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User Commentary
Value
ModMed is top of the line for new technology. The new products that have been coming out are really...
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Product
Modernizing Medicine ASC is a very good, important tool to this practice, but ModMed has a monopoly...
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Relationship, Product
If we are trying to modify Modernizing Medicine ASC, we put in our order, and it seems like we get...
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Product
The cloud has made things very easy to work with in Modernizing Medicine ASC and has kept things...
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Value
ModMed has a high-tech advisor who helps us with MIPS and quality reporting to CMS and Medicare;...
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Product
Our new employees think Modernizing Medicine ASC is very user friendly.
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Product
Modernizing Medicine ASC is good. We use Bluetooth on the vital sign monitors. All of that seems to...
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Product
Since ModMed purchased the product, there have been great enhancements to the billing part.
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Product
The only thing when it comes to the product’s functionality is that getting a report out of the...
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Relationship, Product
ModMed is working on improving Modernizing Medicine ASC regularly. We are relatively unique, and the...
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Product
There are parts of Modernizing Medicine ASC that are great, but the solution is not at the same...
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Operations
ModMed helped us a lot when implementing Modernizing Medicine ASC. That was great.
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Product
ModMed is quick to integrate the platforms that we want to utilize. They are also recommending some...
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Value
The vendor charges us for every little thing, and that has continued to rise. ModMed is more...
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Operations
I haven't had any training recently. There hasn't been anything new. When we had the training years...
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Product
The product is a good report writer. Nothing is ever perfect, but the product is close. There is not...
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Operations
The initial training was really good, and I can call ModMed and have them build things for me, but I...
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Relationship, Operations
The support people are very responsive when I call them, but I would like the vendor to reach out...
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Product
I don't think ModMed supports our organization's integration goals. I'm not sure how well the system...
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Product, Value
ModMed absolutely drives tangible outcomes. Their system helps with measuring quality. We love the...
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Loyalty, Value
I would buy Modernizing Medicine ASC again if the decision were up to me. Since I haven't used the...
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Product
Modernizing Medicine ASC is easy to use and train employees on. It is flexible, and we like it a lot....
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Relationship
ModMed keeps saying that they are going to do updates and make changes. Those updates and changes...
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Culture
ModMed's charges are very convoluted and hard to understand. It is very hard to renegotiate...
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Value
ModMed is trying to increase their costs, and that isn't fair when they haven't kept all of their...
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Relationship, Operations
ModMed sends out emails with instructions for upgrades.
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Loyalty, Product
The direct messages from the vendor's practice side should go directly into a patient's chart. We...
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Relationship
It takes a while for the vendor's customer support people to respond to our tickets when we have issues....
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Operations
In terms of the training early on, we had to push and pull the vendor a little to get what we...
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Relationship, Product
As we started to utilize ModMed’s services more, they started to create new beta products and would...
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Operations, Product
Our practice gets providers that sometimes are with us for a short period of time, and even they say...
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Product
The system has an influence specific to our specialty. So, for us, this product is just right....
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