IBM iConnect Access (Image Exchange)
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Monique Rasband
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User Commentary

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Analyst/Coordinator

Service and Support

Things are bad when IBM iConnect Access goes down. We have to contact an outsourced IT group to...

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

If we do a fair amount of maintenance on the system, such as purging databases, rebooting servers,...

Jun 2022
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Analyst/Coordinator

Functionality and Upgrades

I would say that the users who are using IBM iConnect Access for image sharing do not like the...

Jun 2022
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Analyst/Coordinator

Implementation and Training

The people on the outside feel that IBM iConnect Access is okay for sharing images. The big thing...

Jun 2022
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Analyst/Coordinator

Future Outlook

IBM iConnect Access has been a solid product for us. We are waiting on an upgrade to our NPI system...

Mar 2022
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Analyst/Coordinator

Functionality and Upgrades

We have had our fair share of challenges with IBM Watson Health, but we finally are in a better spot...

Feb 2022
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Analyst/Coordinator

Future Outlook

The IBM iConnect Access product is actually good. There are a lot of physicians that are not...

Feb 2022
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Analyst/Coordinator

Functionality and Upgrades

The product is linking fine with our EHR. It is not a lot of work, but it took a lot of work to get...

Feb 2022
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CEO/President

Functionality and Upgrades

We haven’t seen any issues with integration. IBM iConnect Access is a solid solution that works...

Feb 2022
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CEO/President

Relationship

Our main issue with IBM Watson Health is they do not keep their promises or continually develop...

Feb 2022
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Manager

Functionality and Upgrades

We are very happy with the system. We use it quite a bit. Referring physicians and patients can look...

Feb 2022
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Manager

Interfacing and Integration

The vendor has integration goals, but I don't know that they have reached them all.

Feb 2022
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Manager

Service and Support

The vendor is very proactive when it comes to IBM iConnect Access. They will often call me before I...

Feb 2022
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Manager

Functionality and Upgrades

One fix causes problems somewhere else; it never solves all my problems like the vendor hopes it...

Feb 2022
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Manager

Functionality and Upgrades

The solution is pretty cutting edge when it comes to sharing images because we can send images to...

Jan 2022
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Manager

Functionality and Upgrades

In bigger hospitals, when we send exams through methods other than IBM iConnect Access, the...

Jan 2022
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Manager

Other Observations & Comments

IBM iConnect Access is on the tactical side of things. If we want to do something different with the...

Jan 2022
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Manager

Technology

IBM iConnect Access works great. It does not ever crash. It is very dependable, and we are pretty...

Jan 2022
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CIO

Functionality and Upgrades

IBM iConnect Access could be improved on the image exchange portion. The system works fine, and we...

Oct 2021
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CIO

Interfacing and Integration

IBM iConnect Access is part of our universal viewer. It is nice to have something that is part of...

Oct 2021
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Analyst/Coordinator

Implementation and Training

IBM Watson Health didn't scale appropriately. That was the reason for our failed implementation.

Oct 2021
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Analyst/Coordinator

Functionality and Upgrades

I haven't seen much recent development on the system. From an executive standpoint, I don't think...

Oct 2021
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Analyst/Coordinator

Functionality and Upgrades

We have seen functionality moving out of IBM iConnect Access with upgrades. IBM Watson Health...

Oct 2021
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Manager

Functionality and Upgrades

IBM iConnect Access is a great way to reach out to referring doctors and draw business in with the...

Sep 2021
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Manager

Functionality and Upgrades

The product currently doesn't have any patient-linking functionality. That means that if a person...

Sep 2021
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