Tell us about your organization
Tell us about you
Work Email required
Organization required
First Name required
Last Name required
Job Title required
Phone required (###) ###-####, or int ######...
City required
State/Province required
Business Information
Looks like we’re already familiar with you!
Please press next to continue with the survey.
Looks like we’re already familiar with you!
According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.
If you are trying to access KLAS research data and reports, an email has been sent to with a link to login.
If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.
Membership Commitment
In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.
By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.
By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
To learn more about how we process and protect your personal data, you may view our Privacy policy.
Thank You! Your information was submitted successfully!
Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
Thank You! Your information was submitted successfully!
Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.
If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.
Surprise! Looks like we already have an account for you.
An email has been sent to blah@blah.com with a link to login.
If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.
OneView (Mostly Ambulatory) Comments
Filtered view: All
Subject Expert
Commentary Summary
Want to see full details?
User Commentary
Analyst/Coordinator
Implementation and Training
The OneView implementation was not complex. Modio Health set it up. We gave them a list of the...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The only issue that we have in OneView is with the naming of documents. How a document is named...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
OneView is a great resource. It is definitely something. Before OneView, we were using the shared...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
We email Modio Health for support. For general questions, they have a live chat feature. If we need...
Login or Create an Account to see details.
Director
Implementation and Training
There are no additional questions being asked during the training. Everybody is comfortable using...
Login or Create an Account to see details.
Director
Win/Loss - Why they were selected (by current clients)
We decided to go with OneView to help us track the credentialing of practitioners with multiple...
Login or Create an Account to see details.
Director
Service and Support
Modio Health is providing fine teamwork. They are very organized and keep us informed. They also...
Login or Create an Account to see details.
Manager
Interfacing and Integration
Overall, I am really happy with the product. I do think that there is some definite growth for...
Login or Create an Account to see details.
Manager
Implementation and Training
Overall, we have had a really good experience. Modio Health is super responsive. I really appreciate...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
If there is anything that could make the system easier to use, it would be Modio Health being...
Login or Create an Account to see details.
Manager
Lessons Learned
When it comes to ongoing support, most of the team members are really good. There is just a handful...
Login or Create an Account to see details.
Director
Functionality and Upgrades
We need different information for different groups, separately. When we fill out a form, the...
Login or Create an Account to see details.
Director
Functionality and Upgrades
The forms need to be improved. Information jumps around on occasion or disappears. That seems to...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The tracking is wonderful for remote credentialing, but it could be smoother. We get together on a...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
At this stage, Modio Health is more of a vendor than a partner. In another year, that might change...
Login or Create an Account to see details.
Analyst/Coordinator
Win/Loss - Why they were selected (by current clients)
One reason we went with Modio Health was their ability to integrate and bring in licenses directly...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
The vendor has been extremely helpful and very quick to respond to any questions we have had. We do...
Login or Create an Account to see details.
Analyst/Coordinator
Lessons Learned
Some of our process flows have been challenging with all of the requirements that we have. Going...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
Modio Health has a wealth of information on their website. They have Modio University and support...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
The one thing I have found really nice about Modio Health is that we were able to implement the...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Things would be a little easier if I could fax or have a way to set up an account or a test person....
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
If people are looking for something that will proactively alert them to changes that the providers...
Login or Create an Account to see details.
Director
Functionality and Upgrades
I like OneView’s tracking information. The doctors can fill out their own information when patients...
Login or Create an Account to see details.
Director
Functionality and Upgrades
I can’t say the vendor's support people are very quick when we ask them to do something, but I have...
Login or Create an Account to see details.
Manager
Win/Loss - Why they were selected (by current clients)
I went looking for a new credentialing company, and Modio Health was the first one that I found, so...
Login or Create an Account to see details.
Manager
Service and Support
The vendor was very patient with me when I reached out to them. They spelled out clearly what...
Login or Create an Account to see details.
Manager
Service and Support
When I email the vendor's support people, the turnaround time is a couple hours. I can't remember...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
OneView has really reduced the time that our credentialing person has to spend actually doing the...
Login or Create an Account to see details.
Manager
Win/Loss - Why they were selected (by current clients)
We looked at a couple of other systems that were really good. They looked really good, but they were...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I am figuring out which reports I can run, and I am figuring out how to quickly view data. The more...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
Modio Health rolls out a lot of different enhancements. I don't think the enhancements have...
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
We get more than our money's worth because OneView takes away a lot of the stress of everything....
Login or Create an Account to see details.
Manager
Functionality and Upgrades
OneView has created efficiency in our office. We used to have an Excel spreadsheet on our shared...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
OneView is a very powerful system, and we have started to slowly but surely integrate a lot of...
Login or Create an Account to see details.
Manager
Relationship
Modio Health keeps all their promises. I haven’t heard of one instance where they have not.
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
Modio Health does a really good job of avoiding nickel-and-diming. I am a bit leery about new...
Login or Create an Account to see details.
Manager
Relationship
The service is pretty proactive. The vendor rolled out something new around obtaining online...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Overall, our experience with Modio Health has been incredible. We used spreadsheets for so long that...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Modio Health's support is excellent. When I need help, whether it be through their email, phone, or...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
My only concern is that I don't have as much control over the system as I used to. I know that this...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
We have found Modio Health to be extremely reliable. We have had no problems with our credentialing....
Login or Create an Account to see details.
VP/Other Executive
Service and Support
I would tell other providers to use OneView because I like the platform. Modio Health keeps us...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
Modio Health is very efficient. I have never had a license lapse because I wasn’t notified...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I like the versatility. Before we were with Modio Health, we were with someone else and were limited...
Login or Create an Account to see details.
Analyst/Coordinator
ROI / Cost (care and feeding)
The vendor tries to avoid nickel-and-diming us. I think that we are nickel-and-diming ourselves, but...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Modio Health does very well with delivering new technology that meets our needs. They are constantly...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
Modio Health could do better with the reporting options in this product. I like their reporting...
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
Most of my team members were only in the office, so they were not used to working remotely at all....
Login or Create an Account to see details.
Manager
Implementation and Training
The training that I received was good. I was also shown where there were additional resources for...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
There is never a problem with the product quality. The ease of use with Modio Health's solution is perfect....
Login or Create an Account to see details.
Manager
Functionality and Upgrades
Modio Health's tracking feature is one of the pillars of our in-house credentialing process. Being...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
Giving doctors the ability to access OneView to better see their information and documents is a...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I would like to suggest that Modio Health add the ability to access the API so that I can set up...
Login or Create an Account to see details.
Manager
Relationship
I am inclined to say that Modio Health keeps their promises. I can't think of a specific promise...
Login or Create an Account to see details.
Analyst/Coordinator
Other Observations & Comments
If the decision were up to me, I would buy OneView again. We are kind of dictated by our corporate...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Modio Health keeps all their promises. Nothing has fallen through the cracks. I don’t know that they...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
Our implementation went very well. We had a brief training, and then we kind of learned as we went...
Login or Create an Account to see details.
Analyst/Coordinator
Interfacing and Integration
There are a lot of private documents within OneView, so being a standalone product is probably good....
Login or Create an Account to see details.
VP/Other Executive
ROI / Cost (care and feeding)
Modio Health just charges me for what I should be charged for. The vendor has to get staff members...
Login or Create an Account to see details.
VP/Other Executive
Service and Support
I didn’t ask the vendor for any response during the COVID-19 crisis, but they have been sending out...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
We have been pretty happy with OneView; it is great. OneView is a database that holds all of our...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Modio Health is very responsive to any issue that I have, whether it is a glitch in the alerts or a...
Login or Create an Account to see details.
Analyst/Coordinator
Win/Loss - Why they were selected (by current clients)
I wasn't on board when my company did all of the market research to find a credentialing vendor. I...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
One of our facility's project managers was our main point of contact when we started moving to...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
OneView has a lot of reports, which are great, but sometimes they are almost too much. We have to...
Login or Create an Account to see details.
Analyst/Coordinator
Interfacing and Integration
I wish the system had more integration with the national profiles that providers use. If we are...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Modio Health’s system has a tracking feature, so when we have a new person, I can go check to make...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
Modio Health’s training was great. The training team was awesome. Our trainer did as many training...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
I have been doing credentialing for a couple of years, and in some respects, OneView is a...
Login or Create an Account to see details.
Analyst/Coordinator
ROI / Cost (care and feeding)
As far as I know, Modio Health avoids charging for every little thing. I don't see the bills, but if...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
I feel like Modio Health's training sessions were too advanced for where I was at when I first...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
I would rate OneView's ease of use highly. I have had to train someone on the system, and training...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
We would like to see a few more pieces of functionality in OneView. There are a few sections that we...
Login or Create an Account to see details.
Director
Functionality and Upgrades
Modio Health has a very good product. There are a couple of things I would add, but I think Modio...
Login or Create an Account to see details.
Director
Win/Loss - Why they were selected (by current clients)
We considered a few other vendors, and OneView made the most sense for us in terms of cost and what...
Login or Create an Account to see details.
Director
ROI / Cost (care and feeding)
I would tell others that are considering OneView that I find the system to be very good for the...
Login or Create an Account to see details.
Director
Implementation and Training
The vendor’s implementation services were very good. Modio Health has a lot of supportive training material....
Login or Create an Account to see details.
Director
Functionality and Upgrades
I would like the workflow to be more automated instead of having to make sure I click something for...
Login or Create an Account to see details.
VP/Other Executive
Service and Support
I am likely to recommend Modio Health. I preach Modio Health. They have been wonderful. They are...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
I am pretty happy with Modio Health. As far as their implementation went, Modio Health was perfect.
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
I expect our satisfaction with Modio Health to remain the same or go up depending on what new...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Modio Health takes suggestions for improvements, and it is nice to be able to list which practices...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
The vendor's training and implementation are fabulous. They literally built training into the...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The product works better than promoted, and I would rate the product quality high. The system has...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
We are relatively new to the system. We use it for a specific purpose with medical school students...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
There are a lot of fields in the system that we don’t use. I wish I could delete those fields, turn...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The product quality is almost there, but there are some things that I would change. Things are...
Login or Create an Account to see details.
Manager
Service and Support
I haven't actually had to use Modio Health's support that much. I haven't had that many problems,...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
We demoed a few other systems and we just kept coming back to OneView. We like that the system...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Modio Health requires that we send them our documents to be formatted into PDFs and maps, and then...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
I would give Modio Health a very high rating for their phone and web support. They are great. The...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Our overall satisfaction would increase if Modio Health would compromise and give us a little more...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
With one of my previous jobs, I was involved in hiring people from outside the country or from other...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
At one point in my career, my organization had over 100 providers, and I was having to track things...
Login or Create an Account to see details.
Manager
Implementation and Training
The system was implemented before I came in, so I did not get the formal training at the very...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
OneView is very user friendly. When we are on the first page for the provider's demographics, we can...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
OneView's tracking aspect could be improved. We have to set that aspect up ourselves. We were sent a...
Login or Create an Account to see details.
Manager
Future Outlook
I think we could be extremely satisfied in a year from now. The support team from Modio Health has...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I want providers to know that filling in everything is much easier with a platform like OneView...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
OneView is an excellent resource. When providers move out of the state, they can always have access...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
With OneView, I can just log in to the system every day, as opposed to our other vendor's system...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
There is zero involvement from the vendor executives that I know of, but I haven't needed any...
Login or Create an Account to see details.
Analyst/Coordinator
ROI / Cost (care and feeding)
I definitely do not feel nickel-and-dimed. Once we formed the initial contract with Modio Health and...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
Modio Health set up many training sessions, took their time, and answered all my questions. Their...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
I rate the vendor high for their support during the COVID-19 crisis. I was able to credential at the...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The system does have quirks, and we had to be trained more than once in a couple of its areas, such...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The quality of the product is excellent. OneView meets our needs very well. I would give the system...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Modio Health has been excellent with their ongoing support. They are fabulous. We have had to do a...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Overall, we are extremely satisfied with OneView. I really do appreciate the team. The team is so...
Login or Create an Account to see details.
Manager
Other Observations & Comments
I would buy the product again, but right now, we just have it to hold us over until other vendors...
Login or Create an Account to see details.
Manager
Service and Support
The vendor did a good job of giving us time to ask questions and do demonstrations of the software...
Login or Create an Account to see details.
Manager
Interfacing and Integration
I would give the product a low rating for supporting our integration and interoperability goals. Our...
Login or Create an Account to see details.
Manager
Service and Support
The vendor’s support people are super responsive; they get back to us really quickly, and that is...
Login or Create an Account to see details.
Analyst/Coordinator
ROI / Cost (care and feeding)
The pricing for the system is unbelievable. We get our money’s worth. I have recommended this system...
Login or Create an Account to see details.
VP/Other Executive
Relationship
Modio Health’s service is very proactive. They call ahead if something is going to happen. The...
Login or Create an Account to see details.
Manager
Other Observations & Comments
The system has a lot of capabilities that don’t really apply to us, especially because our company...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I would tell others looking at the system that there are really nice capabilities and that I really...
Login or Create an Account to see details.
Manager
Service and Support
Modio Health is a great partner with us. They are on top of things. The communication from Modio...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
We have weekly calls about the system, which is working very well. We can upload any documents we...
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
There was an instance where I had a question about a charge on our account. Modio Health was really...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
Before we had OneView, we were using an Excel spreadsheet. I am really enjoying using OneView. Maybe...
Login or Create an Account to see details.
VP/Other Executive
Relationship
I am really pleased with Modio Health. So far, they have kept all their promises, and their support...
Login or Create an Account to see details.
VP/Other Executive
ROI / Cost (care and feeding)
Modio Health avoids nickel-and-diming us. They were pretty up front in their contract, and we knew...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
I have to send my own forms to OneView. If OneView already had the forms, that would help. The only...
Login or Create an Account to see details.
VP/Other Executive
Functionality and Upgrades
I would definitely recommend Modio Health. I am very satisfied. So far, everything has worked the...
Login or Create an Account to see details.
Manager
Relationship
I feel like Modio Health is a good partner because they are evolving with the times. A lot of the...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The software is absolutely fabulous and very user friendly for the providers to enter their...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
One of the biggest things that Modio Health sold us on was tracking the expirables, and the system...
Login or Create an Account to see details.
Manager
Service and Support
I have had phone calls with Modio Health on things that I have questions or requests about. They...
Login or Create an Account to see details.
Manager
Implementation and Training
We had to export our information out of our old program and into Excel spreadsheets, which we then...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Administrators are pretty limited in what we can do with OneView. We don't have the type of access...
Login or Create an Account to see details.
Analyst/Coordinator
Lessons Learned
Other providers should know that OneView is more of a database. It doesn't actually feed into CAQH...
Login or Create an Account to see details.
Manager
Service and Support
Modio Health is absolutely delivering new technology that meets our needs. They do support our...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The vendor’s support people respond to us very quickly when we need to get people set up. I love...
Login or Create an Account to see details.
Analyst/Coordinator
Future Outlook
I haven't seen a lot of new technology from the vendor. I am excited about some of the new things...
Login or Create an Account to see details.
Analyst/Coordinator
ROI / Cost (care and feeding)
I don't know what we paid for the product, but I would guess that we are getting our money's worth....
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Overall, I am really satisfied with OneView. But I haven't dug deeply enough into the system to be...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The platform is working really well compared to our last credentialing platform. There are a lot of...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
Modio Health’s response time to anything related to the platform is pretty good. We can’t complain...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
We hesitated on switching over to Modio Health’s system in prior years because the vendor was so...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Our old platform used to interface with CAQH. Modio Health told us that nobody interfaces with CAQH,...
Login or Create an Account to see details.
Analyst/Coordinator
ROI / Cost (care and feeding)
Modio Health pretty much avoids charging for every little thing.
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
We didn't use the full functionality of the product when we first purchased it. OneView was just a...
Login or Create an Account to see details.
Manager
Technology
I like the accessibility of the product. Anywhere that I have internet access, I have access to the...
Login or Create an Account to see details.
Manager
Service and Support
I have never seen customer service like Modio Health’s before. Modio Health is amazing. I send them...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The ease of use for both the staff and the providers is really good. The system is quick. Within a...
Login or Create an Account to see details.
Manager
Lessons Learned
Modio Health is keeping their promises as best as they can. Some things are out of their control....
Login or Create an Account to see details.
Manager
ROI / Cost (care and feeding)
Modio Health doesn’t charge us for every little thing. Once we sign with them, their pricing is good...
Login or Create an Account to see details.
Manager
Service and Support
I don’t have any complaints about Modio Health or OneView. The system is wonderful. If there are any...
Login or Create an Account to see details.
Manager
Implementation and Training
Modio Health has scheduled trainings throughout the month. We can get on live trainings in which...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
OneView is very easy to use and intuitive. Most of it is automated. I can set it up once each month...
Login or Create an Account to see details.
Manager
Lessons Learned
I don’t really have any interactions with the executive team. When we first signed up, the VPs...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I would recommend the product to others, and I have recommended it several times. Modio Health is...
Login or Create an Account to see details.
Manager
Service and Support
Modio Health tells me when new things are coming out. They tell me when there is a new feature or an...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I would recommend the system to a peer or friend. It is very useful. Before we implemented OneView,...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
OneView is a very simple, easy solution, and it provides us with what we need to track payers and...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
I have found OneView to be very useful in my daily work. I primarily use it for facility...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
I like that the system doesn’t time out on us. With other systems, if there is a bit of inactivity,...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
I wish that the vendor offered the ability to track physicians and subscriptions. That is something...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
OneView is really nice, and it is as good as the information we put in. There are a lot of...
Login or Create an Account to see details.
Analyst/Coordinator
Other Observations & Comments
OneView is probably not part of our organization’s long-term plans due to some internal changes....
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
I don’t have too much involvement with the executive team at this point. The system is up and...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
I would have liked to see the vendor touch base with the provider’s office to see how they were...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
I am very hands on and like to figure things out on my own. There was something that I was trying to...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
I didn’t feel like I had a normal onboarding experience, so it is hard to judge Modio Health, but I...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Modio Health’s customer service is number one. Modio Health is fantastic. They do webinars on...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
There is a feature in another program I know of that I love. With that feature, people can go into a...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The program is set up to be really automatic, and I love the flexibility because we can tailor the...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
There is a hiccup that I came across. I manage the credentials for some people who are not just...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
I haven’t had a problem with Modio Health not keeping promises. There was no delay on Modio Health’s...
Login or Create an Account to see details.
Analyst/Coordinator
ROI / Cost (care and feeding)
I never have to worry about nickel-and-diming from Modio Health at all. The only thing that was an...
Login or Create an Account to see details.
Analyst/Coordinator
Other Observations & Comments
For a long time, we did not have any kind of software. We were just basically keeping track of...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Modio Health is always sending updates. Every month, they put out new updates and things that they...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The most useful thing that we use is the tracking, which allows us to put in credentialing notes,...
Login or Create an Account to see details.
Analyst/Coordinator
Lessons Learned
Modio Health could change their support to a degree. They try to keep control over a lot of...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
The support is great. There haven’t been too many times when we haven’t been able to get ahold of...
Login or Create an Account to see details.
Analyst/Coordinator
Lessons Learned
I would tell others that Modio Health does a great job with all the different aspects of the system....
Login or Create an Account to see details.
Analyst/Coordinator
ROI / Cost (care and feeding)
Modio Health could do a little better with avoiding charging for every little thing. I don’t usually...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
Modio Health does have training videos now. I haven’t had time to look at them. But they put videos...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I like that we can keep track of license renewals and things like that in the system. We have a lot...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
I don’t know where Modio Health could improve. I am pretty happy with where they are. I don’t do the...
Login or Create an Account to see details.
Manager
Service and Support
I don’t really deal with the executives. The vendor has a help button that makes a person available...
Login or Create an Account to see details.
Manager
Relationship
Modio Health constantly gives ongoing training. They offer us whatever. We can ask them for...
Login or Create an Account to see details.
Manager
Relationship
The product works as promoted. The vendor has everything we want. If I need something to be set up...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
OneView is a godsend. I am able to do all our physician credentialing with OneView. Everything...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
I found OneView to be very easy to learn. Modio Health moved a little fast for one coworker I have...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Modio Health is always there to support us, but we really haven't had any COVID-19 dealings with...
Login or Create an Account to see details.
Analyst/Coordinator
Relationship
The contact Modio Health assigned to me sends emails maybe twice a week with the new products that...
Login or Create an Account to see details.
Analyst/Coordinator
Technology
Modio Health is currently working on delivering new technology for us. The vendor is open to...
Login or Create an Account to see details.
Manager
Relationship
The vendor is a partner not only because what they have designed is excellent but also because they...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The system meets and exceeds our needs for urgent and emergency credentialing because it doesn't...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
The design for the user experience and interface is amazing. The product is extremely simple and...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
One of my biggest pet peeves is that when we download documents, the only way to look at them is to...
Login or Create an Account to see details.
Manager
Functionality and Upgrades
One feature that isn't user friendly is the credentialing software. There is no credentialing...
Login or Create an Account to see details.
Manager
Service and Support
I haven't really seen the vendor do anything proactive other than send us updates. I don't know that...
Login or Create an Account to see details.
Manager
Lessons Learned
Saying whether I would recommend the product to a friend is hard because that would depend on what...
Login or Create an Account to see details.
Manager
Future Outlook
When we signed up with Modio Health, I knew the product didn't have all the bells and whistles of...
Login or Create an Account to see details.
Director
Interfacing and Integration
The integrations that the vendor has with every entity have been vital. With OneView, we can set an...
Login or Create an Account to see details.
Director
Functionality and Upgrades
OneView has a feature for reporting that gives us a list of all our current providers and gives us...
Login or Create an Account to see details.
Director
Other Observations & Comments
Originally, one thing that we liked about Modio Health is that they talked about vetting new...
Login or Create an Account to see details.
Director
Relationship
Our experience with Modio Health has been amazing. They are very helpful and attentive. We are able...
Login or Create an Account to see details.
Director
Functionality and Upgrades
With Modio Health, there were all kinds of benefits that we didn’t anticipate. The vendor has a tag...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
We use the system to prefill our applications. So one nice thing with the contracting is that when...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Mostly, the return we see is that people don't have to sit around and type up applications over and...
Login or Create an Account to see details.
Analyst/Coordinator
Implementation and Training
The implementation was super easy. The vendor was helpful and open to training. We had some changes...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
The system fills out credentialing applications for us, but we have to give that credentialing...
Login or Create an Account to see details.
Analyst/Coordinator
Win/Loss - Why they were selected (by current clients)
A lot of other vendors didn’t even offer a prefill process in their system. OneView was above and...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The system can do things remotely. All my providers have a login to be able to see their information...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
Modio Health supports out-of-state credentialing really well. By law, the pathologists need to have...
Login or Create an Account to see details.
Analyst/Coordinator
Service and Support
Any time we come up with any credentialing issues, we can call Modio Health or at least email them...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
We really like Modio Health. The system has been a game changer for us. We basically kept track of...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The system encapsulates the expected reimbursements to a certain extent. We don’t use it that way...
Login or Create an Account to see details.
COO
Functionality and Upgrades
Modio Health is great. There are some limitations that I wish could be corrected, but I am not sure...
Login or Create an Account to see details.
COO
Service and Support
Modio Health’s customer service is great. Every time I have emailed them, I have gotten a response...
Login or Create an Account to see details.
COO
Implementation and Training
We have been trying to set up tracking, and we haven't heard back from the implementation team. Part...
Login or Create an Account to see details.
COO
Implementation and Training
The initial training was excellent. We haven’t really had any ongoing training.
Login or Create an Account to see details.
COO
Interfacing and Integration
The only limitation is that Modio Health still has a little bit of lag in terms of being able to...
Login or Create an Account to see details.
Director
Win/Loss - Why they were selected (by current clients)
We selected Modio Health because of their price point, and someone within our team that had access...
Login or Create an Account to see details.
Director
Functionality and Upgrades
There were more opportunities for Modio Health to provide us with more information on how the...
Login or Create an Account to see details.
Director
Functionality and Upgrades
The end-user experience is much better than what we had in the past, and the credentialing is not...
Login or Create an Account to see details.
Director
Functionality and Upgrades
Modio Health does automated checking, updates, and alerts really well. We haven’t needed additional...
Login or Create an Account to see details.
Director
Implementation and Training
Modio Health could improve their training. I would have liked to have had someone on-site, but Modio...
Login or Create an Account to see details.
Analyst/Coordinator
Functionality and Upgrades
The contracting side is great. We can house all of our contracts in the system. Modio Health makes...
Login or Create an Account to see details.
Analyst/Coordinator
Sales and Contracting
We have definitely received our money’s worth. Modio Health was open to negotiating our fees with...
Advanced Filters
Featured Reports
Preferences
Related Blogs
The Value of Credentialing