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Transitions of Care 2022
What Are Organizations Using or Considering to Facilitate Effective Care Transitions?
Author
Bradley Hunter
Author
Paul Warburton
Inefficient care transitions lead to wasted time and energy, increased risk of human error, and potentially poor experiences for both patients and providers. Despite the industry’s attempts to ensure the right information is sent to the right people at the right time, healthcare organizations must often revert to manual processes for data entry, verification, and communication. Some organizations use or want to use technology to streamline their transitions of care (TOC). This report—KLAS’ first to look at TOC—draws from the perspectives of 95 healthcare leaders across multiple care settings to understand their adoption of care transition technology, the challenges they encounter in their care settings, and the vendors they are considering.
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Key Findings:
- About Half of Respondents Use Only Their EMR Vendor’s Technology to Support Care Transitions
- Epic, Cerner, and PointClickCare Are Most Deployed EMR Vendors to Address Transitions of Care
- Multiple Respondents Use Standalone Technology to Supplement Their EMR Vendor’s TOC Offering
- Standalone Vendors Bamboo Health, CarePort, and Forcura Often Used to Increase Data Transparency between Care Settings
- Almost 25% of Respondents Are Considering Investments in Care Transition Technology
- PointClickCare Most Considered for Refining Transitions-of-Care Processes
Writer
Sarah Brown
Designer
Breanne Hunter
Project Manager
Robert Ellis
This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.