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Expanse Ambulatory PM
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Aaron Gleave
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KLAS Research Director - Aaron Gleave
 
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Featured  Report

Practice Management (11+ Physicians) 2019: Big Changes in a Highly Established Market
Practice Management (11+ Physicians) 2019:
Big Changes in a Highly Established Market
May 2019
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Keys to Winning in an Old Market: The Recipe for PM Success

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User Commentary

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Director

If I am comparing MEDITECH to other vendors, their support is pretty good. But things still...

Aug 2021
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Director

I have not heard one complaint about Expanse Ambulatory PM.

Jul 2021
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Director

Somebody from MEDITECH is assigned to us, and we work with each other every week. If I need...

Jul 2021
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Manager

The system is more of a hospital-based billing system and not a professional-service-based system....

Jun 2021
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Manager

Things that we need for billing do not seem to be processed as timely as maybe clinical issues are....

Jun 2021
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Manager

I don’t see a change in our future satisfaction unless the vendor makes significant changes for us....

Jun 2021
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Manager

We have to do our own training. There is no guided training material.

Jun 2021
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Manager

For MEDITECH, if an issue is urgent, they get back to us right away. I like our representative; they...

Jun 2021
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Manager

Integration with MEDITECH's system is cumbersome and hard. It doesn’t play nice with others, and...

Jun 2021
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Manager

I wouldn’t say the system is hard to use, but it is time consuming to use. I don’t think MEDITECH’s...

Jun 2021
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Director

MEDITECH does demos for what they deliver. Their customer support is pretty good. We are pretty...

Apr 2021
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Director

MEDITECH does nickel-and-dime. We have to pay for any kind of upgrade that is not part of their...

Apr 2021
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CIO

There is some basic functionality that we had gotten used to in our old system that we find...

Mar 2021
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CIO

Preimplementation, we were satisfied with the cash trending. There have been some challenges...

Mar 2021
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Manager

Expanse Ambulatory PM has its pros and cons. I have been more focused on the ambulatory side because...

Feb 2021
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Manager

The web-based part of Expanse Ambulatory PM is very user friendly for our office staff. The system...

Feb 2021
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Manager

I have never seen any of MEDITECH's executives help with problems.

Feb 2021
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Manager

Expanse Ambulatory PM integrates well. It is a nice resource to have, and we like it. I don’t know...

Jan 2021
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Manager

We have a whole list of things that we ask MEDITECH for, and we have lots of things that are listed...

Jan 2021
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Manager

MEDITECH is a huge part of making sure we have good continuity of care and overall effectiveness so...

Jan 2021
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Manager

MEDITECH’s system is just a tool so as long as we use it correctly or don’t misuse it. It shouldn’t...

Jan 2021
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CMIO

Expanse Ambulatory PM provides for the strong integration of information across all areas of care,...

Jan 2021
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Physician

MEDITECH keeps their promises. There have been some challenges along the way, but I don't feel like...

Jan 2021
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Physician

MEDITECH is very responsive as a company, and we have a very strong relationship with them. MEDITECH...

Jan 2021
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(0)
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CMIO

Expanse Ambulatory PM has made a lot of things that we do easier. One of our hospitals is especially...

Jan 2021
||
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CMIO

MEDITECH keeps their promises but isn't always on time with keeping those promises. I wasn't...

Jan 2021
||
(0)
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Analyst/Coordinator

When MEDITECH put out the release changes, sometimes they were not complete with the testing...

Dec 2020
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Analyst/Coordinator

In terms of solutions, MEDITECH is not as expensive as their competitors. I feel like for the care...

Dec 2020
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(0)
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Analyst/Coordinator

Expanse Ambulatory PM is a great product to integrate with our acute system. If a hospital has...

Dec 2020
||
(0)
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CIO

MEDITECH can improve by having better communications between departments and applications to improve...

Dec 2020
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(0)
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CIO

We have a very solid partnership relationship with MEDITECH, so we have ongoing calls with their...

Dec 2020
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(0)
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Director

I would say the product doesn't quite work as promoted because there are some add-on products that...

Nov 2020
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Analyst/Coordinator

There is an obvious cost for adding interfaces to this system. Modules that are rolled out to early...

Nov 2020
||
(0)
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Analyst/Coordinator

This system is pretty cohesive. Once users get it set up properly, they will have a good experience.

Nov 2020
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Analyst/Coordinator

I know that MEDITECH has a lot of turnover. The vendor hires young students out of college. These...

Nov 2020
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Analyst/Coordinator

Our providers would like this system to require fewer clicks. It would be great if everything could...

Nov 2020
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Analyst/Coordinator

We work with MEDITECH's support almost every day. The support team members have been pretty good...

Nov 2020
||
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Analyst/Coordinator

We recently had to engage with the vendor's high-level administrative group to get something fixed....

Nov 2020
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Analyst/Coordinator

The vendor has laid out some milestones and road maps for us. They have offered us some new things...

Nov 2020
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