Commentary Summary
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User Commentary
Relationship
IBM Watson Health has a reliable product with strong professional services.
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Other Observations & Comments
We would like to have a stronger project manager from IBM Watson Health. In terms of changes that we...
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Service and Support
One of the vendor's biggest strengths is how fast their support people are at replying to us in...
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Functionality and Upgrades
I would like to see more intuitive configurations and user preference settings in the system.
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Functionality and Upgrades
Merge PACS is quite robust, and it has had very few outages.
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Service and Support
The vendor's biggest strengths are their technical support teams and their US-based architecture and...
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Functionality and Upgrades
I would like to see improvements to the system's multi-selection functionality. I would also like to...
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Service and Support
I would like the vendor to increase their EMEA support team's abilities in order to reduce...
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Functionality and Upgrades
Having a volumetric lung measurement option within the solution's diagnostic viewer would bring the...
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Service and Support
The vendor committed to deploying workflow efficiencies, but those enhancements haven't been forthcoming....
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