nimble solutions Surgical RCM Services Commentary
Filtered view: All

Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Relationship

nimble solutions must address the dispute process with the payer.

Jan 2026
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

There have been a couple of instances when we had to point out to nimble solutions that they got...

Jan 2026
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Everything is going well with nimble solutions. They aren't bad. It is easy to maneuver through...

Jan 2026
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our account manager is extremely responsive and can troubleshoot and solve issues. A few months ago,...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Services

We have had consistent issues with nimble solutions regarding patient accounts, payment posting,...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I feel as though I am babysitting adults who are more knowledgeable in the insurance industry than I...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Value

My revenue stream dropped like a stone, and no one realized that. It is very difficult to reach...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship, Services

The support we received from one of the firm's higher-ups was pivotal to our current success.

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our representative is amazing to work with. I would give them five stars.

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

nimble solutions is an exceptional company to work with.

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services, Value

With the communication back and forth and the amount of support that we have had from nimble...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations, Services, Value

The first few months that we used nimble solutions had some hiccups beyond the ones that we expected...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services, Value

There was a lack of communication and maybe a lack of knowledge from the client representative that...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

nimble solutions has improved throughout the years, but they could improve our satisfaction by...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations, Services

If our patients have a question about past surgery billing, they are rerouted directly to nimble...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty

We anticipate that our scope of work with nimble solutions will stay the same. There were a couple...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

If an organization is looking for a solid transcription service that will reliably get done within...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

When it comes to areas that could improve with nimble solutions, it is tough because I understand...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

The best thing about nimble solutions is their client support. I have a particular representative...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Value

nimble solutions is important for our cash collections because ensuring that our coding is accurate...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

My only concern is on the company side. As the firm has continued to grow and account-staff turnover...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

One of the team members from nimble solutions is amazing, professional, reliable, and always willing...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

Overall, I’m happy with the support and appreciate the responsiveness. Things have been moving in...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services, Value

nimble solutions keeps adding things all the time. They have added transcription and credentialing,...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

I have had issues trying to complete applications and things with Medicare. nimble solutions has...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

The services that nimble solutions provides are great, but their fees are a little high. Our...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

In the past, I was really concerned and felt like I wasn't sure that nimble solutions was going to...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have partnered with nimble solutions for a long time. They continue to grow their business model...

Dec 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

What I like about nimble solutions is our representative. They are our main point of contact. I am...

Nov 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

If I had a friend who needed a new billing company, I would tell them to consider nimble solutions....

Nov 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

There are always wish lists. But I don't know what would be on our wish list with nimble solutions...

Nov 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

Our revenue cycle collections have been fantastic because of nimble solutions. They are really on...

Nov 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

I would say nimble solutions met expectations. It isn't like they are doing poorly, but I don't know...

Nov 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have a good relationship with nimble solutions. In the period of time that I have worked with...

Nov 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We just have a great relationship with nimble solutions. We usually get responses back in a timely...

Nov 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Value

nimble solutions is getting better at A/R days, but nimble solutions takes a percentage of...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations, Services, Value

nimble solutions has not exceeded our expectations, and we have very low expectations too. The issue...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Services, Value

I do so much of the work for nimble solutions. The outcomes are better than they used to be because...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Services

I have recommended nimble solutions on several occasions. A lot of what I tell others about is my...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship, Services

I have a really good contact person at nimble solutions. This individual is very responsive. If they...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship, Services

nimble solutions’ results have been poor, and I have had a hard time getting things turned around....

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

I’m very dissatisfied with nimble solutions' work, but I haven’t fired them yet. They are trying,...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CFO

Relationship

Recently, nimble solutions said they assigned a more experienced team to troubleshoot our account,...

Oct 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations

There are instances where a case has multiple codes that should be applied. We consistently notice...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

nimble solutions has some people who are very knowledgeable and research things that work for...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Services

nimble solutions has had multiple CEO changes and multiple leadership changes, so their company has...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Value

I don't believe that nimble solutions actually overcharges, and they aren't charging for every...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

I believe nimble solutions is trying to right the ship. For example, they listen to our requests...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship

nimble solutions is too large, and they try to outsource or use multiple departments, but they don't...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Services

A large amount of what nimble solutions does is offshore, and I am not a fan. With outsourcing...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Relationship, Services

nimble solutions does managed care very poorly. They can run some good metrics, but everybody can...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

We are dealing with some money for timely filing because nimble solutions made a billing mistake...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

I would not recommend nimble solutions. I would do the opposite. If someone were considering nimble...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

The positive piece of nimble solutions’ work was managed care. They did a nice job negotiating some...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Value

nimble solutions could never get our denial rates to us after many weeks and months of us asking for...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

nimble solutions hired an executive a while ago, and things were pretty bad before that, so it was...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty

We terminated our contract with nimble solutions. Initially, there was a lot of confusion on nimble...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

nimble solutions grew quite a bit and had growing pains. It was hard for them to staff the project....

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Loyalty, Relationship, Services

We have had a long relationship with the firm, and they recently had an acquisition. I sort of have...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

CEO/President

Operations, Services

We do have an ongoing issue with nimble solutions. When there is a problem, like the surgery people...

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

Our client success manager is great.

Sep 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

nimble solutions is a big enough company where we have to make sure we set our expectations clearly...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would suggest nimble solutions personalize their relationship with their clients by connecting...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

nimble solutions is a big company, but they are small enough that there is an intimacy where we can...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

The billing hasn’t always been a smooth process with nimble solutions. A big part of the process was...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Our account manager at nimble solutions has been fantastic. They have stuck with us, gotten to know...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

One big change in the last year is that nimble solutions' senior leadership has changed. We were...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The relationships that we have built with our account team at nimble solutions are invaluable to us....

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Relationship, Operations, Services

We lost some of our managers from the firm. They left the firm a while back. Before we lost those...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Loyalty, Services

nimble solutions doesn't have a strategic ability. I have to ask them for reports if I want to know,...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Services, Value

nimble solutions consistently doesn't meet our expectations, let alone exceed them. We have...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Operations, Services

We have clean claims that go out and get paid and processed, so the firm can do the up-front stuff,...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations

When it comes to the firm’s invoicing, we are very frustrated. We get an invoice from nimble...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

With what I know now about nimble solutions, I'm not sure whether I would hire them again. Our A/R...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I would like to see some communication improvement from nimble solutions and more follow-through on...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

When we can get ahold of somebody at nimble solutions, they respond. There are times when I send...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services, Value

nimble solutions is not a bad company, and I know we are all faced with staffing shortages....

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



​