Merge Universal Viewer (Image Exchange) Commentary
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Subject Expert
Monique Rasband
VP of Imaging & Oncology
KLAS VP of Imaging & Oncology - Monique Rasband
 
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User Commentary

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Manager

Relationship

I have been very happy with the web support we have received from Merative. Merative is really good....

Jul 2024
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Manager

Operations, Product

Merge Universal Viewer is basically just the web version of our PACS. It is pretty easy to use. We...

Jul 2024
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Manager

Operations

We could do a little better on our training with Merge Universal Viewer. I prefer hands-on meetings....

Jul 2024
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Manager

Value

It would be nice if we were a hub organization, but I don't think we want to pay that cost. We are...

Jul 2024
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Manager

Product

It is easy to import images with Merge Universal Viewer because it looks at our enterprise archive...

Jun 2024
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Manager

Product

I would like Merative to improve the share function for larger studies and to make that process a...

Jun 2024
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Manager

Product

Merge Universal Viewer is all tied into one. So, we use the service as a backup. If other, more...

Jun 2024
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Analyst/Coordinator

Operations

I can't recall whether we have ever received training on Merge Universal Viewer, even when we did an...

Jun 2024
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Analyst/Coordinator

Product

We have had some good successes with Merge Universal Viewer. Merative continues to add useful...

Jun 2024
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Analyst/Coordinator

Product

We do a lot of image exchange with other facilities, whether we are sending studies to them or...

Jun 2024
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Manager

Loyalty

We have not used the image exchange features as well as we could have. In the past, we used the...

Jun 2024
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Manager

Operations, Product

I like that Merge Universal Viewer is somewhat easy to use for our internal staff when reconciling...

Mar 2024
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Manager

Loyalty, Product

One of the downfalls that I have noticed with Merge Universal Viewer is that if a patient has...

Mar 2024
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Analyst/Coordinator

Loyalty, Value

We are moving away from this application. The support is probably the biggest reason. The burden of...

Feb 2024
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Analyst/Coordinator

Loyalty, Value

It has been a while since I have seen something new that has excited me about the Merge Universal...

Feb 2024
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CEO/President

Loyalty

We have not seen a lot of innovation from Merative when it comes to the iConnect image exchange...

Dec 2023
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Manager

Product

The universal viewer part of the product is basically a web version of Merge PACS, and the universal...

Dec 2023
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Manager

Product

I would like to see a little more integration in the product’s work list, but I'm not complaining...

Dec 2023
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Manager

Relationship

The vendor’s support team is awesome. I can call in, or if I have a ticket, there is usually a...

Dec 2023
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