Aerial (for Payer Care Management) Commentary
Filtered view: All
Subject Expert
Paul Hess
Research Director
Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Product, Value
One challenge we have is that we cannot produce an accurate turnaround time report. This is...
Login or Create an Account to see details.
Value
I would recommend Aerial because we get what we pay for. The price we pay for the system is...
Login or Create an Account to see details.
Relationship
Medecision’s executive team is on top. I always get follow-up communication from the executives. I...
Login or Create an Account to see details.
Loyalty, Relationship
I met with one of the Medecision executives, and we gave them a wish list of what we want to have....
Login or Create an Account to see details.
Relationship, Operations
One of the challenges with Medecision is that every time they have updates or batches, sometimes the...
Login or Create an Account to see details.
Product
One of our wish list items is to be able to integrate data with the system. It would be nice to get...
Login or Create an Account to see details.
Loyalty, Product
Medecision is trying to get us to move to their new platform, but my nurses have some concerns. One...
Login or Create an Account to see details.
Relationship
Medecision’s support has gotten a lot better. With our communication tool, Medecision is right...
Login or Create an Account to see details.
Product
Medecision is definitely trying to improve their system's interoperability, but they are not going...
Login or Create an Account to see details.
Culture, Relationship
Medecision does not keep all their promises because they don't keep to their timeline. We ask for...
Login or Create an Account to see details.
Loyalty, Relationship, Product
We would like Aerial to be able to meet our needs when it comes to the standards. CMS changes...
Login or Create an Account to see details.
Loyalty
There was another system that we looked at in the past. The possibilities and the usage of that...
Login or Create an Account to see details.
Operations
The training from Medecision is not awful, but sometimes when they change something, they don't...
Login or Create an Account to see details.
Loyalty, Product
Aerial functions day to day, and for the most part, it functions all right compared to some of the...
Login or Create an Account to see details.
Loyalty
We would like to move to a modern care management system. We did attempt to implement another...
Login or Create an Account to see details.
Relationship
Medecision struggles to keep up with the pace of technological change and can be challenging when we...
Login or Create an Account to see details.
Relationship
Medecision doesn’t communicate enough about things they are doing. Aerial’s overall quality has...
Login or Create an Account to see details.
Loyalty
Aerial does provide our care management services. Those are tangible outcomes around care...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Medecision has gone through a lot of ups and downs during the time that I have known them. If I had...
Login or Create an Account to see details.
Loyalty, Relationship
Medecision is trying to integrate Aerial, but they have a long way to go. They have to be on a path...
Login or Create an Account to see details.
Relationship
The interaction between senior management is very important with any vendor, and that has not...
Login or Create an Account to see details.
Loyalty, Product
The day-to-day function of Aerial is good, and the solution has some nice functionality. It is as...
Login or Create an Account to see details.
Featured Report
Preferences