Plastic Surgery EHR Commentary

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Nextech's support is really good.

There are times when stuff really falls through the cracks. If we need something done in a timely...

There are some things that we really want to do, but the system is built in weird silos where we...

Nextech is doing some development and innovation. But they are producing it for Practice+ heavily...

There's nothing that I would say Nextech is remarkable at. Nextech's templating is fine, but it has...

Nextech could make it easier to know what we're paying for. We should be able to see our billing...

There are some things with Nextech’s marketing section that don’t quite work. Also, I would really...

I don't think there is a training program. I don't know how to use it. The hardest part is that when...

Plastic Surgery EHR meets all our needs. A lot of the features aren't available to us. As far as...

If I reach out, the service from Nextech is good. The only thing that I wish they would do is prompt...

When I call in, I always get issues resolved. If the person doesn't know something, they'll work to...

I've never used a different system, so I would buy Plastic Surgery EHR again because I know it. The...

We don't like Nextech’s online schedule as much as other parties, and their patient portal could...

We partner with different vendors that use Nextech, and their data integrations definitely make sure...

Nextech is very hands on. They allow us to modify the schedule if we need to do something on the...

Plastic Surgery EHR is very easy to use. We can customize it based on what we need. Additionally,...

I think Nextech should reach out to practices more and provide additional training because sometimes...

With Nextech, we have to solve our own problems a lot. If there's an issue with something, like an...

Nextech’s development and innovation are getting better. They weren't always that great.

Nextech’s community portal, where we can go on and see videos or PDFs, is very outdated. They...

When I call to get help, Nextech is very helpful. If I need help creating an EHR template, I can...

With Nextech, I would love to see someone review invoices with us on a quarterly or yearly basis to...

With any new things Nextech comes out with, they aren't very good at informing us. We have a person...

I wouldn't buy Nextech's system again. It's just so robust that for our size of practice, we really...

Plastic Surgery EHR has been really helpful. It is easy. We can send patients their intake forms,...

Nextech is really quick to answer the phone when I call with an issue, but I have multiple open...

Plastic Surgery EHR does not offer a biweekly option for automatic payments for patients. Nextech...

Nextech will send out updates when we first log in to Plastic Surgery EHR, letting us know what new...

I haven’t needed to call Nextech’s support other than the one time I did, and they were very helpful....

We don't have a dedicated representative from Nextech that I know of, so when we call, we're just...

When we were trying to set up our pharmacy feature, there was one slightly nasty person from Nextech...

Plastic Surgery EHR's reporting functionality is really good. The reports are easy to generate, and...

Plastic Surgery EHR has largely filled our needs, but there are some gaps. One function we would...

Clinically, Plastic Surgery EHR provides everything we need without all the bells and whistles that...

By using multiple solutions from Nextech, the thought was that everything would be in one dashboard....

The sales team was really good, but the promise that didn't happen was customer service and complete...

We were extremely excited about all of Nextech’s reporting, so the sales team did an excellent job...

In theory, Nextech’s training was very inviting, but having gone through it, the reality is that...

The support team is almost not there. We call the support team, and we don't get a request back for...

I don't feel like we have a partnership with Nextech. We're using them, but I'm not an advocate of...

The solution has an invoice module that we have a significant issue with. It has gone out on us a...

The vendor's support is usually pretty good. Their response times are usually not great. There are...

We moved over to Practice+, and it was just a lot to be put on us at one time. That is not...

The scheduling piece of the solution is pretty easy to use. It is easy to pull the schedule up and...

Training was lacking. It was too basic. When Nextech did training, they were more focused on what we...

My staff members just feel like the system is not user friendly. We don't have the ability to...

When our contract is up, we're probably going to move to another vendor unless Nextech makes...

I understand the limitations of having a HIPAA-protected platform, but I really think that Nextech...

We like the flexibility of the platform. There's a little bit of training at the front end to...

The vendor is sometimes fair and transparent with charges. Our organization has Plastic Surgery EHR...

I like how responsive Nextech is to our questions, whether our questions are about support,...

Nextech is getting ready to launch improvements on the portal, and that has been a long-running...

I wish we didn't have to have so many platforms. I wish we could have one that works and does...

Some support personnel are not very knowledgeable about some issues and do not present solutions. I...

The solution has exhaustive capabilities that I will not use, and that is great. It's kind of like...

Our training fell off the rails a little bit. I needed to be trained so I could make templates and...

I went with the product because someone told me it is the best EHR on the market, hands down. To...

It would be really nice to get one point person from Nextech to pick up the phone, call me, and give...

Our interactions with Nextech's salespeople were excellent. The representative that we were in...

Because of the miscommunications we had with training, when I was onboarding, I had trouble logging...

I am a superuser with the software solution. It is easy to use and understand. I wish the webinar...

We have never really utilized Nextech’s training programs. They have all different modules for us to...

Nextech is pushing us to take our system to the cloud. We are on a server now. We don't trust the...

Nextech’s support people are excellent. The only issue is that sometimes it takes a while for them...

The billing is very confusing in the solution. When I go back to track something a year later or...

Nextech is pretty thorough with everything that they do. There is just an awful lot of clicking. But...

I would recommend the solution, but I would also recommend that a brand-new practice really shop...

Plastic Surgery EHR is overpriced and outdated. There are minor to moderate daily functional issues.

Plastic Surgery EHR is a basic EMR with a nice scheduler, but it is missing some very basic functionalities....

We have had continuous issues with Plastic Surgery EHR, and Nextech has the worst customer service...

Probably the best benefit of the solution for a provider is how Nextech can customize everything in...

While I think Nextech's customer support people are overall fantastic, there are a few gems. If we...

Most of the reports in the solution are customizable, so we can add fields that we may need, but...

Plastic Surgery EHR is a great product, and Nextech has a great team overall. Their customer service...

Using multiple solutions from Nextech makes our staff members more efficient because we are getting...

We really like Nextech as a whole because we can do everything through their systems, including...

Some of our doctors had used Nextech's system in the past and liked it, so we decided to go with it....

When we reach out to Nextech, it takes several days for them to follow up with us. We have to reach...

I love Plastic Surgery EHR. The system we were on before it wasn't user friendly. We can do a lot of...

I really like Plastic Surgery EHR. We didn't have a good experience with it when we started on it...

Our office likes Nextech's software. However, Nextech's training and account representation are...

We had trouble figuring out the system along the way, but we pretty much have our routine down now....

I don't think we had any type of training program with Nextech. We had to hire a third-party...

Our partnership with Nextech is excellent. The partnership makes it easy to keep track of previous...

I haven't really seen much new development or innovation from Nextech. I use the app on my phone a...

The vendor is honest and transparent about their charges. Sometimes, we get charged a lot. However,...

Nextech's training are great. The vendor is great at putting out best practices for clients.

When we started with the solution, the vendor basically let us configure everything into what we...

The vendor's support is pretty good when it comes to things that aren't related to data. On the data...

Nextech's system isn't what we need, but it could be amazing for a traditional clinic. If a customer...

We have some customizations that we would like to automate in the system, but Nextech's API is very...

Plastic Surgery EHR is not part of our long-term plans. We are reviewing other vendors' products to...

I have had Nextech for many years. From the beginning, I have tried to get the data output in the...

Nextech is expensive for the support and integration that we get. Every five years or so, having an...

Using Plastic Surgery EHR improves our billing. It allows us to generate reports that streamline...

The calendar function in Plastic Surgery EHR is poor, so we use third-party calendar solutions to...

The clinical functionalities in Plastic Surgery EHR are archaic and poor. The core issue is that the...

Nextech provided virtual training and had representatives on-site for a few days at the launch. The...

Nextech is a huge disappointment. The system is too complicated to use and to teach to a large team....

We are shopping around for other solutions because of Nextech’s credit card rates. When we first...

I have complaints about the vendor's support, as well as the onboarding process and the lack of...

Nextech does well in the sense that the solution was easy to build. Templates were pretty...

I don't feel like we have a partnership with the vendor. I feel like they get their money, and then...

The vendor's support is hit or miss. Sometimes we get really great people when we call. Other times,...

We met with a couple of people from Nextech who told us that various things we want are in the...

I’m really happy with Nextech. They are typically very easy to get in touch with, including their...

Over the past couple of years, Nextech has added features to Plastic Surgery EHR that we were...

Nextech’s Plastic Surgery EHR system integrates directly with tools like TouchMD, which allows...

Nextech charges me for every additional module. I can't do electronic billing to insurance companies...

Plastic Surgery EHR is all integrated, so I can do all my billing in the solution. I don't do...

Nextech never calls us, so I never know when I'm eligible for an update, when I can get an upgrade,...

The upgrades from Nextech have really been upsetting me because they just use alphabet soup to tell...

The phone and web support form Nextech is actually very good. The support people have gotten...

The biggest issue in Plastic Surgery EHR is reporting. We were promised amazing reporting, but it...

The implementation and training from Nextech were choppy. Support varied depending on who was on the...

We originally used Nextech's standard EHR, and we felt it made financial sense for our practice....

The system doesn't work on operating systems that it wasn't written for, so it cuts out all the...

I am too busy to really be proactive with the system. I am not a squeaky wheel in any sense. I...

We know Nextech is doing updates, but we get updates about product improvement enhancements that...

The system's strength is that it can connect with everything. The system does billing, scheduling,...

The system hasn't really had any upgrades. Nextech has added a couple of modules, and I would rate...

The system is too expensive. For my level of dissatisfaction, the amount we are paying is crazy. We...

Nextech charges a lot for the financial module that integrates with their billing system. If the...

We had great trainers and a really great training experience, but we had to pay a premium for that....

Nextech has a reporting module that we have to enhance. That is a big gap. We are trying to use the...

By the time I get around to an upgrade, Nextech is coming out with a new one, so then all of the...

The maintenance fee for the solution depends on how many modules we have, so we pay for the link to...

When the solution came out, the EHR portion wasn't going to save me any time, and it was going to...

Plastic Surgery EHR is much more cost-effective for me, and it doesn't give me all the irrelevant...

There are some features that are difficult to figure out how to use. For example, learning to...

It takes Nextech a while to figure out what the glitch is sometimes, so I end up trying to...

Nextech keeps pushing me to use their new cloud-based system, but I'm not going to do that because I...

Plastic Surgery EHR is made for plastic surgery and dermatology, so it has all the features that I...

I would recommend Plastic Surgery EHR, but charging for every little thing prevents anyone from...

The system's patient portal doesn't allow for document uploads. That creates cumbersome formatting...