OneView (Mostly Ambulatory) Commentary
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Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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CMO

Culture, Loyalty

Our administration was considering using an alternative to OneView to save money. I gave the other...

Jan 2024
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CMO

Culture, Value

I don't necessarily keep track of every charge from Modio Health. We recently changed our policy for...

Jan 2024
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CMO

Loyalty, Product

OneView’s biggest strength is a new feature with the ability to link to various organizations that...

Jan 2024
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CMO

Product

We use the OneView forms that are sent to the providers that are getting credentialed or...

Jan 2024
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CMO

Operations

Modio Health offers training. They send out emails and say we can go to Modio University and learn...

Jan 2024
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VP/Other Executive

Relationship

OneView is very easy to use. I’m not totally in touch with what they are doing with their...

Jan 2024
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Manager

Loyalty

It seems like OneView is going to be with us in the long term because we are going into both version...

Jan 2024
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Manager

Culture, Relationship

With Modio Health, a few things have taken longer than we expected. I get that, but for the most...

Jan 2024
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Manager

Operations, Product

OneView is very user friendly and easy on the eyes. In some systems, there is a lot of data...

Jan 2024
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Manager

Culture, Value

Modio Health avoids charging us for every little thing, and they work with us really well. We can...

Jan 2024
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Director

Product

I really like OneView. It is a helpful product. We have many different kinds of providers that all...

Dec 2023
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Director

Relationship

Modio Health is very responsive, and their support is really good. If we need to understand...

Dec 2023
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Director

Culture, Relationship, Value

Modio Health keeps their promises. If they say that the system does A, B, and C, then it will. If...

Dec 2023
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Director

Culture, Loyalty, Product

There are some nationwide items in OneView. For example, if we put a physician's name and...

Dec 2023
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Director

Relationship

The vendor is kind of passive when it comes to working with us. They will give us information, but...

Dec 2023
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Manager

Relationship

I feel like Modio Health does the very best that they can, but there are some things that we want to...

Oct 2023
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Manager

Loyalty, Product

With the new version of OneView, there are new options for running multiple OIG reports and...

Oct 2023
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Manager

Loyalty, Product

I am pleased with what OneView does, but there is still a handful of things that Modio Health is...

Oct 2023
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Manager

Product

Some things in OneView are automated, but when we have to make changes in the system, especially to...

Oct 2023
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Manager

Relationship

I feel like Modio Health definitely does offer good support for upgrades. However, the vendor...

Oct 2023
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Manager

Operations

We don't really get any ongoing training. When new things come up, Modio Health sends us an email,...

Oct 2023
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Manager

Product

There are some limitations, but I would buy OneView again. We are pretty pleased with the system....

Oct 2023
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Manager

Relationship

When we suggest things or ask Modio Health whether OneView can do something, they always take what...

Oct 2023
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Manager

Relationship

Modio Health’s customer service is really good. The customer service people are very responsive....

Oct 2023
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Analyst/Coordinator

Relationship

The support team is always fast and helpful. Every time I have ever needed them, they have been...

Sep 2023
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Analyst/Coordinator

Relationship, Product

Sometimes the tool used to pull verifications from the state licensing boards can be slow. Modio...

Sep 2023
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Analyst/Coordinator

Relationship, Product

We have forms that we submit to Modio Health, and then they map things out, so it is like our work...

Sep 2023
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Analyst/Coordinator

Product, Value

I really like the ability to send the application to the provider. I really like that we can send an...

Sep 2023
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Analyst/Coordinator

Value

We are getting our money's worth. OneView is better software than the product we had before. The...

Sep 2023
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Analyst/Coordinator

Relationship, Operations

Nothing seems to be out of the ordinary. The upgrades happen pretty quickly. When Modio Health has...

Sep 2023
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Analyst/Coordinator

Operations

Modio Health has always been really good about the training, and they will even talk to us...

Sep 2023
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Analyst/Coordinator

Product

Being able to have everything in one spot for quick access is amazing. However, it would be nice if...

Aug 2023
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Analyst/Coordinator

Relationship

Whenever I have had to contact the help desk team at Modio Health, the team has been quick to...

Aug 2023
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Analyst/Coordinator

Product

The system doesn't automate anything. It pulls licenses, but we have to go in on each license and...

Aug 2023
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Analyst/Coordinator

Value

OneView is one of the cheaper solutions on the market. It does not have all the bells and whistles...

Aug 2023
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Analyst/Coordinator

Relationship, Product

OneView comes with customized reports. If we need a specialized report, we have to contact the...

Aug 2023
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Analyst/Coordinator

Relationship

The last time that I had a meeting with Modio Health, they said they were changing the platform and...

Aug 2023
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Analyst/Coordinator

Culture, Loyalty, Product

The platform is designed so that when we do a new provider, we pull up a field and type in the...

Aug 2023
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Analyst/Coordinator

Relationship

Modio Health’s executives have reached out to me several times when we have had issues, and those...

Aug 2023
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Analyst/Coordinator

Relationship

I wouldn’t choose Modio Health again because we don't have control over our data. I can manually...

Aug 2023
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Analyst/Coordinator

Operations, Value

When Modio Health implements changes, the changes are implemented effectively. When we initially...

Aug 2023
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Analyst/Coordinator

Product

The vendor was not able to effectively map our credentialing application for us. The problem was...

Aug 2023
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Director

Value

Modio Health doesn’t nickel-and-dime us at all, and I think OneView is a good cost-based program for...

Jul 2023
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Director

Relationship

Modio Health's strength is that they notify me of what is new and how I can look things up. If I ask...

Jul 2023
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Director

Product

The only thing I wish OneView could do is alert me via email if there are upcoming needs or anything...

Jul 2023
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Director

Operations, Product

Our physicians use OneView well, but I don't think they realize they need to update stuff. They...

Jul 2023
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Director

Culture, Relationship

Modio Health is not always proactive about what they offer. They don't always have something new or...

Jul 2023
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Analyst/Coordinator

Product, Value

OneView is a wonderful product. It has definitely made my job a lot easier and more efficient. The...

May 2023
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Analyst/Coordinator

Loyalty

When we were looking at systems, OneView was the easiest to use, and that is why we chose it. We can...

May 2023
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Analyst/Coordinator

Relationship

I work one-on-one a lot with Modio Health’s development team. They have been helpful and...

May 2023
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CMO

Culture, Culture, Value, Value

We get our bill on a regular basis, and we pay it. It is based on how many providers use the...

Apr 2023
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CMO

Relationship, Relationship, Operations, Operations

I get emails from the vendor when they do upgrades with new features. We will have new states we...

Apr 2023
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CMO

Product, Product

OneView works fine for what we are using it for; we are extremely satisfied with the product....

Apr 2023
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CMO

Relationship, Relationship

The only support I have needed is new forms, and that has been fine. I haven't had any other issues...

Apr 2023
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CMO

Product, Product

One of the things I do on a regular basis is look at the people whose licenses are getting ready to...

Apr 2023
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CMO

Operations, Operations, Product, Product, Value, Value

I don't know whether there is any other product that would do what OneView does on a cheaper basis....

Apr 2023
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Manager

Product

Modio Health gets everything done in a timely manner and loads the credentialing things in the...

Apr 2023
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Manager

Relationship

I have a very good rapport with the credentialing person from Modio Health.

Apr 2023
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Manager

Culture, Value

Modio Health charges for every little thing. We have choices about the basics, and if we want...

Apr 2023
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Manager

Loyalty, Product

Overall, I like the product. I have chosen not to look at other credentialing platforms because I...

Apr 2023
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Manager

Product

One of the drawbacks of OneView is related to credentialing. I wish there were a way to import...

Apr 2023
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Manager

Relationship, Operations

If we need something and tell Modio Health sooner rather than later, there will be an update that...

Apr 2023
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Manager

Relationship

For a while, I wasn't hearing from my Modio Health contact person, and I expected that when I...

Apr 2023
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Manager

Relationship

A representative or customer service person reached out in the last little while, but they didn't...

Apr 2023
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Manager

Relationship, Product

Sometimes when we need to run a verification, there is a little thing that spins and spins. On...

Apr 2023
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Manager

Relationship

Modio Health’s support team is there for us. If anything goes wrong, the vendor responds and tells...

Apr 2023
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Manager

Product

OneView doesn't integrate with any of our current solutions. It is a standalone product, and we have...

Apr 2023
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Manager

Product

I really like the product. It is easier than a manual spreadsheet, but I just think it isn't being...

Apr 2023
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Manager

Product

There are fields in OneView that are not being utilized, and that is resulting in physicians falling...

Apr 2023
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Manager

Relationship

Modio Health is good about trying to help us, but they may not be as effective in helping us as we...

Apr 2023
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Manager

Product

I like the OneView platform. My issues are not really with the platform; my issues are with the...

Apr 2023
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Manager

Product

There are a lot of things in the system that just aren't filled out. There are actual abilities for...

Apr 2023
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Manager

Product

In credentialing, the OneView system is very user friendly, and it keeps all our data at our...

Apr 2023
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Manager

Operations

After our initial onboarding with OneView, we received no additional training, and the meetings we...

Apr 2023
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Analyst/Coordinator

Product

We have been using OneView for a number of years, and it has worked. We can easily navigate through...

Apr 2023
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Analyst/Coordinator

Relationship

One thing that would be nice is if we could get admin access to the platform. Every time we need to...

Apr 2023
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Analyst/Coordinator

Relationship

Modio Health’s support team is good; we are pretty happy with them. They are very responsive. Most...

Apr 2023
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Analyst/Coordinator

Relationship

The vendor has been great to work with. The product has hiccups once in a while, but Modio Health is...

Apr 2023
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VP/Other Executive

Loyalty

Modio Health is probably the easiest vendor to work with. I vetted a couple of other programs, and...

Apr 2023
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VP/Other Executive

Product

Modio Health's system has been great. It is a very robust system, so I haven't needed more because...

Apr 2023
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VP/Other Executive

Operations, Product

The ease of use could be better because the users need some training. The product is not just iPhone...

Apr 2023
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VP/Other Executive

Relationship

The vendor has alerts and things like that, and they are keeping on top of things. As far as support...

Apr 2023
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VP/Other Executive

Product

OneView is a really effective product.

Mar 2023
||
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Director

Product

We put all the information into the product and use the product to track licensing, insurance, and...

Mar 2023
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Director

Operations

Things have been going pretty well. Modio Health constantly updates their solution. The whole...

Mar 2023
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Director

Product

The only complaint I would have is that for medical staff credentialing, Modio Health will assign a...

Mar 2023
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Director

Relationship, Product

The only complaint I really have is that if I want to run a report, I don't have the capability of...

Mar 2023
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Director

Culture, Relationship

Modio Health lets us know when there is an issue going on. A year or so ago, there was an issue, and...

Mar 2023
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Director

Operations

Education is important for future customers. Modio Health has training called Modio University, and...

Mar 2023
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Director

Loyalty, Value

The cost of OneView compared to other solutions in this space is really reasonable. That is the one...

Mar 2023
||
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Director

Value

There are things that Modio Health will charge for, but we have behavior monitoring that we can add...

Mar 2023
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Analyst/Coordinator

Relationship

We don't have any problems with Modio Health. If we call them and say that something isn't right,...

Mar 2023
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Analyst/Coordinator

Relationship, Product

Modio Health helps keep us up-to-date and on top of compliance reports. The reports that we get show...

Mar 2023
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Analyst/Coordinator

Product

The only weakness that we see with OneView is the spreadsheet that has doctors on it. We have all...

Mar 2023
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Director

Product

Things are going well. We came from a very manual paper process, and OneView helped streamline the...

Mar 2023
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Director

Loyalty, Product

I probably would want to be open to other platforms that have more of a focus on HR. I think we went...

Mar 2023
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Director

Culture, Relationship

We were promised that there would be API capability, and then we were told there wasn't an API...

Mar 2023
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Director

Operations

Modio Health does offer a variety of training. I would like to see some more live options available.

Mar 2023
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Director

Loyalty, Product

The solution meets our needs in most areas. There are some improvements that could be made, but if...

Mar 2023
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(0)
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Director

Product

There is some ability for report running, but I would like to see the ability to send alerts to the...

Mar 2023
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Director

Relationship

Modio Health’s web support is immediate. We can get a response pretty quickly.

Mar 2023
||
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Director

Operations

Modio Health implemented a new login, and that implementation left the system down, and we couldn't...

Mar 2023
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