AI Platform Commentary
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Benjamin Cassity
Research Director
KLAS Research Director - Benjamin Cassity
 
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User Commentary

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Director

Relationship

N1 Health is a wonderful organization to work with. They are very flexible and collaborative, and...

Oct 2024
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Director

Loyalty

With AI Platform, there are some people who we talk to on the phone, and some people who we go into...

Oct 2024
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Director

Culture

With AI Platform, there are times when the sales piece comes in and we have to tell the vendor that...

Oct 2024
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Director

Relationship, Product

N1 Health is very willing to help set up AI strategies and context, validate use cases, and guide...

Oct 2024
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Director

Loyalty

With AI Platform, we are going to do some SDOH programming by looking at some maps of where people...

Oct 2024
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Director

Product

Some of our concerns with the system's ease of use are because of places where we can't integrate...

Oct 2024
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Director

Culture, Loyalty

I have been extremely satisfied with N1 Health. When my organization started with them, I didn't...

Oct 2024
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Director

Relationship, Product

We have an analytics team that pulls some member patient data for our team. Then, we can make...

Oct 2024
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Director

Relationship

N1 Health is amazing when it comes to delivering on scoping opportunities, doing ongoing analysis...

Oct 2024
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Director

Loyalty, Relationship

N1 Health is highly responsive, and they are ready to jump in at all times. We like the vendor's...

Oct 2024
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Director

Product

The one thing I would change about the system would be for it to demonstrate outcomes by way of...

Oct 2024
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VP/Other Executive

Product

N1 Health continues to provide us with SDOH data to feed some of our SDOH analytic engines, and the...

Oct 2024
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VP/Other Executive

Loyalty

Our internal capabilities have grown, and our talent pool has improved, so we have discontinued part...

Oct 2024
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VP/Other Executive

Relationship

N1 Health tried to keep their promises, and they definitely did as well as they could. We sometimes...

Oct 2024
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VP/Other Executive

Relationship

N1 Health has been more purposeful in the way they message different parts of our organization. They...

Aug 2024
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VP/Other Executive

Relationship

N1 Health has improved. There used to be a lot of flux with staffing, and it wasn’t clear who was in...

Aug 2024
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VP/Other Executive

Loyalty

There is another use case that we are working on with N1 Health, and I’m hoping that it will show us...

Aug 2024
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VP/Other Executive

Relationship, Product

N1 Health does really high-quality work. They consistently use our data to tell us a story of what...

Aug 2024
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VP/Other Executive

Relationship

N1 Health is incredibly responsive. They are really fast, and now that they have added some strength...

Aug 2024
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VP/Other Executive

Product, Value

AI Platform helps us look at cohorts of people who receive different types of benefits so we can...

Aug 2024
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VP/Other Executive

Product

In order to incorporate AI Platform into existing products and workflows, customers have to adopt it...

Aug 2024
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VP/Other Executive

Culture, Value

N1 Health has a new payment model that was a little hard for us to adjust to. They moved to a PMPM...

Aug 2024
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VP/Other Executive

Relationship, Product

N1 Health has been a great partner to us. My biggest concern with the relationship is that the...

Jan 2024
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VP/Other Executive

Product

N1’s product is a tool we use that doesn't really require any training

Jan 2024
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VP/Other Executive

Relationship

I don't have consistent phone or web support with N1 Health. But we do have status calls where we...

Jan 2024
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Manager

Value

The ROI that we have seen from the system could be better. The system is expensive. That eats into...

Jan 2024
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Manager

Loyalty, Product

The system ingests a lot of data from us and comes up with social determinants of health indicators...

Jan 2024
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Manager

Product

If one of my peers were in the risk adjustment space, I would tell them that we aren't sure whether...

Jan 2024
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Manager

Relationship, Value

The vendor is great to work with. They are great partners who are very proactive, engaged, and...

Jan 2024
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CMO

Value

N1 Health is very specific, and they avoid charging us for every little thing. That is really nice...

Dec 2023
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CMO

Product

The system doesn't need a lot of integration. The vendor basically just gives us tables of members...

Dec 2023
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CMO

Loyalty, Product

AI Platform isn't really new technology. It has new data, and that is kind of interesting. The...

Dec 2023
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CMO

Relationship

When it comes to ongoing support, N1 Health is there for us. Their executives are always very responsive....

Dec 2023
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Director

Relationship

I am always pleasantly surprised by the vendor and with the level of service that they provide. The...

Dec 2023
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Director

Loyalty, Relationship, Product

N1 Health was one of the companies that actually made a mark with their SDOH product in healthcare....

Dec 2023
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Director

Loyalty, Product

It is difficult to keep challenging the status quo in the healthcare market, but innovation is what...

Dec 2023
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