AI Platform Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Relationship, Product, Value
We have seen the strongest success and ROI from the system in financial areas. We specifically use...
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Relationship
The system is solid and meets our needs. However, what really stands out about it is the vendor's...
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Value
We have had multiple amendments for additional charges related to added services. That is expected...
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Loyalty, Product
I'm excited to see the development of N1 Health's AI and machine learning algorithms as they relate...
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Product
Things are going really well with N1 Health. We have scaled up the amount of work that we have been...
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Relationship
What elevates N1 Health’s customer support is the speed at which our ad hoc requests are turned...
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Product
The iterations, responsiveness, and ability to understand consumer behavior with N1 Health were...
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Relationship
Our relationship team from N1 Health was fantastic. We did not use a call-center setup, but the...
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Value
The original proposal N1 Health came back with was extremely expensive, especially considering that...
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Loyalty, Relationship, Product
N1 Health has competitors in the market, but I would recommend them for their service, relationship...
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Relationship
N1 Health was actually more interested in interoperability than we were able to be. They outpaced us...
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Product, Value
We have been incredibly satisfied with N1 Health. The key is not just the ability to learn something...
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Relationship, Operations
N1 Health has been a very strong partner to us in two ways. The first is that they helped us embed...
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Relationship, Operations
N1 Health is training our people on their AI tools, and that has been great. The vendor is knocking...
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Relationship, Value
N1 Health helped us profile our membership so that we could push benefits rather than waiting for...
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Relationship
We have had a pretty long-term relationship with N1 Health. That has been great. We have engaged...
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Loyalty, Value
Achieving outcomes with AI Platform is a process. Right now, we are looking at improving key...
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Loyalty, Relationship, Product
We have been working with N1 Health for a while. When the vendor first came on board, we were using...
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Relationship
I can't think of any area that N1 Health could improve. Most of the barriers I am experiencing are...
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