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OneView (Mostly Ambulatory) Commentary
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Mike Allen
Research Director
KLAS Research Director - Mike Allen
 
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User Commentary

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Analyst/Coordinator

Culture, Relationship, Product

Everything works fine in OneView. The programs that we have to verify licenses are easy to...

Aug 2024
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Analyst/Coordinator

Product

Considering the software that we used in the past, OneView is much more detailed and easy to use....

Aug 2024
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Analyst/Coordinator

Product

There are some boards that will allow users to verify whether someone is certified through the...

Aug 2024
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Analyst/Coordinator

Relationship

We have been very satisfied with Modio Health. As far as the vendor's customer service goes, if we...

Aug 2024
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VP/Other Executive

Product, Value

I would buy OneView again if we needed it. Modio Health made adjustments to the solution, and it...

Jul 2024
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VP/Other Executive

Value

Modio Health was really good about lumping in their price. Compared to other vendors who are gouging...

Jul 2024
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VP/Other Executive

Operations, Product

Modio Health has the ability to scale with a problem, and the user interface of the solution is...

Jul 2024
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VP/Other Executive

Relationship

I never dealt with Modio Health’s executive side other than to negotiate pricing. But if we had a...

Jul 2024
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VP/Other Executive

Loyalty, Value

We have moved away from Modio Health because it is a high-end managing company for credentialing,...

Jul 2024
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Analyst/Coordinator

Operations

Modio Health's executive team reached out to me when we had some major issues. Also, the...

Jul 2024
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Analyst/Coordinator

Product

We were not able to utilize sending out an application through OneView simply because of the way...

Jul 2024
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Analyst/Coordinator

Loyalty, Product

I do not like the recent upgrade. In the old version, my dashboard would have a list of providers. I...

Jul 2024
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Analyst/Coordinator

Relationship

I have mixed feelings about Modio Health's web support. The quality really depends on who I get from...

Jul 2024
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Analyst/Coordinator

Operations, Product

Before Modio Health started the implementation of the new version, the system would pull in basic...

Jul 2024
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Analyst/Coordinator

Value

I would say we probably have gotten our money's worth out of OneView. It is geared toward NCQA, so I...

Jul 2024
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Analyst/Coordinator

Relationship, Product, Value

I would not buy OneView again. It is not very conducive to hospital credentialing. OneView is...

Jul 2024
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Manager

Loyalty, Product

Modio Health came out with a new version for some of the expirables, licenses for providers, and all...

Jul 2024
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Manager

Product

Modio Health could probably improve on the functionality of a page or certain tab because OneView is...

Jul 2024
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Manager

Operations, Product, Value

Everything with OneView is great. Modio Health's system has saved us from paper file credentialing...

Jul 2024
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Manager

Relationship

Modio Health’s support staff system is phenomenal. They have the best customer service. The team...

Jul 2024
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Manager

Loyalty

We are unsure about our future with OneView because we are currently looking at other systems that...

Jul 2024
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Manager

Relationship

Whenever we have needed support or had an issue pop up, the vendor's support team has done a great...

Jul 2024
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Manager

Relationship, Operations

It has been quite a while since our go-live for OneView, but that was a really smooth transition,...

Jul 2024
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Manager

Product

We don't really use the product to communicate with other systems or external sources. Internally,...

Jul 2024
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Manager

Product

I would like the vendor to explore options for different levels of access for superusers or...

Jul 2024
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Manager

Relationship, Operations

We get notified about the vendor's upgrades, and the vendor will provide us with release notes....

Jul 2024
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Manager

Relationship

I haven't really had to work with anyone since we really started on the system, but I know who to...

Jul 2024
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Manager

Product, Value

We have been very happy with what we have gotten and what we have paid for it, so I think the...

Jul 2024
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Manager

Loyalty, Relationship

The thing that I appreciate the most about the vendor is the level of support that they give us. It...

Jul 2024
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Manager

Product

We always hear nightmare stories about onboarding with new products, but everything has gone so...

Jul 2024
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Manager

Product

I can only think of one significant instance of downtime that we have had in the years that we have...

Jul 2024
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Manager

Operations

Modio Health's training and resources have been excellent. The vendor provides really great...

Jul 2024
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Manager

Product

The system's greatest weakness is its lack of superuser access and the fact that we can't control...

Jul 2024
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Analyst/Coordinator

Relationship

Modio Health has been very responsive, quick to help us, and quick to take care of issues. One thing...

May 2024
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Analyst/Coordinator

Loyalty, Relationship, Product

Modio Health could be better at looking through bugs during their updates. They could also add more...

May 2024
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Analyst/Coordinator

Relationship, Operations

I have used a couple of different systems, and for me, Modio Health's system is by far the easiest...

May 2024
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Analyst/Coordinator

Relationship, Operations

The system is very user friendly, and the vendor is quick to help users learn their system and...

May 2024
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Manager

Product, Value

OneView has literally changed my life. The software's ease of use means that I don't have to worry...

Apr 2024
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Manager

Relationship

The vendor has monthly changes and updates, and they are continually improving the system, even if...

Apr 2024
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Manager

Product

I love the daily alerts that I get in OneView. Those reports are amazing because we can make them...

Apr 2024
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Manager

Relationship

Modio Health is a really, really good company, and they are available anytime, day or night. One...

Apr 2024
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Analyst/Coordinator

Relationship

Modio Health is very responsive, and their support is very helpful. They are quick to respond, so...

Mar 2024
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Analyst/Coordinator

Operations

OneView is easy to use, but I have never used a different platform, so I don't have anything to...

Mar 2024
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Analyst/Coordinator

Product

With some sites or different applications that we use from Modio Health, not for credentialing but...

Mar 2024
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Analyst/Coordinator

Product

The process by which we update facilities in OneView is a little cumbersome. It would be better if...

Mar 2024
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Analyst/Coordinator

Product

We like that OneView allows us to have everything organized in a one-stop shop for each of the...

Mar 2024
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Analyst/Coordinator

Loyalty

We chose to implement OneView because it is user friendly and organizes all of the providers'...

Mar 2024
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Analyst/Coordinator

Loyalty, Product

The new version of OneView is not my favorite, and we don’t use it unless we have to update licenses...

Mar 2024
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CMO

Culture, Loyalty

Our administration was considering using an alternative to OneView to save money. I gave the other...

Jan 2024
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CMO

Culture, Value

I don't necessarily keep track of every charge from Modio Health. We recently changed our policy for...

Jan 2024
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CMO

Loyalty, Product

OneView’s biggest strength is a new feature with the ability to link to various organizations that...

Jan 2024
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CMO

Product

We use the OneView forms that are sent to the providers that are getting credentialed or...

Jan 2024
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CMO

Operations

Modio Health offers training. They send out emails and say we can go to Modio University and learn...

Jan 2024
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VP/Other Executive

Relationship

OneView is very easy to use. I’m not totally in touch with what they are doing with their...

Jan 2024
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