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User Commentary

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Director

The system's functionality could definitely improve. The vendor is making strides and improving. The...

Feb 2021
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Director

The vendor has a new module that they are trying to push out, but at this point, we are not...

Feb 2021
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(0)
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Manager

The patient portal is horrible. If patients don’t register within 48 hours, the system acts like...

Dec 2020
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(0)
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Manager

The portal has some good health articles, but it is so misgiving when people sign in to the portal....

Dec 2020
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(0)
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Manager

We have liked our regional representative. If I am aggravated, I escalate issues. I have certain...

Dec 2020
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(0)
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Manager

I don’t know whether it is because we are using the system more, but we have way more people calling...

Dec 2020
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COO

There is no ongoing training for the patient portal. I wish there were. The patient portal is not...

Nov 2020
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(0)
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COO

The vendor doesn't do much with the patient portal. They will do an update, send out an email, and...

Nov 2020
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(0)
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COO

MEDHOST keeps changing the name of the patient portal. That is problem number one. They need to quit...

Nov 2020
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