Medsynapse PACS (Global) Commentary
Filtered view: All

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
View Advanced Filters
Advanced Filters
Region Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Manager

Product

During the past year, we have seen improvements in the reporting capabilities in Medsynapse PACS....

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

We view Medsynaptic as a mentor and partner.

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

As we grow, there is an ongoing need to manage the data storage. We had an experience where our...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

I would like Medsynaptic to be proactive in terms of performance engineering on the large volume...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

Medsynapse PACS gives every medical professional the ability to access images and reports at the...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Medsynaptic needs to push toward browser independence. The solution is up to the mark, with this one...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship, Product

Medsynaptic has been an incredible partner. There have been consistent improvements on the platform...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

We have come a long way with Medsynaptic. We can deliver PACS images on our internal application so...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Relationship

Medsynaptic is honest and a very professional team. They don't tell you to your face, even if you...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Product

There is a delay in the vendor giving us what we need. They give us solutions, but since they aren't...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

What I like about the product is that it is very simple to use. The UI is very good, and the viewer...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

With issues and new integrations, Medsynaptic is very proactive. We can easily access services and...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The product is very user friendly, so our clinicians are very happy with it. With the current...

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Product

Right now, only a limited number of applications can be integrated with the cloud-based application....

Dec 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The main thing Medsynaptic could improve is the dashboard because we just need some type of...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The most important thing about Medsynapse PACS is that it is stable; earlier, we had a product that...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Medsynaptic’s support is okay. The level-one support staff is always available. It is when things go...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Product

Medsynaptic’s strengths are their stability and support. Medsynapse PACS is very straightforward to...

Nov 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

Medsynapse PACS is a very helpful tool. Medsynaptic does individual customization of their software,...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty, Relationship

Medsynaptic has a good support system, and that is one of the major reasons I want to stick with...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

Medsynaptic can improve because I have encountered crashes while trying to load images on my...

Oct 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The product is very stable. The interface is user friendly, and there is a good return on...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

I haven’t had any challenges with Medsynaptic. When we have any type of issue in Medsynapse PACS,...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Medsynapse PACS is a very good, beautiful software, and its functionality is perfect. It is very...

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Medsynapse PACS is very cheap and affordable and is the best product in my country from that perspective....

Sep 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

We have many customers in our hospital, and our SLA response time with Medsynaptic is too long. We...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

When our Medsynaptic support person responds, they are quick at troubleshooting our issues, and they...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Value

We chose Medsynapse PACS because the product had a reasonable price.

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Culture

There are some features we want Medsynaptic to develop, but sometimes they have a long response...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

The basic function of Medsynapse PACS is okay, but there could be some improvements, for example, in...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

Medsynaptic should train their clients for free every year to improve their knowledge of the...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Some of the functions in Medsynapse PACS are good. For example, it is convenient that the program...

Jul 2023
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF