MedeAnalytics Payer Enterprise Suite Commentary
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Subject Expert
Bradley Hunter
VP VBC, Payer, and CORE
Commentary Summary
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User Commentary
Operations
MedeAnalytics' training is very high level, and it isn't specific to individual groups, so we have...
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Relationship
MedeAnalytics should be more open to getting feedback about enhancements. Outside of that, I don't...
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Value
Sometimes, MedeAnalytics doesn't charge us enough, and other times, they nickel-and-dime us. For the...
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Relationship
Whenever we send a ticket to the support at MedeAnalytics to create an account, edit an account, or...
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Product
The product's interface and functionality are great. It is up-to-date in the way I would expect...
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Product
A lot of the canned or standard reports that are in MedeAnalytics Payer Enterprise Suite need...
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Operations, Product
MedeAnalytics Payer Enterprise Suite is simple and intuitive, but I have people who use it who are a...
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Product
Some outcomes that MedeAnalytics has achieved are day-to-day enhancements with features, new...
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Culture
There were many components that were agreed to as part of the initial proposal, and as time went on,...
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Relationship
MedeAnalytics could do a better job of making sure they have initiatives and support specifically...
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Relationship, Operations
I haven't seen any new technology come out of MedeAnalytics since we started working with them....
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Relationship
When the MedeAnalytics executives do get involved, they are helpful, and we appreciate their...
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Loyalty, Relationship, Product
Our overall experience with MedeAnalytics Payer Enterprise Suite has been very positive....
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Relationship
The service side of MedeAnalytics has been really good. We have always felt like we have been heard....
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Culture
I have seen a lot of vendor demos and have worked with other vendors besides MedeAnalytics, and in...
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Relationship
MedeAnalytics has knocked things out of the park with their support people. They are always on top...
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Loyalty, Product
A part of MedeAnalytics' overall goal is to enhance the user experience for everyone and not have a...
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Product
Some of the reports in MedeAnalytics Payer Enterprise Suite didn't have all of the correct coding,...
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Relationship
When we first started with our support team at MedeAnalytics, an account manager was included. The...
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Loyalty, Operations, Product
When we first started with MedeAnalytics Payer Enterprise Suite, there was a huge lack of...
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Product
There needs to be a bit more flexibility in what MedeAnalytics calls their standard reporting...
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Operations
I had heard that implementations at MedeAnalytics go relatively slowly and always take longer than...
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Product
MedeAnalytics continues to enhance their reporting, and the enhancements are very valuable.
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Relationship, Product
MedeAnalytics is very good at addressing any issues. When we do have any issues that need to be...
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