Navina Technologies Ltd. Patient Portrait Commentary
Filtered view: All

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Analyst/Coordinator

Loyalty, Value

Things are fantastic with the vendor. One of the big concerns we had was the investment. We didn't...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture

Navina Technologies delivered a product that actually works as they promised it would. There is...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

The product is actually embedded in our EHR at the point of care. So when a provider logs on to our...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Product

A piece that the vendor offers is document management. So each EHR has some way of managing scan...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Value

So far, we have already seen a dramatic increase when it comes to our Hierarchical Condition...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Product

Hierarchical Condition Category was the piece that the vendor was initially selling, but there are...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Culture, Loyalty, Relationship

The vendor keeps in the loop pretty well. They are very agile and responsive. That is one of the...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product, Value

We were struggling with providers complaining about having to do a lot of chart time, click time,...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product, Value

We bought a secondary module from Navina Technologies to help with our clinical quality measures....

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty

One of the things that people don't understand about the system is that it was part of the AAFP...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product, Value

The system helps us decrease burnout. Our people are happier. Our doctors don't have to spend as...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Relationship

Navina Technologies has one of the most responsive customer service groups that I have ever worked...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Value

Navina Technologies is great at avoiding charging for every little thing. I have never felt...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Operations

Our implementation was perfect. Turning on the system was easy. The vendor did a great job of...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Product

Navina Technologies says that they have some new things coming out, but the system is still new to...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Physician

Loyalty, Product, Value

I love the system. Buying it was one of the best decisions that we made. Our population health team...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Product, Value

Prior to Navina Technologies, we had to go into several different payer portals, print several...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Product

Navina Technologies provides a full suite of services, and the solution does all the things that are...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Relationship, Product

We have a collaborative relationship with the vendor, and Navina Technologies is partnering with...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Relationship

The vendor is based out of Israel. They have a ton of domestic staff who are highly responsive...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Product

One of the limiting functions today in Navina Technologies' product is its ability to integrate with...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

One outcome we have seen from the solution is the coding capture. Coding tends to be one of the most...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product, Value

Navina Technologies' team has been really supportive by answering questions and providing...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

We like the engagement of the vendor's team. We meet regularly. Those meetings are really helpful to...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

The vendor appreciates the importance of proper implementation and execution of new technology. We...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

The vendor can't work miracles, but I guess they keep their promises. There are things that I wish...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

One of the beauties of working with Navina Technologies Ltd. is they are very open to our...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Things are going very well with this solution. We recently changed another one of our solutions, and...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

With this solution, we have seen an increase in the accuracy of our coding, particularly the...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product

At this point, this solution is working very well, and we are very pleased with it. It is alerting a...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Operations, Product

I would like to make this solution a bit user friendly in the sense that it could provide the meat...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Product

One thing that I would caution is this solution does not take clinical judgment out the window. The...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Loyalty

This solution is great, and we really love it. It has been such a help. It was a very simple...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

My experience with Navina Technologies has been overwhelmingly positive. They have been very...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

The results from using Navina Technologies Ltd. Patient Portrait are all good. It is all a benefit...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Navina Technologies Ltd. Patient Portrait is clearly going to be worth our investment. There are all...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

For this kind of thing, we want to have proof in the pudding. Ours is a very specific EMR. It does a...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Our true satisfaction rate with Navina Technologies Ltd. Patient Portrait is nearly 100%. We have...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

A high percentage of our clinicians are opening this information. A portrait is developed and...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product

We had other experiences with risk-scoring tools, and it takes a deep knowledge to be good at using...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Operations

We were not planning on implementing this technology. We have a pretty good, robust EMR, but many...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

As a doctor, I might know a patient has heart failure, but I can't just say that. They will ask how...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

I have never quite seen technology that is this easy. Navina Technologies may advertise thirty...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Product, Value

One of the outcomes that I'm looking for is physician satisfaction, and that is definitely a top...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Culture, Relationship

Almost everybody that I work with around new technologies is pretty good at sales. They are nice...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Navina Technologies is a company that is very dedicated to being very responsive to issues. They are...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

Navina Technologies Ltd. Patient Portrait is such a good tool. Risk coding is taking a clinical...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

With any technology, data components are a big deal. There are some key definitions to being...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

In the past, we had a lot of people on our team reviewing charts as CDI coders ahead of patient...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Product

Our experience with Navina Technologies has been very good. There have been a lot of Medicare policy...

Aug 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations, Product

One of the pieces that stands out about Navina Technologies' system is the end-user experience. They...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Value

Our time with Navina Technologies has been excellent. We couldn't have had more of a seamless...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

Overall, we have seen outcomes with our adoption and address rates. We have class-leading metrics...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

Navina Technologies is very supportive, and I do not recommend many vendors. However, Navina...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Navina Technologies Ltd. Patient Portrait is click and go. It is really the only solution we have...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Navina Technologies is very good to work with. They are very available to do additional training if...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Navina Technologies has been exceptionally good to work with and collaborative, and that is what we...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product, Value

Using Navina Technologies Ltd. Patient Portrait, we have seen an ease in documentation for our...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

During the implementation process, there seemed to be a bit of a knowledge gap between our network...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Loyalty, Product

In the system, we have a dashboard where we can track utilization, see who is opening portraits, and...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product

Something that has been a benefit in the system has been its document management. I know that a lot...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product, Value

The system helps us take care of patients better. It allows us to stay on time and treat patients...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Loyalty, Product

When it comes to coding, the product will give us code suggestions. A primary suggestion might be...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Operations

The vendor's people are very easy to work with, and our implementation of the system was very easy....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Culture, Loyalty, Relationship

We have regular conversations with the vendor about what is on their road map and things like that....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product

We are really looking for coding suggestions from the system. Those have really helped our...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CMO

Product

The product's functionality isn't perfect. We have given the vendor some recommendations about...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product, Value

The system is a physician assistant tool that helps our providers during patient visits in terms of...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

We wanted Navina Technologies to embed the product into our EMR, so now it is completely embedded,...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product, Value

The vendor is a partner. The strength of the product is that it is part of the embedded workflow for...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product

One thing the product doesn't do well is link in all the various data sources, meaning that if...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Value

The vendor didn't always charge for every little thing, but now they do. In the early days when they...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Product, Value

With this product, we are able to give our patients better and more personalized care because we...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

When the EHR gets an upgrade, it inevitably creates a few problems with a product like Navina...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

Navina Technologies Ltd. has been a good vendor. We have tried different ways of approaching complex...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Navina Technologies Ltd. has been a good partner. The implementation went about as well as it could...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Our providers do well with the tool. It is hard to get physicians to do something en masse, but they...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have standing calls with our contact, and they are Johnny-on-the-spot. We have never had to...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Value

We chose the tool based on its ability to work with our EHR. We didn't see another solution that was...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We have recommended Navina Technologies Ltd. Patient Portrait. We have a lot of different...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

As AI-based tools progress, the biggest thing that can be done for end users is to make things as...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The plugin is seamless from an IT perspective. It allows us to be secure and look at PHI in a...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

The whole point of the tool is to help us with our risk scores. It is designed to surface...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

We are part of certain programs, like the Medicare Shared Savings Program, and we score incredibly...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Navina Technologies Ltd. is very progressive and is constantly updating and improving the solution....

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product

I wish that Navina Technologies Ltd. Patient Portrait could help me with summary notes. I want an AI...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product, Value

Using the product, we have seen a significant improvement in accurate documentation, coding, and...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

We are planning on staying with Navina Technologies, but Medicare may make changes that make it less...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty, Value

We heard about Navina Technologies' solution through one of our doctors who was already robustly...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

No technology rolls out without having bumps and a need for continual improvement. Even if Navina...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Operations

Navina Technologies organizes the training sessions, but they also will organize one-off training...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Product

As an external tool that is integrated into the EMR, the product blends with our integration, so it...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Loyalty

I am looking forward to some other technology around quality that is not yet fully released, but we...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Navina Technologies Ltd. is easy to work with. We have a direct contact we can call anytime for any...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

I don't use the reporting side much to make sure our physicians are engaged. Some parts of Navina...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Product

Navina Technologies Ltd. Patient Portrait is pretty easy to use. It is uncomplicated and direct....

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Any investment is huge with vendors. Navina Technologies Ltd. Patient Portrait is pricey, but it has...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

We have seen significant improvements to our graph scores by using Navina Technologies' system. That...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Value

The system is expensive, especially for independent primary care groups. It can be hard to see a...

Apr 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

The vendor is proactive when it comes to enhancements and updates. They are also cognizant of FHIR....

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

The system offers interoperability or integration with HIEs, but there is a cost associated with...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The vendor's support is very speedy. The vendor has quick response times and turnaround times when...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The system doesn’t add time to our providers’ days, so we have received a really positive response...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product

We are a large organization, and we have a unique structure. That makes it hard for us to deploy the...

Feb 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Product, Value

Navina Technologies has been wonderful. Our providers and management team love the system. We have...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Product, Value

The outcome we have seen since using Navina Technologies' product is an improvement in our risk...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Product

The vendor is working on getting a couple of portions of the tabs in the system running. Those parts...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Navina Technologies is offering us new products to go with quality measures and things of that...

Jan 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​