Expanse Ambulatory PM
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Aaron Gleave
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KLAS Research Director - Aaron Gleave
 
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User Commentary

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Analyst/Coordinator

We have had significant billing issues with Expanse Ambulatory PM because the workflow MEDITECH...

Mar 2022
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Analyst/Coordinator

MEDITECH is good at being proactive. We have regular meetings. If we don’t get feedback from the...

Mar 2022
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Director

I like pretty much everything about Expanse Ambulatory PM. The only thing that I don't like about it...

Mar 2022
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Director

The system's web-based platform is much easier to use than its desktop version. It is easier to...

Mar 2022
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Director

Expanse Ambulatory PM is really good. There are a few things that we had to go back and fix, and the...

Mar 2022
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Director

Expanse Ambulatory PM is so much better than our previous system. It is awesome.

Mar 2022
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CMIO

There has been turnover in the front office, but I think the new people are settling into using the...

Jan 2022
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CMIO

I am personally very satisfied with MEDITECH, and I expect my satisfaction to continue on the same trajectory....

Jan 2022
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Analyst/Coordinator

We have everything integrated and have used the MEDITECH system for so long that we would for sure...

Jan 2022
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Analyst/Coordinator

For the most part, the vendor is pretty good about keeping promises. There have been a few things...

Jan 2022
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Analyst/Coordinator

There have been instances where MEDITECH has completely avoided charging for every little thing at...

Jan 2022
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Analyst/Coordinator

For training, we used MEDITECH guidelines as far as what they had created for general purpose...

Jan 2022
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Director

The vendor has a few good people. Some people have been really helpful with taking care of things....

Jan 2022
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Manager

When there is a priority pack update, MEDITECH is really good about making sure we have the DTS and...

Dec 2021
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Manager

MEDITECH has their own knowledge centers, so we can do training with them or on our own. Anytime...

Dec 2021
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Manager

Instead of using MEDITECH’s web-based ambulatory system, we have had to go with a different program...

Dec 2021
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Director

If I am comparing MEDITECH to other vendors, their support is pretty good. But things still...

Aug 2021
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Director

I have not heard one complaint about Expanse Ambulatory PM.

Jul 2021
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Director

Somebody from MEDITECH is assigned to us, and we work with each other every week. If I need...

Jul 2021
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Manager

The system is more of a hospital-based billing system and not a professional-service-based system....

Jun 2021
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Manager

Things that we need for billing do not seem to be processed as timely as maybe clinical issues are....

Jun 2021
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Manager

I don’t see a change in our future satisfaction unless the vendor makes significant changes for us....

Jun 2021
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Manager

We have to do our own training. There is no guided training material.

Jun 2021
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Manager

For MEDITECH, if an issue is urgent, they get back to us right away. I like our representative; they...

Jun 2021
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Manager

Integration with MEDITECH's system is cumbersome and hard. It doesn’t play nice with others, and...

Jun 2021
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Manager

I wouldn’t say the system is hard to use, but it is time consuming to use. I don’t think MEDITECH’s...

Jun 2021
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