nimble solutions Surgical RCM Services Commentary
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Mollie Hunt
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KLAS Research Director - Mollie Hunt
 
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Director

Relationship

What I like about nimble solutions is our representative. They are our main point of contact. I am...

Nov 2025
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Director

Relationship

If I had a friend who needed a new billing company, I would tell them to consider nimble solutions....

Nov 2025
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Director

Relationship, Value

There are always wish lists. But I don't know what would be on our wish list with nimble solutions...

Nov 2025
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Director

Services

Our revenue cycle collections have been fantastic because of nimble solutions. They are really on...

Nov 2025
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Manager

Relationship, Operations

I would say nimble solutions met expectations. It isn't like they are doing poorly, but I don't know...

Nov 2025
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Manager

Relationship

We have a good relationship with nimble solutions. In the period of time that I have worked with...

Nov 2025
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Manager

Relationship

We just have a great relationship with nimble solutions. We usually get responses back in a timely...

Nov 2025
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Manager

Operations, Value

nimble solutions is getting better at A/R days, but nimble solutions takes a percentage of...

Oct 2025
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Manager

Relationship, Operations, Services, Value

nimble solutions has not exceeded our expectations, and we have very low expectations too. The issue...

Oct 2025
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Manager

Operations, Services, Value

I do so much of the work for nimble solutions. The outcomes are better than they used to be because...

Oct 2025
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Director

Loyalty, Relationship, Services

I have recommended nimble solutions on several occasions. A lot of what I tell others about is my...

Oct 2025
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Director

Loyalty, Relationship, Services

I have a really good contact person at nimble solutions. This individual is very responsive. If they...

Oct 2025
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CFO

Relationship, Services

nimble solutions’ results have been poor, and I have had a hard time getting things turned around....

Oct 2025
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CFO

Relationship

I’m very dissatisfied with nimble solutions' work, but I haven’t fired them yet. They are trying,...

Oct 2025
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CFO

Relationship

Recently, nimble solutions said they assigned a more experienced team to troubleshoot our account,...

Oct 2025
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Analyst/Coordinator

Operations

There are instances where a case has multiple codes that should be applied. We consistently notice...

Sep 2025
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CEO/President

Relationship

nimble solutions has some people who are very knowledgeable and research things that work for...

Sep 2025
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CEO/President

Relationship, Services

nimble solutions has had multiple CEO changes and multiple leadership changes, so their company has...

Sep 2025
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CEO/President

Value

I don't believe that nimble solutions actually overcharges, and they aren't charging for every...

Sep 2025
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CEO/President

Relationship

I believe nimble solutions is trying to right the ship. For example, they listen to our requests...

Sep 2025
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CEO/President

Relationship

nimble solutions is too large, and they try to outsource or use multiple departments, but they don't...

Sep 2025
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CEO/President

Relationship, Services

A large amount of what nimble solutions does is offshore, and I am not a fan. With outsourcing...

Sep 2025
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CEO/President

Relationship, Services

nimble solutions does managed care very poorly. They can run some good metrics, but everybody can...

Sep 2025
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Manager

Value

We are dealing with some money for timely filing because nimble solutions made a billing mistake...

Sep 2025
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Manager

Services

I would not recommend nimble solutions. I would do the opposite. If someone were considering nimble...

Sep 2025
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Manager

Services

The positive piece of nimble solutions’ work was managed care. They did a nice job negotiating some...

Sep 2025
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Manager

Relationship, Value

nimble solutions could never get our denial rates to us after many weeks and months of us asking for...

Sep 2025
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Manager

Relationship

nimble solutions hired an executive a while ago, and things were pretty bad before that, so it was...

Sep 2025
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Manager

Loyalty

We terminated our contract with nimble solutions. Initially, there was a lot of confusion on nimble...

Sep 2025
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Manager

Relationship

nimble solutions grew quite a bit and had growing pains. It was hard for them to staff the project....

Sep 2025
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CEO/President

Loyalty, Relationship, Services

We have had a long relationship with the firm, and they recently had an acquisition. I sort of have...

Sep 2025
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CEO/President

Operations, Services

We do have an ongoing issue with nimble solutions. When there is a problem, like the surgery people...

Sep 2025
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Director

Services

Our client success manager is great.

Sep 2025
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Manager

Relationship

nimble solutions is a big enough company where we have to make sure we set our expectations clearly...

Jun 2025
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Manager

Relationship

I would suggest nimble solutions personalize their relationship with their clients by connecting...

Jun 2025
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Manager

Relationship

nimble solutions is a big company, but they are small enough that there is an intimacy where we can...

Jun 2025
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Manager

Relationship, Operations

The billing hasn’t always been a smooth process with nimble solutions. A big part of the process was...

Jun 2025
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Manager

Relationship

Our account manager at nimble solutions has been fantastic. They have stuck with us, gotten to know...

Jun 2025
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Manager

Relationship

One big change in the last year is that nimble solutions' senior leadership has changed. We were...

Jun 2025
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Manager

Relationship

The relationships that we have built with our account team at nimble solutions are invaluable to us....

Jun 2025
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Analyst/Coordinator

Relationship, Operations, Services

We lost some of our managers from the firm. They left the firm a while back. Before we lost those...

Mar 2025
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Analyst/Coordinator

Loyalty, Services

nimble solutions doesn't have a strategic ability. I have to ask them for reports if I want to know,...

Mar 2025
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Analyst/Coordinator

Services, Value

nimble solutions consistently doesn't meet our expectations, let alone exceed them. We have...

Mar 2025
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Analyst/Coordinator

Operations, Services

We have clean claims that go out and get paid and processed, so the firm can do the up-front stuff,...

Mar 2025
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Manager

Operations

When it comes to the firm’s invoicing, we are very frustrated. We get an invoice from nimble...

Mar 2025
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Manager

Relationship, Services

With what I know now about nimble solutions, I'm not sure whether I would hire them again. Our A/R...

Mar 2025
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Manager

Relationship

I would like to see some communication improvement from nimble solutions and more follow-through on...

Mar 2025
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Manager

Relationship

When we can get ahold of somebody at nimble solutions, they respond. There are times when I send...

Mar 2025
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Manager

Relationship, Services, Value

nimble solutions is not a bad company, and I know we are all faced with staffing shortages....

Mar 2025
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Director

Relationship, Services

Whenever we are doing a new procedure that hasn't been performed at any of our centers, I'm able to...

Jan 2025
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Director

Loyalty, Relationship

Our organization decided to utilize a professional coding company like nimble solutions. The firm is...

Jan 2025
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Director

Relationship

Overall, nimble solutions is great. I have people that I'm in consistent contact with through nimble...

Jan 2025
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Director

Relationship

The only thing that I will say about nimble solutions’ leadership transition is that everything has...

Jan 2025
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Director

Operations, Services

Having the right codes reduces anything in A/R. The details of coding are important. I have basic...

Jan 2025
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Director

Relationship, Services

I wouldn't say nimble solutions exceeds my expectations, but they meet them for sure. I'm really not...

Jan 2025
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Director

Services

If someone is struggling with coding and wants to ensure that they bill the right codes to insurance...

Jan 2025
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CEO/President

Services, Value

nimble solutions is pretty good at time to coding, and the dropping of claims and bills is pretty...

Jan 2025
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CEO/President

Relationship

nimble solutions could be more proactive. There could be less of me finding something and asking the...

Jan 2025
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CEO/President

Relationship

The staff is great with their people skills and customer service. From a client relations...

Jan 2025
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CEO/President

Loyalty, Relationship

We hired nimble solutions a while ago due to talking to people at various locations. We basically...

Jan 2025
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CEO/President

Relationship

I probably would recommend nimble solutions. In speaking with others, I would say the firm has been...

Jan 2025
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CEO/President

Relationship, Services

Our experience with nimble solutions changing from National Medical Billing Services to what it is...

Jan 2025
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Manager

Loyalty, Relationship, Services

Even a year ago I would have said nimble solutions consistently exceeded my expectations. Now, it is...

Jan 2025
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Manager

Relationship, Operations, Services

I look at nimble solutions as being the leader in the industry when it comes to ambulatory surgery...

Jan 2025
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Manager

Value

I rate receiving my money's worth slightly lower than the top of the scale because we pay such a...

Jan 2025
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Manager

Relationship, Value

I would rate the strength of partnership at the top of the scale, but I would also say that it feels...

Jan 2025
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Manager

Relationship, Operations

I recommend nimble solutions all the time. They are an ethical company. That is one of the things...

Jan 2025
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Manager

Loyalty, Relationship, Services

I'm disappointed with the change in nimble solutions' C-suite. There was a big change, and I'm not...

Jan 2025
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Manager

Relationship, Operations

We have been contacted by our patients more since implementing nimble solutions' front-end services...

Jan 2025
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Director

Relationship, Services

We have a good partnership with nimble solutions. I have direct contact with them, and they are very...

Jan 2025
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Director

Relationship

nimble solutions is doing really well. They are like multiple little billing companies in a huge...

Jan 2025
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Director

Relationship

We have such a great team now with nimble solutions. We have a meeting on a regular basis, and that...

Jan 2025
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Director

Relationship

With nimble solutions, there are so many avenues and resources in the big group, but I have a really...

Jan 2025
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Director

Relationship, Services

nimble solutions has come up with this new thing where the patient can immediately communicate with...

Jan 2025
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Director

Relationship, Services

If I have a surgeon with a new procedure coming in and I'm not sure whether that procedure is...

Jan 2025
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Director

Loyalty, Services

I don’t like the name nimble solutions. I preferred National Medical Billing Services. The name...

Jan 2025
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Director

Loyalty, Services

We separated from another management company, and nimble solutions was way ahead of what they were...

Jan 2025
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Manager

Operations, Services

When we have our recurring finance meetings, I wish that the firm would read off the slides a bit...

Jan 2025
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Manager

Loyalty, Relationship, Services, Value

Our person from the firm is very outgoing, personable, and professional. They just have a really...

Jan 2025
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Manager

Operations, Services, Value

Things are going okay with nimble solutions. Things are hit or miss sometimes. I notice that they...

Jan 2025
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Director

Value

We have a standard, agreed-upon billing rate in our contracts, so we don't have a lot of additional...

Dec 2024
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Director

Loyalty, Services

The industry for our facility type is small in general, so we often get other companies of our...

Dec 2024
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Director

Operations, Services

The firm could improve the turnaround time for A/R follow-up, ensure that they are working denials...

Dec 2024
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COO

Relationship

nimble solutions could improve cash collections. Every dollar coming in is key to our viability....

Dec 2024
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COO

Relationship, Value

With nimble solutions, our A/R days in the most recent report were not good. For our facility...

Dec 2024
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COO

Services

One of the issues we have had with nimble solutions, as far as the patient experience goes, is that...

Dec 2024
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COO

Relationship, Value

I wouldn’t recommend the firm's services. If someone came to me asking about nimble solutions, I...

Dec 2024
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COO

Relationship, Services

With some of the things we are working through currently, there is an opportunity for nimble...

Dec 2024
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