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Aerial (for Payer Care Management) Commentary
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Subject Expert
Mac Boyter
Senior Vice President of Insights
KLAS Senior Vice President of Insights - Mac Boyter
 

Commentary Summary

Performance details

Comment Type Breakout

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User Commentary

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CIO

When we need support for Aerial, Medecision’s support people don’t seem to understand their own...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

Medecision wanted us to upgrade to some newer solution because we're on a legacy platform, but we...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

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CIO

Medecision has done nothing to positively impact our program in recent years. The integration for...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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CIO

The care management solutions that we've been looking at cost less than Aerial, so Medecision’s...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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CIO

Aerial has been a stable system actually for a while.

Comment Tone Positive
Pillars Product
Evaluation Unrated

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