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Navin Haffty Technical Services
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KLAS Research Director - Ryan Oliver
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Ryan Oliver

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ryan.oliver@klasresearch.com

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User Commentary

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Director

A resource from the firm does our contract management builds in the MEDITECH system. We can track...

Sep 2021
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Director

The firm does extremely well. They are always there for us. For example, I got a request from a very...

Sep 2021
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Director

The folks from the firm that we deal with are the ones that do the work. If their bosses ever had to...

Sep 2021
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Director

We are very satisfied with Navin Haffty. I won’t give Navin Haffty perfect scores. I don’t know that...

Aug 2021
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Director

The most valuable thing about Navin Haffty’s services is their knowledge of the MEDITECH system....

Aug 2021
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Director

For the small project where I have experience with Navin Haffty, I need to emphasize that they...

Aug 2021
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Director

Navin Haffty is the standard for what I would assess as a consulting agreement. I was wowed by the...

Aug 2021
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Director

I always feel nickel-and-dimed by consultants because we are paying for every minute that they look...

Aug 2021
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Director

My Navin Haffty consultant is very good at what they do. They impress me every day with their...

Aug 2021
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Director

Navin Haffty’s owner will call us if we want. That kind of service is above and beyond.

Aug 2021
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CIO

Navin Haffty left a very sour taste in my mouth. We have used them for several projects, and they...

Jul 2021
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Director

For the projects we do, it seems easy for Navin Haffty to find the right person for a project. I...

Jul 2021
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Director

The technical piece of Navin Haffty’s capabilities is profound. There are a lot of consulting firms...

Jul 2021
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Director

Navin Haffty challenges us to really think long term, and I appreciate that. Rather than solving a...

Jul 2021
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Director

The only reason my satisfaction with the firm isn’t as high as it could be is the speed or time to...

Jul 2021
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VP/Other Executive

When the consultants didn’t exceed expectations, we swapped out the staff members without a problem....

Jul 2021
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VP/Other Executive

A wow moment was when we needed to get an estimate on something, and the estimate came out to be way...

Jul 2021
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Analyst/Coordinator

Initially, we had spread out our consultants over several consulting firms, including Navin Haffty...

Jul 2021
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Analyst/Coordinator

Navin Haffty provides specific expertise. In our case, they provide expertise that is specific to...

Jul 2021
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Analyst/Coordinator

At this point, Navin Haffty exceeds our expectations because they have stellar people.

Jul 2021
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Analyst/Coordinator

We have gotten Navin Haffty consultants who are not as qualified as we would like, but that is...

Jul 2021
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Analyst/Coordinator

Our health system has some goals for the future, and our consultant with Navin Haffty has already...

Jun 2021
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Analyst/Coordinator

One of the consultants from Navin Haffty is very conscientious and hardworking with many years of...

Jun 2021
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Analyst/Coordinator

Unfortunately, one of our consultants is a person with a lot of clients to provide services to, and...

Jun 2021
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Director

Our experience with the firm has been what we expected. The consultant assigned to us has worked at...

Jun 2021
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Director

There is no nickel-and-diming. We pay the firm an hourly rate. If they do the work, we get billed....

Jun 2021
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Director

It has been really hard to exceed our expectations, but the firm has already established the...

Jun 2021
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Director

The firm's consultants that have been assigned to work with us are in touch frequently and available...

Jun 2021
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Director

Sometimes the firm will make a change, and then there will be ramifications due to an error. For the...

Jun 2021
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Manager

The firm not only followed up with me but also followed up with the other team members they were...

May 2021
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Manager

There was an executive who oversaw the project manager, and the manager was overseeing the...

May 2021
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Director

We have the ability to have open, honest conversations with the firm to discuss things that are...

May 2021
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Director

Considering the level of complexity with some of the requests that we have had, the firm has been...

May 2021
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Director

Some of the reports that the firm has helped us develop have allowed us to get the information to...

May 2021
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CIO

We get our money's worth from Navin Haffty. We have been using them for a long time, and I don't...

May 2021
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CIO

We really love using Navin Haffty's services. They follow up with us. The team asks how things are...

May 2021
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CIO

Navin Haffty exceeds expectations. When we reach out to them, they either answer when we call or...

May 2021
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CIO

We have used Navin Haffty for years, and we are very comfortable with them. They have supported us...

May 2021
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CIO

The firm's consultants work for us and almost feel like employees. They are pretty timely. We have...

May 2021
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CIO

We do touch base with the firm's executives frequently, but the executive involvement often seems to...

May 2021
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CIO

Navin Haffty's client base is much larger today than it was when we first started with them. We used...

May 2021
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Manager

Our Navin Haffty contacts were proactive. People were reaching out to me and occasionally just...

Feb 2021
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Manager

If I have any consulting work to be done, I trust Navin Haffty even though they are expensive. I...

Feb 2021
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Manager

Our Navin Haffty consultant kept a spreadsheet of all the changes that we were going through, and...

Feb 2021
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CIO

I have had really good luck with some of NHA's consultants, but the project we are working on right...

Dec 2020
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CFO

The vendor is good. They helped us get our system up and running within a couple of months. That was...

Dec 2020
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CFO

The vendor is a little expensive, but we get what we pay for. They do good quality work, but they...

Dec 2020
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CFO

The vendor's executives are involved. They call us when we need them to. Their staff members are...

Dec 2020
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Director

I would definitely buy services from this vendor again. They charge exactly what they say they will....

Nov 2020
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Director

The vendor's executive involvement is adequate. The executives are there when I need them. I would...

Nov 2020
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Director

The vendor is professional, timely, easy to work with, and extremely accurate. They return my phone...

Nov 2020
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Director

We get frequent summaries of what the vendor has done, and we discuss our expectations with them...

Nov 2020
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Director

The vendor was very supportive during the COVID-19 pandemic. Not long ago, Medicare made some fee...

Nov 2020
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CIO

The contract is straightforward. Navin Haffty was really great as we extended and added. They...

Nov 2020
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CIO

With the number of analysts and consultants that we have, there are always certain ones that aren’t...

Nov 2020
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CIO

I would give Navin Haffty the highest score on how well they executed. One of our executives would...

Nov 2020
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CIO

Navin Haffty is part of our new build. They are a great partner in rolling out our system. They...

Nov 2020
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CIO

Navin Haffty’s leadership has been great. I can reach out anytime. Navin Haffty has an executive...

Nov 2020
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CIO

There are consultants that are still resolving the issues. They have been great at doing that. I...

Nov 2020
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Director

Navin Haffty performed more than one validation for us. That was not their fault; that was the fault...

Oct 2020
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Director

Navin Haffty met expectations. It is hard to say whether they exceeded them because there were kind...

Oct 2020
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Director

I was not around when Navin Haffty did the implementation, so it is kind of hard for me to comment...

Oct 2020
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Director

Even though we don't use Navin Haffty continually, I would not hesitate to call and ask them for...

Oct 2020
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