Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Business Information

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Ambulatory RCM Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)


NextGen RCMS Comments
Filtered view: All

KLAS Research Director - Aaron Gleave
Subject Expert

Aaron Gleave

Research Director

aaron.gleave@klasresearch.com

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Ambulatory RCM Services 2020: Dynamic Market Changes and New Players
Ambulatory RCM Services 2020:
Dynamic Market Changes and New Players
April 2020
View Report
View Related

Preferences

   Bookmark

Related Blogs

Creating the Customer Satisfaction Advantage

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Ambulatory RCM Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Analyst/Coordinator

NextGen RCMS has really helped us with billing and has been a great resource for us. We have seen a...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

If we have any questions, we can call NextGen Healthcare directly and speak with them. They are...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

NextGen Healthcare is the same as the other billing companies we have used. They don’t work the A/R...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The amount of communication required from our staff is not worth the collection rate. NextGen...

Dec 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

I have no concerns with NextGen Healthcare's revenue cycle management. We have done our revenue...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

We have little things about NextGen RCMS that drive my staff crazy, but I think those things are...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

If I were looking to purchase RCM services again, I would have a more competitive process. NextGen...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

NextGen Healthcare is cutting back staffing levels, so the person we used to have is no longer on...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

NextGen Healthcare is way behind. In our state, there is a Medicare model for primary care, and the...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Overall, the support during COVID-19 has been really good. I haven’t heard anybody complain about it....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Our account manager is abundantly prepared for our monthly calls, meetings, and financial reviews....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor’s people understand the system and the way it works better than anybody. Having resources...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

If my peers were looking for a true partner, I would tell them that NextGen Healthcare is by far...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The most valuable element of our arrangement is that we view our relationship as a partnership and...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have been in the billing business for more than 30 years. I have seen products and ideas come and...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We have a very good working relationship with NextGen Healthcare. We meet with them frequently. When...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The only concern that I have is that as the vendor gets busier and takes on new business, we feel...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

NextGen Healthcare has folks that are extremely knowledgeable. A person can be a great manager, but...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

The vendor is very strategic. They need to strategize with NextGen Healthcare’s corporate people...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Our collections are increasing with NextGen Healthcare. We couldn’t collect the money if the vendor...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor does not exceed our expectations at all. If they were, we wouldn’t be bringing our...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

If I have to open a ticket for the vendor, I am lucky if I get a response or have things corrected...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have a great vendor representative, and that person does the best possible job considering the circumstances....

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

We have been with NextGen Healthcare for long enough that they really are a partner. If we have an...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

I would be very likely to recommend NextGen Healthcare. I would tell someone that the vendor really...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

NextGen Healthcare has exceeded our expectations because our A/R days are very low. They deliver in...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

NextGen Healthcare has strategic knowledge, and they are trying to do the things they need to take...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

Our contract with the vendor is a percentage of collections. So there is no nickel-and-diming from...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

The vendor uses some overseas help, and we have issues with the overseas people sometimes.

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

CFO

Sometimes we see the same things happening over and over again. So it takes a while to correct some...

Nov 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Everything is working smoothly with NextGen RCMS. We really haven’t had glitches. When COVID-19...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

NextGen Healthcare has supported us very well during the COVID-19 crisis. We are having monthly...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Every time we have questions, our account manager is willing to get on the phone and explain some of...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

When we first got rid of the billing department, I was skeptical of RCM and having somebody else do...

Jun 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

NextGen Healthcare is improving, but it would have been nice if our solution had come out of the box...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

NextGen Healthcare’s reporting for RCM has left a little to be desired, but it is at a pretty good...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

Director

Our system works largely as advertised; that is great. In almost all cases, the system meets...

Mar 2020
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​