Aerial (for Payer Care Management) Commentary
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Subject Expert
Mac Boyter
VP of Engagement
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User Commentary
When we need support for Aerial, Medecision’s support people don’t seem to understand their own...
Medecision wanted us to upgrade to some newer solution because we're on a legacy platform, but we...
Medecision has done nothing to positively impact our program in recent years. The integration for...
The care management solutions that we've been looking at cost less than Aerial, so Medecision’s...
Aerial has been a stable system actually for a while.
I feel like things have gotten better, but in the past, it did feel like Medecision was kind of...
Medecision works with us on integration. We also work with a third-party program, and Medecision...
Medecision could improve their response time on new features that we request or updates to the...
Aerial functions and keeps the lights on. The admin features are pretty user-friendly in Aerial....
We have done a lot of custom fields in the Aerial system to get what we need, but the system...
Medecision has moved to a new way of communicating within the last year, and I feel like I have to...
I like Medecision’s cadence of releases. They have definitely improved that. There is a release...
With Medecision, we have to escalate a fair number of things. The person who first looks at an issue...
If I had all the money in the world, I probably wouldn't buy Aerial again. There are programs out...
I don't feel like Medecision has done a whole lot of training. I don't know whether that is because...
With what Medecision promises the system can do and what I have experienced over time, it takes...
Aerial has a new user interface that we are not on, so we are kind of limping along on the old one....
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