Expanse Ambulatory PM
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Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
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User Commentary

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Analyst/Coordinator

ROI / Cost (care and feeding)

When we first implemented the system, the end users’ lack of satisfaction with the product was more...

Oct 2022
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Analyst/Coordinator

Other Observations & Comments

I am still a cheerleader for MEDITECH. Whenever clients have pain points with MEDITECH, it is...

Oct 2022
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Analyst/Coordinator

Relationship

The vendor is wonderful at reaching out, including, engaging, and asking us to participate in...

Oct 2022
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Analyst/Coordinator

Service and Support

The support staff members for Expanse Ambulatory PM are very young and lack experience with the...

Sep 2022
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Analyst/Coordinator

Interfacing and Integration

My biggest issue with Expanse Ambulatory PM is that I believe this system was made for an acute...

Sep 2022
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Analyst/Coordinator

Functionality and Upgrades

The system allows us to use as many third-party plugins as we need. That is handy. However, I wish...

Sep 2022
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Physician

Functionality and Upgrades

My front office staff never complains about Expanse Ambulatory PM or the work they have to do within...

Sep 2022
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Director

Functionality and Upgrades

The return of information forms in the practice management system are not always accurate.

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

We have had significant billing issues with Expanse Ambulatory PM because the workflow MEDITECH...

Mar 2022
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Analyst/Coordinator

Relationship

MEDITECH is good at being proactive. We have regular meetings. If we don’t get feedback from the...

Mar 2022
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Director

Future Outlook

I like pretty much everything about Expanse Ambulatory PM. The only thing that I don't like about it...

Mar 2022
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Director

Functionality and Upgrades

The system's web-based platform is much easier to use than its desktop version. It is easier to...

Mar 2022
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Director

Future Outlook

Expanse Ambulatory PM is really good. There are a few things that we had to go back and fix, and the...

Mar 2022
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Director

Functionality and Upgrades

Expanse Ambulatory PM is so much better than our previous system. It is awesome.

Mar 2022
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CMIO

Functionality and Upgrades

There has been turnover in the front office, but I think the new people are settling into using the...

Jan 2022
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CMIO

Future Outlook

I am personally very satisfied with MEDITECH, and I expect my satisfaction to continue on the same trajectory....

Jan 2022
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Analyst/Coordinator

Interfacing and Integration

We have everything integrated and have used the MEDITECH system for so long that we would for sure...

Jan 2022
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Analyst/Coordinator

Relationship

For the most part, the vendor is pretty good about keeping promises. There have been a few things...

Jan 2022
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Analyst/Coordinator

ROI / Cost (care and feeding)

There have been instances where MEDITECH has completely avoided charging for every little thing at...

Jan 2022
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Analyst/Coordinator

Other Observations & Comments

For training, we used MEDITECH guidelines as far as what they had created for general purpose...

Jan 2022
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Director

Service and Support

The vendor has a few good people. Some people have been really helpful with taking care of things....

Jan 2022
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Manager

Relationship

When there is a priority pack update, MEDITECH is really good about making sure we have the DTS and...

Dec 2021
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Manager

Service and Support

MEDITECH has their own knowledge centers, so we can do training with them or on our own. Anytime...

Dec 2021
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Manager

Functionality and Upgrades

Instead of using MEDITECH’s web-based ambulatory system, we have had to go with a different program...

Dec 2021
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