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Commentary Summary
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User Commentary
CIO
There is some basic functionality that we had gotten used to in our old system that we find...
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CIO
Preimplementation, we were satisfied with the cash trending. There have been some challenges...
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Manager
Expanse Ambulatory PM has its pros and cons. I have been more focused on the ambulatory side because...
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Manager
The web-based part of Expanse Ambulatory PM is very user friendly for our office staff. The system...
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Manager
I have never seen any of MEDITECH's executives help with problems.
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Manager
Expanse Ambulatory PM integrates well. It is a nice resource to have, and we like it. I don’t know...
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Manager
We have a whole list of things that we ask MEDITECH for, and we have lots of things that are listed...
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Manager
MEDITECH is a huge part of making sure we have good continuity of care and overall effectiveness so...
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Manager
MEDITECH’s system is just a tool so as long as we use it correctly or don’t misuse it. It shouldn’t...
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CMIO
Expanse Ambulatory PM provides for the strong integration of information across all areas of care,...
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Physician
MEDITECH keeps their promises. There have been some challenges along the way, but I don't feel like...
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Physician
MEDITECH is very responsive as a company, and we have a very strong relationship with them. MEDITECH...
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CMIO
Expanse Ambulatory PM has made a lot of things that we do easier. One of our hospitals is especially...
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CMIO
MEDITECH keeps their promises but isn't always on time with keeping those promises. I wasn't...
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Analyst/Coordinator
When MEDITECH put out the release changes, sometimes they were not complete with the testing...
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Analyst/Coordinator
In terms of solutions, MEDITECH is not as expensive as their competitors. I feel like for the care...
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Analyst/Coordinator
Expanse Ambulatory PM is a great product to integrate with our acute system. If a hospital has...
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CIO
MEDITECH can improve by having better communications between departments and applications to improve...
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CIO
We have a very solid partnership relationship with MEDITECH, so we have ongoing calls with their...
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Director
I would say the product doesn't quite work as promoted because there are some add-on products that...
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Analyst/Coordinator
There is an obvious cost for adding interfaces to this system. Modules that are rolled out to early...
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Analyst/Coordinator
This system is pretty cohesive. Once users get it set up properly, they will have a good experience.
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Analyst/Coordinator
I know that MEDITECH has a lot of turnover. The vendor hires young students out of college. These...
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Analyst/Coordinator
Our providers would like this system to require fewer clicks. It would be great if everything could...
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Analyst/Coordinator
We work with MEDITECH's support almost every day. The support team members have been pretty good...
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Analyst/Coordinator
We recently had to engage with the vendor's high-level administrative group to get something fixed....
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Analyst/Coordinator
The vendor has laid out some milestones and road maps for us. They have offered us some new things...
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CIO
The specialty practices like ear, nose, throat, and gastro don’t have a tremendous amount of...
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CIO
The ambulatory side of the product is still maturing, but it doesn’t have any holes. However, there...
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CIO
Expanse Ambulatory PM would be great for any practice with limited disease types or chronic...
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CIO
MEDITECH provided a bunch of tools for us to use, and they also extended a free offer to use their...
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CIO
MEDITECH needs to make the product more mature and make sure that they fully understand how an...
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CIO
If we compared the top vendors, we couldn't find a better system than MEDITECH in terms of money....
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Director
I would tell others to pay attention to how many licenses are being billed because MEDITECH watches...
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CIO
Scheduling is a bit of a challenge. Expanse Ambulatory PM is fairly robust in its capabilities, but...
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CIO
MEDITECH is definitely a partner with us. They assigned a director that is involved with the issues...
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