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YourCareCommunity Commentary
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Coray Tate
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User Commentary

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Manager

Relationship

Our MEDHOST customer support people are good. We have had a really good experience with them. They...

Oct 2023
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COO

Product

One problem that we found with YourCareCommunity was that we have another organization near us that...

Apr 2023
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COO

Operations, Product

The problem with YourCareCommunity is that it is not very intuitive. I have an account, and I use...

Apr 2023
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(0)
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COO

Value

We are spending a lot of money on YourCareCommunity for it to not get used.

Apr 2023
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COO

Product

There are little red dots that show up within the product on things that need to be looked at or...

Apr 2023
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(0)
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Manager

Product, Product

We are not happy with YourCareCommunity. The product is not user friendly for our staff or our...

Apr 2023
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Manager

Relationship, Relationship, Product, Product

MEDHOST makes commitments for enhancements and other developments, but they need to focus on the...

Apr 2023
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(0)
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Manager

Value, Value

We are not seeing a return on our investment because we don't feel that we are getting what we paid...

Apr 2023
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(0)
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Director

Operations, Value

For the ongoing training, we have hit a paywall. If things get too complicated, MEDHOST just refers...

Apr 2023
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(0)
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Director

Relationship

MEDHOST is doing a new thing now where we have a customer success executive who is our new point of...

Apr 2023
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Director

Product

We occasionally get questions about navigating the portal because our older population has trouble...

Apr 2023
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Related Articles
Article
KLAS article icon
The New KLAS Patient Engagement Ecosystem
24 September 19    |   Dan Czech
The new Patient Engagement Ecosystem site gives providers and vendors a way to compare their patient engagement programs to others, and it can also help identify areas of improvement.
Article
KLAS article icon
When Engaging Patients, Do We Give Them a Voice?
28 September 18    |   Jared Jeffery
I may just advocate that the first step of patient engagement should be inviting the patients themselves to become part of the conversation.



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