AI Platform Commentary
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Subject Expert
Benjamin Cassity
Research Director
Commentary Summary
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User Commentary
Relationship
N1 Health is a wonderful organization to work with. They are very flexible and collaborative, and...
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Loyalty
With AI Platform, there are some people who we talk to on the phone, and some people who we go into...
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Culture
With AI Platform, there are times when the sales piece comes in and we have to tell the vendor that...
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Relationship, Product
N1 Health is very willing to help set up AI strategies and context, validate use cases, and guide...
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Loyalty
With AI Platform, we are going to do some SDOH programming by looking at some maps of where people...
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Product
Some of our concerns with the system's ease of use are because of places where we can't integrate...
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Culture, Loyalty
I have been extremely satisfied with N1 Health. When my organization started with them, I didn't...
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Relationship, Product
We have an analytics team that pulls some member patient data for our team. Then, we can make...
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Relationship
N1 Health is amazing when it comes to delivering on scoping opportunities, doing ongoing analysis...
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Loyalty, Relationship
N1 Health is highly responsive, and they are ready to jump in at all times. We like the vendor's...
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Product
The one thing I would change about the system would be for it to demonstrate outcomes by way of...
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Product
N1 Health continues to provide us with SDOH data to feed some of our SDOH analytic engines, and the...
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Loyalty
Our internal capabilities have grown, and our talent pool has improved, so we have discontinued part...
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Relationship
N1 Health tried to keep their promises, and they definitely did as well as they could. We sometimes...
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Relationship
N1 Health has been more purposeful in the way they message different parts of our organization. They...
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Relationship
N1 Health has improved. There used to be a lot of flux with staffing, and it wasn’t clear who was in...
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Loyalty
There is another use case that we are working on with N1 Health, and I’m hoping that it will show us...
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Relationship, Product
N1 Health does really high-quality work. They consistently use our data to tell us a story of what...
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Relationship
N1 Health is incredibly responsive. They are really fast, and now that they have added some strength...
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Product, Value
AI Platform helps us look at cohorts of people who receive different types of benefits so we can...
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Product
In order to incorporate AI Platform into existing products and workflows, customers have to adopt it...
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Culture, Value
N1 Health has a new payment model that was a little hard for us to adjust to. They moved to a PMPM...
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Relationship, Product
N1 Health has been a great partner to us. My biggest concern with the relationship is that the...
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Product
N1’s product is a tool we use that doesn't really require any training
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Relationship
I don't have consistent phone or web support with N1 Health. But we do have status calls where we...
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Value
The ROI that we have seen from the system could be better. The system is expensive. That eats into...
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Loyalty, Product
The system ingests a lot of data from us and comes up with social determinants of health indicators...
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Product
If one of my peers were in the risk adjustment space, I would tell them that we aren't sure whether...
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Relationship, Value
The vendor is great to work with. They are great partners who are very proactive, engaged, and...
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