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User Commentary
OneView helps us keep up with all of our credentialing documents. It has been really helpful in...
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The vendor is pretty attentive to anything that we ever have questions or concerns about.
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I am aware of the acquisition, and we have had a good experience with it. I can't say anything bad...
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The Modio Health system has served its purpose. In the beginning, I had all kinds of ideas. But over...
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Modio Health has trainings and sends out emails to let us know about things. Modio Health is very...
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The system is good; I don't have an issue with it. I would absolutely recommend the system. I would...
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Some things could be added. In different parts of the chart, when we go into a provider's profile on...
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Modio Health is pretty regular about creating new technology, and they don't force it on us, but...
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If we have applications that need to be updated, Modio Health is right there with me and asks me...
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The vendor could be better with some different types of alerts for individual providers. If we have...
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We have to give access to other members of our organization that have read-only access, and some...
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Modio Health has been really good about charging for certain things. I always ask them to be on the...
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The most important thing to me is customer service, and Modio Health has great customer service....
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We have to figure out how to make OneView work with our integration goals in the long run. We use...
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In the future, I should understand more of what the product can do, and then I can propose what else...
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We need to make some minor modifications, but Modio Health controls the main data set. We need...
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We can download license updates with the product. We also get alerts frequently about data we put in...
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Sometimes I wish that Modio Health would just run a script in the background and do things for us,...
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I need reports from the product that I cannot get. The system gives me a list of alerts, but I can't...
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Modio Health should cover the fees we have to pay for automatic license updates in our area.
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We get pretty good reports. They are easy to run and are clear to read. Some of our other staff...
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There is no nickel-and-diming from Modio Health. The price that they give us is the price that we...
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OneView is more expensive than the solution that we are moving to, and we get much less from it than...
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Modio Health keeps their promises, but we don't really rely on them for anything. They haven't had...
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Our satisfaction with Modio Health's executive involvement is low due to some recent issues that we...
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The solution definitely works the way that it is promoted to work. We haven't had any problems with...
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Considering some of the things that I wish Modio Health had, I am not fully satisfied with the...
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We are going to be leaving OneView. I have tried to see whether we could use the solution in the...
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I use the vendor's support chat a lot, and Modio Health's support people are always able to...
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We are going to start looking at some other options to replace the system with. Some of the things...
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I have recommended OneView to other organizations based on their situations and the way that their...
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Modio Health makes time for their clients. Whenever we have a question that they can't understand,...
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We are still working on integration. We have discussed integrating with other platforms, but I don’t...
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OneView is easy to navigate and add things to, and we are able to work out of the system quickly....
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There is always room for improvement in any situation. We are still new to OneView, so there are...
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We use the tool for physicians. If we need anything added, all we have to do is reach out, and Modio...
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If we need to understand something, Modio Health constantly offers us training. There are things in...
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We aren't able to configure very much in the system on our own. We are really reliant on the...
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Modio Health does a great job with their training. Our vendor representative is wonderful. They have...
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Modio Health will acknowledge that they have received a message within an hour or so of us sending...
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I would really like to see more customization options for the system's reports. We can only pull...
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There are no cons for us with Modio Health’s product; I only have great things to say about the...
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A representative helped us manage our contract, set us up with a project manager, and met with us...
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Modio Health is a younger company, so they are willing to customize a lot of reports and map our...
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Our system before OneView didn't perform well, so we were using spreadsheets. Going from that to a...
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Modio Health needs to keep looking at everything as they grow because they are getting so big. From...
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The CME and licensure expiration automations in Modio Health's product could use work. When my...
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Modio Health encountered a major disrupter post-implementation, and their response to that...
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The customer support from Modio Health was excellent. However, over time, the vendor has taken on...
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The implementation of OneView went very well. We had weekly meetings with our Modio Health resource,...
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OneView is best for a small to midsize organization but not for an enterprise-level organization. If...
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OneView is not the perfect solution, but with it, large portions of my team's work have gone from...
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The impact of the acquisition has been pretty positive because some things are a little more...
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Modio Health offers Modio University, and they are consistently offering refresher courses on...
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I really like the support chat feature. The support staff is very helpful, and they do whatever they...
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We get emails regularly from the vendor about things that they are working on and how close they are...
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We can give feedback on what new feature we want, and the vendor sends an email saying they have...
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I don’t care for the tracking tool. I don't really use it. I stopped using it because it isn't very...
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I haven’t had any problems with Modio Health or their product. My area and other areas within the...
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Modio Health sticks to the schedule that we agree to before every year. We start a contract, we tell...
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Modio Health advises us if there are going to be changes, and we can go into the system to see the...
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Modio Health doesn’t give any false hopes. Modio Health says what they can do, and that is what they...
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When we initially worked with Modio Health, they promoted things that the system does, but it...
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I am looking forward to a certain implementation. When we started, Modio Health said they were...
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The system is self-explanatory. We enter something and click a button, and the system brings things...
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One reason we selected Modio Health is that they have a chat box. If I have a problem while I am...
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We have an assigned representative who is our main contact. But several other people from the...
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Modio Health's overall cost was a big deciding factor. The nice thing about Modio Health is that we...
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Now that things are getting back to normal, we have started using OneView to its fullest potential....
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Modio Health offers a lot of online training through Modio University. That is helpful to us. Modio...
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We get a flat fee every month for Modio Health's services. They don’t nickel-and-dime us. I haven’t...
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Modio Health is fair about pricing. They don’t try to charge too much for anything. They did have a...
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Modio Health does so many upgrades that I don’t even notice because they are smooth, and that is a...
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OneView is very self-explanatory and easy to use. We aren't using all the functions; we just use the...
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We can verify someone’s licensure through a state or federal website. Modio Health is always...
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Modio Health's system works great for our organization. The system can do anything we need it to do....
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We have integrated OneView into our workflows. That was pretty seamless. Modio Health worked...
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We don’t export anything directly to another organization. We can print out a file or an application...
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Modio Health didn’t show us everything the system can do, but I understand where they were coming...
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OneView is a robust system, but it isn't overly complicated. It can be customized to the needs of...
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Modio Health’s support is very accessible. The vendor has a chat feature that works well. It is very...
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We turned over some credentialing to Modio Health to do onboarding for us, and they weren’t as...
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OneView makes me more efficient. It is far ahead in terms of keeping track of what we have going on....
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The vendor does very well with ongoing training. They send out videos and always send updated things...
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Because of the way we operate, the ability to configure our workflows within individual systems is...
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Everything had been done on paper prior to OneView. The solution has been fantastic for organizing,...
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We might not keep OneView long term because of changes happening in the future. Modio Health has...
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OneView completely changed my life and made everything so much more streamlined. For the world of...
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The support and customer service at Modio Health are top notch. I have never dealt with a company...
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Modio Health has a new version of OneView, and we had a teaser a while back of what the new upgrade...
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I like the product. It is a great way to organize, track, and maintain our credentialing and...
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One thing that has improved efficiency is the connection between Modio Health's system and our...
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We have automation in some areas but not in other areas. We would like OneView to talk to our EMR....
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I only have wonderful things to say about Modio Health. OneView is a wonderful program because it...
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There is a fee for almost everything that we want to add to the system. The vendor does add some...
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OneView's interoperability is lacking. Half of that is our doctors' faults, but I have also asked...
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There are a few things that I need help with that can't be answered through Modio University. The...
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Modio Health always has classes that I can take online, and those classes are wonderful. We can...
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Modio Health's system has access to physician licenses, and it alerts us when they are about to...
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The package from Modio is based on a number of providers, and it includes all of their features. I...
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Modio University and any of Modio Health's webinars are super informative and easy to understand.
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Modio Health will usually send out emails if there is a problem.
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I am not sure how much the solution costs, but I know that my boss is very happy with its turnaround...
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Modio Health has come out with online tutorials and refresher courses that go over what they are...
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Overall, OneView cuts the headache of the process almost completely. OneView is a great product, and...
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Some staff members still have difficulty, but that depends on whether they are using their phone or...
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OneView allows us to track each provider and insurance for credentialing purposes. I appreciate that...
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When we signed up with Modio Health, we understood the onboarding fee. The first batch of forms that...
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When we run different reports and get the spreadsheet, we get so much information that when we are...
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Modio Health is doing pretty well with delivering new technology. They are actually getting updates...
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Some users complain that there are too many different ways to get the same results, and that makes...
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The onboarding process was as smooth as it could be, but it happened during a busy time of the year,...
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When I first started using the solution, I was brand new in the credentialing world. The vendor made...
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The folks at Modio Health are very easy to talk to. They will answer any and all of our questions....
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For the vendor's training, we were on conference calls almost every day. They went through the...
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Our main issue with the solution is its CME tracking. Everything else works really well and meets...
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My providers don’t like anything technology related. They send credentialing work to me and make me...
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As far as delivering new technology goes, Modio Health has been pretty consistent with their updates...
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Modio Health’s customer support is awesome. Any time that I ever have a random issue with the Modio...
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I like Modio Health’s people who worked on the implementation process. They have been fantastic...
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While the trainings Modio Health has been putting out are helpful, they are just on the same topic...
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I am a really big fan of the tracking feature. It is one of my favorite things to use. I create...
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I don’t know whether I would say the task section is a pain point. But I would still like it to be...
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Our experience with Modio Health is going great. Modio Health has been such a blessing for our...
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OneView makes it very simple to keep up with physician licensure and credentialing. We know our...
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I would definitely buy OneView again. The system works. The company has literally gone beyond all...
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When something goes wrong, it is very easy to get ahold of Modio Health, and they jump right on the...
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Modio Health has been very supportive of all of our new staff. The training they provide is very good....
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The platform really works well for us. It has definitely increased our efficiencies in what we do...
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The service from Modio Health has been really good for us. They are very responsive and are always...
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There is a platform that many providers and payers use that is a repository to store all of our...
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I would definitely recommend the system to others. I would tell others that OneView is almost an...
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OneView works pretty well. I don't have any problems with it, and it is easy to use. The system's...
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I have had some problems with running DEAs in OneView, but that is the only issue that I have had...
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I believe that Modio Health keeps all of their promises. I haven't had any problems with them. They...
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We haven't had to have any additional training from Modio Health because our people haven't changed....
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Modio Health is very responsive. They try to keep up with changes and to give us extra options. They...
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I would purchase OneView again because now we are used to it and feel comfortable. Modio Health has...
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With OneView, everything is garbage in, garbage out. A lot of things were just dumped into the...
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Modio Health is pretty supportive. We call for help, and they respond pretty quickly with the...
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I really like the people that I work with at Modio Health. They have been very helpful. It has been...
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OneView is user friendly and easy to update. The system is easy to manipulate. It is easy to pull...
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For things like updating the product in a timely manner or making sure that information flows...
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Modio Health continues to innovate OneView. They continue to upgrade it and make it better. OneView...
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I would tell other providers that OneView is only as good as the data we put in it and the...
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The vendor talks about rolling out new updates, releasing features, or understanding certain...
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We have a set number of forms we can map within OneView, and if we go over that number, we are...
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There are a couple of things in OneView that I would change to make it a little easier to work with....
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If somebody was needing some credentialing software, I would tell them that we use OneView and that...
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When we are in the provider profile in OneView, we can switch providers. Modio Health said we would...
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We do utilize OneView in our everyday workflow, but we still feel the need to incorporate separate...
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We would like to have a little box on the front page with Medicare and Medicaid access numbers and...
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When Modio Health sold us OneView, they told us it was going to make things easier and fix all our...
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Previously, my boss was using a credentialing service and paid so much money for a firm to...
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Modio Health could have done better with our initial training. I had a few issues in the beginning....
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I like how Modio Health keeps us with one contact person. Modio Health has more positive things than...
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OneView is so great. I literally would not be able to do my job without the features that it has....
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OneView is a data house for tracking my providers and all their information. Each person has a...
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OneView gives me the amount of lead time that I need before the expirations of licensures, which can...
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The Modio Health staff has just been incredible with setting up our practice on the software. They...
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Modio Health’s website is easy to navigate. Everything I need is up to date. The certifications,...
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Modio Health is responsive to my emails concerning questions that I have about providers or how to...
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OneView is helpful for me because I can put all of the information in there and get alerts about...
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We are supposed to have Modio Health do our credentialing rather than me doing it, but that has been...
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Modio Health has a chat function for support within the program, and the customer service person is...
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Modio Health has live webinars. I have wanted to do some of them, but the time hasn't worked for me,...
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The little chat feature for Modio Health's customer service is awesome. If we have a quick question...
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Modio Health has a new email process where we get a notification when there is a ticket. I know that...
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We need to notify Modio Health to add new people to the system. We can't add them ourselves. That is...
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I absolutely love OneView. I am still delighted with it. When I speak to my leaders, I always share...
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By using OneView, we are able to take individual files and grab bulk information. That is awesome,...
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We don't get a lot of forms mapped. The mapping is kind of pricey. Otherwise, we just pay a standard...
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Modio Health makes updates to various little parts of the system. Even when the updates don't...
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Modio Health's support people are always available and friendly. The vendor doesn't come to us for...
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I would absolutely recommend OneView. I have recommended it before to others. It is fantastic, and I...
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We were already feeling that the belt was too tight when we had a certain number of providers, and...
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When I run the facility report in OneView, I want to capture everyone's affiliation dates. Some...
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There is a bit of hesitancy from Modio Health when I want to add a payer. For payers directly linked...
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If a person is leaving and we inactivate their account and then they go to another organization and...
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One of the benefits of OneView is getting our clients to log in and use it, but we tend to not want...
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I like the fact that OneView was created by physicians. Since I work with physicians, I need them to...
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From the very beginning, as we were moving through the setup process, I had questions about the...
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Modio Health charges me for accounts that are in OneView based upon the type of account it is, and...
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Modio Health is very attentive about providing training for us. They created Modio University so we...
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I want Modio Health to continue to seek input from their customers and continue to use the same...
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When we ask the support people how to change or update forms, they have been been very responsive....
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The product is working wonderfully. I really like it. We haven't gotten to the point where it is...
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We plan to keep the product long term, and our plan is to automate everything, including the history...
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The implementation was pretty simple. We provided the vendor with the data we had on our providers,...
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There are some things that we would like to change about the product. I wish we didn't have to go to...
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Nothing is prepopulated, but each piece of information has its own specific box. For example, there...
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The vendor's prices are very affordable. Someone on our team says that they pay almost the same...
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Overall, we are very pleased. OneView helps us stay organized. It is a great tool. It is very easy...
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We could email Modio Health to add a new payer, for example. They tell us to allow for three...
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I would buy the system again. I was very involved in the decision. We reviewed the product as well...
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Modio Health is so much better than the vendor we came from. That vendor charged us for every little...
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We continue to grow, and we are looking to purge from the system clinicians that no longer work for...
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Modio Health was very involved in the implementation. They met with us weekly, even past the go-live...
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The system stands alone. However, probably one of the best parts of OneView is that it integrates...
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Modio Health is proactive. They have online seminars as well as Modio University for all of the...
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We are absolutely seeing outcomes. One of the biggest things that we were looking for was to have...
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Modio Health has been great through everything. The big thing for us is customer service, and they...
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OneView is simple. I submit the requisite information along with a release, and then the vendor...
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OneView is not part of our long-term plans. Eventually, I will probably bring some of the...
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Modio Health's system seems to be sufficient for what I need it for. Modio Health has been helpful...
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Modio Health has been really good in terms of supporting me with anything that I have had a question...
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The vendor has done very well with their implementations. Everything that I use the vendor for is...
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I probably haven't gotten my money's worth out of Modio Health's system because I haven't utilized...
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OneView helps us keep organized without Excel spreadsheets. OneView has reminders and updates. I...
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The vendor's support people are really easy to get ahold of.
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I would like to have some verification. I know that we can verify licensing, but if the vendor could...
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I like the solution a lot. It is a good spot for storing everything, then we can generate or update...
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The one complaint that I have heard from our staff is if a hospital, training facility, or program...
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I would like to see the vendor put some free-text fields in the first screen where all the personal...
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The vendor has been good to work with. We pay a lot for the system, but it is nice to have because...
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Thankfully, I haven’t had to use the support too often. I don’t have a lot of experience with the...
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This product is an expensive platform, and the ease of use sometimes depends on what we are doing....
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Our overall experience is good in the concept and the data that Modio Health can house because they...
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We were doing our credentialing and provisioning on paper, and we decided to look for an automated...
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Modio Health's support people are fabulous. Their updates are all done behind the scenes without any...
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The solution's screen layout is really simple to understand. It makes sense when users are looking...
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My representative is very responsive, and they find out the answer to our question if they don’t...
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We have never had a problem with Modio Health's charges. The vendor told us their rate per...
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We have been really pleased with the software. We used to have to have multiple people do our...
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When we have a problem, Modio Health has a little chat window where users type in their questions or...
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OneView is so user friendly that I haven't really had to train anybody on it. If my people go into...
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OneView doesn't have all of our specialties listed in it, so we have to name them differently. The...
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I don't really care for OneView's documents. For example, the DEA is listed under the solution's...
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If I have questions about things that I am waiting on to be part of OneView, Modio Health doesn't...
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What I really like is I can chat with somebody if I have a quick question, and they are very...
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I can run a national practitioner data bank report through the system versus having to go outside...
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I have referred the vendor to other companies who have purchased Modio Health's software. I believe...
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