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Aerial (for Payer Care Management) Comments
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KLAS Research Director - Joe VanDeGraaff
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801-734-1587

 
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User Commentary

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Director

If I were working for another organization and looking at different software programs, I would...

Jan 2021
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Director

With the things we upgraded and implemented, the vendor always followed up and made sure things were...

Jan 2021
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Director

The vendor's training is really good. They offer a lot of on-site options. They can come and set up...

Jan 2021
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Director

We can pull reports on our own really easily. When we are doing audits, it is really easy to pull...

Jan 2021
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VP/Other Executive

We are evaluating whether or not Aerial is part of our long-term plans. We are looking at a lot of...

Oct 2020
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VP/Other Executive

I think I would buy Aerial again. I think we have been happy with this solution. There is some room...

Oct 2020
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VP/Other Executive

I think that we have some opportunities for training, but because of some of our own internal...

Oct 2020
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VP/Other Executive

We are really struggling with integration right now. Some of this is because or our system, but we...

Oct 2020
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VP/Other Executive

It appears that Medecision delivers new technology. I haven't actually had the opportunity to live...

Oct 2020
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VP/Other Executive

I have not had the opportunity to use Medecision's support. I know that there is a follow-up item...

Oct 2020
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VP/Other Executive

The people at Medecision are responsive. We are getting our money's worth. The solution works as...

Oct 2020
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VP/Other Executive

I think that Aerial is good. It is a very appropriate solution. But I am not sure that it is cutting...

Oct 2020
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VP/Other Executive

With Medecision, we have had the same person the entire project. That person has been the best...

Aug 2020
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VP/Other Executive

Because of how we are, nobody has gone this route with a care management tool. I give Medecision...

Aug 2020
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VP/Other Executive

I do see the stupidity in things that Medecision has done where we fix something that is in...

Aug 2020
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VP/Other Executive

We set Aerial up with our care management platform to do all of the tracking for our referrals from...

Aug 2020
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VP/Other Executive

Medecision has been pretty consistent with their ability to get data out. There are little snafus,...

Aug 2020
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VP/Other Executive

Medecision came in and started to build, and they got things up in pretty good time. Our sense of...

Aug 2020
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VP/Other Executive

We want our other vendor to use their care management platform to put in referrals, but they...

Jul 2020
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VP/Other Executive

Aerial is not quite a home run, but it is close. Medecision's team works things out. I will give...

Jul 2020
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Manager

The vendor did some great Webexes for their clients during COVID-19; the Webexes had really great information....

Jun 2020
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Manager

Our challenge has been when Medecision implements the software during our working hours. We are...

Jun 2020
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Manager

Medecision wants to show us how to use the system. We firmly believe that when they put in new...

Jun 2020
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Manager

Medecision is behind on upgrading their product. For a medical management system, the product is...

Jun 2020
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Manager

The vendor has been promising us certain things for years and has been working on different...

Jun 2020
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Manager

Medecision isn't proactive. They aren't even being reactive about certain problems. Medecision was...

Jun 2020
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Manager

The product is good, but it does need improvements. Medecision has great intentions, and they know...

Jun 2020
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Director

We use the product as a portal. We don't use the entire suite. The product has limitations. It isn't...

Jun 2020
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