NextGen RCMS Commentary

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There are still areas where we have to redirect things back to NextGen Healthcare, but it depends on...

NextGen Healthcare’s A/R days are really good. Their follow-up with us has definitely improved. When...

Our relationship with NextGen Healthcare over the last several years has really blossomed. We have...

The firm does really well with denials. We have a lot of clean claims going out, and we're at a very...

NextGen Healthcare's service is kind of expensive for a service that isn't mediocre but is nothing...

Things with NextGen Healthcare have been status quo. Nothing stands out as great or terrible. I feel...

Our NextGen Healthcare account manager is really good at communicating and very responsive. NextGen...

NextGen Healthcare offers an analytics platform as part of the RCM platform, and that's very useful...

The service model has evolved over the years as staffing has been reorganized with a greater...

NextGen Healthcare's strengths are consistent delivery of contracted services, an...

NextGen Healthcare's weaknesses are reduced management presence and client-facing leadership, less...

Generally speaking, NextGen Healthcare delivers the services they are contracted to provide and...

Our company has partnered with NextGen Healthcare for a long time, and during that time, I have seen...

We're doing a lot of great things this year with NextGen Healthcare. They have for sure met our expectations....

NextGen Healthcare is improving. They have a new CEO, and they reach out a lot more. We had a recent...

NextGen Healthcare does a fairly good job with cash collections. We've focused on A/R days a lot...

This year, NextGen Healthcare's support is better than it was last year. Previously, each department...

We have been very pleased with the services provided by Nextgen Healthcare since day one of the implementation....

Like any large organization, NextGen Healthcare does bill for numerous items that I feel should be...

The vendor provides great services. Sometimes the overseas team seems to need recurrent reminders to...

I believe the vendor's fees are much higher than most in the industry, but we can't argue with...

It is uncommon for people to know about changes in our industry before I do. The vendor's team is...

NextGen Healthcare is supposed to do all the billing. This is a really hot topic and probably our...

All along, we have had issues with who is doing what. The way the service is sold to organizations...

We want to reduce our scope of work with NextGen Healthcare. We are paying way too much for what...

NextGen Healthcare is responsible for maintaining and uploading fee schedules into our system, but...

We haven't seen enough improvement to want to continue with NextGen Healthcare. We could probably...

I'm starting to really be frustrated with NextGen Healthcare. They say they are reconciling things,...

We trusted NextGen Healthcare with something, and they totally messed it up to the point where we...

I think the firm works out of another piece of software that is connected to the system, and a big...

We have had to hire more people to maintain the tasks the firm is giving back to us. We have a...

Because NextGen Healthcare is so robotic to work with, our staff feels like we have to do what we...

NextGen Healthcare doesn’t meet our expectations in that they don’t communicate very well. We gave...

NextGen Healthcare does avoid charging for every little thing. They are pretty much an all-inclusive...

NextGen Healthcare's impact on cash collections has been great. They are very efficient. They have...

Initially, when we started with NextGen Healthcare, we had them doing more work than they do now. It...

I would never use NextGen Healthcare's service again because we keep getting different people. We...

NextGen Healthcare charges us for every little thing, and it is ridiculous. The firm deals with...

We have had a terrible time with NextGen Healthcare's services. We were sold a product, and NextGen...

NextGen Healthcare’s interface support could use some improvements. The support people are hard to...

NextGen Healthcare has exceeded my expectations through their communication and transparency. We...

We needed NextGen Healthcare when we hired them, and they have been a big help to us because they...

NextGen Healthcare does not avoid charging for every little thing. They are charging us for faxes,...

NextGen Healthcare is very willing to make accommodations for our specific needs in our practice and...

While the management staff members at NextGen Healthcare understand the industry and are able to...

I would recommend the firm highly, but that would come with an asterisk because people should be...

The desired outcomes are to lower A/R days, have fewer denials, and have faster reimbursement. The...

Our major partnership comes through the management. The firm doesn't work much with my staff. I...