quality of staff they sent our way to interview for the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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