Navigant Healthcare Management Consulting Comments

 

Preferences

   Bookmark

Give your feedback

Current Time Inside Cache Tag Helper: 9/30/2020 10:16:02 AM and Model.EvProductId = 93014

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

User Commentary

Sort by

CEO/President

Other Observations

We wanted to be more efficient, reduce the length of stay, and improve our billing process. We had...

Sep 2020
 Helpful

 or  to see details.

CEO/President

Relationship

I looked at other vendors, but I chose Navigant. I had worked with some of their key people in the...

Sep 2020
 Helpful

 or  to see details.

CEO/President

Project Results

When we wrapped up the project, we had exceeded all of the goals we had set. From a financial...

Sep 2020
 Helpful

 or  to see details.

CEO/President

Project Results

The vendor’s design work has been exceptional. The things that the vendor has helped us structurally...

Sep 2020
 Helpful

 or  to see details.

CEO/President

ROI and Cost

The vendor avoids charging for every little thing. If we need to figure something out, we just call...

Sep 2020
 Helpful

 or  to see details.

CEO/President

Tools and Methodology

I would absolutely buy the vendor’s services again. We just keep going back to the vendor. I don’t...

Sep 2020
 Helpful

 or  to see details.

CEO/President

Relationship

The vendor’s executives are highly involved. I get texts at least every other week from the...

Sep 2020
 Helpful

 or  to see details.

CEO/President

ROI and Cost

The vendor provides a great value, and I don’t know a lot of other firms that stack up when it comes...

Sep 2020
 Helpful

 or  to see details.

CEO/President

Relationship

If I were to give the vendor advice, it would be to never lose sight of the importance of the...

Sep 2020
 Helpful

 or  to see details.

Manager

Other Observations

There was one senior-level individual who came to meetings but who never really added much. We paid...

Aug 2020
 Helpful

 or  to see details.

Manager

People and Knowledge

The head person of our engagement was awesome. The contact was the knowledgeable one and the one who...

Aug 2020
 Helpful

 or  to see details.

Manager

Lessons Learned

Navigant gave good recommendations, some of which we already knew of. It is hard sometimes to take...

Aug 2020
 Helpful

 or  to see details.

CFO

Tools and Methodology

The vendor does a good job. We would not be as far along without them. I think Navigant would...

Jun 2020
 Helpful

 or  to see details.

CFO

Tools and Methodology

I was very adamant at the beginning; we set up some guardrails. I told Navigant I did not want to be...

Jun 2020
 Helpful

 or  to see details.

CFO

Tools and Methodology

I am very blunt and open with Navigant. They could identify barriers more quickly. They have a lot...

Jun 2020
 Helpful

 or  to see details.

CFO

Project Results

We have turned over several leaders. There were times I felt the engagement could have gone better,...

Jun 2020
 Helpful

 or  to see details.

CFO

Tools and Methodology

We were very clear that we did not want Navigant to come in if we would have to call them back in to...

Jun 2020
 Helpful

 or  to see details.

CFO

Project Results

The PMO is just such a terrific thing to leave behind. We will talk about Navigant for years to come...

Jun 2020
 Helpful

 or  to see details.

CFO

Sales and Contracting

I give Navigant a really hard time about their average hourly rate. They could have used some...

Jun 2020
 Helpful

 or  to see details.

CFO

People and Knowledge

The vendor’s strategy was really wrapped up in one person. That person is phenomenal and was a...

Jun 2020
 Helpful

 or  to see details.

CFO

Lessons Learned

We didn’t ask the vendor for support during the COVID-19 crisis. I have found no helpful consultants...

Jun 2020
 Helpful

 or  to see details.

CFO

People and Knowledge

Navigant could improve their self-awareness of who is a good fit and who is not a good fit in an...

Jun 2020
 Helpful

 or  to see details.

CEO/President

Project Results

The Navigant engagement was incredibly successful. We achieved the cost savings that we were looking...

Jun 2020
 Helpful

 or  to see details.

CEO/President

Other Observations

Navigant delivered what they said they were going to deliver, but a challenge is to not fall back...

Jun 2020
 Helpful

 or  to see details.

CEO/President

People and Knowledge

Navigant’s resources are taskmasters. They keep us very focused. With some other consulting firms,...

Jun 2020
 Helpful

 or  to see details.

CEO/President

Tools and Methodology

Most of the schedule delays were caused by us because of something we were working on internally. I...

Jun 2020
 Helpful

 or  to see details.

CEO/President

Project Results

Navigant met our expectations. They said that they could get X amount out, and they got X amount...

Jun 2020
 Helpful

 or  to see details.

CNO

Tools and Methodology

A recommendation that I would give to Navigant’s CEO is that the vendor should put their people on a...

Jun 2020
 Helpful

 or  to see details.

CNO

Project Results

I asked the vendor to create an annual summary for us, and they did that. It was really well done;...

Jun 2020
 Helpful

 or  to see details.

CNO

Tools and Methodology

We had a project management group that we met with frequently. The group consisted of a few people...

Jun 2020
 Helpful

 or  to see details.

CNO

ROI and Cost

Navigant helped us with more than just our financials. They focused on performance, safety quality,...

Jun 2020
 Helpful

 or  to see details.

CNO

Relationship

Navigant was a true partner. They were collaborative both on-site and remotely. Nothing that they...

Jun 2020
 Helpful

 or  to see details.

CNO

Relationship

The vendor avoided charging us for every little thing, and they exceeded our expectations. We met...

Jun 2020
 Helpful

 or  to see details.

CNO

Other Observations

A few of the vendor’s people didn’t have the right expertise, and we replaced those people. Overall,...

Jun 2020
 Helpful

 or  to see details.

CNO

Tools and Methodology

The execution of things could have been improved. There were times when the vendor wanted to move...

Jun 2020
 Helpful

 or  to see details.

CFO

Tools and Methodology

We had the understanding that we had some significant issues that we needed to address and actually...

Jun 2020
 Helpful

 or  to see details.

CFO

People and Knowledge

Some of Navigant’s resources were really good, but some were kind of weak. Navigant had the standard...

Jun 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Navigant has had a few webinars during this COVID-19 crisis, but they aren’t offering the same scale...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Navigant is doing an excellent job of meeting our needs. We were happy enough to use them on other...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

We work with lots of consultants, and I would say that my experience with Navigant has been pretty...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

I have been very pleased. I have asked Navigant to do things that have not explicitly been within...

Apr 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Some of the knowledge Navigant has over their competitors is specifically related to health plans...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Navigant has done great work for us. I have been quite satisfied with the things they have delivered...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Navigant has been communicating with some of the members of my team in terms of what other areas...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

We have seen outcomes from Navigant relative to some of our conversations with payers in terms of...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Navigant consistently exceeds our expectations. Navigant is very unique in their ability to simplify...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Navigant’s team composition is unique. They have a team of folks who have relationship skills and a...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Project Results

The expectation of our engagement with Navigant was to see improvement in quality, risk scoring, and...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Navigant's strength is their ability to convey market information from around the country that is...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

What Navigant has done has been a blessing and a curse. They bring in talent to hire specific to the...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Over the years that I have worked with Navigant, I have been very pleased with the way they feel...

Jan 2020
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Navigant has a lot of talent on their team. However, as with any consultant, we have to be very...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

Navigant has some really smart folks. Two individuals in particular stood out to me. One individual...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Future Outlook

We are beginning to see the results of some of Navigant’s work. We are beginning to see the...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

What I found with Navigant early on was they didn’t really listen. We would try to share our current...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

We have actually had great success in the quality space with our risk-bearing contracts. Navigant...

Dec 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

The consultants learn what their clients have done, and then the consultants put things together in...

Nov 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

I wish Navigant would have given us more direction based on what they have seen in the community. I...

Nov 2019
 Helpful

 or  to see details.

Director

Project Results

Navigant was amazing to work with. In no time at all, they evaluated what our issues were and how to...

Nov 2019
 Helpful

 or  to see details.

COO

People and Knowledge

Navigant's people are just awesome. I still call in from time to time. One resource always takes my...

Oct 2019
 Helpful

 or  to see details.

COO

Relationship

Navigant is a first-class organization. The people that work for them are very professional and...

Oct 2019
 Helpful

 or  to see details.

CEO/President

People and Knowledge

The quality of Navigant’s consultants is outstanding. Things have gone exceedingly well with...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

The reporting that Navigant has provided has given us the opportunity to engage our providers and...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Sales and Contracting

Navigant doesn't charge for every little thing. They are very understanding, and we are pleased with...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

People and Knowledge

As with all consulting firms, Navigant has some folks who move in and out, but we have been very...

Sep 2019
 Helpful

 or  to see details.

VP/Other Executive

Win/Loss - Why they were selected (by current clients)

When we have a strategic goal, Navigant is our first call. We regularly bring them in when we have a...

Sep 2019
 Helpful

 or  to see details.

COO

People and Knowledge

Navigant is extremely responsive. They deliver what they say they are going to deliver when they say...

Aug 2019
 Helpful

 or  to see details.

COO

Other Observations

Navigant has really gone out of their way to accommodate us, but there are some things we have just...

Aug 2019
 Helpful

 or  to see details.

COO

Relationship

I refer to our relationship with Navigant as a partnership because as we were expecting Navigant to...

Aug 2019
 Helpful

 or  to see details.

COO

Relationship

We have a positive partnership with Navigant. They are just as invested as we are. Navigant's people...

Aug 2019
 Helpful

 or  to see details.

COO

Tools and Methodology

Navigant exceeded our expectations. I have never worked with a company that was so engaging and...

Aug 2019
 Helpful

 or  to see details.

CEO/President

Project Results

I don't perceive Navigant to be nickel-and-diming us. They have exceeded our expectations.

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

Navigant helped us with multiple phases of our projects. Navigant provided subject matter experts,...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Project Results

Navigant helped us beat our goals. Navigant delivered, and we keep bringing them back.

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Relationship

Every consulting company has a principal or somebody in charge who flies in to have lunch and make...

Aug 2019
 Helpful

 or  to see details.

CMO

Sales and Contracting

Navigant’s expense requests have been reasonable. I haven’t gotten any additional changes.

Aug 2019
 Helpful

 or  to see details.

CMO

Tools and Methodology

One of the important things that Navigant did was to create a physician-engagement model. We put...

Aug 2019
 Helpful

 or  to see details.

CMO

Project Results

Navigant really stretched us to think differently. I found that refreshing from a consultant...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

Navigant is expensive. They provide great value, but not all the value that they give us can be...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Other Observations

Navigant was not responsible for the execution of our projects; we were. I would have loved to have...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Project Results

Preparing for downside risk is our number one goal. We want to become an organization that is...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Project Results

Navigant came in to help with the assessment and strategy. They did a great evaluation for all the...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Project Results

We have worked with Navigant on a couple of different projects. We worked with them on bundled...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Project Results

As a result of the work Navigant did, we have improved our quality score. We are focused on...

Aug 2019
 Helpful

 or  to see details.

VP/Other Executive

Tools and Methodology

It is sometimes hard to explain to people what Navigant's market dynamic is. There were some people...

Aug 2019