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User Commentary
Service and Support
Things are bad when IBM iConnect Access goes down. We have to contact an outsourced IT group to...
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Functionality and Upgrades
If we do a fair amount of maintenance on the system, such as purging databases, rebooting servers,...
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Functionality and Upgrades
I would say that the users who are using IBM iConnect Access for image sharing do not like the...
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Implementation and Training
The people on the outside feel that IBM iConnect Access is okay for sharing images. The big thing...
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Future Outlook
IBM iConnect Access has been a solid product for us. We are waiting on an upgrade to our NPI system...
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Functionality and Upgrades
We have had our fair share of challenges with IBM Watson Health, but we finally are in a better spot...
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Future Outlook
The IBM iConnect Access product is actually good. There are a lot of physicians that are not...
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Functionality and Upgrades
The product is linking fine with our EHR. It is not a lot of work, but it took a lot of work to get...
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Functionality and Upgrades
We haven’t seen any issues with integration. IBM iConnect Access is a solid solution that works...
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Relationship
Our main issue with IBM Watson Health is they do not keep their promises or continually develop...
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Functionality and Upgrades
We are very happy with the system. We use it quite a bit. Referring physicians and patients can look...
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Interfacing and Integration
The vendor has integration goals, but I don't know that they have reached them all.
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Service and Support
The vendor is very proactive when it comes to IBM iConnect Access. They will often call me before I...
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Functionality and Upgrades
One fix causes problems somewhere else; it never solves all my problems like the vendor hopes it...
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Functionality and Upgrades
The solution is pretty cutting edge when it comes to sharing images because we can send images to...
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Functionality and Upgrades
In bigger hospitals, when we send exams through methods other than IBM iConnect Access, the...
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Other Observations & Comments
IBM iConnect Access is on the tactical side of things. If we want to do something different with the...
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Technology
IBM iConnect Access works great. It does not ever crash. It is very dependable, and we are pretty...
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Functionality and Upgrades
IBM iConnect Access could be improved on the image exchange portion. The system works fine, and we...
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Interfacing and Integration
IBM iConnect Access is part of our universal viewer. It is nice to have something that is part of...
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Implementation and Training
IBM Watson Health didn't scale appropriately. That was the reason for our failed implementation.
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Functionality and Upgrades
I haven't seen much recent development on the system. From an executive standpoint, I don't think...
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Functionality and Upgrades
We have seen functionality moving out of IBM iConnect Access with upgrades. IBM Watson Health...
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Functionality and Upgrades
IBM iConnect Access is a great way to reach out to referring doctors and draw business in with the...
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Functionality and Upgrades
The product currently doesn't have any patient-linking functionality. That means that if a person...
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