Expanse Ambulatory PM Comments

 

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Current Time Inside Cache Tag Helper: 12/4/2020 4:13:21 PM and Model.EvProductId = 95048

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Director

Functionality and Upgrades

I would say the product doesn't quite work as promoted because there are some add-on products that...

Nov 2020
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Analyst/Coordinator

Other Observations & Comments

There is an obvious cost for adding interfaces to this system. Modules that are rolled out to early...

Nov 2020
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Analyst/Coordinator

Functionality and Upgrades

This system is pretty cohesive. Once users get it set up properly, they will have a good experience.

Nov 2020
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Analyst/Coordinator

Service and Support

I know that MEDITECH has a lot of turnover. The vendor hires young students out of college. These...

Nov 2020
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Analyst/Coordinator

Functionality and Upgrades

Our providers would like this system to require fewer clicks. It would be great if everything could...

Nov 2020
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Analyst/Coordinator

Service and Support

We work with MEDITECH's support almost every day. The support team members have been pretty good...

Nov 2020
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Analyst/Coordinator

Relationship

We recently had to engage with the vendor's high-level administrative group to get something fixed....

Nov 2020
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Analyst/Coordinator

Future Outlook

The vendor has laid out some milestones and road maps for us. They have offered us some new things...

Nov 2020
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CIO

Lessons Learned

The specialty practices like ear, nose, throat, and gastro don’t have a tremendous amount of...

Oct 2020
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CIO

Functionality and Upgrades

The ambulatory side of the product is still maturing, but it doesn’t have any holes. However, there...

Oct 2020
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CIO

Functionality and Upgrades

Expanse Ambulatory PM would be great for any practice with limited disease types or chronic...

Oct 2020
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CIO

Service and Support

MEDITECH provided a bunch of tools for us to use, and they also extended a free offer to use their...

Jun 2020
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CIO

Service and Support

MEDITECH needs to make the product more mature and make sure that they fully understand how an...

Jun 2020
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CIO

ROI / Cost (care and feeding)

If we compared the top vendors, we couldn't find a better system than MEDITECH in terms of money....

Jun 2020
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Director

Lessons Learned

I would tell others to pay attention to how many licenses are being billed because MEDITECH watches...

Apr 2020
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CIO

Functionality and Upgrades

Scheduling is a bit of a challenge. Expanse Ambulatory PM is fairly robust in its capabilities, but...

Apr 2020
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CIO

Relationship

MEDITECH is definitely a partner with us. They assigned a director that is involved with the issues...

Apr 2020
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CMIO

Interfacing and Integration

If the decision were up to me, I would buy the system again because MEDITECH provides a fully...

Dec 2019
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CMIO

Implementation and Training

We have had multiple updates since the initial implementation, and those updates have all gone very...

Dec 2019
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CMIO

Technology

We needed the ability to really interact with all of the other technology that we were getting...

Dec 2019
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CMIO

Service and Support

MEDITECH’s support is pretty good. I don’t necessarily interact with the support people much, but...

Dec 2019
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CMIO

Functionality and Upgrades

The patient accounting area on the ambulatory side was one of the areas that was probably the most...

Dec 2019
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CIO

Functionality and Upgrades

In order for us to keep the Expanse platform, we really need help from MEDITECH. They have to step...

Dec 2019
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CIO

ROI / Cost (care and feeding)

I know what other systems like Epic's and Cerner's cost, and MEDITECH's system is on the low end of...

Dec 2019
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