Nabla Commentary
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
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User Commentary
Loyalty, Relationship
Our vendor relationship with Nabla is really positive. They have been responsive and continue to add...
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Product
Nabla is good and stable. Our physicians don’t think it is the best thing since sliced bread, but...
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Loyalty
We aren't sure that Nabla is going to be part of our long-term plans because another solution can...
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Loyalty, Product
Integration with Nabla fell flat. We were expecting to be able to integrate with our EHR, but that...
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Product, Value
From what I'm hearing, Nabla is very impactful. Physicians feel more satisfied with the interactions...
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Relationship, Product
There have been some small glitches in Nabla that the vendor really hasn't had an explanation for,...
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Product
Our end users have very mixed feelings about the ease of use of Nabla. A lot of people that I speak...
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Relationship, Value
Nabla definitely doesn't charge us for every little thing. They are very kind to us, and they have...
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Product
Nabla definitely doesn't meet all of the users' needs. Nabla isn’t built for clinician or provider...
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Operations
Nabla did a pretty great job with training. They were super hands-on, and they came to our...
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Product
Nabla is not integrated right now. There is an ongoing project for it to be integrated, but it has...
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Product
We have a high utilization rate among providers who have adopted the tool. We have a love-hate...
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Relationship
In terms of support, Nabla is very responsive. The firm seems to be rolling out different things.
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Product
There are some things that would make the system a little bit nicer. We have talked with the vendor...
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Value
Compared to other systems out there, the price of Nabla's system is significantly lower. We have...
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Product, Value
I would absolutely buy Nabla's system again. The system isn't integrated. We lease our EMR from...
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Culture, Value
The vendor has made a lot of promises, but they have stood by the promises that they have made. The...
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Operations
When we went live with the system, at the time, there wasn't a lot built out for our implementation....
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Product, Value
By using Nabla's system, we have seen decreased physician burnout, improved same-day closures, and...
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Loyalty
We are switching EHRs soon, and our new system has its own third-party scribe. We never bothered...
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Relationship, Product
Nabla would like to support our integration goals, but our EHR vendor won't let them. And Nabla’s...
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Product
Nabla’s system’s impact on documentation time is a bit variable from user to user. Some users...
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Value
Nabla is a great value. They remain very price competitive.
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Relationship, Product, Value
Nabla works the majority of the time, but at other times, it gives us something that makes us wonder...
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Product
Nabla is good because we can build our own notes inside of it. We can construct our notes and put...
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Product, Value
About half of our providers have adopted Nabla. It hasn't been such a huge issue for them. If a...
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Value
Nabla absolutely speeds up documentation. We don't mess with trying to measure it because it is...
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Loyalty, Product
A provider's brain can only remember two or three things that the patient tells them, but the...
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Product
Nabla codes the encounter, but it doesn't code for the chart. We could say we got neuropathy today,...
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Product
Our providers may complain no matter how good or bad Nabla is because they see things that they want...
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Product, Value
Nabla is reasonably straightforward to use. We have improved our workflow by using Nabla; it really...
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Loyalty, Product
There is so much innovation in some AI tools like Nabla, and the challenge we have is that there are...
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Product
Nabla is integrated but not as much as another ambient tool we use. We would actually like to have...
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Product
Nabla's reporting has to get better. They didn't really offer data regarding documentation time, and...
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Value
Nabla is great right now. In terms of AI, everyone was using ChatGPT-4 thinking it was the best...
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Loyalty, Relationship
Nabla has a great road map that they are working on. I wouldn't say their support is a white-glove...
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Loyalty, Value
There was a push to explore other products, but one of the doctors had tried Nabla and said that it...
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Value
Nabla gets points off because they don't have a lot of the value add that our other ambient vendor...
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Relationship, Product
We can customize everything in Nabla. That is also a downside because the majority of users don't...
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Loyalty
We plan to compare Nabla and another tool side by side. I would like to see if we have a strong...
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Loyalty, Product
Nabla's solution works. There are things the solution can't do that are just a little out of reach;...
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Relationship
Nabla’s support team is good. The vendor is in touch with us. We haven't had big problems that...
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Loyalty, Relationship
Nabla keeps all their promises. They were working on dictation, and that function is starting to...
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Loyalty
We would recommend Nabla's solution. The solution has a great patient after-visit summary note....
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Loyalty
We went with Nabla because of the individual personal user customization, the speed of creating the...
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Product, Value
We have more detailed notes, and those have reduced the necessity for chart auditing, audit...
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Operations
It is pretty straightforward to train a new user on Nabla. People learn the basic functionality, but...
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Value
Nabla may offer this as a service we have to pay extra for, but I would like additional...
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Product
We were hoping Nabla would have been able to integrate with our EHR. It can technically, but not...
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Product, Value
One outcome we have seen from using Nabla is decreased time spent on each individual note. We have...
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Product
What I found interesting about Nabla is that they actually produce the most AI-generated notes in...
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Relationship
Nabla is very willing to come on site and people seem to like on-site visits. When Nabla comes...
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Operations
It is a very heterogeneous mix of people who sign up for Nabla. Different people need different...
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Product
For interoperability, it was nicer when our former ambient speech solution was directly integrated...
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Product
I would rate Nabla’s ease of use a little lower just because it is not directly integrated. Every...
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Loyalty, Product
I am waiting for the extra features Nabla is developing, specifically the ones related to clinical...
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Loyalty, Product
Thinking about everything that is out on the market, it is very unclear who is going to race ahead....
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Product
The biggest thing is that we haven't had a lot of accuracy in the diagnosis codes that are...
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Loyalty
Nabla’s product road map looks very ambitious, and I know how that type of thing usually goes, so I...
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Operations
We got some documentation and resources to start, but there definitely wasn't a plug-and-play...
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Loyalty, Product
I’m not fully satisfied with the functionality meeting all our needs, primarily because we don't...
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Relationship
The support is really good. Nabla's system has a feature where we can just click a button in the...
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Loyalty
Users for the solution were volunteers. People don't have to use Nabla's system if they don't want...
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Value
We are definitely getting our money's worth from Nabla. Our ROI on ambient speech is really...
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Product
Nabla is doing a pretty good job with what they have and what they can do. The system ties to our...
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Product
Nabla is very open in the sense that we could change any given setting. We could configure the...
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Product
Ambient speech has been one of my favorite projects I have worked on because it is so unusual that...
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Loyalty, Product
We asked all our pilot users’ opinions on the two vendors whose tools we piloted, and over half of...
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Relationship
Nabla is very proactive. Nabla is a smaller company with a few dozen employees, so I talk to their...
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Product, Value
We have definitely seen decreased burnout and improved workflow. Whether there has been improvement...
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Value
The cost of similar systems is higher, yet the return is similar. So I would buy Nabla again, but a...
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Product, Value
The value add from Nabla is just tremendous. For me personally, when I first used Nabla, I was able...
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Loyalty, Product
Nabla has struggled a bit with capturing things in a specific format that part of our organization...
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Operations, Product
The biggest struggle with Nabla has to do with customizations. It takes a bit of time to do some...
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Relationship, Product
One thing that has made Nabla a bit more challenging has to do with ongoing care. Nabla doesn't have...
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Loyalty
We are anxiously awaiting a Nabla app that integrates well so that the notes will flow from Nabla...
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Loyalty, Product
We started Nabla's system with a small group and then branched out to providers who were more...
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Loyalty
Nabla's system is possibly part of our long-term plans. Our EHR vendor is coming out with their own...
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Product
Nabla's system has kind of increased the workflow because we are still cutting and pasting right...
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Product
Nabla's solution is pretty easy, but I'm not a doctor. I'm a technical person. It is a little harder...
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Loyalty
I think my satisfaction with Nabla's solution will probably stay about the same because the system...
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Value
I have recommended Nabla to other companies. I was talking with other people who were trying to find...
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Relationship, Product
There is not anything for us to do with upgrades. There are usually just new features that Nabla...
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Relationship, Operations
Nabla has really been good in terms of their upgrades, the process around the upgrades, and their...
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Product, Value
Most people feel like Nabla's system is a significant time-saver for documentation when the solution...
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Loyalty, Value
We are leaning toward Nabla because of the system's value, which incorporates cost. Also, the...
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Operations
During the setup of Nabla's system, the providers struggled with getting the notes to do what the...
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Operations
Nabla was very supportive in launching their application, but we had a bit of a challenge in getting...
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Loyalty
We are considering Nabla's system because it costs so much less than other ambient speech solutions...
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Loyalty, Value
When we were looking at vendors before selecting Nabla, a lot of other vendors had a tidier ROI...
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Operations
Following the implementation of any technological process, there is a valley of discontent until...
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Operations
The issue with Nabla’s training was that we were looking for remote training, and the remote...
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Loyalty
We saw that ambient technology was rapidly improving, and there was a huge financial benefit to...
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Culture, Value
Nabla is really good at not charging for every little thing. One thing they do is have...
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Product
Products like Nabla have a hard time with multilingual conversations, so that continues to be a...
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Operations, Product, Value
I can't ask people to stop using Nabla because they love it. We have seen a reduction in pajama time...
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Loyalty
We are looking to grow the adoption of Nabla over the next 12 months. We have so many doctors who...
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Operations, Product, Value
Nabla is meeting our needs as far as price point and its effectiveness in note creation, and it is...
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Operations
The implementation was clean, but Nabla is still a new company, and we could have used more...
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Loyalty, Product
Nabla seems to be the only vendor who is really pushing forward with integrating with our particular...
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Product
We have had instances where people started using Nabla and then said that they didn't want to keep...
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Value
In our initial trial of Nabla, the completeness of the notes was one of the outcomes we saw. Another...
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Relationship, Product
With Nabla, we have had some issues with some of the technical behind-the-scenes work and...
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Relationship, Product
Nabla has been fairly well received, and the vendor has been a good partner. It is important to...
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