OneView (Mostly Ambulatory) Commentary
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Subject Expert
Mark Allphin
Vice President of Sales
Commentary Summary
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User Commentary
Product
We really like the integrations that Modio Health has for license updates; that kind of stuff is...
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Operations
Modio Health has great guides and how-to documents. I just don't always love all of their online...
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Relationship
Modio Health’s support team has prompt turnaround times, and they are very helpful.
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Product
Some of the systems we have done a demo with have integrations with some of the payers to actually...
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Loyalty, Product, Value
I'm happy with OneView so far. I haven't used a different platform, so I don't have a lot to compare...
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Relationship, Operations
There is a lot to learn in OneView, so I work with Modio Health as needs arise. When I email the...
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Operations, Product
What drives the most efficiency with Modio Health is the reports module that they implemented last...
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Product, Value
One downside with Modio Health is that they charge providers in tiers, based on how many providers...
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Culture, Value
As far as I know, Modio Health is transparent with their pricing. I don’t directly manage the...
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Operations
The training is good overall from Modio Health. The downside is that most support and training is...
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Relationship, Product
Modio Health removes providers very quickly, typically the same day the request is made. When I had...
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Product
OneView has everything I was looking for. It might not have everything anybody else is looking for....
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Product, Value
I’m going to fight for OneView because it has made tracking much easier. Before, everything was in...
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Relationship
The support from Modio Health is great. The support people get back to us and quickly let us know...
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Operations
Modio Health is making upgrades to OneView, and figuring out the system is a little wonky at first....
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Product
I like the fact that we can invite people to fill in their own information and download their own...
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Product
If a new provider comes in from a different state, we can put in their national provider identifier,...
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Product
We have had some issues with getting verification for state licenses. To me, that was part of Modio...
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Product
When I'm in the office, I have two large screens, and blowing up the whole page on OneView is...
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Product, Value
We are extremely satisfied with our ability to manage our clinicians' credentials with OneView. The...
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Relationship, Product
Modio Health is constantly doing updates and making sure their links are working. There are certain...
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Relationship
OneView is so easy to use. We can request new profiles by sending a request to any new clinicians,...
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Product
There are some things that we would like to link together in OneView that would make things a little...
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Operations
The training from Modio Health is amazing, and they are always updating things.
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Operations, Product
When it comes to the ease of clinicians managing their credentials, most of them don't have any...
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Culture, Relationship
We are having an issue that Modio Health can't seem to figure out. We also had to notify them about...
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Product, Value
The vendor drives the most efficiency by having all the information organized so that we can put our...
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Relationship
The vendor is really good with support. Every problem except one has been resolved quickly. All we...
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Loyalty
The idea was to get everyone in our group on OneView so that we could share information. We were...
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Loyalty, Product
The insurance companies all have a new thing where they want rosters done for the providers. Modio...
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Relationship
I have some good people over at Modio Health who want to make things work for me. They will jump on...
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Relationship
Expiring things are one of Modio Health’s big selling points, but some of them could be done better...
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Operations
I don’t think additional training is necessary. I know how the system works, and we are not planning...
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Product, Value
I would say we have eliminated about 50% of our spreadsheets. The system doesn’t generate some of...
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Product
Since we started using OneView, we have had several new providers join, and overall, it has been...
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Culture, Loyalty, Product
I think the system was originally presented as offering primary source verification; the...
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Relationship
The person assigned to us is great. They check in regularly and even email just to ask if we need...
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Product
I wouldn’t say the vendor keeps all promises; I needed some forms mapped, and they are still not...
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Product, Value
There are still things I wish the system could do, like primary source verification and a few other...
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Product
I think OneView is helpful when someone starts, especially if that person has previously worked in...
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Product
OneView generally houses all the information we need, but there are areas for improvement. For...
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Product, Value
With OneView, the certifications are the hardest ones for us to track, and not necessarily the board...
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Culture
We recently went through a contract update with Modio Health and found out that there was updated...
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Operations
The upgrade was super easy for OneView. Someone I work with, who isn't as techy, struggled a little...
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Product, Value
By using OneView, we have had fewer misses on things that are approaching expiration or have reached...
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Product, Value
OneView drives efficiency through the automatic search for licenses and how it automatically updates...
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Relationship
Modio Health is very responsive. We just email the Modio Health support group for any changes,...
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Product
The best things are OneView's integrations with the other boards and OIG. Those are great. The...
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Loyalty, Operations, Product
OneView is easy to use, so that is great. It is very straightforward. We click on something, and it...
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Loyalty
We look at other vendors, and once in a while, I get invited to watch a training on something from...
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Relationship
Modio Health is continually making tweaks. Not everything they do is perfect, but that is based on...
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Culture, Loyalty
When considering solutions, I discovered a bunch of different platforms, got recommendations, and...
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Relationship
With Modio Health's support, I can submit a ticket, call, or email, and they will be there. I don't...
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Loyalty, Product
The organization of OneView is great. We used to manually enter everything into spreadsheets and...
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Loyalty, Relationship
Strategically, Modio Health doesn’t go out of their way to promise things, so it is not like they...
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Loyalty, Product
I wish we utilized OneView more. I am a fan of it, and I’m happy with it, but there are certainly...
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Culture, Product
In one part of OneView, the payer component isn't as fully baked as some of the other things. The...
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Product
If I didn't know anything and had no branding manual, when I logged in to OneView, there would still...
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Product
I like the way OneView notifies or alerts me. It updates me and sends me reminders that something...
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Operations, Product
There is only one thing that is difficult that I would like for OneView to improve. It is difficult...
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Operations
I didn't really receive any training for OneView. A one-on-one or group setup where we can set up a...
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Operations
The implementation of OneView was good. The vendor helped us, and it was very effective.
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Relationship, Operations
The manager of our department is the one who deals with the clinicians in the system. In the...
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Relationship
Compared to the other programs that I used to work with in another company, I like OneView very...
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Relationship
Modio Health is constantly upgrading and looking at what else they can do to make OneView better....
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Operations, Product
When we are managing credentials in OneView, I have noticed that sometimes there are missing...
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Loyalty, Product
It would be great if OneView could search not only by the name and NPI but also by the CAQH number....
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Operations, Product
Not everyone can log in to OneView. I have spent a lot of time reading information off OneView to...
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Operations, Product
There are other platforms that we use where we constantly hear complaints about things our people...
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Product
We don't give every clinician access to OneView. They can't see it. We have to put it someplace else...
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Loyalty, Operations, Product
Prior to using the system, we always wondered whether we submitted things. The system gave us the...
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Product
OneView is a pretty good tool. We were using various Excel trackers before, but that eventually...
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Relationship
There are a couple of trackers and spreadsheets that we had to make specifically because we didn't...
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Culture, Operations
Modio Health doesn't really send out any newsletters. It would be really useful to have something...
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Relationship, Product
Modio Health should continue to develop and update things as they come in. There have been a couple...
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Product
There are some features that I would love to see in the system that would make it easier for us to...
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Product, Value
One thing that the system does that drives efficiency is that it gives us the ability to quickly go...
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Product
It would be really useful if Modio Health could allow users to make a couple of pages themselves...
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Relationship, Operations
There have been a couple of times when I have tried to start an idea and it hasn't gone anywhere...
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Value
I have never seen any cost increases or things like that from Modio Health. As far as I know, there...
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Operations
Modio Health offers training. They send out information about Modio U when they have classes, but we...
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Operations, Product, Value
Getting clinicians to manage their own credentials in the system is the hard part, but that isn't...
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Relationship, Operations
Modio Health keeps their promises. They are pretty good about that. They are always sending out...
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Relationship, Product
I would love to make my own tags, reports, and forms and learn the back end of OneView, but Modio...
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Loyalty, Product
OneView is a pretty robust program. It is not hard to get into the system and get the basics. If...
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