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Merge Universal Viewer (Image Exchange) Commentary
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Subject Expert
Monique Rasband
VP of Engagement
KLAS VP of Engagement - Monique Rasband
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
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User Commentary

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Manager

Loyalty

We might be changing Merge Universal Viewer out. We're thinking about making some organizational...

Unrated
May 2026

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Manager

Value

The image exchange system is not that expensive. And for what we pay for it, we're getting our...

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May 2026

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Manager

Operations

Merge by Merative doesn't do a lot of training with the image exchange solution.

Unrated
May 2026

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Manager

Loyalty, Product

All the big players in our state are going with a certain vendor. Some organizations can set that...

Unrated
May 2026

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CIO

Product

The original concept of image sharing was great, but we are not satisfied with the execution.

Unrated
Feb 2026

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CIO

Relationship

Merge does not provide the partnership we needed. We are dissatisfied with their support.

Unrated
Feb 2026

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Manager

Relationship, Product

Merge Universal Viewer works really well overall. Merge has been very helpful with integration. We...

Unrated
Nov 2025

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Manager

Relationship

The support from Merge by Merative is excellent. One of my favorite things about Merge by Merative...

Unrated
Oct 2025

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Director

Relationship

This is not the first time I have worked with the vendor. As a whole, the vendor has very strong...

Unrated
Aug 2025

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Director

Operations

The biggest area of opportunity for the vendor would really be in the implementation phase. They...

Unrated
Aug 2025

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Director

Operations

We have had a few upgrades for Merge Universal Viewer, and the support from the vendor is great....

Unrated
Aug 2025

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