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Mirth Connect by NextGen Healthcare Commentary
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Subject Expert
Cris Ludwig
Associate Engagement Partner
KLAS Associate Engagement Partner - Cris Ludwig
 

Commentary Summary

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User Commentary

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Manager

Mirth Connect is a powerful integration tool, and it is great that we can extend or add to the...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

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Analyst/Coordinator

Things with Mirth Connect have been good. We migrated our data into the cloud, and ever since that...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

I would buy Mirth Connect again. We're actually going to expand our use of it.

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Manager

From a performance perspective, Mirth Connect can be slower than I would like. It's not as fast as...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

As an integration engineer, when someone asks for a solution, I can usually look at it and say that...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

From a partnership perspective, I think NextGen Healthcare is good. We plan on staying with Mirth...

Comment Tone Positive
Pillars Culture, Loyalty, Relationship
Evaluation Unrated

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Manager

When it comes to AI, I don't think there's a lot of development needed on Mirth Connect's side. Most...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

If someone needed a highly specialized, high-volume integration engine, I would not recommend Mirth...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I think of Mirth Connect as a Swiss Army knife compared to other integration engines. It can do...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Not only does NextGen Healthcare help me with technical support, but every year I have to go through...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

If I had to grade NextGen Healthcare on upgrades, it's not as easy as I would hope it would be. The...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

I think NextGen Healthcare is a little behind with cloud solutions. I still have to install...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Manager

I think Mirth Connect is average when it comes to capabilities, but that isn't because its...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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Manager

I went through all of NextGen Healthcare’s training, even their professional training. It’s quite...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Manager

Mirth Connect is not expensive, especially with the model we're using. The value isn't really about...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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Manager

There is usually quite a bit of coordination required between our finance department and NextGen...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

I'm happy with NextGen Healthcare’s support, though I don't know if that's because of the level of...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

I had never worked with interfaces prior to Mirth Connect, and it has been a fairly user-friendly...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

With Mirth Connect, I very seldom have to reach out to NextGen Healthcare's support. However, there...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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CIO

NextGen Healthcare’s training program is excellent. We haven't come across an issue yet where we...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

Mirth Connect has all the stuff that we need. We would like NextGen Healthcare to focus on its core...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Analyst/Coordinator

Mirth Connect went from being open source to a closed system, and that was a big change. What...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CTO

Mirth Connect is a great product. A lot of folks love to use it. One shift that NextGen Healthcare...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

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Analyst/Coordinator

Mirth Connect is pretty much open source. However, there is a difference between paying a lot for a...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

There are some shortcomings in Mirth Connect that I would like to see fixed. Mirth Connect is a...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Analyst/Coordinator

We have a support contract with NextGen Healthcare. I almost never have to use the support because...

Comment Tone Positive
Pillars Culture, Relationship
Evaluation Unrated

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Analyst/Coordinator

We paid for the platinum service plan under the impression that we would get direct support from...

Comment Tone Negative
Pillars Relationship, Value
Evaluation Unrated

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Analyst/Coordinator

NextGen Healthcare doesn’t do any training. They give us the product, and there are certifications,...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Analyst/Coordinator

My recommendation to NextGen Healthcare is to not mess up. When we look at all these major interface...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Analyst/Coordinator

NextGen Healthcare has still maintained their core thing of keeping the product stable. They focus...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

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Analyst/Coordinator

NextGen Healthcare could improve the solution's availability and be much more dependable when we...

Comment Tone Negative
Pillars Value
Evaluation Unrated

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Manager

NextGen Healthcare charges differently for training for Mirth Connect, and we have to go on-site for...

Comment Tone Negative
Pillars Operations, Value
Evaluation Unrated

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Manager

NextGen Healthcare has never been proactive; they are always reactive. We can see in the release...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

Interface engines have a lot of code sets. If we need to do something, we click on a code set, it...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Manager

Under a previous higher-up, we used to have a lot of involvement down to the management level from...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Manager

I love the speed of the system. If we do things right, the system is fast. I have seen a lot of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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