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2023 Best in KLAS Awards - Software and Services 2023 Best in KLAS Awards - Software and Services
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2023 Best in KLAS Awards - Software and Services

author - Sam Eaquinto
Author
Sam Eaquinto
 
February 8, 2023 | Read Time: 11  minutes

The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2023.

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Best in KLAS Winners

By Category

Inpatient Clinical Care TOP

340B Management Systems
PharmaForce 340B

91.0

Acute Care EMR (Large - Over 400 Beds)
Epic EpicCare Inpatient EMR

89.4

Acute Care EMR (Medium - 151-400 Beds)
Epic EpicCare Inpatient EMR

91.9

Acute Care EMR (Small - 1-150 Beds)
MEDITECH Expanse Acute Care EMR

84.8

Automated Dispensing Cabinets
BD Pyxis MedStation ES

85.7

Clinical Communications (Acute)
Epic Secure Chat

91.0

Clinical Decision Support: Care Plans and Order Sets
Zynx Health Zynx Order Sets and Care Plans

91.9

Clinical Decision Support: Point-of-Care Clinical Reference
Merative (formerly IBM) Micromedex Solutions

89.3

Data Archiving
Galen Healthcare VitalCenter Online Archival

95.8

Drug Diversion Monitoring
Protenus Diversion Analytics

87.7

Infection Control and Monitoring
Wolters Kluwer Sentri7 Infection Prevention

93.2

Integration Engines
Lyniate Corepoint

95.7

IV Workflow Management
BD PharmacyKeeper Verification (Grifols)

87.1

Medication Inventory Management
Epic Willow Inventory (Inpatient)

85.9

Pharmacy Surveillance
VigiLanz Pharmacy Surveillance

91.1

Smart Pumps (EMR-Integrated)
ICU Medical Plum 360 (LVP)

88.5

Smart Pumps (Traditional)
ICU Medical Plum 360 (LVP)

84.6

Ambulatory and Post Acute Care TOP

Ambulatory EMR (11-75 Physicians) (Independent)
athenahealth athenaClinicals

85.3

Ambulatory EMR (Health System Owned)
Epic EpicCare Ambulatory EMR

88.6

Ambulatory EMR (Over 75 Physicians) (Independent)
Epic EpicCare Ambulatory EMR

91.4

Ambulatory RCM Services
R1 Physician RCM Services

81.8

Ambulatory Surgery Center Solutions
Surgical Information Systems (SIS) SIS Charts

90.8

Behavioral Health
Credible Behavioral Health Enterprise Software

76.4

Hospice (Independent)
WellSky Hospice & Palliative

82.4

Long-Term Care
PointClickCare

84.7

Outpatient Therapy/Rehab
Raintree Systems TherapyRehab Plus

83.7

Practice Management (Health System Owned)
Epic Resolute/Prelude/Cadence Ambulatory

91.7

Financial / Revenue Cycle / HIM TOP

Business Decision Support
Strata Decision Technology StrataJazz Decision Support

92.3

Claims Management and Clearinghouse
Experian Health ClaimSource

90.9

Clinical Documentation Integrity
Iodine Software AwareCDI

90.0

Complex Claims Services
Revecore Complex Claims Services

95.7

Computer-Assisted Coding (CAC)
Dolbey Fusion CAC

89.7

Credentialing
ASM MD-Staff

90.7

Data and Analytics Platforms
Innovaccer Data Platform

94.9

Debt Collection Services
RSi Debt Collection Services

92.1

Enterprise Resource Planning (ERP)
Workday HCM, Financial Management and Supply Chain (ERP)

86.2

Financial Planning and Analysis
Strata Decision Technology StrataJazz Financial Planning

87.6

Healthcare Artificial Intelligence: Data Science Solutions
ClosedLoop Healthcare’s Data Science Platform

95.2

Healthcare Safety, Risk and Compliance Management
Performance Health Partners Safety, Risk, and Compliance Solutions

93.0

Insurance Discovery
FinThrive Insurance Discover

93.5

Patient Access
AccuReg Patient Access

89.3

Patient Financial Engagement
Waystar Patient Financial Experience

91.8

Patient Financing Services
CarePayment CarePayment Patient Financing

93.8

Patient Flow
Epic Grand Central Patient Flow (full suite)

90.5

Real-Time Location Systems (RTLS)
Securitas Healthcare (formerly STANLEY Healthcare) MobileView (Hardware & Software)

84.0

Revenue Cycle: Chargemaster Management
The Craneware Group Chargemaster Toolkit

91.3

Revenue Cycle: Contract Management
Experian Health Contract Management & Analysis

90.7

Robotic Process Automation
Cloudmed (an R1 Company) Cloudmed Automation

93.3

Scheduling: Nurse and Staff
QGenda Nurse & Staff Scheduling

89.8

Scheduling: Physician
QGenda Shift Admin Scheduling

93.1

Speech Recognition: Front-End EMR
Nuance Dragon Medical One

92.4

Talent Management
Workday Human Capital Management

90.1

Time and Attendance
symplr Time and Attendance (formerly API Healthcare)

86.0

Value Based Care TOP

Digital Rounding
Huron Rounding

89.6

EMR-Centric Virtual Care Platforms
Elation Health Elation Telehealth

91.8

Patient Communications
CipherHealth CipherOutreach

89.8

Patient Portals
Epic MyChart

88.7

Patient-Driven Care Management
Wolters Kluwer Emmi

86.1

Population Health Management
Azara Healthcare DRVS

90.1

Remote Patient Monitoring
Health Recovery Solutions HRS Remote Patient Monitoring Platform

87.4

Security and Privacy TOP

Healthcare IoT Security
Medigate by Claroty Medigate IoMT Solutions

95.6

Identity and Access Management (Access Management)
Duo Trusted Access (Mostly MFA and EPCS)

87.4

Patient Privacy Monitoring
Protenus Patient Privacy Monitoring

92.1

Security and Privacy Consulting Services
Impact Advisors Security & Privacy Consulting Services

99.5

Security and Privacy Managed Services
Fortified Health Security Security & Privacy Managed Services

91.6

Services and Consulting TOP

Application Hosting
Epic Application Hosting

91.1

Clinical Optimization
Galen Healthcare Clinical Optimization

98.3

Denials Management Services
Cloudmed (an R1 Company) Denials Management Services

95.7

Digital Transformation Consulting
Chartis Digital Transformation Consulting

96.6

Eligibility Enrollment Services
Change Healthcare Eligibility and Enrollment Advocate

84.8

ERP Business Transformation and Implementation Leadership
Huron ERP Business Transformation & Implementation Leadership

94.7

ERP Implementation Leadership
Impact Advisors ERP Implementation Leadership

96.6

Extended Business Office
Guidehouse Extended Business Office

89.3

Financial Improvement Consulting
Impact Advisors Financial Improvement Consulting

94.4

Go-Live Support
Medasource Go-Live Support

96.5

Healthcare Management Consulting
Chartis Healthcare Management Consulting

94.9

HIT Advisory Services
Guidehouse IT Advisory Services

96.9

HIT Core Clinical Implementation Leadership
Nordic HIT Core Clinical Implementation Leadership

94.6

HIT Staffing
iMethods HIT Staffing

98.0

Managed IT Services
Pivot Point Consulting, a Vaco Company Managed IT Services

94.6

Outsourced Coding
Oxford Global Resources Outsourced Coding

94.1

Physician Advisory Services
XSOLIS Physician Advisory Services

95.2

Release of Information
Sharecare Release of Information

90.5

Revenue Cycle Optimization
Chi-Matic Revenue Cycle Optimization

97.0

Revenue Cycle Outsourcing
Guidehouse Revenue Cycle Outsourcing

91.1

Strategy, Growth and Consolidation Consulting
Guidehouse Strategy, Growth, and Consolidation Consulting

95.9

Technical Services
Prominence Technical Services

95.7

Transcription Services
AQuity Solutions Transcription Services

91.6

Underpayment Recovery Services
Revecore Underpayment Recovery Services (BLS)

92.6

Value-Based Care Consulting
PINC AI (formerly Premier) Value Based Care Consulting

92.5

Value-Based Care Managed Services
Arcadia Value-Based Care Managed Services

87.0

Virtual Scribing Services
AQuity Solutions Real-Time Virtual Scribes

85.6

Imaging Systems and Equipment TOP

Cardiology
Merative (formerly IBM) Merge Cardio

82.7

Cardiology Hemodynamics
Merative (formerly IBM) Merge Hemo

85.7

Image Exchange
Nuance PowerShare

89.1

Oncology: Medical
Epic Beacon

88.6

Oncology: Radiation
Varian (A Siemens Healthineers Company) ARIA

88.7

Speech Recognition: Front-End Imaging
3M MModal Fluency for Imaging

93.4

Universal Viewer (Imaging)
Visage Imaging Visage 7

90.2

Vendor Neutral Archive (VNA)
Fujifilm Synapse VNA (TeraMedica)

88.3

Payer Solutions TOP

Claims and Administration Platforms (Payer)
HealthEdge HealthRules Payer

76.6

CMS Payer Interoperability
Edifecs XEngine Server For FHIR

87.9

Employer-Sponsored Healthcare Services
Marathon Health Employer-Sponsored Healthcare Services

91.2

IT Consulting Services (Payer)
EMIDS IT Consulting Services (Payer)

86.1

Quality Analytics (Payer)
MedInsight Quality Analytics

84.7

Risk Adjustment
Vatica Health Risk Adjustment and Quality of Care Solution

92.5

KLAS Research published our first Performance Report in 1999. Since then, Best in KLAS has grown to include a broad range of healthcare software and services. We are thankful for the tens of thousands of provider voices that make this annual report a reality.

author - Elizabeth Pew
Writer
Elizabeth Pew
author - Jess Wallace-Simpson
Designer
Jess Wallace-Simpson
author - Natalie Jamison
Project Manager
Natalie Jamison
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This material is copyrighted. Any organization gaining unauthorized access to this report will be liable to compensate KLAS for the full retail price. Please see the KLAS DATA USE POLICY for information regarding use of this report. © 2024 KLAS Research, LLC. All Rights Reserved. NOTE: Performance scores may change significantly when including newly interviewed provider organizations, especially when added to a smaller sample size like in emerging markets with a small number of live clients. The findings presented are not meant to be conclusive data for an entire client base.