OneView (Mostly Ambulatory) Commentary
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Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
 
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User Commentary

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Analyst/Coordinator

Relationship

Modio Health has been very responsive, quick to help us, and quick to take care of issues. One thing...

May 2024
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Analyst/Coordinator

Loyalty, Relationship, Product

Modio Health could be better at looking through bugs during their updates. They could also add more...

May 2024
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Analyst/Coordinator

Relationship, Operations

I have used a couple of different systems, and for me, Modio Health's system is by far the easiest...

May 2024
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Analyst/Coordinator

Relationship, Operations

The system is very user friendly, and the vendor is quick to help users learn their system and...

May 2024
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Manager

Product, Value

OneView has literally changed my life. The software's ease of use means that I don't have to worry...

Apr 2024
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Manager

Relationship

The vendor has monthly changes and updates, and they are continually improving the system, even if...

Apr 2024
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Manager

Product

I love the daily alerts that I get in OneView. Those reports are amazing because we can make them...

Apr 2024
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Manager

Relationship

Modio Health is a really, really good company, and they are available anytime, day or night. One...

Apr 2024
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Analyst/Coordinator

Relationship

Modio Health is very responsive, and their support is very helpful. They are quick to respond, so...

Mar 2024
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Analyst/Coordinator

Operations

OneView is easy to use, but I have never used a different platform, so I don't have anything to...

Mar 2024
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Analyst/Coordinator

Product

With some sites or different applications that we use from Modio Health, not for credentialing but...

Mar 2024
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Analyst/Coordinator

Product

The process by which we update facilities in OneView is a little cumbersome. It would be better if...

Mar 2024
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Analyst/Coordinator

Product

We like that OneView allows us to have everything organized in a one-stop shop for each of the...

Mar 2024
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Analyst/Coordinator

Loyalty

We chose to implement OneView because it is user friendly and organizes all of the providers'...

Mar 2024
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Analyst/Coordinator

Loyalty, Product

The new version of OneView is not my favorite, and we don’t use it unless we have to update licenses...

Mar 2024
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CMO

Culture, Loyalty

Our administration was considering using an alternative to OneView to save money. I gave the other...

Jan 2024
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CMO

Culture, Value

I don't necessarily keep track of every charge from Modio Health. We recently changed our policy for...

Jan 2024
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CMO

Loyalty, Product

OneView’s biggest strength is a new feature with the ability to link to various organizations that...

Jan 2024
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CMO

Product

We use the OneView forms that are sent to the providers that are getting credentialed or...

Jan 2024
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CMO

Operations

Modio Health offers training. They send out emails and say we can go to Modio University and learn...

Jan 2024
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VP/Other Executive

Relationship

OneView is very easy to use. I’m not totally in touch with what they are doing with their...

Jan 2024
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Manager

Loyalty

It seems like OneView is going to be with us in the long term because we are going into both version...

Jan 2024
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Manager

Culture, Relationship

With Modio Health, a few things have taken longer than we expected. I get that, but for the most...

Jan 2024
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Manager

Operations, Product

OneView is very user friendly and easy on the eyes. In some systems, there is a lot of data...

Jan 2024
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Manager

Culture, Value

Modio Health avoids charging us for every little thing, and they work with us really well. We can...

Jan 2024
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Director

Product

I really like OneView. It is a helpful product. We have many different kinds of providers that all...

Dec 2023
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Director

Relationship

Modio Health is very responsive, and their support is really good. If we need to understand...

Dec 2023
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Director

Culture, Relationship, Value

Modio Health keeps their promises. If they say that the system does A, B, and C, then it will. If...

Dec 2023
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Director

Culture, Loyalty, Product

There are some nationwide items in OneView. For example, if we put a physician's name and...

Dec 2023
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Director

Relationship

The vendor is kind of passive when it comes to working with us. They will give us information, but...

Dec 2023
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Manager

Relationship

I feel like Modio Health does the very best that they can, but there are some things that we want to...

Oct 2023
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Manager

Loyalty, Product

With the new version of OneView, there are new options for running multiple OIG reports and...

Oct 2023
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Manager

Loyalty, Product

I am pleased with what OneView does, but there is still a handful of things that Modio Health is...

Oct 2023
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Manager

Product

Some things in OneView are automated, but when we have to make changes in the system, especially to...

Oct 2023
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Manager

Relationship

I feel like Modio Health definitely does offer good support for upgrades. However, the vendor...

Oct 2023
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Manager

Operations

We don't really get any ongoing training. When new things come up, Modio Health sends us an email,...

Oct 2023
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Manager

Product

There are some limitations, but I would buy OneView again. We are pretty pleased with the system....

Oct 2023
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Manager

Relationship

When we suggest things or ask Modio Health whether OneView can do something, they always take what...

Oct 2023
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Manager

Relationship

Modio Health’s customer service is really good. The customer service people are very responsive....

Oct 2023
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Analyst/Coordinator

Relationship

The support team is always fast and helpful. Every time I have ever needed them, they have been...

Sep 2023
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Analyst/Coordinator

Relationship, Product

Sometimes the tool used to pull verifications from the state licensing boards can be slow. Modio...

Sep 2023
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Analyst/Coordinator

Relationship, Product

We have forms that we submit to Modio Health, and then they map things out, so it is like our work...

Sep 2023
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Analyst/Coordinator

Product, Value

I really like the ability to send the application to the provider. I really like that we can send an...

Sep 2023
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Analyst/Coordinator

Value

We are getting our money's worth. OneView is better software than the product we had before. The...

Sep 2023
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Analyst/Coordinator

Relationship, Operations

Nothing seems to be out of the ordinary. The upgrades happen pretty quickly. When Modio Health has...

Sep 2023
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Analyst/Coordinator

Operations

Modio Health has always been really good about the training, and they will even talk to us...

Sep 2023
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Analyst/Coordinator

Product

Being able to have everything in one spot for quick access is amazing. However, it would be nice if...

Aug 2023
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Analyst/Coordinator

Relationship

Whenever I have had to contact the help desk team at Modio Health, the team has been quick to...

Aug 2023
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Analyst/Coordinator

Product

The system doesn't automate anything. It pulls licenses, but we have to go in on each license and...

Aug 2023
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Analyst/Coordinator

Value

OneView is one of the cheaper solutions on the market. It does not have all the bells and whistles...

Aug 2023
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Analyst/Coordinator

Relationship, Product

OneView comes with customized reports. If we need a specialized report, we have to contact the...

Aug 2023
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Analyst/Coordinator

Relationship

The last time that I had a meeting with Modio Health, they said they were changing the platform and...

Aug 2023
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Analyst/Coordinator

Culture, Loyalty, Product

The platform is designed so that when we do a new provider, we pull up a field and type in the...

Aug 2023
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Analyst/Coordinator

Relationship

Modio Health’s executives have reached out to me several times when we have had issues, and those...

Aug 2023
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Analyst/Coordinator

Relationship

I wouldn’t choose Modio Health again because we don't have control over our data. I can manually...

Aug 2023
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Analyst/Coordinator

Operations, Value

When Modio Health implements changes, the changes are implemented effectively. When we initially...

Aug 2023
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Analyst/Coordinator

Product

The vendor was not able to effectively map our credentialing application for us. The problem was...

Aug 2023
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Director

Value

Modio Health doesn’t nickel-and-dime us at all, and I think OneView is a good cost-based program for...

Jul 2023
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Director

Relationship

Modio Health's strength is that they notify me of what is new and how I can look things up. If I ask...

Jul 2023
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Director

Product

The only thing I wish OneView could do is alert me via email if there are upcoming needs or anything...

Jul 2023
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Director

Operations, Product

Our physicians use OneView well, but I don't think they realize they need to update stuff. They...

Jul 2023
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Director

Culture, Relationship

Modio Health is not always proactive about what they offer. They don't always have something new or...

Jul 2023
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