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User Commentary
Relationship
Our MEDHOST customer support people are good. We have had a really good experience with them. They...
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Product
One problem that we found with YourCareCommunity was that we have another organization near us that...
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Operations, Product
The problem with YourCareCommunity is that it is not very intuitive. I have an account, and I use...
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Value
We are spending a lot of money on YourCareCommunity for it to not get used.
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Product
There are little red dots that show up within the product on things that need to be looked at or...
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Product, Product
We are not happy with YourCareCommunity. The product is not user friendly for our staff or our...
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Relationship, Relationship, Product, Product
MEDHOST makes commitments for enhancements and other developments, but they need to focus on the...
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Value, Value
We are not seeing a return on our investment because we don't feel that we are getting what we paid...
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Operations, Value
For the ongoing training, we have hit a paywall. If things get too complicated, MEDHOST just refers...
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Relationship
MEDHOST is doing a new thing now where we have a customer success executive who is our new point of...
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Product
We occasionally get questions about navigating the portal because our older population has trouble...
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