OneView (Mostly Ambulatory) Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
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User Commentary
Operations
Modio Health has some good webinars and training programs. I have been using the solution long...
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Relationship
Modio Health listens, and they try to implement things. I have some weird things, and they find a...
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Product
I don't love the status tracking in OneView. It just doesn't work for my team’s workflow. I would...
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Relationship
The support people from Modio Health can find answers in a timely way. Sometimes we wish that the...
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Product, Value
OneView drives efficiency in data entry. I literally use OneView all day, every day. It makes my...
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Product
We really like the integrations that Modio Health has for license updates; that kind of stuff is...
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Operations
Modio Health has great guides and how-to documents. I just don't always love all of their online...
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Relationship
Modio Health’s support team has prompt turnaround times, and they are very helpful.
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Product
Some of the systems we have done a demo with have integrations with some of the payers to actually...
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Loyalty, Product, Value
I'm happy with OneView so far. I haven't used a different platform, so I don't have a lot to compare...
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Relationship, Operations
There is a lot to learn in OneView, so I work with Modio Health as needs arise. When I email the...
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Operations, Product
What drives the most efficiency with Modio Health is the reports module that they implemented last...
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Product, Value
One downside with Modio Health is that they charge providers in tiers, based on how many providers...
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Culture, Value
As far as I know, Modio Health is transparent with their pricing. I don’t directly manage the...
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Operations
The training is good overall from Modio Health. The downside is that most support and training is...
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Relationship, Product
Modio Health removes providers very quickly, typically the same day the request is made. When I had...
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Product
OneView has everything I was looking for. It might not have everything anybody else is looking for....
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Product, Value
I’m going to fight for OneView because it has made tracking much easier. Before, everything was in...
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Relationship
The support from Modio Health is great. The support people get back to us and quickly let us know...
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Operations
Modio Health is making upgrades to OneView, and figuring out the system is a little wonky at first....
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Product
I like the fact that we can invite people to fill in their own information and download their own...
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Product
If a new provider comes in from a different state, we can put in their national provider identifier,...
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Product
We have had some issues with getting verification for state licenses. To me, that was part of Modio...
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Product
When I'm in the office, I have two large screens, and blowing up the whole page on OneView is...
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Product, Value
We are extremely satisfied with our ability to manage our clinicians' credentials with OneView. The...
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Relationship, Product
Modio Health is constantly doing updates and making sure their links are working. There are certain...
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Relationship
OneView is so easy to use. We can request new profiles by sending a request to any new clinicians,...
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Product
There are some things that we would like to link together in OneView that would make things a little...
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Operations
The training from Modio Health is amazing, and they are always updating things.
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Operations, Product
When it comes to the ease of clinicians managing their credentials, most of them don't have any...
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Culture, Relationship
We are having an issue that Modio Health can't seem to figure out. We also had to notify them about...
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Product, Value
The vendor drives the most efficiency by having all the information organized so that we can put our...
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Relationship
The vendor is really good with support. Every problem except one has been resolved quickly. All we...
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Loyalty
The idea was to get everyone in our group on OneView so that we could share information. We were...
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Loyalty, Product
The insurance companies all have a new thing where they want rosters done for the providers. Modio...
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Relationship
I have some good people over at Modio Health who want to make things work for me. They will jump on...
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Relationship
Expiring things are one of Modio Health’s big selling points, but some of them could be done better...
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Operations
I don’t think additional training is necessary. I know how the system works, and we are not planning...
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Product, Value
I would say we have eliminated about 50% of our spreadsheets. The system doesn’t generate some of...
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Product
Since we started using OneView, we have had several new providers join, and overall, it has been...
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Culture, Loyalty, Product
I think the system was originally presented as offering primary source verification; the...
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Relationship
The person assigned to us is great. They check in regularly and even email just to ask if we need...
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Product
I wouldn’t say the vendor keeps all promises; I needed some forms mapped, and they are still not...
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Product, Value
There are still things I wish the system could do, like primary source verification and a few other...
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Product
I think OneView is helpful when someone starts, especially if that person has previously worked in...
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Product
OneView generally houses all the information we need, but there are areas for improvement. For...
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Commentary Summary
Comment Type Breakout